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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

279 Customer Reviews

Rating 4/10
2/5
modified review posted

"Desperately needed overnight delivery and placed order that way. They missed this and didn't catch until it left their warehouse."

modified review Rep reply posted Oct-17-2014

barcodebonanza, Barcode Bonanza rep has responded

“ronbooker123,

Thank you for your order and your review. Unfortunately, BB shipped your order via Ground Service instead of the desired Overnight Service. Our apologies for any inconvenience this may have caused you.

Once we realized how your order was shipped, we followed these steps to try and ease any further hassles:

- 8:30am(10/9): a voice mail was left at the number provided advising how the order was shipped.

- e-mail was sent advising the tracking information.

- credit was issued for the Overnight Charges.

- during a follow-up conversation, you advised that the product must be delivered on Friday(10/10) and if so, then should be no problem.

- Friday(10/10): order was delivered.

BB has a long history with your fellow franchise owners throughout the country and they can attest that this error is not the norm, but a rarity. In such cases, BB ensures that we are out in front of the situation and that we are advising the customer of the problem while doing what is possible to rectify the situation.

Once again, our apologies for any problems/hassles we may have caused you and please let us know if we can further assist.

Best,
BB.”


Rating 10/10
5/5
modified review posted

"Fast shipping - thank you!!"

modified review Rep reply posted Oct-14-2014

barcodebonanza, Barcode Bonanza rep has responded

“dfranklin-67885,

Thank you for your order and posting your positive review regarding your experience with Barcode Bonanza.

If we can further assist you with your scanning or bar code needs, please let us know.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Good pricing, quality product and easy to buy and delivery on-time in good quality."

modified review Rep reply posted Oct-13-2014

barcodebonanza, Barcode Bonanza rep has responded

“Nagaraj_Reddi,

Thank you for your order and taking the time to post your review.

If we can further assist with your Bar Code Scanning needs, please let us know .

Thanks again,
Barcode Bonanza.”


Rating 4/10
2/5
modified review posted

"I paid for 2 day shipping and I got it 5 days later, 7 counting the weekend and 8 considering I ordered it on Wednesday and they didn'tt call me about a problem with something until the next day. I called and left a message about this and never got a refund or a call back. Very frustrating when you are running a business that depends on this machine!!"

modified review Rep reply posted Oct-13-2014

barcodebonanza, Barcode Bonanza rep has responded

“cl6977,

Thank you for your order. Unfortunately, we need to add a few items to your review:

1. Wednesday, October 1, 2014 1:14 PM: your order was placed online and shipping method of Ground Service was chosen, not Second Day.

2. Wednesday, October 1, 2014 3:34 PM: BB advised - "Unfortunately, the credit card provided is being declined. ... If you would please let us know how we should proceed, that would be appreciated."

3. A little after two hours after your order was placed, BB advised you that there was a problem with your order - not, "I ordered it on Wednesday and they didn't call me about a problem with something until the next day."

4. Thursday(10/2): you phoned and advised that you entered the incorrect expiration date. A new credit card expiration date was provided and you upgraded your order to Second Day.

5. Thursday(10/2): your order was processed; credit card was approved and your order was shipped via FedEx Ground.

6. Friday, October 3, 2014 8:44 AM: BB sent an e-mail advising your order status; tracking information and delivery date of Wed(10/8).

7. BB also advised that your order was shipped via Ground Service instead of Second Day and a credit has been issued for the Second Day charge.

Re: " I got it 5 days later, 7 counting the weekend and 8 considering I ordered it on Wednesday": Since the decline of your credit card caused a 1-day delay, your order was delivered within 4-business days - typical transit times are based upon Business Days and do not include weekends.

BB had advised you in a timely manner, every step of the way regarding the status of your order. Whether it was that your Credit Card was declined or your order was shipped via the original Ground Shipping method.

Based on our records, your review does not accurately depict how BB handled your order. We are aware of the challenges of running a business and our goal is to ensure that we are assisting businesses meet these needs.

Regards,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Excellent! Thank you! Just what we wanted!"

modified review Rep reply posted Oct-13-2014

barcodebonanza, Barcode Bonanza rep has responded

“plahnsarmynavy,

Thank your order and taking the time to post your review. If we can further assist you in your printing needs, please let us know.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"I placed my order right away, and they shipped my products to me that day. Super quick turnaround time.
"

modified review Rep reply posted Oct-13-2014

barcodebonanza, Barcode Bonanza rep has responded

“gravitywell1971,

Thank your order and taking the time to post your review. If we can further assist you with your Point of Sale needs, please let us know.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"QUICK, EASY - NO PROBLEMS EXPERIENCED! GREAT SITE!"

modified review Rep reply posted Oct-13-2014

barcodebonanza, Barcode Bonanza rep has responded

“readerd,

Thank your order and taking the time to post your review. If we can further assist you,, please let us know.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Very user friendly website with fast delivery and great prices."

modified review Rep reply posted Sep-22-2014

barcodebonanza, Barcode Bonanza rep has responded

“dheier,

thank you for your business and taking the time to share your positive experience with BB. If we can further assist with your Trimble needs, please let us know.

Thanks again,
Barcode Bonanza
800-731-7440 | www.barcodebonanza.com”


Rating 10/10
5/5
modified review posted

"They sent it timely and the online ordering was easiy."

modified review Rep reply posted Sep-19-2014

barcodebonanza, Barcode Bonanza rep has responded

“d_k_belay,

Thank you for your business and positive feedback. Please let us know if we can further assist with your scanning needs.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Fast, friendly and extremely helpful."

modified review Rep reply posted Sep-19-2014

barcodebonanza, Barcode Bonanza rep has responded

“serendipitouslyvape,

Thank you for your order and taking the time to post your positive experience. It is very important for us to ensure that our customers are receiving the correct products for their needs.

If we can further assist with your Point of Sale needs, please let us know.

Thanks again,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"After researching Motorola MC9190-G mobile computers for our business. Barcode Bonanza was able to answer all our questions and concerns quickly and professionally. It was a large investment for us and Barcode Bonanza made us comfortable with the purchase."

modified review Rep reply posted Sep-19-2014

barcodebonanza, Barcode Bonanza rep has responded

“warehouse-pete,

Thank you for your business and your positive feedback. Pre-Sales consultations are extremely important for our customers to ensure that the best products for their needs are obtained and in your case, this process was necessary.

Thanks again for your business and please let us know if we can further assist with your Data Collection needs.

Regards,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"The product was shipped fast and was exactly as I ordered. "

modified review Rep reply posted Sep-11-2014

barcodebonanza, Barcode Bonanza rep has responded

“andrew_j_hart,

Thank you for choosing BB for your data collection needs. We appreciate the positive feedback and please let us know how we can further assist you.

Thanks again for your business,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Came fast and works well so far."

modified review Rep reply posted Sep-08-2014

barcodebonanza, Barcode Bonanza rep has responded

“livingworld1,

Thank you for your order and taking the time to post a review of your experience with BB. Please let us know if we can further assist with your scanning needs, please let us know.

Thanks again for your business.

Best,
Barcode Bonanza.”


Rating 10/10
5/5
modified review posted

"Can not beat the selection, prices and timely delivery! Amazing! Thanks!!"

modified review Rep reply posted Sep-03-2014

barcodebonanza, Barcode Bonanza rep has responded

“Thank you for your feedback and comments. BB is glad that we were able to meet your requirements! Please let us know what we can do to further assist you.

Thanks again!
Barcode Bonanza.”


Rating 2/10
1/5
modified review posted

"I requested a return authorization and am yet to hear from anyone so so far I am not a big fan of your services, I would appreciate you having someone reach out to me."

modified review Rep reply posted Sep-04-2014

barcodebonanza, Barcode Bonanza rep has responded

“dconnors -

Thank you for your review. However, we have not received any communications from you regarding your return request. After we received notification that you left a review, we have sent three e-mails to you this week - with no response.

If you would please respond to our e-mails or call us at 800-731-7440, we certainly would like to ensure that you are able to return the 3 x Power Supplies you ordered.

Of course, if we can further assist, please let us know.

Best,
Barcode Bonanza.”


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