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Stores > Banggood.com

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  • Banggood.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Contact: service@banggood.com
    • Phone: +852-35903678
    • Customer Support: +852-35903678
    • Business Hours: Office time: 9:00am to 6:00pm GMT + 08:00
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.82/10 8.82/10
    Chance of future purchase: Rating 8.73/10 8.73/10
    Shipping & packaging: Rating 8.06/10 8.06/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 8.85/10 8.85/10

3,653 Customer Reviews

Rating 10/10

I am satisfied

"I am satisfied with the shoes bought in this site. The last time i bought, one pair had a defect. The support service answered within 24 h and they realized an agreement of replacement. The girl that i contacted with was a very pleasant and helpful person. i is a pleasure to shop in this site. "

This review was modified by Eriola on August 23 2016 02:18:14 AM

Rating 10/10

BangGood is a reliable and great seller !!

"I bought some product from them and I'm very satuisfied. Recently I bought a wireless keyboard + mouse kit that was ok exept the mouse that continuously disconnected while using, so i contacted seller giving a video of the problem and they refunded immediately to me the money spent !
Buy with confidence from banggood.

This review was modified by audioqube on August 23 2016 01:02:37 AM

Rating 10/10

Long Time and Happy Customer

"Been a customer for over a year now, And Ive only had good experiences!
The Shipping Always seems to go smoothly as they actually pad out their boxes.
after 20+ orders, Ive had 2 incidents of receiving a wrong item in an order. Each time I just send them a photo and short message they respond QUICKLY, apologize and rectify the issue by sending you a replacement.
It's a relief to not have to jump through hurdles to get customer service!

This review was modified by rynbrnz on August 22 2016 05:17:14 PM

Rating 10/10

Muy buen servicio en Banggood

"Hola soy Efrain Agustin,vivo en México, he comprado varios articulos en Baggood y todo excelente, me da confianza seguir comprando con ellos y a atencion es muy eficiente. Para detalles minimos me atienden pronto y hasta ahorita me dan solucion."

This review was modified by efra on August 22 2016 11:21:27 AM

Rating 10/10

Good customer service

"Bougth a Wireless Bluetooth 4.1 Headset Sport Stereo Music Earphone Headphone For iPhone 6 Plus Samsung Galaxy S6 Sony and it came broken, after first contact seller fast replied and sent another one, waiting on it to arrive.
10 To customer service.

This review was modified by AnselmoVictor on August 21 2016 10:18:29 PM

Rating 10/10

I like to shop on Banggood

"I like to shop on this site because they give you very good after sale service
You always get cover.

This review was modified by Kobimazuz on August 21 2016 09:19:47 PM

Rating 8/10

safe shopping, low prices, good quality, excellent customer service.

"Nobody is perfect but some are very good.
I think that the customer service is the strong point of this site and push anyone to trust it again and again.

Rating 10/10

great customer Service . 10 star for this company ~

"i bought 4 units of the same product between two orders . one item was defective .the company took care of me as soon. as I informed them there was a problem with one of the unit's . great company great prices great service . all thumbs up after placing many orders .this was my first time having a bad product arrive . it was a manufacture defect . will still be buying from banggood for sure after the way they handle my case ~"

Rating 10/10

Great customer service

"I asked for the total refund of a purchase i made. A purse with a so poor quality. Sindy helped me and promised that in 15 days i will receive the refund."

Rating 10/10

Хороший магазин!

"Заказ отправили быстро. Но посылка судя по треку застряла на границе Малайзии почти на два месяца. Возможно был возврат. На мой запрос было выслано повторно с другим номером трека. Дошло за 15 дней. Хороший магазин. Цены не всегда самые лучшие. Но качество обслуживания на высоком уровне. Быстрая доставка. Проблемы решаются в пользу потребителя. Советую всем этот магазин. Я часто делаю покупки в этом магазине."

This review was modified by aswert on August 19 2016 05:18:14 AM

Rating 10/10

very fast service

"very quickly solved all probles."

Rating 10/10


"Sinceramente não tenho o que reclamar do Banggood, recomendo a todos!"

Rating 10/10

Great company

"Great value for money and quick delivery, customer support reponded always immediately at any time.Great company, will use them again"

This review was modified by iliasm on August 18 2016 06:30:02 AM

Rating 10/10

Banggood quality service

"Excellent service. Dear correct line officers.
There was defective product that changed immediately. Cash back could choose. Many times already purchased a Banggood. Then only I buy there. Congratulations on a very fast service and administration. The products purchased was posted immediately.

A satisfied customer:


This review was modified by stewestrong on August 18 2016 02:02:43 AM

Rating 10/10

A Happy New Customer

"I am a relatively new Banggood shopper.

I have about three orders to date. All of my expectations have been met.

I have had one opportunity to return an item, and I am pleased to say the experience has been efficient, friendly and responsive.

I will use Banggood again and would happily recommend it to anyone who asks.

This review was modified by UncleMomo on August 17 2016 07:33:09 PM

Ratings Calculation Change
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