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131 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","store_rating":"8.13","total_reviews":"131"}, "store");)
reply posted Apr-05-2013 “David, we are trying to reach you to speak to you regarding this matter. It saddens us that we did not live up to the expectations we set and have therefore upset one of our customers. Your situation is one that should have been a very easy fix and I apologize that I cannot explain why it wasn't taken care of before. One of our sales team leads, Gary Seiko, has reached out to you and left a message. Please give either him a call back or you can call me directly, 888-875-7373ext8853. We will be more than happy to assist you with this.
Thank you,
Jeanneane Hamilton”
reply posted Mar-13-2013 “Fortmorgan, thank you for taking the time out to inform us of your experience with our company! You actually made us aware of a glitch in our PO approval process that we were not aware of before. We apologize for the inconvenience this delay may have caused you. By no means should it have taken nearly this long for a state PO to have been approved. It is my understanding that our sales manager has contacted you to help explain the error. We appreciate your willingness to speak with us and hope that you will allow the opportunity for us to restore your confidence in Barcode Planet. We look forward to working with you again!”
reply posted Feb-20-2013 “Nirro, it was a pleasure speaking with you today. We thank you for allowing us the opportunity to take care of your needs. I apologize for the inconvenience and look forward to doing business with you again soon!”
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![Share](javascript:share_rating({"review_body":"My salesperson Mark G. was very responsive, persistent, and determined to contact me when I made a mistake on the product I ordered online. Somehow he knew that it wasn't the correct item. <br>I really appreciate the knowledge he had of the products and steered me in the right direction.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2644857#comment2644857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"MarthaHerman2492","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order went smoothly and everything arrived as expected in a timely manner.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2641169#comment2641169","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"dasmith1977","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the three products I ordered was not in stock. I did not learn this until my 2 day shipment arrived and the item was missing. Of course it was the critical item. Contacted customer service which was good. Item arrive in about 2 weeks. Two day shipping charges were refunded.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2636865#comment2636865","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"dirty_ed","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Barcode Planet was quick to respond to my question that I submitted via email. When I decided to order my package arrived very promptly and the price was better than most.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2636675#comment2636675","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"ForrestGump01","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"So very nice to order a product I was not familiar with - AND it worked perfectly when I plugged it into my computer! Thanks so much to Barcode Planet!","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2618775#comment2618775","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"Ritaki","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick easy purchase from website, received an email from knowledgeable sales person checking to see what material i would be printing on just to make sure i ordered the correct ribbon material. (greatly appreciated)<br>order arrived in a timely fashion and packed appropriately.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2591131#comment2591131","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"hfan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We aren't very happy. I ordered a ribbon for a Star printer online. On the order I stated the model of the printer and wanted you to make sure it was the right one. Needless to say it was the wrong one. I find out that it is not returnable. It was a box that is not sealed and the ribbon is in its original unopened plastic bag. There was no external seal on the box. I don't have the invoice number right here in front of me.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2582593#comment2582593","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"DavidLafler","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received all of my order promptly and on time. The items were in excellent condition and were the parts I had ordered. This my 3rd time of using Barcode Planet and I have been pleased every time with the results.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2555263#comment2555263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"VLHall","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order was placed on Feb. 5, 2013 and we did not get confirmation for placement of that order until the 21st. It was made clear we needed the unit asap but communication broke down somehow. When I got back from being out of the office on the and realized the 21st and the unit had STILL not arrived I was a tad disappointed in the customer service. Starting with the credit department for taking so long to approve the STATE OF ALABAMA to the service rep sitting on the order from approval date (really?) to shipping date. Not a happy customer in that my staff and store had to loose customers and waste time because of a 17 day order time.<br><br>Follow-up...There was a very nice follow-up to the ordering issue and suffice it to say I am very satisfied that this was an anomaly in their standard process. I look forward to doing business with Barcode again! and Thank you!!!","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2474751#comment2474751","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"Fortmorgan","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Professionalism - one word that describes Barcode Planet. You offered the best price and convenient service. I was in, ordered the counting scales, and was out in short time. When your time is limited, you appreciate easy access and prompt service.<br>Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2449713#comment2449713","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"C_Lloyd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Provided excellent service. Very very pleased, will use them again","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2418047#comment2418047","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"RussoN","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Vary bad experience, Never doing business with you guys again! <br>","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2414323#comment2414323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"Nirro","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"On time before our deadline!","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2360333#comment2360333","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"Hannah105","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordering was easy and fast.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Planet\/review\/2338043#comment2338043","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Planet.jpg","store_name":"Barcode Planet","username":"JoAnnRogers","rating":"5"}, "single");){kind=link}
"Products arrived in a timely manner. The returns were processed by Customer Service professionally and adequately."