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Stores > Banner Buzz
  • Banner Buzz Banner Buzz Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      29650
    •  
    • BUSINESS HOURS
      24 Hours
      GENERAL PHONE
      800-580-4489
      FAX
      n/a
    • SUPPORT EMAIL
      sales@bannerbuzz.com
      SUPPORT PHONE
      800-580-4489

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 8.61/10 8.61/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 7.75/10 7.75/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review Banner Buzz by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Hoping for the best

"Loved the fact that i can make my own design. Can give a better opinion once i receive product."

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business!”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-19

live chat ****!

"the customer service people act as if you are bothering them. I have been on live chat waiting for someone to come online for quite some time now so I went ahead and placed the order without knowing if they can even do anything for me. It says 24/7 but yesterday I could not get in touch with anyone on live chat.....false advertising. "

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Dear Valued Customer, please allow me to apologize for your experience. We want to make sure all of our customers have a pleasant experience and it seems we fell short in providing you the best service possible. If you have any questions about your order please contact me directly. You may send an email to courtney@bannerbuzz.com and I will be happy to assist you with your order. We do appreciate your business and thank you for placing your order with us. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-17

Easy Peasy Design

"Great table cover at a very reasonable price for my next trade show"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-16

"Excellent! I like the process. Easy and Quick"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-15

"Great, easy to design flag"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-14

Best in the Biz

"Haven't gotten my product yet but the process has been great"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! WE appreciate your business! ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-13

Shipping Costs is complete BS

"Cost to make the product does not need to be made up with outlandish shipping costs. Like the old days of ebay when you could get a product for a dollar and then pay crazy shipping costs."

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Dear Valued Customer, I understand your concern about the shipping cost. I would like to inform you that we offer different shipping options including free shipping for orders over $99. Expedited shipping cost will depend on how quickly the order is required and we offer as quick as 2 day turn around for most products. I hope this help in understanding our turn around option. For additional questions please contact our Customer Support line at 800-580-4489. Thank you for choosing Banner Buzz! ”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-13

Didn't get it on time.

"This is the second time I order. The first time I had a rush and paid for express shipping (yes $27 product and $49 shipping) and it did not get here on time. Got an email from your customer service, reported my problem, asked for a refund and never heard back. The funny thing is that you guys sent several emails for feedback, and when you got one, no one contacted me back.

I like the products, price is good and that was the only problem I had. In the end, I did not need the product anymore. I'm buyong again because I don't need the rush anymore.
"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Dear Valued Customer, I am truly sorry for your experience. and that you did not receive any communication from our team when you contacted us. We have issued a full refund for the shipping cost paid for your order and I know this does not make up for the delayed delivery. However, I hope you can forgive us and we appreciate you putting your trust in our company and giving us another chance. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-13

CUSTOMER SERVICE

"I TRIED TO TALK TO A REPRESENATIVE,i COULDNT UNDERSTAND WHAT HE WAS SAYING,AND AFTER A FEW MINUTES HE HUNG UP ON ME!!aLSO IT SAID FREE SHIPPING ON MY ORDER (SPECIAL) BUT STILL CHARGED ME."

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Dear Valued Customer, on behalf of our Company we are truly sorry for your experience. It is never okay to hang up on anyone and we will certainly look into that. I am happy to look into the shipping coupon that did not work for the order. Please send your order number to courtney@bannerbuzz.com and I will follow up with you after investigating the matter. We appreciate your business and thank you for choosing Banner Buzz!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-13

Easy to use

"The site and design interface was very easy to use! "

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-13

"The whole process was easy and the product is exactly what I wanted! Way to go, Banner Buzz!"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your review! We appreciate your business! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-13

Awesome Product

"Good to buy.. Awesome Product"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your review! We appreciate your business! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-12

"Easy to design, good prices"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-12

"It was great - thanks so much"

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-11

First Order

"Generally I had a good experience designing a custom banner for my parents 75th Wedding Anniversary, though I was rather uncertain during some stages of the design since is the first time using BannerBuzz."

Rep reply posted Jun-23-2017

A rep from Banner Buzz, bannerbuzz, has responded

“Thank you for your feedback! We appreciate your business! ”


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