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Stores > Banggood.com

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  • Banggood.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Contact: service@banggood.com
    • Phone: +852-35903678
    • Customer Support: +852-35903678
    • Business Hours: Office time: 9:00am to 6:00pm GMT + 08:00
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.92/10 8.92/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 8.30/10 8.30/10
    Customer service: Rating 9.02/10 9.02/10
    Return/Replacement policy: Rating 8.98/10 8.98/10

3,891 Customer Reviews

Rating 10/10

resolve-o meu problema recomendo não tiver doe de cabeça me mandarão outro produto pelo preço muito atraente

"resolve-o meu problema recomendo não tiver doe de cabeça me mandarão outro produto pelo preço muito atraente então sem nada a ar reclamar recomendo"

Rating 10/10

All good as ever

"There was a problem with the item and sorted it out quickly, there are never problems with banggood."

This review was modified by chemonet on October 25 2016 06:26:25 AM

Rating 10/10

massive range of quadcopter parts

"good customer service, good quality products, even when something is wrong they correct in a timely mannor"

This review was modified by paul888 on October 25 2016 05:38:07 AM

Rating 10/10

a site you can rely on

"I discovered Banggood about 2 months ago for the price and quality of their products but also specially for the last new product on the market. I received already 5 on my 7 orders. And I am very satistied about the website, the delivery time, the quality of the product. It is very clear you know what you buy. And they answer very fast for any issue."

Rating 10/10

Excellent prices and shipping rates.

"I've had many orders from Banggood and had one missing item and one damaged item, both were promptly attended to. Very good service."

Rating 8/10

Satisfied after some hassle with order

"Satisfied after some hassle with order"

Rating 10/10

Give it a try. I was convinced.

"I have purchased multiple items on Banggood. All great products and amazingly low prices. If you take your time to shop and read reviews you will most likely have a great experience. When a problem came along with the purchased item, they solved it so fast with apology and I got full refund. Who needs more?"

Rating 10/10

Anger to delightment

"Bought a scent dispencer. After 2 days, changed the refill spray can. The dispencer was difficult to open and ended up cracked on its hinge.

Product made of plastic was not that good quality. Complained to Bangood but shipper rejected to replace new one. It was only 2 days and within the scope of item standard operation.

My anger turned to delighted when Bangood finally made an offer to compensate a bit of the purchased amount. Not much but generosity of Bangood was very much welcomed and appreciated.

By the way, hope delivery time can be improved further. Currently, its very long for item to arrive.

Regards to the experience, thank you, Bangood!!

Rating 2/10

Do not expect your warranty to be taken seriously

Bought a tablet with Banggood. After just less than one year (legal warranty period) the tablet decides to stop working. What a coincidence...
Contacting Banggood before warranty expiry date, they say that they are on holiday and if I can contact them back in a few days.
Once I contact them back, the 1y period is over and they cannot do anything "anymore"...
Strange tablet fault after just one year, dishonest approach towards warranty handling.
Offered "standard" compensation of 200 points, corresponding to approx 2USD, ridiculous compared to the price of a 180USD tablet.

This review was modified by stephanovecks on October 24 2016 01:17:46 AM

Rating 10/10

really good store

"Customer service is on a high level, fast response, and they want to make clients happy"

Rating 10/10

Very good shop

"After issues with a product.
Solving the problem It was too good.

Sure after many emails we found a solution.
But all good in the end.

The suggest this Store and certainly I will buy again.

This review was modified by Jonnis on October 22 2016 11:13:28 AM

Rating 10/10

very professional

"The shipping was very fast.
The product was not as described but we worked it out in no time! I'm really impressed with the quality of the service, their quick responce and their professionalisme.

Rating 10/10


"good prices and great product selection. They are very helpful in case of problem."

Rating 10/10

Quick answer with r/c defective battery

"I've ordered 2 batteries (Lipo 4S 5200mah, 47€ each) for an Hexacopter drone.
One of them was defective straight out of the box. 1st time plugged,my charger says "defective battery". After a quick mail exchange with banggood explaining the problem, sending few photos and a short video to show the deffective battery, they've refunded 47€ to my bank account.
Very efficient, quick answers, kind emails.

This review was modified by Milouz75 on October 22 2016 02:14:23 AM

Rating 10/10

The webshop for everything!

"I have ordered over 50 products from banggood in all different categories the past year and i am very satisfied. Moest items in the higher price category are very good quality and there after sale customer service is excellent! If there is any problem with the product they never hesitate to refund you the full amount or resend the product. Recommend this store and i use it myself for almost everything these days!"

This review was modified by Loerem on October 21 2016 10:00:13 AM

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