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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10
1/5
modified review posted

"After waiting 8 weeks to get a recliner repaired I have been informed that it will take another 4 weeks. After they get your money you cease to exist. Arrogant fat saleswoman. No customer service. Buy elsewhere."

modified review This review was modified by budruex on May 29 2014 07:16:40 PM


Rating 2/10
1/5
modified review posted

"if you go to Bassett do not talk to the salesman because they will lie to you about costs, shipping costs and delivery timeline. after you pay they will give you a second contract to sign. this contract will say that they are not bound by anything they have promised you. you will then have the option of suing them in small claims court or being stuck with the wrong furniture. they will not care because they have your money and no one ever sues them.

My entire experience can by summarized in the email I received from the general manager: From: michael annese mrannese@gmail.com I hope you will learn in life that being a condescending, and arrogant person is not helpful to you at all. You are not as bright or quick witted as you think you are. Thank you, Michael Annese General Manager Bassett Furniture Cincinnati Ohio
"


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