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Stores > B&H Photo-Video

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  • B&H Photo-V B&H Photo-Video Elite Status
    • Address: 420 Ninth Ave (at 34th St).
    • Contact: cs@bhphoto.com
    • Phone: 800-294-9336 / 212-502-62
    • Customer Support: 212-502-6237
    • Business Hours: Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    • Fax: 212-239-7770

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 8.29/10 8.29/10
    Customer service: Rating 9.34/10 9.34/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

81,794 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

Fast delivery

"Product is exactly as described. "


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Verified Customer
Rating 10/10
5/5
2016-09-27

Great shopping experience

"B&H is a very good shopping site for photo equipment and all kinds of electronics. Very good selections. Very fast shipping. Most products shipped free. "


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Verified Customer
Rating 10/10
5/5
2016-09-26

Quick Delivery better than Prime

"Fee quick delivery that can't be beat by Amazon."


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Verified Customer
Rating 10/10
5/5
2016-09-26

"Ordered a Sandiskexpand 64gb for close to half price and delivery was fast can't very happy."


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Verified Customer
Rating 10/10
5/5
2016-09-26

Great Transaction

"Perfect transaction. Great price. Super customer service."


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Verified Customer
Rating 10/10
5/5
2016-09-26

A Pleasant Experience

"Ordering from B & H is very easy.
Once you have experienced shopping online with them
you will not want to order from any other vendor.
The price was competative. The shipping was free
and fast and was delivered on time as promised.
I couldn't be a happier shopper.
"


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Verified Customer
Rating 10/10
5/5
2016-09-26

Fast & Accurate

"I originally started ordering from B&H in the mid-1990s, and they were great then. While I didn't order from them for many years (say, 2004-2015), once I had a need to order, and I knew B&H had what I needed, I didn't hesitate...and they're still just as great."


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Verified Customer
Rating 2/10
1/5
2016-09-26

Back ordered!

"My order was backordered and is in a holding pattern "

Rep reply posted Sep-27-2016

A rep from B&H Photo-Video, henryp, has responded

“B&H Web No: 1040918099
Thank you for your order and this feedback. We regret your dissatisfaction. We received this order 9/12/16. It was shipped 9/13/16. UPS reports "Delivered On: Thursday, 09/15/2016 at 5:43 P.M." -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2016-09-26

Great service, great price, great purchase experience

"I needed a high quality external drive for backup. The B&H site made it easy to learn about the options, find what I needed, and purchase. The price was great, and I got my equipment quickly. (I bought a Drobo 4-bay unit with four 2 TB drives: highly recommend this option!)"


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Verified Customer
Rating 10/10
5/5
2016-09-26

Amazon Killer

"My product arrived packed well and on time. I like shopping at B&H because they have the most comprehensive information on each and every product large and small. Other sites make me look elsewhere for specifications and other pertinent information necessary to make a choice. Add to that they give me more payment options such as PayPal, which is my payment of choice.

B&H is number 1.
"


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Verified Customer
Rating 10/10
5/5
2016-09-26

Satisfied customer!

"Shipped fast and product is as advertised!"


Rating 10/10
5/5
2016-09-26

Great Store, great selection and prices!

"I have been a customer since 1996 for pro photo gear, and I've always found B and H to have everything I need, in stock and at a great price.
If you have any questions or problems, the staff is friendly and helpful, and the B and H website is second-to-none in providing product descriptions, specs and photos.
"

This review was modified by JeremysIron on September 26 2016 01:17:09 PM

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Verified Customer
Rating 10/10
5/5
2016-09-26

Ecxellent service

"Great products, great delivery options."


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Verified Customer
Rating 10/10
5/5
2016-09-26

B&H Always Delivers!

"My entire project was being held up for lack of an adapter cable. B&H took care of this in a reasonable amount of time for a reasonable amount of money and saved the day (again). Love you, B&H!"


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Verified Customer
Rating 8/10
4/5
2016-09-26

Well delivered, no scratch, awesome monitor

"Just received my refurbished monitor two weeks back, it was as new, it is working very fine, no scratch, it was very well packed, and the delivering time was incredible !

Very nice job!
"


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B&H Photo-Video participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.