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Full Rating Profile
  • Bank's Vacuum S

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4832 Rochester Rd Troy, MI 48085
    • Contact: customerservice@banksvac.com
    • Phone: 248-528-1366
    • Customer Support: 888-867-0167
    • Business Hours: 9am - 7pm M & Th 9am - 6pm T,W,F 9am - 5:30pm Sa Closed Sun
    • Fax: 248-528-1367

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

334 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"fast shipping - quality products - priced right - thank you and will return !!!!!!"

+ Read user comments


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Verified Customer
Rating 10/10
5/5

"Very good customer service and product as described. I also felt that the price I paid was very good."


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Verified Customer
Rating 10/10
5/5

"Great website and easy to find replacement parts"


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Verified Customer
Rating 4/10
2/5

"I never received a shipping number in my receipt and I have not received my vacuum that I ordered a week ago."


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Verified Customer
Rating 10/10
5/5

"I placed the order over lunch, and when I got home that evening, saw that it had shipped about 2 hrs after I ordered it. Couldn't believe that a company had shipped that quickly. My vacuum came, and I couldn't be happier with my purchase. I've wanted a Dyson for years, but couldn't justify the cost. When it's 20% off, kind of hard to pass it up."


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Verified Customer
Rating 10/10
5/5

"Amazing customer service, very personalized. I will definitely be back for all of my vacuum needs."


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Verified Customer
Rating 10/10
5/5

"Good web site, efficient process, nice on the phone. "


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Verified Customer
Rating 10/10
5/5

"Very happy with the web site, sales, customer service and shipping. Will definately recomend and be a repeat customer.
"


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Verified Customer
Rating 10/10
5/5

"Excellent turn-around time. Good prices. Very polite to deal with!"


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Verified Customer
Rating 10/10
5/5

"Great prices and quick shipping. Only drawback was no shipping notification or tracking. But product arrived quickly as described."


Rating 10/10
5/5

"Very fast shipping, even better than expected. Put in the order on a Tuesday, received it on that Friday, even though the website said the item would ship in 8-10 days. Company contacted me on Thursday to say there was a problem with the credit card info, but after that was cleared up I got the item the next day!!!

My only issue is that there was no tracking info or expectation that it would arrive. When it did come, they just left it on the porch without ringing the doorbell (I was home all day). It was in the manufacturer's packaging so it was clearly visible as a vacuum cleaner. Shipping was free, so I can't complain.
"


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Verified Customer
Rating 10/10
5/5

"They are one of the best people on Earth - so patient, kind, and knowledgeable. I almost fell into despair thinking I had to buy a new stick vac when I could not find bags that fit, but Bank's came through and saved the day. I immediately received a confirmation number and I expect the vac bags in a few days. Thank you Bank's! You are the greatest!"


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Verified Customer
Rating 8/10
4/5

"Vacuum arrived in it's retail box, no shipping box, that had shown some signs of damage during shipment. Fortunately, the components inside were well packed by Dyson and everything worked fine."


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Verified Customer
Rating 10/10
5/5

"I am 100% satisfied! Bank's Vacuum SuperStores delivered the vacuum in the condition and time promised and at the lowest price on the web. "


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Verified Customer
Rating 10/10
5/5

"It came right on time, they are very fast to get the packages that i order to me."


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