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39 reviews
posted May-02-2013
reply posted May-02-2013 “cole_butternutfarm,
Thank you for your feedback. Returns are a difficult part of many industries and our company is unable to dodge these difficulties as well.
Your order was delivered via Free Ground Shipping within 2-business days. Our Restock Fee only covers the Freight Charge we incurred delivering the product to you. We regretfully had to pass these costs on as a Restock Fee.
Barcode Bonanza, unlike many companies, does not charge a "Flat Restock Fee." We only charge the fees/costs that we paid getting the order to you.
This is a difficult part of our business and one that is unavoidable.
Regards,
Barcode Bonanza”
posted Apr-25-2013
reply posted Apr-25-2013 “junior-250,
We do our best to ensure that our online stock indicators are accurate. Your order was for a discontinued USB Cable and unfortunately, this cable was listed twice on our site and only one of those listings were accurately updated.
In the rare situations when our online stock indicators are not accurate, we notify the customer and try to provide an alternative solution. Since the cable was discontinued, there was not a viable alternative and we were unable to fullfil your order.
Our apologies for your inconveniences.
Regards,
Barcode Bonanza”
"Easy ordering process with prompt shipping, very pleased."