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Stores > B&H Photo-Video

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • B&H Photo-V B&H Photo-Video Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 420 Ninth Ave (at 34th St).
    • Contact: ord-status<at&a
    • Phone: 800-294-9336 / 212-502-62
    • Customer Support: 212-502-6237
    • Business Hours: Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    • Fax: 212-239-7770

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.63/10 8.63/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 6.71/10 6.71/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 4.79/10 4.79/10

77,779 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

superman service

"Web site easier than jumping over a building in a single bound. Not quite faster than a speeding bullet, BUT very fast."


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Verified Customer
Rating 10/10
5/5
2016-05-20

Easy purchase

"Bought a larger lens and needed a larger backpack. Found this LowePro at B&H at a good price. I know I can always count on B&H for excellent service.

The wish list allowed me to shop and place options in a list then quickly retrieve them. That's a nice feature.
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-20

B&H make mistakes, customer have to pay for these mistakes

"Be aware:
B&H make mistakes, customer have to pay for these mistakes.
"

Rep reply posted May-23-2016

A rep from B&H Photo-Video, henryp, has responded

“Web No: 1036440812
Thank you for your order and this feedback. We regret your dissatisfaction. This order was placed 27 Nov 2015. The first after-sale contact we have from you regarding this order is dated 20 May 2016. The order as processed and shipped includes only items you were charged for. if, as you claim, an item was omitted from this transaction it is not an item you paid for. If you wish to purchase that item or any other, now, we invite you to do so. -- Henry Posner / B&H Photo-Video


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Verified Customer
Rating 10/10
5/5
2016-05-20

LOve B and H

"You guys are the best! Thanks for the great service"


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Verified Customer
Rating 8/10
4/5
2016-05-20

great service

"The checkout process was very smooth"


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Verified Customer
Rating 8/10
4/5
2016-05-20

B&H always has it!

"Always find what im looking for here
"


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Verified Customer
Rating 10/10
5/5
2016-05-20

it's so easy

"it's so easy. everyone should use this site."


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Verified Customer
Rating 10/10
5/5
2016-05-20

B&H ROCKS!

"Always a good experience both online and with live help. Simply the best in the business, bar none!"


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Verified Customer
Rating 10/10
5/5
2016-05-20

It was simple an easy

"thanks guys I appreciate you! "


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Verified Customer
Rating 10/10
5/5
2016-05-20

smart shopping

"B&H Is my Favorite place to shop for my photography gear .


"


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Verified Customer
Rating 10/10
5/5
2016-05-20

DealZOne purchase

"Saw great deal on Vello trigger/receiver pair for Canon cameras. Did some research which confirmed the product's suitablity for my purposes. Love the deal zone - not the first or last time i'll use it."


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Verified Customer
Rating 10/10
5/5
2016-05-20

Speedy

"I always receive my products in a very timely manner, great packaging no damages."


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Verified Customer
Rating 2/10
1/5
2016-05-20

would not accept my Pay Pal Credit

"After contacting Paypal all ok. could not contact B&H to see why transaction would not go thru, CLOSED!
BTW I had a "0" balance at PayPal...........NO WAY should I have been declined.........THIS ****!
"

Rep reply posted May-23-2016

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. Paypal never tells us a reason when they decline an order. That is to protect your privacy. The only way to learn why Paypal did what they did would be to ask them. The order you placed May 20th has been processed and shipped. UPS says the ETA is later this week. -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2016-05-20

"Good pricing, good service"


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Verified Customer
Rating 10/10
5/5
2016-05-20

B & H is the best!

"B&H's product lineup and knowledge of photography is unsurpassed anywhere."


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B&H Photo-Video participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,594 merchant members.