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"HORRIBLE EXPERIENCE - 5 Days after ordering Sony DSC-R1 camera, the order tracking still said "In Process". I called customer service, they said all address and billing info was in order, yet I talk to talk to the "order confirmation" dept. This was an attempt to sell me a warranty/accessory package which I politely said no. After the pitch I was informed that this was a Grey market camera and had no warranty (despite this being advertised as having a manufacturers USA warranty). After declining I was informed it would be at least 2 weeks before it shipped. TERRIBLE EXPERIENCE!!! "
"***WARNING: DO NOT PURCHASE FROM THIS COMPANY**** It seems I have had the same EXACT experience as many already. I did a "Buy it Now" option on ebay for a Canon 40d body kit. I have purchased many other things on ebay with no problems in the past, however this time I go to pay via paypal (like I always do) and am told I have to CALL to verify information. I was very suspicious and instead wrote an email asking why this was when I've never had to do anything like this on ebay before. It was standard "we require a 'short' verification process" and to see what kind of shipping I wanted. Isn't this all done in ebay? I wrote back saying I would like the shipping stated in their auction listing. They actually wrote back and said they needed my paypal account information!! I am not a complete idiot! So I basically told them I would complete the transaction IN EBAY via paypal and that no further information should be needed, if they couldn't do this then they wouldn't get their money. I tried and was not able to check out in paypal. Then they have the nerve to open an "unpaid item dispute" in ebay, where we end up coming to the conclusion that they normally charge a 15% restocking fee or some crap and that they wouldn't charge me that (wow how generous), but I would have to leave positive feedback! I personally feel that ebay is already carrying hundreds of sellers with shady practices, (which understandably they can't investigate them all), I am not going to contribute and lie in my feedback. I told them I would agree to not leave ANY feedback or leave neutral feedback, which I thought would be better than negative. This was not agreeable to them and now they opened a "unpaid item strike" because I won't leave positive feedback. It chaps my a#! that they can damage my account rating because of something so trivial and I can't do anything to get them from selling on ebay. They have already had to change their company name numerous times due to problems and still might rip off unsuspecting people. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! Pay the extra money and buy from a reputable dealer, not some hacks in New York."
"Please refer to the following web site( emailed to me 2/28/07) for further evidence of these associated web sites with a long and continuing pattern of Internet fraud:
http://www.dealznet.com/webpromotions.aspx
These fraudulent web sites warrant strong action to remove from damaging internet commerce and gaming customer surveys with prohibited conduct.
I am pursing all consumer complaint resourses to further document their recent, ongoing patterns of Fraud. Please contact me if I can detail further."
"I won an auction on EBAY for a Canon a570 IS bundled with some support stuff from Barclaysphoto. The winning price with shipping was 157.46. This was on a Saturday morning. I get a call early on Monday morning from a woman on a New York cell phone, who claimed that the camera i won was part of a bunch of damaged units they discovered when they got to the bottom of the pallet. I asked her about the countless other auctions for this camera they were running and she said they had to contact those people as well to tell them. I was instantly suspicious so i told them if they have anything on ebay resembling this camera, i will tear them apart on EBAY and everywhere else i can. At any rate, she asked if i want to continue with the order even though she can not tell me when they will be able to fulfil the order (maybe so she can offer me something 'better', outside of EBAY?). SHe said it might be more than a month and i said that's impossible because they have 30 days to fulfil the order for the price according to the FTC. She then changed her tone a bit and said she'd call me back with information. So she calls me about 45 minutes later saying that they can source the camera in a week. In that span i had researched barclaysphoto a bit and saw the immense amount of information about these brooklyn camera 'shops' who constantly rip people off in some capacity online. So, when she called me and told me this, i nicely told her that since she offered me the choice earlier, i wanted to back out since i was not comfortable with the deal. she seemed surprised and tried to convince me that they would be able to fulfil the order. she said that they typically have a 15% order cancellation fee but would not charge me...how nice! now here is the kicker- she said she'd refund me, and offer a mutual cancellation agreement via ebay, but in return before she executed the refund, she wanted me to leave a positive feedback, with her name, and she told me what to say, which was something silly like "great seller, thanks Haya". I said ok no problem, and left exactly what happened instead of her crap, but ended with good customer service since compared to some examples i've seen with this company, it was not bad. scary, but not bad. If i had to guess, i think that my contact was new, and was not yet well-versed in dealing with someone who was skeptical from the start. Not to mention someone who is from NJ who is somewhat used to dealing with shrewd, scamming new york sheisters. I feel that my initial threats immediately stopped any potential upsell situations (where they would then get you outside of EBAY and scam). At the end of the day, i got my money back, though after a while, due to the typical paypal hoops."
"I won a Canon 1D Mark II camera on eBay from Barclay's photo (aka AAA photo, AKA Digital Distributors). I paid for it through Paypal immediately. A week later and I still haven't received any shipping confirmation. I contacted them and they sent me a phone number to call them. I called and I received a sales pitch for all kinds of overpriced accessories and services I don't need that I politely declined. Then the salesperson asked me whether I want my Fedex Ground package insured, which would cost another 3% of the total price (around $60 on top of the already outrageous $40 shipping charge). When I pointed out that I have a Fedex account and I know for a fact that Fedex Ground for a 10lbs package and $2000 worth of insurance is less than $20 and I offered him to send me the package using my Fedex account at my expense, the salesperson transferred me to his "manager". The "manager" immediately told me that the camera is "out of stock" and that they will get it sometime next week. When I pointed out that they currently have an identical camera up for auction on eBay that's ending in three days he told me that they are out of stock but they know they will be getting them so that's why they have listed it. When I asked for a firm date when will they be getting them he refused to give me a firm date, saying that he "doesn't want to be held to it". When I asked "how come you're listing the camera on eBay right now when you know for a fact that it's not in stock and you don't have a firm date when you will have it in stock" he refused to answer. In short, this is a typical "bait and switch" Internet operation that somehow managed to get their business going on eBay. "
"These people are liars, completely dishonest, and scammers.
I was looking at buying a Nikon D300 on eBay, and checked out Barclaysphoto’s high feedback on there so thought I was dealing with a worthwhile company. I was very wrong. The reason their feedback is so high is because they list a bunch of $0.01 auctions with free shipping to pad their positive ratings while trying to dissolve the impact of their negative feedbacks. Search all the items >$1000 and see how many people are happy? Not to mention they try and bribe you into giving them positive feedback before they will help you. Basically, I won the auction and paid them via Paypal. Next thing I get a call from Tyler Durden (compulsive liar) and I regrettably told him I was a novice when it came to cameras. He tries to sell me a warranty for $700 which I continually decline. He pulls his "I don't make any commission" story several times and keeps going to speak to his manager. Now I feel like I am buying a used car! Through my own stupidity, I let him upsell me on a flash, some extra batteries and chargers, and a warranty that he dropped to $399. Turned out the flash he sold me for $229.99 lists on the Internet for $79. I called to complain about being lied to and taken advantage of, and in the end they sent me a $179.99 flash while still charging me $229.99 for it. I was upset at being taken advantage of and being lied to, and being pushed into an expensive warranty, so I called and told them I wanted to return it. Bear in mind unless you are calling the sales department you will be put on hold and pushed around for 30 minutes from department to department in the hopes you get mad and hang up. Chuck, who was supposed to be a manager, offered me a $25 store credit (great, I can buy any awful lot with $25!) and a $25 refund on the warranty. He would not give me my money back on the warranty even though it hadn't been activated. Well, I contact the warranty company and they told me that their rule is you can have a full refund within 30 days. Will barclaysphoto stand by this? Absolutely not. So don't fall for their padded feedback, lies and untrustworthiness. Save yourself the headache and spend a little extra to deal with a real company with real customer service. Stay away from these clowns. "
"Purchased off ebay on the 31st(ebay #290099571435). wouldnt ship until I called sales. Bait and switch set up. After numerous emails they wanted me to call and talk to sales..Why would I need to talk to sales? They tried to sell me batteries, other lenses, etc etc. After telling him no he puts me on hold for about another 15 mins and someone else answers and by now I'm beyond mad and get the same sales pitch. I told them no AGAIN and he cont. interupted me after numerous times telling him to send my camera. I was told the only way for them to send my camera was to leave them positive feedback. Now keep in mind I ordered my camera on the 31st of March and this phone call was 2 weeks after paying for it. I didnt even get my camera until I had t call back again a week later and they finally sent it fed ex 2 day. Very rude upsell and bait and switch. I've reported them to ebay and if you dont believe me on their service then Here is a link. Review their ebay feedback you will see a trend. http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=barclaysphoto&item=290099571435&iid=290099571435&frm=1883&ssPageName=STRK:MEWN:SFS"
"What a good and positive experience. Jimmy explained all of my options in detail. Very informative, good salesman but not pushy. I will buy for Barclays again.
"Barclays sells "grey market" items, which means the manufacturer warranty is voided straight out of the box. They're NOT authorized resellers. The "discount" you receive is absolutely NOT worth it -- purchase from a reputable seller and save yourself loads of grief.
Once they have you on the phone, they'll try to upsell EVERYTHING.
My mistake (aside from buying from them in the first place) was purchasing, what they called, a 3-year warranty. Turns out, it's not a warranty at all -- it's a "service contract." Which doesn't go into effect until after the manufacturer's warranty expires. But since the warranty is voided you'll be completely uncovered for a year.
In the service contract documentation (which you are unable to view prior to purchasing) it states that they reserve the right to use 3rd-party and "refurbished" products to "fix" your camera and they can deny service for nearly any reason they want. So essentially, you're flushing your money down the toilet.
After reading the contract, and before agreeing to it, I decided I didn't want the coverage, so I tried to return it, and of course they said, "too bad ... all sales are final." I ended up going through my credit card to get the charges removed, but it was a HUGE hassle. The credit card denied the refund 4 times before finally returning my money.
DO NOT PURCHASE from Barclays (or any of their many iterations). They are liars and swindlers."
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![Share](javascript:share_rating({"review_body":"***WARNING: DO NOT PURCHASE FROM THIS COMPANY****<br>It seems I have had the same EXACT experience as many already. I did a \u0022Buy it Now\u0022 option on ebay for a Canon 40d body kit. I have purchased many other things on ebay with no problems in the past, however this time I go to pay via paypal (like I always do) and am told I have to CALL to verify information. I was very suspicious and instead wrote an email asking why this was when I\u0027ve never had to do anything like this on ebay before. It was standard \u0022we require a \u0027short\u0027 verification process\u0022 and to see what kind of shipping I wanted. Isn\u0027t this all done in ebay? I wrote back saying I would like the shipping stated in their auction listing. They actually wrote back and said they needed my paypal account information!! I am not a complete idiot! So I basically told them I would complete the transaction IN EBAY via paypal and that no further information should be needed, if they couldn\u0027t do this then they wouldn\u0027t get their money. I tried and was not able to check out in paypal. Then they have the nerve to open an \u0022unpaid item dispute\u0022 in ebay, where we end up coming to the conclusion that they normally charge a 15% restocking fee or some crap and that they wouldn\u0027t charge me that (wow how generous), but I would have to leave positive feedback! I personally feel that ebay is already carrying hundreds of sellers with shady practices, (which understandably they can\u0027t investigate them all), I am not going to contribute and lie in my feedback. I told them I would agree to not leave ANY feedback or leave neutral feedback, which I thought would be better than negative. This was not agreeable to them and now they opened a \u0022unpaid item strike\u0022 because I won\u0027t leave positive feedback. It chaps my a#! that they can damage my account rating because of something so trivial and I can\u0027t do anything to get them from selling on ebay. They have already had to change their company name numerous times due to problems and still might rip off unsuspecting people. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! Pay the extra money and buy from a reputable dealer, not some hacks in New York.","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/361008#comment361008","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"melbelle80","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Please refer to the following web site( emailed to me 2\/28\/07) for further evidence of these associated web sites with a long and continuing pattern of Internet fraud:<br><br>http:\/\/www.dealznet.com\/webpromotions.aspx<br><br> These fraudulent web sites warrant strong action to remove from damaging internet commerce and gaming customer surveys with prohibited conduct.<br><br> I am pursing all consumer complaint resourses to further document their recent, ongoing patterns of Fraud. Please contact me if I can detail further.","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/303870#comment303870","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"aldros","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I won an auction on EBAY for a Canon a570 IS bundled with some support stuff from Barclaysphoto. The winning price with shipping was 157.46. This was on a Saturday morning. I get a call early on Monday morning from a woman on a New York cell phone, who claimed that the camera i won was part of a bunch of damaged units they discovered when they got to the bottom of the pallet. I asked her about the countless other auctions for this camera they were running and she said they had to contact those people as well to tell them. I was instantly suspicious so i told them if they have anything on ebay resembling this camera, i will tear them apart on EBAY and everywhere else i can. At any rate, she asked if i want to continue with the order even though she can not tell me when they will be able to fulfil the order (maybe so she can offer me something \u0027better\u0027, outside of EBAY?). SHe said it might be more than a month and i said that\u0027s impossible because they have 30 days to fulfil the order for the price according to the FTC. She then changed her tone a bit and said she\u0027d call me back with information. So she calls me about 45 minutes later saying that they can source the camera in a week. In that span i had researched barclaysphoto a bit and saw the immense amount of information about these brooklyn camera \u0027shops\u0027 who constantly rip people off in some capacity online. So, when she called me and told me this, i nicely told her that since she offered me the choice earlier, i wanted to back out since i was not comfortable with the deal. she seemed surprised and tried to convince me that they would be able to fulfil the order. she said that they typically have a 15% order cancellation fee but would not charge me...how nice! now here is the kicker- she said she\u0027d refund me, and offer a mutual cancellation agreement via ebay, but in return before she executed the refund, she wanted me to leave a positive feedback, with her name, and she told me what to say, which was something silly like \u0022great seller, thanks Haya\u0022. I said ok no problem, and left exactly what happened instead of her crap, but ended with good customer service since compared to some examples i\u0027ve seen with this company, it was not bad. scary, but not bad. If i had to guess, i think that my contact was new, and was not yet well-versed in dealing with someone who was skeptical from the start. Not to mention someone who is from NJ who is somewhat used to dealing with shrewd, scamming new york sheisters. I feel that my initial threats immediately stopped any potential upsell situations (where they would then get you outside of EBAY and scam). At the end of the day, i got my money back, though after a while, due to the typical paypal hoops.","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/346804#comment346804","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"Bill Thatch","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I won a Canon 1D Mark II camera on eBay from Barclay\u0027s photo (aka AAA photo, AKA Digital Distributors). I paid for it through Paypal immediately. A week later and I still haven\u0027t received any shipping confirmation. I contacted them and they sent me a phone number to call them. I called and I received a sales pitch for all kinds of overpriced accessories and services I don\u0027t need that I politely declined. Then the salesperson asked me whether I want my Fedex Ground package insured, which would cost another 3% of the total price (around $60 on top of the already outrageous $40 shipping charge). When I pointed out that I have a Fedex account and I know for a fact that Fedex Ground for a 10lbs package and $2000 worth of insurance is less than $20 and I offered him to send me the package using my Fedex account at my expense, the salesperson transferred me to his \u0022manager\u0022. The \u0022manager\u0022 immediately told me that the camera is \u0022out of stock\u0022 and that they will get it sometime next week. When I pointed out that they currently have an identical camera up for auction on eBay that\u0027s ending in three days he told me that they are out of stock but they know they will be getting them so that\u0027s why they have listed it. When I asked for a firm date when will they be getting them he refused to give me a firm date, saying that he \u0022doesn\u0027t want to be held to it\u0022. When I asked \u0022how come you\u0027re listing the camera on eBay right now when you know for a fact that it\u0027s not in stock and you don\u0027t have a firm date when you will have it in stock\u0022 he refused to answer. In short, this is a typical \u0022bait and switch\u0022 Internet operation that somehow managed to get their business going on eBay. ","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/310845#comment310845","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"YellowBullet","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"These people are liars, completely dishonest, and scammers.<br><br>I was looking at buying a Nikon D300 on eBay, and checked out Barclaysphoto\u2019s high feedback on there so thought I was dealing with a worthwhile company. I was very wrong. The reason their feedback is so high is because they list a bunch of $0.01 auctions with free shipping to pad their positive ratings while trying to dissolve the impact of their negative feedbacks. Search all the items >$1000 and see how many people are happy? Not to mention they try and bribe you into giving them positive feedback before they will help you. Basically, I won the auction and paid them via Paypal. Next thing I get a call from Tyler Durden (compulsive liar) and I regrettably told him I was a novice when it came to cameras. He tries to sell me a warranty for $700 which I continually decline. He pulls his \u0022I don\u0027t make any commission\u0022 story several times and keeps going to speak to his manager. Now I feel like I am buying a used car! Through my own stupidity, I let him upsell me on a flash, some extra batteries and chargers, and a warranty that he dropped to $399. Turned out the flash he sold me for $229.99 lists on the Internet for $79. I called to complain about being lied to and taken advantage of, and in the end they sent me a $179.99 flash while still charging me $229.99 for it. I was upset at being taken advantage of and being lied to, and being pushed into an expensive warranty, so I called and told them I wanted to return it. Bear in mind unless you are calling the sales department you will be put on hold and pushed around for 30 minutes from department to department in the hopes you get mad and hang up. Chuck, who was supposed to be a manager, offered me a $25 store credit (great, I can buy any awful lot with $25!) and a $25 refund on the warranty. He would not give me my money back on the warranty even though it hadn\u0027t been activated. Well, I contact the warranty company and they told me that their rule is you can have a full refund within 30 days. Will barclaysphoto stand by this? Absolutely not. So don\u0027t fall for their padded feedback, lies and untrustworthiness. Save yourself the headache and spend a little extra to deal with a real company with real customer service. Stay away from these clowns.<br>","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/397243#comment397243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"dx3","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased off ebay on the 31st(ebay #290099571435). wouldnt ship until I called sales. Bait and switch set up. After numerous emails they wanted me to call and talk to sales..Why would I need to talk to sales? They tried to sell me batteries, other lenses, etc etc. After telling him no he puts me on hold for about another 15 mins and someone else answers and by now I\u0027m beyond mad and get the same sales pitch. I told them no AGAIN and he cont. interupted me after numerous times telling him to send my camera. I was told the only way for them to send my camera was to leave them positive feedback. Now keep in mind I ordered my camera on the 31st of March and this phone call was 2 weeks after paying for it. I didnt even get my camera until I had t call back again a week later and they finally sent it fed ex 2 day. Very rude upsell and bait and switch. I\u0027ve reported them to ebay and if you dont believe me on their service then Here is a link. Review their ebay feedback you will see a trend. http:\/\/feedback.ebay.com\/ws\/eBayISAPI.dll?ViewFeedback&userid=barclaysphoto&item=290099571435&iid=290099571435&frm=1883&ssPageName=STRK:MEWN:SFS","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/312749#comment312749","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"snakey1996","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What a good and positive experience. Jimmy explained all of my options in detail. Very informative, good salesman but not pushy. I will buy for Barclays again.<br><br>Henry","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/342095#comment342095","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"hankn2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price on Panamax 8. Other than slow shipping,<br>I will do business with them again.","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/335138#comment335138","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"ace2007","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Barclays sells \u0022grey market\u0022 items, which means the manufacturer warranty is voided straight out of the box. They\u0027re NOT authorized resellers. The \u0022discount\u0022 you receive is absolutely NOT worth it -- purchase from a reputable seller and save yourself loads of grief.<br><br>Once they have you on the phone, they\u0027ll try to upsell EVERYTHING.<br><br>My mistake (aside from buying from them in the first place) was purchasing, what they called, a 3-year warranty. Turns out, it\u0027s not a warranty at all -- it\u0027s a \u0022service contract.\u0022 Which doesn\u0027t go into effect until after the manufacturer\u0027s warranty expires. But since the warranty is voided you\u0027ll be completely uncovered for a year.<br><br>In the service contract documentation (which you are unable to view prior to purchasing) it states that they reserve the right to use 3rd-party and \u0022refurbished\u0022 products to \u0022fix\u0022 your camera and they can deny service for nearly any reason they want. So essentially, you\u0027re flushing your money down the toilet. <br><br>After reading the contract, and before agreeing to it, I decided I didn\u0027t want the coverage, so I tried to return it, and of course they said, \u0022too bad ... all sales are final.\u0022 I ended up going through my credit card to get the charges removed, but it was a HUGE hassle. The credit card denied the refund 4 times before finally returning my money.<br><br>DO NOT PURCHASE from Barclays (or any of their many iterations). They are liars and swindlers.","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/437465#comment437465","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"byonder","rating":"1"}, "single");){kind=link}
"HORRIBLE EXPERIENCE - 5 Days after ordering Sony DSC-R1 camera, the order tracking still said "In Process". I called customer service, they said all address and billing info was in order, yet I talk to talk to the "order confirmation" dept. This was an attempt to sell me a warranty/accessory package which I politely said no. After the pitch I was informed that this was a Grey market camera and had no warranty (despite this being advertised as having a manufacturers USA warranty). After declining I was informed it would be at least 2 weeks before it shipped. TERRIBLE EXPERIENCE!!!
"