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Ratings Rating
Full Rating Profile
  • Rating 9.00/10 331 reviews

    9.00 / 100
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    Bank's Vacuum SuperStores is not a merchant member
    Bank's Vacuum SuperStores does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Bank's Vacuum SuperStores contact information

    • Address: 4832 Rochester Rd Troy, MI 48085
    • Contact: customerservice@banksvac.com
    • Phone: 248-528-1366
    • Customer Support: 888-867-0167
    • Business Hours: 9am - 7pm M & Th 9am - 6pm T,W,F 9am - 5:30pm Sa Closed Sun
    • Fax: 248-528-1367

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 335 Customer Reviews

Rating 10/10
5/5
modified review posted

"fast shipping - quality products - priced right - thank you and will return !!!!!!"

+ Read user comments



Rating 10/10
5/5
modified review posted

"Very good customer service and product as described. I also felt that the price I paid was very good."


Rating 10/10
5/5
modified review posted

"Great website and easy to find replacement parts"


Rating 4/10
2/5
modified review posted

"I never received a shipping number in my receipt and I have not received my vacuum that I ordered a week ago."


Rating 10/10
5/5
modified review posted

"I placed the order over lunch, and when I got home that evening, saw that it had shipped about 2 hrs after I ordered it. Couldn't believe that a company had shipped that quickly. My vacuum came, and I couldn't be happier with my purchase. I've wanted a Dyson for years, but couldn't justify the cost. When it's 20% off, kind of hard to pass it up."


Rating 10/10
5/5
modified review posted

"Amazing customer service, very personalized. I will definitely be back for all of my vacuum needs."


Rating 10/10
5/5
modified review posted

"Good web site, efficient process, nice on the phone. "


Rating 10/10
5/5
modified review posted

"Very happy with the web site, sales, customer service and shipping. Will definately recomend and be a repeat customer.
"


Rating 10/10
5/5
modified review posted

"Excellent turn-around time. Good prices. Very polite to deal with!"


nickclason's Avatar
phoenix, arizona
Rating 6/10
3/5
modified review posted

"This Stores have stopped stocking the filters for my vacuum but Banks had them. i like this overall.
i read about this store from a site: http://vacuumcleanerreviewsnow.com/
"


Rating 10/10
5/5
modified review posted

"Great prices and quick shipping. Only drawback was no shipping notification or tracking. But product arrived quickly as described."


Rating 10/10
5/5
modified review posted

"Very fast shipping, even better than expected. Put in the order on a Tuesday, received it on that Friday, even though the website said the item would ship in 8-10 days. Company contacted me on Thursday to say there was a problem with the credit card info, but after that was cleared up I got the item the next day!!!

My only issue is that there was no tracking info or expectation that it would arrive. When it did come, they just left it on the porch without ringing the doorbell (I was home all day). It was in the manufacturer's packaging so it was clearly visible as a vacuum cleaner. Shipping was free, so I can't complain.
"


Rating 10/10
5/5
modified review posted

"They are one of the best people on Earth - so patient, kind, and knowledgeable. I almost fell into despair thinking I had to buy a new stick vac when I could not find bags that fit, but Bank's came through and saved the day. I immediately received a confirmation number and I expect the vac bags in a few days. Thank you Bank's! You are the greatest!"


Rating 8/10
4/5
modified review posted

"Vacuum arrived in it's retail box, no shipping box, that had shown some signs of damage during shipment. Fortunately, the components inside were well packed by Dyson and everything worked fine."


Rating 10/10
5/5
modified review posted

"I am 100% satisfied! Bank's Vacuum SuperStores delivered the vacuum in the condition and time promised and at the lowest price on the web. "



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