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Stores > B&H Photo-Video
  • B&H Photo-Video B&H Photo-Video Elite Status
    • ADDRESS
      420 9th Ave
      New York, NY US
      10001
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
      GENERAL PHONE
      800-294-9336 / 212-502-62
      FAX
      212-239-7770
    • SUPPORT EMAIL
      cs@bhphoto.com
      SUPPORT PHONE
      212-502-6237

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.97/10 7.97/10
    Chance of future purchase: Rating 5.92/10 5.92/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 4.11/10 4.11/10
    Return/Replacement policy: Rating 4.00/10 4.00/10
Voice your opinion! Review B&H Photo-Video by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-27

"As usual it is easy to find what I am looking for and make a purchase!"


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Verified Customer
Rating 8/10
4/5
2017-06-27

"I have been doing business with you for years.I am very satisfied with you service."


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Verified Customer
Rating 10/10
5/5
2017-06-27

Super Star Vender

"Fast & Easy, very Straight-Forward!"


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Verified Customer
Rating 10/10
5/5
2017-06-26

Easy-peazy

"A straight forward process....
Thanks!
"


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Verified Customer
Rating 8/10
4/5
2017-06-26

Surprising

"The experience was easy, mainly because I knew exactly what I was looking for. Surprisingly easy checkout. I really liked it. "


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Verified Customer
Rating 10/10
5/5
2017-06-26

Needed a tripod quick

"Bought a nice carbon fiber tripod very painlessly at a good price"


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Verified Customer
Rating 10/10
5/5
2017-06-26

A smooth, painless process with a free fast shipping option

"Effective and easy searching and free fast shipping option. Also, tax free!"


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Verified Customer
Rating 10/10
5/5
2017-06-26

Good Stuff

"Simple to use website, straight-forward order process, and no taxes - that's some good stuff."


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Verified Customer
Rating 10/10
5/5
2017-06-26

easy as 1-2-checked_out

"One of my favorite parts of B&H is the ease of checking out for a repeat customer, whether on my iPhone app, or website."


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Verified Customer
Rating 10/10
5/5
2017-06-26

"Ordering was easy. Forecast shipping was shorter than Amazon.ca and price was slighty less, even with customs charges."


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Verified Customer
Rating 10/10
5/5
2017-06-26

Very helpful information

"I was looking for a decent scanner for 35mm slides and possibly negatives. B&H provided a very comprehensive review of scanners at varying price ranges and I just placed my order. Very excited!"


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Verified Customer
Rating 10/10
5/5
2017-06-26

"I love B & H. I only wish they would cushion some of the products better. Sometimes, when I order one or more spindles of 100 DVD's, they arrive with the plastic spindle case cracked and a few of the discs scratched because the items knock about inside the box during transport. Just sticking a piece of bubble cushion on ONE side of the item does not cushion other sides as they bang directly into the box walls.

"


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Verified Customer
Rating 4/10
2/5
2017-06-26

Price match

"Today I found out that "we can match the price of a competitor" means nothing. I purchased a monitor for $799 at the same time I can buy it at Amazon for $749. When I asked about price match my request was declined. I thought OK, no problem, if you can't give me price match for monitor, perhaps I could get a better price for another item. They had a discount for the item couple of days ago. And I thought it could be an option. But they refused again. Really disappointed. I spend a lot of money at B&H."

Rep reply posted Jun-27-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. Our price match policy is that each inquiry for each item is considered individually. We take into account, our price, the other retailer's price, the other retailer, availability, etc. We say, "yes," as often as possible and regret when we cannot do so. -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2017-06-26

Gopro gone solo,3Dr solo so low it caught a gopro yo gotta go fly my solo by that gopro and see where they gopro

"Fast,simple and just like that easy easy...
I'll be back for the remote...
Thanks B&H...
"


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Verified Customer
Rating 10/10
5/5
2017-06-26

"good shipping time for a free delivery
"


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