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Stores > B&H Photo-Video

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  • B&H Photo-V B&H Photo-Video Elite Status
    • Address: 420 Ninth Ave (at 34th St).
    • Contact: cs@bhphoto.com
    • Phone: 800-294-9336 / 212-502-62
    • Customer Support: 212-502-6237
    • Business Hours: Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    • Fax: 212-239-7770

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 8.25/10 8.25/10
    Customer service: Rating 9.35/10 9.35/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

81,757 Customer Reviews

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Verified Customer
Rating 8/10
4/5
2016-09-25

UPS lost it

"UPS lost an expedited 2 day delivery. B&H was notified after the delivery was 2 days late. They overnighted a replacement. Overall a good experience."


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Verified Customer
Rating 10/10
5/5
2016-09-25

Great service!

"Super service. Good price.

"


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Verified Customer
Rating 10/10
5/5
2016-09-25

High integrity vendor

"B&H accurately represent, then sell and ship what you are actually expecting to get. In this case, it was a projection lamp assembly that works as promised. Admittedly, I tried sourcing it from other two other vendors at a price too good to be true before I came back to B&H for the real deal that performed as expected.

I've had similar good experiences with computer and photo gear from B&H. They earn their high ratings.
"


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Verified Customer
Rating 10/10
5/5
2016-09-25

"Had film I wanted and delivered fast"


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Verified Customer
Rating 2/10
1/5
2016-09-25

No Product?

"You offered this product for my "MAC", I went through the payment process, only to receive a notification some-time later that it was no longer available! Please, don't advetise
a product that is 'no longer available' Thanks
"

Rep reply posted Sep-26-2016

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. The 2015 product you ordered is not kept in stock here but must be downloaded from the manufacturer's website. It is unfortunate they did not alert us it had been discontinued earlier. The newer 2016 version can be purchased here: https://www.bhphotovideo.com/c/product/1274470-REG/
-- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2016-09-25

quick an professional

"quick an professional !"


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Verified Customer
Rating 10/10
5/5
2016-09-24

Great Website for All Things Electronic, Photographic, Etc.

"I have shopped at a B&H Photo on and off for a number of years. They have yet to let me down."


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Verified Customer
Rating 10/10
5/5
2016-09-24

B&H never lets me down

"I'm always satisfied with my orders from B&H."


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Verified Customer
Rating 10/10
5/5
2016-09-23

Printer

"Thanks, I was very glad to meet with B&H again. I like you and your service very much."


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Verified Customer
Rating 10/10
5/5
2016-09-23

"As usual competitive pricing and ample inventory."


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Verified Customer
Rating 10/10
5/5
2016-09-23

Long term satisfaction

"I've been using B&H for occasional purchases for a long long time. My latest purchase was no different then the rest. I have mostly been satisfied with the products. On one occasion I bought a piece that did not mesh well with my Apple centric computer set up. No problem returned for a refund with no hassle.
"


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Verified Customer
Rating 8/10
4/5
2016-09-23

Satisified

"Satisfied with delivery and product"


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Verified Customer
Rating 10/10
5/5
2016-09-23

Unbeatable!!

"Always the best price and service! "


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Verified Customer
Rating 4/10
2/5
2016-09-23

Preorder cancelled due to delay

"Preordered on the first day but it will not ship till one month later. "

Rep reply posted Sep-26-2016

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. When you placed your order we advised, "New Item - Coming Soon
Ship Time: Not available. This is a new item. We are accepting orders and they will be filled in the order they are received." We regret the unavoidable delay. -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2016-09-23

Excellent Bag

"Purchased the Think Tank Streetwalker Hardrive for my camera gear. Excellent bag! Holds my gear and even my D800 with the 200x500 attached in the bag. I can also carry my Lee Filters, (8) mount kit 100mm, 24-70, 14-24, 24mm, strap ETC and I still have room. Great bag and excellent service from B&H as usual."


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B&H Photo-Video participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,632 merchant members.