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Store Rating and Reviews B&H Photo-Video-Pro Audio

Homepage: http://www.bhphotovideo.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.73 / 10
Six-Month Reviews: 1437
Lifetime Reviews: 7888

   


Lifetime Rating: 9.54 / 10
All Stores Avg.: 8.07
7.22 Pricing of Products and Services
9.39 Likelihood of Future Purchases
9.34 Shipping and Packaging
8.99 Customer Service
8.78 Return or Replacement
Show Reviews Read all 7,888 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
420 Ninth Ave (at 34th St).
customer support email:
ord-status@bhphotovideo.com.
phone:
800-294-9336/212-502-6237
customer support:
212-502-6237
business hours (est):
Sunday: 10:00am-5:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm

FAX: 212-239-7770


 B&H Photo-Video-Pro Audio Customer Reviews
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Reviews 1 - 15 of 7983
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Featured Customer Review
Very Satisfied
Reviewer: pjjacobs
Click Here to See the Profile for pjjacobs

6/28/09 8:17 PM
Order was fulfilled in a timely manner, everything was done satisfactorily. B&H has always met my expectations of what an on-line retailer should be, good product descriptions, simple ordering and cart filling, and prompt shipment.  Read More


Very Satisfied
Reviewer: alanglazier
Click Here to See the Profile for alanglazier

7/1/09 12:17 PM
Order arrived quickly and efficiently. I always get good service from B&H. I am happy to recommend them.

Very Satisfied
Reviewer: stefan2
Click Here to See the Profile for stefan2

7/1/09 11:25 AM
The Sigma 50mm f/1.4 lens I ordered had front focus problems on my Canon 40D. I returned the lens and B&H even paid return shipping. Very good and friendly service.

Very Satisfied
Reviewer: bfweb
Click Here to See the Profile for bfweb

7/1/09 9:57 AM
I have been shopping online with B&H for years now, and have been so pleased with every interaction, from selection to order fulfillment to customer service, that they have become the only online photo store I use.

Very Satisfied
Reviewer: jkilpi
Click Here to See the Profile for jkilpi

7/1/09 9:31 AM
As a returning B&H customer, I once again experienced terrific customer service. The price for my item was outstanding, especially with free shipping included. The website was easy to navigate, and the subsequent e-mail updates kept me informed of my order status. I then received my item in 5 days. Outstanding! B&H is my first stop for electronics.

Very Satisfied
Reviewer: nsaretzky
Click Here to See the Profile for nsaretzky

7/1/09 8:50 AM
Excellent price and free shipping. Item was well packed and arrived quickly. Great selection as always, B&H is one of the places I go to first for video/photo gear.

Very Satisfied
Reviewer: kenneth0926
Click Here to See the Profile for kenneth0926

7/1/09 8:09 AM
I received my order fast and prompt as you would always expect from a top-notch online retailer like B&H.

Somewhat Satisfied
Reviewer: bridgerboy
Click Here to See the Profile for bridgerboy

6/30/09 9:00 PM
Researched prices on the internet for a mini-dv album. B&H Photo had the lowest price. The ordering process was super smooth. I received the mini-dv album in about a week and was as described.

Very Satisfied
Reviewer: ladylake3
Click Here to See the Profile for ladylake3

6/30/09 4:07 PM
I would highly recommend B&H Photo-Video-Pro Audio. I was truely amazed at the price of my purchase, the ease of ordering online with them AND the quick delivery. I would definately order again from them!

Very Satisfied
Reviewer: gentyle
Click Here to See the Profile for gentyle

6/30/09 3:39 PM
I had shopped around online looking for the best prices since I had to buy multiple items. B&H consistently had the lowest prices for most everything. Also the shipping costs were super low. I had called the corporate dept about a multiple item discount. They were very pleasant and helpful over the phone. They quickly e-mailed me a new invoice with the reduced costs for everything. I called back and put the order in within a couple of minutes. The items were shipped very fast from B&H. UPS unfortunately did not show up on the day they were supposed to be shipped, through no fault of B&H. The truck had my items but never came by to deliver them, I had to pick them up from a UPS center. Overall my experience with B&H was great. I would prefer not to have to deal with UPS anymore. May have to choose an alternate shipping method in the future.

Very Satisfied
Reviewer: mmphotodc
Click Here to See the Profile for mmphotodc

6/30/09 12:42 PM
Great site, easy to use, easy to track your order, easy to maintain wish lists and your online shopping cart. Always had good experiences with this site.

Very Satisfied
Reviewer: moorevideo
Click Here to See the Profile for moorevideo

6/30/09 12:13 PM
They are the best! Thats why I buy from B&H Photo!

Very Satisfied
Reviewer: ronquimby
Click Here to See the Profile for ronquimby

6/30/09 8:55 AM
Once again, B&H Photo comes through in their usual outstanding and professional manner. I use B&H for all of my business and personal shopping whenever possible. I think the most important reason that I choose B&H is that I always know when I shop with them, I am being told the truth and I can count on them to be as good as or better than a local merchant.

Very Satisfied
Reviewer: RichMcConaghy
Click Here to See the Profile for RichMcConaghy

6/29/09 11:07 PM
The Nikkor lens I ordered arrived in just 7 days and works great. Reasonable price, good follow through. Thanks!

Very Satisfied
Reviewer: Toelken
Click Here to See the Profile for Toelken

6/29/09 6:56 PM
I have dealt with B&H several times over the last 6 years. They have always been prompt and easy to work with. Their prices are very competitive and they are completely legitimate unlike so many other on-line operations. A very professional outfit.

Very Satisfied
Reviewer: charles0001
Click Here to See the Profile for charles0001

6/29/09 6:05 PM
I had been looking for a DSLR for some time now and was unable to find one for a reasonable price... that all changed after i saw that B&H site they had my dream camera (The Nikon D90 with 18-105 VR lens) for $200 US dollars less than my local electronics retailer, after reading great reviews about the camera and about B&H i took the plunge and ordered it through B&H's online store... the experience was smooth and pain free... after exactly a week my order had arrived (UPS 5-7 Day Ground) and i am very happy the way things turned out... Great Job B&H you just earned a life long customer...  
 
-Charles

This review was modified by its author, charles0001, on 6/29/09 6:08 PM.

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