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Stores > Banggood.com
  • Banggood.com Banggood.com Elite Status
    • ADDRESS
    •  
    • BUSINESS HOURS
      Office time: 9:00am to 6:00pm GMT + 08:00
      GENERAL PHONE
      +852-35903678
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      +852-35903678

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.25/10 9.25/10
    Chance of future purchase: Rating 9.43/10 9.43/10
    Shipping & packaging: Rating 8.69/10 8.69/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 9.37/10 9.37/10
Voice your opinion! Review Banggood.com by clicking a star below.
Rating 10/10
5/5
2017-10-18

Highly recommended.

"Excellent customer service. Went out of their way to ensure I received the product by sending it again months after the original order."


Rating 8/10
4/5
2017-10-18

DOA Policy

"I ordered a Xiaomi MI Note 2, and after waiting for a month it came defective! Had to shop it back to, I had to pay for shopping, shipping cost with tracking would cost me $80.00 so I shipped it without tracking, taking a huge chance it might get lost. I am very happy to say that Banggood did received the faulty phone, and refunded me the purchase price of the CP, they promises to refund my shipping cost as well. Overall they have been very honest to me, it's just unfortunate that the phones arrived defective. "


Rating 8/10
4/5
2017-10-18

Good service

"Banggood has good customer service. After 2 orders that I didnt receive, they refunded the money.
"


Rating 10/10
5/5
2017-10-18

Good customer service

"Good customer service, Fast responding, fast shipping. All good about them! They have a great attention with their customers, if you have any problem they will try to solve it as fast as they can.

"


Rating 10/10
5/5
2017-10-18

Very helpful

"Daisy is a great assistant, trustworthy, helpful!"


Rating 8/10
4/5
2017-10-18

Buen servicio

"El Servicio postventa es excelente, siempre te responden en corto tiempo."


Rating 10/10
5/5
2017-10-18

honesty and efficiency

"Re: (OS同步)Items received with quality problem,OrderID:33352775
I reported the problem and was immediately offered a replacement or refund.
I accepted the replacement which arrived in good condition.
I was very pleased with the service I received and the honesty of the company dealing with my problem.
Geofffrey
"


Rating 10/10
5/5
2017-10-18

Good store BangGood!

"Начал покупать в магазине BangGood не давно. Один заказ пришёл, все было в порядке, но второй мой заказ не пришёл, по истечению больше 1 месяца, я написал в службу поддержки, короче говоря, за пару дней переписки с ними, магазин мне вернул деньги без проблем. Буду и дальше делать заказы в этом магазине. Пока что я могу рекомендовать его!

I started buying at store BangGood not long ago. One order came, everything was in order, but my second order did not arrive, after more than 1 month, I wrote to the support service, in short, for a couple of days of correspondence with them, the store returned money without problems. I will continue to make orders in this store. So far I can recommend it!

"


Rating 10/10
5/5
2017-10-18

My best eshop for years

"What can I say for Banggood! Excellent customer service and communication!
I am customer with Banggood for years and I will be for many more!
Really satisfied!
"


Rating 10/10
5/5
2017-10-18

A trustworth online shop

"I have bought several articles on Banggood. All of them were delivered within approx. 3 weeks except one. That (LED controller) was held by the German customs authorities. Banggood has refunded the amount (16 EUR) in full."


Rating 10/10
5/5
2017-10-18

Refund

"After two months of waiting, I still did not receive the package, but banggood refunded my money in a few days. Good refund service!"


Rating 10/10
5/5
2017-10-18

Excellent support

"I've made a mistake when I ordered my parts, but only realized it when I checked all parts I received. After few exchange I have been refund."


Rating 10/10
5/5
2017-10-18

refunded without more ado...

"I had an item that was defective... they proposed me a resend of a refund... I chose a refund, it arrived promptly. Order with trust and peace of mind. "


Rating 10/10
5/5
2017-10-18

Le serieux de Banggood! (The serious of Banggood!)

"Banggood n'est pas seulement une société sérieuse et responsable, son personnel l'est tout autant.
J'ai reçu une lampe qui s'est cassée surement durant le transport, et avec juste une photo j'ai obtenu un nouvel envoi.
Dans une autre société de vente, malgré une photo sur un objet défectueux, j'en ai été de ma poche de plusieurs dizaines d'euros.

in english:
Banggood is not only a serious and responsible company, its staff is just as much.
I received a lamp that broke surely during transport, and with just one picture I got a new shipment.
In another company of sale, despite a photo on a defective object, I have been from my pocket several tens of euros.
"


Rating 10/10
5/5
2017-10-17

You can trust that shop

"I bought a xiaomi light, but more than 39 days later it hadn't arrived. I contatc the shop and the response was immediatly: they ofered a refund or a resend. So, the problem was resolved in only two days ;-)
I will buy in Banggood.com again.

Benjamín.
"


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Banggood.com is a merchant member
Banggood.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,441 merchant members.