I have been purchasing Audio Visual Equipment from B & H for the past 20+ years, and I have never been dissatisfied with either the item or its price. Always well packed and promptly shipped, it's a no-brainer dealing with this firm. Why would you go anywhere else?

Well laid out web site, easy to find what I was looking for.

Thank you, nice, fast and safe process,this is my first time.  
Yousry Matta

B&H Photo is always my first stop when I'm searching for a good price. Not only that but they stock harder to find brands like Cowon players. In this case I'm buying PX-100 headphones and as always they beat out the competition's prices.  
 
Shipping is always quick and service is excellent so frankly I've never had to contact their customer service about anything.  
 
Keep it up guys!

I've ordered cameras and camera equipment from this company for years and recently CD blanks. They've always lived up to our expectations and more.

B&H Photo is a great store with great customer service. I've bought many items from them over the last two years and have received excellent service every time.

Great store, they got everything you need and it is usually cheaper then anyone else. I have been a loyal customer since 2001.

I have been shopping at B&H for a few years now and I am very pleased with the products, prices, and shipping. Every order is correct and almost always arrive ahead of time. Their prices are great and I really don't think you can find a better place to go for what they carry.

Straightforward, easy to use interface. Opt-ins used, nicely, rather than opt-outs.  
 
One of the better eCommerce stores I've used.

I have used B&H Photo for most of my Camera and Electronic on-line needs. I have received what I have ordered, and it was delivered on time. I have had no need to contact the business, or service, departments at B&H.

BH Photo is not only a great online dealer but their store in New York City is awesome. I whole-heartedly recommend this merchant

very well arranged web site and check out with ease and FOLLOW up , as to when shipped etc

Excellent company! Online help is great and site is easy to use. I've ordered from B&H several times and all orders were correct and promptly shipped.

Excellent purchasing experience!  
 
I have been purchasing camera and audio equipment from B&H for years and they have always provided excellent customer service. Never had a problem and buying from them has always been a pleasure.  
 
Outstanding company clearly well run with an excellent website.  
 
Michael Harvey

B and H are one of the greats in the photo/video area. They have virtually everything. You might find a cheaper price somewhere, but this place does not ever try to scam the customer by charging him or her for accessories that are supposed to come with the product (like Abe's, etc.). You really can't go wrong shopping here.  
 
Their website is the most informative in the business. I use it first for a lot of my research. They give a lot of information to help you make informed decisions. It's well organized and the search functions are excellent. I especially like the filters for products to narrow down searches. Compare the website to Adorama (which is an excellent professional supply shop, very much an equivalent company in terms of reputation) and B&H is the clearly more informative and well organized site.  
 
Also, they are very good about returns. Only once was I ever slightly unhappy with a product (a refurbished camera that was a 9 was marked as a used 10) and we resolved everything nicely.  
 
As one of the clerks explained to me, they are just nicer than a lot of other shops. He encouraged me to shop at other stores to find the best price, but also warned that if it's significantly cheaper than their price, it's probably a scam. I've found his advice to be right on target.  
 
My one caveat is a minor one. If you are a working pro in a hurry for stuff, keep a copy of a Jewish calendar. Even the shopping script observes Jewish holidays. It's generally hard to buy a camera on a Jewish holiday anyway, so no surprise there. I think the strong ethical drive behind strict observance of Jewish holidays is reflected in their ethical dealings with customers. On the other hand, if you are in a hurry for a camera and it happens to be Passover, well, you'll have to wait, or go somewhere else.