posted May-09-2012
posted May-15-2012 “Hi there,
I'm writing to inform you that we actually have received your e-mail and answered you in the first time.Maybe there is something wrong so that you did not read our answer in time.
According to our check,your order was shipped on April 18th,2012.
The tracking number is RA544899348CN,it has been delivered successfully on 10th May.
It is always our enormous obligation to ensure our customer can enjoy the best service from us.
We mean what we say.Every effort is being made by all of us to strive for our service improvement since we build by you, for you and always with you.It is our duty that we should answer our customers' e-mail as soon as we have received it.
Your comments and advice are welcome.And very appreciate if you can give us a chance to provide the perfect service for you again?”
"I have ordered many things from Banggood. I always get a good deal, and they have good customer service. Everything I have ordered I have been happy with. The one time that I did need to exchange a product they took care of the problem quickly and with no hassles."