very quick expedition of goods - 4 pcs 1GB DDR400 Memory http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=140269981410  
 
Unfortunately on 4 PC's that were already running DDR400, the DDR's refused to allow the PC's to function unless downgraded to DDR200. Also I am pretty damn sure that the goods received were used and not NEW due to markings found on the edge connectors of ALL BOARDS.  
 
e-mail correspondence  
 
[quote]Hi,  
 
Thank you for providing us with your motherboard specifications.  
 
After researching your specifications and we found that the memory with same specifications should have worked with your system. We only sell quality products and this generic memory meets general standards for a majority of the motherboards in the market. The benefit of generic memory is that it is more economical than brand-name memory. Alternatively, brand-name memory is typically more reliable and compatible with more systems, but it is more expensive. Unfortunately Your Motherboard does not support this generic memory.  
 
We want you to be satisfied so we can offer you the following options:  
 
Option 1: Replacement  
 
We can offer you a replacement for the same memory. We will once again pre-test the replacement memory before we send it to you. The current stick(s) may be defective, or sometimes with generic memory a different stick with the same specifications may work where one did not.  
 
Option 2: Refund  
 
We can offer you a Pay pal refund. Normally we deduct a 15% restocking fee for refunds; however in your case we will waive the restocking fee and refund you the full Buy It Now price. The refund value will be $64.72  
 
Option 3: Brand-Name Memory  
 
We can upgrade your item to brand-name memory. You paid $64.72 for generic memory. Each brand-name memory stick costs $30.95 therefore for 4 x 1GB PC3200 Super talent you need to pay an additional $62.08 which includes shipping.  
 
Please let us know which option you'd like so we can further assist you.  
[/quote]  
 
[quote]Hi,  
 
We understand you are unhappy with the options we sent you in our previous email. We try our level best to keep our customers happy. Also all of our modules are new and come straight from our vendors. If there is any damage to the memory we will take a look at it and present it to our vendor. We do want you to be a satisfied customer so we are willing to go beyond our terms and conditions. We are willing to offer you a full refund if you FIRST give us a positive feedback.  
 
If you agree, we will open RMA # (Return Merchandise Authorization) with instructions on how you can send the items back to us. Once we receive the items and we verify your positive feedback, we will give you a refund of the full price of $89.68 USD and also put you a positive feedback.  
 
Please let us know so that we can process your RMA as soon as possible.  
 
Regards,  
Bzboyz Team  
[/quote]

This review was modified by its author, Done_Fishin, on 3/12/09 4:18 PM.

Had some BZBOY ram go bad. Their gaurantee is worthless as the replacement ram is not gauranteed to work as noted in their email below.  
 
Dear Customer,  
We are sorry to hear that your memory is not working for you. The memory comes with a lifetime warranty; therefore, if it is defective, we will be happy to replace it with a new memory stick.  
We can still exchange your item with a replacement and test the replacement before we send it back to you; however we cannot guarantee that it will work on your motherboard.  
Please let us know how you would like to proceed so that we can open RMA # (Return Merchandise Authorization) for you.  
Regards,  
Bzboyz Team  
 
Optional:  
<<<<<<As stated in our return policy, there are no refunds after 30 days. >>>>>>  
 

I did not keep my invoice number,but bought from BZBOYZ several items.Every time was pleasure to deal with them.Keep your positive attitude guys!  

I ordered two 1 gig sticks of PC3200 400 mh low density memory for a new computer I was building and two sticks to upgrade my present computer which I also built. Same mother board, SOYO high end with 4 slots for 4 gig of memory. Same processor, Intel 2.4 hz. Same hard drives 200 gig SATA. Same CDRoms, HP Lightscribe and Cd-RW. Memory sent installed did not work. Returned, new memory sent again did not work, returned for refind. Bought same memory fron another sorce, workes perfectfully. I am not new to computers, a new Commodor 64 was first. Their explanation, they use "Generic memory" that dose not always work.I was charged 29% of my original purchase cost for "shipping and handeling". Keep in mind I paid to send this stuff back twice and it was defective. Please think twice prior to buying from this store. Good memory cost me $5.00 more than I paid for the junk they sell. In todays market over 29% to return a defctive part is robbery.

I ordered a Biostar TFORCE 945P Socket 775 motherboard and received on 09-02-08.I put the board in a brand new case,and set up it up as instructed in the manual.I put in a brand new PentiumD CPU and thermaltake heatsink.I powered on and nothing.The heatsink fan comes on so as all the optical drives and power lights.Still no video nor the monitor light changed to green.I am using a 8400GS PCIe vidoe card.Tried a regular PCI card,still nothing.Took the CPU out and put it in my MSI 945P motherboard along with the video card and memory.Worked perfect.Removed everything and pu them back in the Biostar board and nothing.Conclusion:bad board.Call BZBoyz and I spoke to someone who spoke broken English and was told that I had to speak to tech support.They told me what to do and I said I already did all that.I have build over 100 computer systems already so I know that I am not green to this.They then told me that I will have to send it for testing and will be billed about $35+ shipping both ways.I told them that I wanted a refund and was then informed that I had to pay a restocking fee+the current value of the dead board which I had pay for $56.What a RIPOFF from these scam artists posing as online retailers. These are a bunch of NO GOOD CROOKS.I do not understand why the State Attorney's office can't shut them down and haul them off to jail for embezzlement.I called my bank and was refunded only $34.STAY AWAY FROM THESE PEOPLE.In my opinion this is a dishonest way of conducting business and will never ever buy from them again.I fervently hope that this business goes under.BUY FROM NEWEGG.NEWEGG ROCKS

I had nothing but a great experience with these guys. I bot a motherboard and cpu combo. No fuss no muss. I got the order in 2 days. Im in Cali like them, but still that is fast. I would buy from them again

Thanks for the wonderful customer service and products.

I talked to two different sales people at Bzboyz and they both assured me that the CPU I was purchasing was covered by a one year warranty from them. They sent the order to the wrong address so it was a good week late getting to me and when I didn't see the warranty verbiage on the invoice as they had promised, this is the response I got when I made an inquiry about the issue:  
 
[quote]Hi  
We apologize for the inconveniency caused to you. Bzboyz does give 1year warranty with motherboard / cpu combo. May be our representative understood that you are going for motherboard along with cpu, so that is the one possibility where we inform customer that Bzboyz gives 1 year warranty on cpu along with motherboard, where we even give this in writing in invoice copy. However for CPU and CPU alone we give only 30days warranty for OEM processors.  
So there is no chance of assuring of 1yr warranty to customer. However if this has happened to you, we apologize and take care of such issues.  
Regards  
Jenny  
[/quote]  
Jenny is one of the ones that had told me there was a 1 year warranty on the OEM chip and the misunderstanding about a combo was not at all accurate short of calling them all liars; there was never any discussion of a combo.  
Buy from these people at your own risk because communication is a huge factor as you can plainly see.

The memory stick didn't work in my machine and when I advised BZBoyz they investigated which kind I required and discovered it to be the wrong kind (high density when I required low density. They kindly arranged a refund for me which was done pretty quickly.

Do not buy from this company. Out of 7 items I ordered, 5 had to be substituted. Was charged extra in downgrading most of those parts as well. Paid for expedited shipping, took nearly 2 weeks for them to ship. Also received the wrong graphics card, I ordered one with a vga and dvi port on it, The one I got has vga only. The company is refusing to work with me, saying they forwarded my issue to their "concern department" they have yet to contact me in over two weeks. Company will be reported to the better business bureau, the state attorney general, and I am filing for a chargeback with my bank. BUYER BEWARE

First off, don't send them emails, 'cause they don't read nor reply to any of them. Call if you have issues or questions. Remember they're on the west coast 'cause the help that will actually answer your questions doesn't get there until their posted hours (9:30am-5:30pm PST).  
 
So, due to their not reading my emails, my order was put on hold for several days since I could not be contacted by phone about the resolution I emailed them with. Once I actually talked with them, they were fine. Order was processed in a reasonable amount of time and the packaging was ok. I paid for installation and testing so I was a bit miffed when the CPU fan "upgrade" I ordered wasn't assembled, just the OEM fan on the CPU. So, between that and a couple of other minor issues, I wanted to return the whole thing. I called RMA and they insisted I talk with their Tech Support first. So, I had to wait until the "open" hours before I could do that. He tried working with me, but his solutions wasn't what I wanted. So after 1 day of me receiving the product, I sent it back. They charged me the 15% restocking fee, which I can understand, but don't like since the product wasn't even used but 6 hours. Returning, once again I paid for shipping and then it took them a week to process when they got it.  
 
Prices were ok. Customer Service I'll rank low 'cause of availability. Tech Support is average. RMA was average as well.

This review was modified by its author, GhostTX, on 10/23/07 2:15 PM.

Refused to ship my order without paying extra money. Proved my card was valid by its authorization, validated the phone number on file with the card, and verified order by voice. I even offered to let them ship to the billing address of the card, but they still refused to send my order. They kept insisting I had to pay $10 additional for USPS even though I provided a shipping address where UPS delivered (which is what I paid for). Bait-and-switch / scam business, obviously.

Excellent Customer Care, Fast Shipment, Low Prices, Good Products.  

After sales service and interest in my problem were excellent. It took some time to sort out but given we were many time zones apart and of necessity delays occurred I never doubted I was getting the best after sales service.  

My purchase did not work for me but I was able to get a refund of the purchase price in a reasonable amount of time.