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Store Rating and Reviews B&H Photo-Video-Pro Audio

Homepage: http://www.bhphotovideo.com Shop Now at B&H Photo-Video-Pro Audio
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.72 / 10
Six-Month Reviews: 1307
Lifetime Reviews: 8898

   


Lifetime Rating: 9.56 / 10
All Stores Avg.: 8.13
7.09 Pricing of Products and Services
9.35 Likelihood of Future Purchases
9.36 Shipping and Packaging
9.12 Customer Service
8.74 Return or Replacement
Show Reviews Read all 8,898 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
420 Ninth Ave (at 34th St).
customer support email:
ord-status@bhphotovideo.com.
phone:
800-294-9336/212-502-6237
customer support:
212-502-6237
business hours (est):
Sunday: 10:00am-5:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm

FAX: 212-239-7770


Trust and Ethics Policy
 B&H Photo-Video-Pro Audio Customer Reviews
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Featured Customer Review
Very Satisfied
Reviewer: paulapatti4
Click Here to See the Profile for paulapatti4

11/14/09 10:33 AM
This store is absolutely THE BEST especially customer service. If you're afraid of returns don't be. I purchased a Canon EOS 50D camera with a few accessories-flash cards-UDMA card reader-300mm lens-tripod-18-200mm lens plus a few more things for the camera. I had to return the UDMA card reader because it wouldn't work so I emailed them as per instructions on their site and the same... Read More


Very Satisfied
Reviewer: donein
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11/18/09 12:51 PM
As always so far, B&H provided excellent customer service, changing the order just before shipment to fit our reconsidered needs, and then again adding to the order in the most efficient way to minimally encumber payment method. This goes beyond just knowing what the customer needs and the seller can truly provide - right now, and makes this kind of transaction as nearly painless as it can be. Also, the website is one of the easiest to use, though I do wish that the individual units, say for instance the gamut of PowerMac standard configurations, were more logically arranged by either total cost, processor speed, etc. rather than almost randomly as it seems to be. Too easy to get sucked into the wrong machine especially as the listing seems to start nearer to the higher end units. But, still, one of the very best places to shop by phone or on-line for sure.

Very Satisfied
Reviewer: adrianeli
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11/18/09 11:22 AM
great service, good value for money, the order was delivered very fast

Very Satisfied
Reviewer: lovingelectronic
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11/17/09 10:21 PM
Great company and great customer service.

Very Satisfied
Reviewer: g5200b
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11/17/09 9:51 PM
B&H delivered product as advertised, charged me the price advertised and had my purchase delivered as advertised. I have nothing but praise for them.  
Highly recommend based on my experience.

Very Satisfied
Reviewer: charlie1985
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11/17/09 9:34 PM
Great service, it was very fast evreything neatly packed with good inventoryand prices were also good.

Very Satisfied
Reviewer: riddlesj
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11/17/09 9:32 PM
I have ordered from B&H Photo two times within the last several weeks and I couldn't be more pleased with the products I ordered, their speed of delivery, the extremely reasonable shipping & handling charge, and the price of the products. I certainly won't hesitate to order again from this fine business. Bravo for B&H Photo!

Very Satisfied
Reviewer: lozoyad
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11/17/09 8:49 PM
I have always enjoyed B&H, never a hassle always honest and great customer support. Have been a loyal customer for 10 years or more. My #1 store for photo equipment.

Very Satisfied
Reviewer: leonardojack
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11/17/09 6:03 PM
The B&H website was easy to navigate and the items and descriptions were clear concise. I like the fact that they provide actual customer product reviews. I enjoyed doing business with them and would highly recommend them to a friend.

Reviewer: joserlebron
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11/17/09 4:27 PM
Very good selection of quality products, best price, fast delivery and excellent customer service and support.

Very Satisfied
Reviewer: stevecombs
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11/17/09 2:24 PM
As always, order was shipped on time, delivered on time and exactly what I wanted/ordered/etc. B&H always one of the best!

Very Satisfied
Reviewer: Catherine Duch
Click Here to See the Profile for Catherine Duch

11/17/09 12:38 PM
We have been ordering from B&H Photo-Video for many years (even before internet ordering) and have always been pleased with the customer service they provide and the efficient and speedy sending of our orders. When we had questions about a product, we would call them and they would always be very helpful. I wouldn't hesitate to recommend B&H to others.

Very Satisfied
Reviewer: Fishwhistle
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11/17/09 11:56 AM
Fast, accurate delivery. Easy website. Good price.

Very Satisfied
Reviewer: carveson
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11/17/09 9:29 AM
This was my third order of the same product from B&H, in two months. That should speak to the quality of the product, and the reliability of the company. I like what I got, and I wanted more.

Somewhat Satisfied
Reviewer: Priince
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11/17/09 8:02 AM
The package was delivered in good shape. I bought WD external HDD 1TB My Book Home. When I connected the drive and tried to install WD application that was on the external, my ad-aware detected some trojan and blocked it. I however, formatted the entire drive once without any issues. I hope there won't be any problems when I store data in it.

Very Satisfied
Reviewer: Cindy Schmidt
Click Here to See the Profile for Cindy Schmidt

11/16/09 7:08 PM
This product was very easy to use and install on the Nikon D90. The service was great and I received it in 2 days. I haven't mastered Nikon Mypicturetown yet that makes the pictures appear on Google map.

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Digital Camera & Photo Prices
 Before you checkout, quickly check prices at other stores.
Shop Camera & Photo:

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All Digital Cameras | Laptops | iPods | GPS

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