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138 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","store_rating":"9.00","total_reviews":"138"}, "store");)
reply posted May-23-2013 “Thank you for provdiding your valuable feedback. The error that you experienced was actually a simple human error and not the difference between calling in and placing an order via our website. Your sales representative is aware of the mistake and currently working on getting you credited for the difference. We apologize for the inconvenience this may have caused and hope that it does not interfere with us being able to offer you continued service in the future. Thank you!”
reply posted May-20-2013 “We are sorry to hear that you had a less than stellar experience with us. It is our understanding that you are currently working with our Director of Sales to get this matter fully resolved. If this is not the case or, if you need any additional assistance, please feel free to contact me directly at 800-485-3730 ext 8853. Thank you!”
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posted May-23-2013 
![Share](javascript:share_rating({"review_body":"Reliable. Customer service is very responsible. Feel confident to do business with.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2907793#comment2907793","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"wydeng","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hello,<br><br>I have a good service usually with Barcode.. but for my last order, I discovered that I paid a very expensive price compared to your website. I went through your customer service to place my order and I found out later that the price on your website was cheaper","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2905761#comment2905761","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"Accedian","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible customer service. Placed an order for nearly $3300 and was sent a wrong cable a week late (at my shipping expense). Took them another week to locate the correct cable and ship to me. I had to chase them for 2 weeks to get my credit card refunded $59.30 (still waiting for it). I was in discussions with TWO of their managers who also showed complete lack of care and professionalism. Was forced to chase them multiple times to hear one excuse after another. The salesperson assigned to me (Johnny White) even tried to pass me off to another one of their "salespeople" because HE was irritated that I had to constantly chase him around because of his own ability to correspond with a customer!<br>Their online pricing was a little better than their competitors but these guys have no clue how to provide after sales support.<br><br>UPDATE: You see below they commented on this post. One of the original managers did in fact call me to discuss my review. Apparently their "higher ups" saw the review and were not at all happy about it. I would suggest that these "higher ups" get a little more involved with the day to day operations of this company. There was no interaction from these people when I was required to chase down my resolution over and over and over. No managers called me during the last week of this situation to get me handled. I received nothing but emails stating that they knew there was a problem and they would handle it. <br>Little did I know that immediately after posting my review here, they were INSTANTLY attentive and FINALLY ready to deal with a very frustrated customer. I received the email from reseller ratings 2 weeks prior to actually submitting my review. I even sent my "sales rep" (and cc'd every manager) that my review on this site would be dependent on my timely resolution... You know what? It still didn't matter! I STILL wasn't taken seriously. <br>After this review was sent, I did learn that Barcode Discount is able to provide excellent service but only if it behooves them, not merely because I chased them over and over for a remedial amount of money. ","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2742403#comment2742403","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"AlternateConnect","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Barcode Discount was excellent to work with! I highly recommend their products and their customer service, which is top notch. Will definitely continue to work with them with my new business.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2736481#comment2736481","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"eldaniel711","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service and price. Recommended.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2715615#comment2715615","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"compumusic","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Alyce was awesome - Amazing customer service!!","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2688427#comment2688427","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"bmanolakis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They were very helpful on the phone guiding me through the many options available for my purpose. The scanner and printer showed up soon after I placed the order. These are the kind of folks I like to do business with.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2664561#comment2664561","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"JeffB.","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Best price I could find, item received on time. Perfect transaction.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2632579#comment2632579","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"ChrisB7499","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Barcode Discount has excellent prices and service. I have ordered many items and have always been happy with the speed of delivery and quality of the item.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2611385#comment2611385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"coremark","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very quick to deliver my scanner. I needed some support assistance with a 3rd party they resell and they were able to quickly get me that assistance. Highly recommended.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2600919#comment2600919","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"tthomas48","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They match Internet prices and shipping was prompt. They have a vast product line. The sales people are a bit vague. When I placed my order first thing in the am I asked if it will be shipped today as the website promises. The sales person would only say it probably will. In the end it did ship the day I ordered. On my first order they emailed me someone else's invoice. But in the end the order was received on time and was correct.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2582057#comment2582057","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"Nicholas-836","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Megan Matteson is our rep and have aways received great service, quick shipments and fair pricing. ","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2577247#comment2577247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"BOBOROURKE","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good service and appraciable delivery time.","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2533049#comment2533049","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"chrroy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Amazing service! Awesome Prices =D","link":"http:\/\/www.resellerratings.com\/store\/Barcode_Discount\/review\/2506987#comment2506987","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Barcode_Discount.jpg","store_name":"Barcode Discount","username":"GUALO85E","rating":"5"}, "single");){kind=link}
"4 weeks have gone by on a product that was supposed to be shipped in two days. I finally after five weeks cancelled the order."