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Stores > Banggood.com
  • Banggood.com Banggood.com Elite Status
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Office time: 9:00am to 6:00pm GMT + 08:00
      GENERAL PHONE
      +852-35903678
      FAX
      n/a
    • SUPPORT EMAIL
      service@banggood.com
      SUPPORT PHONE
      +852-35903678

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.29/10 9.29/10
    Chance of future purchase: Rating 9.41/10 9.41/10
    Shipping & packaging: Rating 8.63/10 8.63/10
    Customer service: Rating 9.49/10 9.49/10
    Return/Replacement policy: Rating 9.33/10 9.33/10
Voice your opinion! Review Banggood.com by clicking a star below.
Rating 10/10
5/5
2017-08-16

Fantastic service and a delivery faster than other Chinese companies

"I have been buying all sorts of things from Banggood and so far the items have arrived well packed and undamaged. If there are any problems, just let them know and they are very happy and willing to rectify it. Excellent customer service is their first priority."


Rating 10/10
5/5
2017-08-16

So cheap

"Really good value for money.

Don't expect "precision German engineering" from a cheap Chinese store and you won't be disappointed.

I've placed about 40 orders through Banggood and am happy with their service.

Their packaging can sometimes be insufficient. I've had many packages with small tears in the flimsy bags, precision linear rails that were just packed in a thin cardboard box and got bent, and PCBs that came with bent pins. But then, shipping to my location is all free, so that makes up for it.

One package in particular came apart in transport and my items were lost. A few emails and Banggood have resent my products. I'm satisfied with this.
"


Rating 10/10
5/5
2017-08-16

Excellent Customer service

"Bought a small camera and had a minor defect. I've wrote to banggood and they immediately replied that they will replace item. Excellent service from a serious company who treat customers fairly. Surely, I will buy again from Banggood. "


Rating 10/10
5/5
2017-08-16

Excellent customer service!

"I got a defective product, however I got in touch with banggood and they effectively made me the full refund of the product in less than a week.
"


Rating 10/10
5/5
2017-08-16

For me, the best place to buy stuff on internet!

"Excellent site, excellent products and excellent support! The Banggood team helps you in whatever you need! If something wrong happend, you can contact them and they will solve your problem fast! All the things that I received from Banggood are in excellent quality control! If you are planning to buy something on Banggood, download the Banggood APP! You can get a lot of stuff with excellent discounts :)"


Rating 10/10
5/5
2017-08-16

Lost shipment amount refunded fully

"Out of my >60 shipment, 2 is lost on the way from China to Hungary. Every case the company fully returned the invoiced amount to my Debit Card account. Thanks your cooperation."


Rating 10/10
5/5
2017-08-16

Shipping is very fast and products have a good quality

"No matter if objects are lost, they will re-send its. Obviously you must be honest. Shipping is very fast and products have a good quality"


Rating 10/10
5/5
2017-08-16

Excellent Online Shop.

"I have bought many goods from Banggood.com in the last year and I am very happy with my choices and the products. But what i love the most is their support. They respond very fast and i always get a fast and satisfactory solution. My latest problem was with a small Drone camera. My problem got solved with only 2 emails and a brand new camera is already on its way."


Rating 10/10
5/5
2017-08-16

Banggood customer service

"Shopping in Banggood is great, I always find out what I need at a good price. By chance, if there is a problem, whether goods or shipping, there is always a customer service team that is willing to respond quickly to the customer's request to resolve everything quickly and best. I have good shopping experience here.

"


Rating 10/10
5/5
2017-08-16

Very helpful service

"I had a small issue regarding an order and was quickly assisted in a very professional manner.
Banggood has really effective and friendly customer support.
"


Rating 10/10
5/5
2017-08-16

Low prices and good service

"I have bought several items from them and the items were OK. Their customer care is also OK. I reported a problem with a product purchased and I received a satisfying resolution in a couple of days."


Rating 10/10
5/5
2017-08-16

Good service

"The package was lost on the way and the customer support fixxed within a 24h to send a new one free of charge. Will definitly buy again with a service like this"


Rating 10/10
5/5
2017-08-16

5 Stars for Banggood, excellent.

"I love Banggood, good prices, good items, fast delivery.
And if problems occure the service team helps quick
and for customers confidence.
Thank you.
"


Rating 10/10
5/5
2017-08-16

I am very impressed with high level of attention you give your customers,I will continue shopping with Bangood

"A quick and easy refund for a faulty component"


Rating 10/10
5/5
2017-08-16

Reklamacja

"I'm very happy. The complaint was acknowledged and a new set of bulbs was sent to me. thank you very much."


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Banggood.com is a merchant member
Banggood.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.