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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Banggood.com Banggood.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 8.38/10 8.38/10
    Shipping & packaging: Rating 7.29/10 7.29/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 8.44/10 8.44/10

2,003 Customer Reviews

Rating 10/10
5/5
modified review posted

"Well made website, easy to navigate. Excellent goods at even better prices. Shipping times are of course not as fast as your next door shop. But given that the goods are coming from half a globe away they are absolutely OK. Had one slight problem which BG's customer service solved."


Rating 10/10
5/5
modified review posted

"Michell and Anny were exceptionally fast in correcting a mistake that I made during my order. Phone shipped in 3 days. Only 3 weeks from Shanghai to my door in Canada. Only problem was that I didn't realize that Kingzone shipped with only the EU charger adaptor. Susan in Banggood customer service quickly corrected that to my complete satisfaction.
Exceptional service from Michell, Anny and Susan. Thank you.
"


Rating 10/10
5/5
modified review posted

"I’ve used BangGood for a few months now and placed over 60 orders to date, their prices, products and support are brilliant!"


Rating 10/10
5/5
modified review posted

"Wide range of products, good prices and free shipping, great site and also great support in case of problems with package. "


Rating 10/10
5/5
modified review posted

" had a minor problem with the shipment of an item, but i contacted the support and they were very fast and kind, always trying to solve the problems the fast and efficient way as possible. and wat i liked the most: they were always REALLY polite and kind, just how every shop should be. Thank you, Banggood!"


Rating 10/10
5/5
modified review posted

"I ordered (and paid) wrong item by my mistake. I contacted support over the weekend and they responded quickly and allowed me to change my order. Everyone was friendly and helpful.

Also, I found prices much better then on other sites I visited.
"


Rating 10/10
5/5
modified review posted

"Excellent goods ordered EMS arrived 8 days. works well fits the description of goods"


Rating 10/10
5/5
modified review posted

"excellent service: one cheap Arduino Nano was not perfect (1 analogue port defect). No discussion: a new one was sent very quick.
"


Rating 2/10
1/5
modified review posted

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"

modified review Rep reply posted Apr-14-2015

BangGood Team, Banggood.com rep has responded

“Dear Ieguda,

We are sorry for your unhappy experience at banggood.com.

For your situation,we can't read your feedback because of garbled.

By the way,i have informed customer service to take care your case,you will receive an email in 24 hours.

If you have any questions,please feel free to send email to forumservice@banggood.com.

Have a nice day!

Banggood Team”


Rating 10/10
5/5
modified review posted

"Banggood know about a year and I have ordered many products: telephony, technical equipment, electronic components, LEDs, auto accessories, accessories tv.
I confirm the excellent quality of the products and their construction, so a high quality / price ratio.
There is no article that has disappointed my expectations.
I confirm the speed of shipments on their part, of course you have to take into account the customs of the times, which may vary from country to country.
For example, for Italy need a good dose of patience.
If something was not available I was informed promptly and proposed solutions that we have agreed together.
Communications with them were obviously friendly, but most immediate and decisive. (Linda is my sweet referent).
Willingly write this review because it's really what I think.
Since I intend to continue the business relationship, I am aware that there could be some inconvenience, but I trust quietly in the resolution, always with patience and courtesy.
"


Rating 10/10
5/5
modified review posted

"WOW!!! BANGGOOD AIMS TO PLEASE.
It may take some time & effort, but the people @
banggood rock.
"


Rating 10/10
5/5
modified review posted

"excellent products at cool prices ! I have had 2 times a problem with 2 different products and they have send me a spare parts (which worked !) for free - thanks to the support too for their quick and helpfull reactivity.

Will continue to buy at banggood, for sure.
"


Rating 10/10
5/5
modified review posted

"Good Service support, resend me items that I have not received, good contact with every day mail to discuss the point.
Good quality products, and of course very good price !
"


Rating 2/10
1/5
modified review posted

"FAKE!!! Beware!! I tried to order some consumer electronics, through your website, your website says you have a Canadian Warehouse, as well as a Us and UK warehouse. But infact you guys are lying, as I was informed by your customer service, that the item would ship out from somewhere in China. I am sure you understand nobody likes being lied to. I placed my order on the 10th and your website suured me that if i pay for expedited shipping, I would get my item within 3-7 day; but infact, its the 14th and you guys have still not even processed and shipped it. I am not sure what the point is in me paying for expedited shipping, if you don't expedite it. You guys offer no guarantees on delivery time, but want the extra money and seem to procrastinate the delivery without worries about customer dissatisfaction. I read multiple such accounts by individuals who you've tried to lie to by telling them you'll ship stuff from a local warehouse."

modified review Rep reply posted Apr-14-2015

BangGood Team, Banggood.com rep has responded

“Dear projecttruth,

We are sorry for your unhappy experience at banggood.com.

Kindly reminding you that we don't have a Canadian Warehouse,hope for your kind understanding.More details you can refer to:http://www.banggood.com/Shipping-Methods_hl13

If the item are in stock we will ship it out within 24 or 48 hours.

By the way,i have informed customer service to take care the process of your order,you will receive an email in 24 hours.

If you have any questions,please feel free to send email to forumservice@banggood.com.

Have a nice day!

Banggood Team”


Rating 2/10
1/5
modified review posted

"HORRIBLE PACKAGING, HORRIBLE CUSTOMER SERVICE, RECIEVED DAMAGED ITEMS AND NON WORKING ITEMS, WAS TOLD THEY WONT REFUND MY MONEY OR REPLACE MY ITEMS IF I FILE A DISPUTE WITH PAY PAL."

modified review Rep reply posted Apr-14-2015

BangGood Team, Banggood.com rep has responded

“Dear leeldsbom ,

Thanks for your order on Banggood.com.

I'm sorry for that your are unsatisfied the quality with the order#5440847.

For the quality problems,could you please send me some pictures or the video to show in detail ?This is our email:forumservice@banggood.com.
It's necessary for us to check out the exact reasons and then issue you a solution.

Looking forward to your reply soon.

Best regards

Banggood Team”


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Banggood.com is a merchant member
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