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"BabyAge.com rocks! I searched for the best price online for a Britax Marathon car seat and this company was one of three that came up. Upon the recommendation I read in a review from another previous customer, I decided to call BabyAge to determine that they had the seat in the color/pattern that we were looking for. After placing me on hold for a minute or two, the extremely nice sales girl told me that they had the item in stock. I placed the order at approximately 10:15 a.m. on a Tuesday. I received an order confirmation via e-mail shortly thereafter. The salesgirl told me that a tracking number would be sent to me as well and when that didn't happen by the next day I started to get a little concerned. However, my concern was quickly laid to rest when I logged onto the BabyAge website and and was able to click on a link to check the status of my order. There, I found my tracking number. I copied it and went to the UPS website and pasted it in and learned that my order had been shipped on Tuesday evening and was scheduled to arrive on the following Friday. My order arrived Friday morning in perfect condition. I really couldn't be more pleased with this transaction. I'll definitely check with BabyAge prior to making any future purchases for baby gear. By the way, in addition to having the best advertised price on the item, Britax was running a promotion for free shipping, so between that and not having to pay any sales tax, we saved about $36 on this carseat compared to buying it locally."
This review was modified by DLEVI on May 21 2004 11:33:59 AM
"I like to raise this store though I have a little bit negtive impression for them while I had no idea what's going on there 2 days ago. Today got the item, and it works perfectly. Besides it worths waiting for the ground shipping considering about the free shipping. Thank you, babyage. I still recommend you for further buying."
This review was modified by delideli on January 19 2005 02:40:05 PM
"I am happy with my purchase. I got two car seats at a great price. The shipping was only $5.95 for both, with no sales tax, so how can you go wrong? That's aside from the fact they were the cheapest on this particular model (even cheaper than anything on Pricegrabber).
I guess the only thing I can complain about is that it took them two days from date of order to actually ship. But again, with the flat rate shipping, I'm not griping too much. Overall, I am very satisified. (I will note that I did not have to deal with their customer service that everyone is talking about, so I can't comment on that.)"
"Shipping did take a little longer than expected (an extra week). I ordered a Triumph 5 Car seat on July 18 and didn't receive it until August 8. I had to call the customer rep to inquire on the delay. The rep was quite helpful and told me it was to be delivered the next day and it was. Even with the delay, I am quite happy to have such a quality seat at such a great price. "
This review was modified by bonestock on August 08 2005 11:53:51 PM
"I placed an order for a Britax Esprit stroller before I read the reviews for this company. To be honest I was in a hurry and since the stroller was very new on the market I had trouble finding stores that had the color I wanted in stock. I was lucky to find babyage.com and immediately placed my order since it was shipping the item for free. By the way it has the best shipping charges a flat $5.95 for all purchases. Anyhow I placed my order and then recieved an order confirmation almost immediately (You have to register with them online). After placing the order I read about the poor reviews and was very worried that my stroller would not arrive in time before our trip. Well I would like to say that this company is the best!!!! They promised next day delivery and I recieved another email confirming that the item was shipped (as promised the next day after I placed the order). They included my tracking number which I could check on the shipper's (UPS) website. The item arrived in 4 business days (great even for free shipping) and in perfect condition box and everything inside. They have a very friendly customer service representitives (both times I called). Actually I called before placing the order online to make sure that the item was really in stcok and she told me the truth no lies!!! Second call was to make sure the item was sent since the first email provided the tracking number but the item was not shipped out (all the bad reviews made me nervous, of course it wasn't since it was shipped out the next day). I am very happy with the order and have already told my friends about the company. For those that had problems with the company I am sorry but they probably had computer issues or maybe the customers did not put enough effort trying to get a refund. In all fairness I have made lots of purchases online and this by far is one of the best companies. I would definitely do business again and hope others will do too."
"$250+ order placed 11:00am Tuesday Email saying order was shipped 5:30am Wednesday Arrived at house 2:25pm Thursday Packaging was not the best but 2 boxes at 55 lbs total weight for $5.95 shipping = not a problem"
"Throughout the past decade E-commerce has taken a new role in our society, providing the world and its' vast array of products at the click of a mouse to any internet savvy client with a credit card.
Having worked in the E-Commerce business for 10 years, I am all too familiar with the loose business ethics and practices that prove to be a swollen black eye on the entire industry.
However, I would like to share my own personal experience with "Baby Age", a company that is in my opinion light years ahead of other online baby product retailers in customers service, products offered and support.
My last purchase, the Baby Beethoven Video, is another example of the quality customer service and attention to detail that BabyAge has provided to me, the consumer. The video was accurately listed on their website to "both stimulate and promote the mental growth of your child through visually stimulating real-world objects including toys, fruit and animals" I am sure that my baby will soon by writting his own concerto's with the aid of this video.
As a consumer, I am more than satisfied with the excellent service provided to me by BabyAge. Any non-believers out there that that still turn to other Baby Superstores for their products need to wake-up and smell the baby powder, because Baby Age is here to stay.
"Wow, where has BabyAge been!! I am on my second child and I wish you guys were around during my first. I ordered a Briatx Marathon car seat for my son because of two reasons, Britax is by far the best and safest car seat for any child and two, you had free shipping on the item. I ordered this on a Tuesday and they had it at my door by Thursday morning. My husband was so impressed I even caught him surfing online at BabyAge for more items. Thank you for your service and note that you have found a devoted customer."
"I have to say I was a bit concerned before I ordered from this merchant seeing some earlier review's but there price was so good I decided to take a chance and WOW was i surprised to receive my Inglesina stroller 24 hours after placing the order, This is by far the best service I have had online ever!"
"I was skeptical after reading the reviews on this site, but I was pleasantly surprised with my experience. I ordered a car seat on a Thursday, it was shipped that afternoon and it arrived Monday. They also had the best price around.
The packaging left a little to be desired, but it wasn't bad by any means. It shipped in the original box, which was a little beat up and the seat was dirty, but it wiped right off. And as other people have pointed out even though they claim the item hasn't been resealed there was an invoice and catalog in the box."
"BabyAge.com rocks! I searched for the best price online for a Britax Marathon car seat and this company was one of three that came up. Upon the recommendation I read in a review from another previous customer, I decided to call BabyAge to determine that they had the seat in the color/pattern that we were looking for. After placing me on hold for a minute or two, the extremely nice sales girl told me that they had the item in stock. I placed the order at approximately 10:15 a.m. on a Tuesday. I received an order confirmation via e-mail shortly thereafter. The salesgirl told me that a tracking number would be sent to me as well and when that didn't happen by the next day I started to get a little concerned. However, my concern was quickly laid to rest when I logged onto the BabyAge website and and was able to click on a link to check the status of my order. There, I found my tracking number. I copied it and went to the UPS website and pasted it in and learned that my order had been shipped on Tuesday evening and was scheduled to arrive on the following Friday. My order arrived Friday morning in perfect condition. I really couldn't be more pleased with this transaction. I'll definitely check with BabyAge prior to making any future purchases for baby gear. By the way, in addition to having the best advertised price on the item, Britax was running a promotion for free shipping, so between that and not having to pay any sales tax, we saved about $36 on this carseat compared to buying it locally."