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"After several years as the BMG Music Club member, I still give these guys a lot of business - the selection is very good and the prices are unbeatable!"
"No problems. I ordered two CDs that I had been wanting and the price was only $6.95 each plus tax with free shipping. They arrived a week after the order in new condition. BMG even responded to my email query about whether they had shipped or not (no shipping confirmation was sent; no biggie). I'd order again based on my experience, but I don't think I'd get into any "selection of the month" deal with them...or anyone else for that matter."
This review was modified by trangler on November 12 2003 12:21:04 PM
"I signed up for BMG's 12 for the price of one offer; not much to say.
My application was accepted within 5 days, and before 10 had passed my order was shipping. Though it was only a partial shipment, as some of the discs were on backorder, I can hardly complain considering the price.
So far, so good- very satisfied. If I post no further updates, you can assume all continued to go well :)"
"they have cheap cds a long time after they've been released. i like buying cds cheap. however, their customer service is horrible. there is a lot of between the lines to read and it takes forever for the purchases to ship. if you're willing to wait a long time for items to be on sale, deal with horrible customer service, wait even longer for cds to ship, then you might enjoy the deals that they have every so often. i've never had a problem with unwanted cds. "
"I ordered from them and got a really sweet deal! They're great to use if you make sure you pay attention to what happens. It ends up being about $4.50 per CD!
The problem arises if they don't have a CD in stock or such as that they just cancel it and make you order another one. Plus their customer service is horrible if you ever need it.
If you want a great deal and don't mind the hassle, then use this company."
"They send you stuff you dont order - and charge your credit card with out asking.
Sure it seems like a good deal - 12 cd's for the price of one, but then they send you stuff and charge you for it.
I sent back the reply card stating that I dont want any, but they sent me this Nelly cd (and I dont even like that kind of music) and charged my credit card with out asking me (they had it on file) I sent the cd back asking for a refund, but I havent gotten it yet. I might end up loosing $22.70 for one cd that I didnt order!!!!"
"At first I was very happy with the deals that BMG offers, even though shipping is slow. I also returned an unwanted feature selection without any hassels (I wouldn't trust these guys enough to let them keep my credit card on file though). However, I still hadn't fulfilled my membership agreement a few months after I joined, so they sent me an email saying that if I ordered one CD using a certain promotional code, I could fulfill my membership agreement and also get buy one get three free on that order. So, I enter the code, purchase a CD, pick out three free ones, then redeem two of the four remaining CDs from the newly fulfilled membership agreement. The catch is, they automatically give you 10% off your first order, so that CD didn't fulfill my membership agreement (it's not at regular club price). Then, they ship me two CDs and charge me $20, when I was expecting to get three free selections with my order of one CD, and tell me that they can't send the other 4 until I fulfill the membership agreement, even though two should have been covered by the CD I just bought. So, I email customer service (there doesn't seem to be a phone number for them) and they send back an email basically saying that it is my fault for not ordering my free selections at the time of purchase but they'll do me a favor and let me order them anyway, just this once. To do this though, I have to respond to the customer service email or send another message through their order and billing issues page, which all seems a little shady. Who knows if I can get the CDs. Furthermore, I wanted this month's featured selection, fulfill my membership agreement, and be done with them, but I realized that there is no way to make a featured selection full price. Also a trick since that is the first thing that people are likely to purchase and they discount it by about $2. If you're like me and you join just to get the free CDs, be very sure that you aren't getting discounted anything on the first CD you buy."
"After I fulfill my obligation, they still send me the reply card and ask me to rely before the deadline, otherwise they will send me the feature selection automatically. This is really bad idea. Why should they sell something to consumer when counsumer nerver ask for? Another bad thing is they don't have representive to talk to, no phone number, only e-mail. "
"They held off on sending me the "selection of the month" for about a year and a half and then started sending them in an absolute flurry. Is that a sign of financial problems on their part? I believe so. So I ended up sending them all back as "return to sender" and still had invoices sent to my house claiming that my account was past due. I called customer service and resolved the problem after a long, heated conversation with the rep. I also cancelled my account at the time. About 3 weeks later, they sent me the "selection of the month", which was postmarked after the date that I had closed my account with them. This was unbelievable! So I sent it back to them once again! Today I recieved another invoice for that CD and a LATE CHARGE tacked on!!! Sure, the CD's are pretty cheap but not at all worth the flim-flam hassle that you have to go through. In the past, parting with BMG was like parting with a business partner. Now it's like parting with the mafia!"
This review was modified by jestronlyrests on August 22 2003 01:54:12 PM
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posted Nov-12-2003 
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![Share](javascript:share_rating({"review_body":"No problems. I ordered two CDs that I had been wanting and the price was only $6.95 each plus tax with free shipping. They arrived a week after the order in new condition. BMG even responded to my email query about whether they had shipped or not (no shipping confirmation was sent; no biggie). I\u0027d order again based on my experience, but I don\u0027t think I\u0027d get into any \u0022selection of the month\u0022 deal with them...or anyone else for that matter.","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/105646#comment105646","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"trangler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I signed up for BMG\u0027s 12 for the price of one offer; not much to say.<br><br>My application was accepted within 5 days, and before 10 had passed my order was shipping.<br>Though it was only a partial shipment, as some of the discs were on backorder, I can hardly complain considering the price.<br><br>So far, so good- very satisfied.<br>If I post no further updates, you can assume all continued to go well :)","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/191812#comment191812","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"Taurus212","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"they have cheap cds a long time after they\u0027ve been released. i like buying cds cheap. however, their customer service is horrible. there is a lot of between the lines to read and it takes forever for the purchases to ship. if you\u0027re willing to wait a long time for items to be on sale, deal with horrible customer service, wait even longer for cds to ship, then you might enjoy the deals that they have every so often. i\u0027ve never had a problem with unwanted cds. ","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/97373#comment97373","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"nosabe332","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered from them and got a really sweet deal! They\u0027re great to use if you make sure you pay attention to what happens. It ends up being about $4.50 per CD!<br><br>The problem arises if they don\u0027t have a CD in stock or such as that they just cancel it and make you order another one. Plus their customer service is horrible if you ever need it.<br><br>If you want a great deal and don\u0027t mind the hassle, then use this company.","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/161588#comment161588","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"jeffersonkim","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They send you stuff you dont order - and charge your credit card with out asking.<br><br>Sure it seems like a good deal - 12 cd\u0027s for the price of one, but then they send you stuff and charge you for it.<br><br>I sent back the reply card stating that I dont want any, but they sent me this Nelly cd (and I dont even like that kind of music) and charged my credit card with out asking me (they had it on file) I sent the cd back asking for a refund, but I havent gotten it yet. I might end up loosing $22.70 for one cd that I didnt order!!!!","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/80083#comment80083","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"traxxton","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"At first I was very happy with the deals that BMG offers, even though shipping is slow. I also returned an unwanted feature selection without any hassels (I wouldn\u0027t trust these guys enough to let them keep my credit card on file though). However, I still hadn\u0027t fulfilled my membership agreement a few months after I joined, so they sent me an email saying that if I ordered one CD using a certain promotional code, I could fulfill my membership agreement and also get buy one get three free on that order. So, I enter the code, purchase a CD, pick out three free ones, then redeem two of the four remaining CDs from the newly fulfilled membership agreement. The catch is, they automatically give you 10% off your first order, so that CD didn\u0027t fulfill my membership agreement (it\u0027s not at regular club price). Then, they ship me two CDs and charge me $20, when I was expecting to get three free selections with my order of one CD, and tell me that they can\u0027t send the other 4 until I fulfill the membership agreement, even though two should have been covered by the CD I just bought. So, I email customer service (there doesn\u0027t seem to be a phone number for them) and they send back an email basically saying that it is my fault for not ordering my free selections at the time of purchase but they\u0027ll do me a favor and let me order them anyway, just this once. To do this though, I have to respond to the customer service email or send another message through their order and billing issues page, which all seems a little shady. Who knows if I can get the CDs. Furthermore, I wanted this month\u0027s featured selection, fulfill my membership agreement, and be done with them, but I realized that there is no way to make a featured selection full price. Also a trick since that is the first thing that people are likely to purchase and they discount it by about $2. If you\u0027re like me and you join just to get the free CDs, be very sure that you aren\u0027t getting discounted anything on the first CD you buy.","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/133247#comment133247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"princess_kelli","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After I fulfill my obligation, they still send me the reply card and ask me to rely before the deadline, otherwise they will send me the feature selection automatically. This is really bad idea. Why should they sell something to consumer when counsumer nerver ask for? Another bad thing is they don\u0027t have representive to talk to, no phone number, only e-mail. ","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/141496#comment141496","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"jguan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They send you stuff you do not order and expect you to pay for it.","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/54233#comment54233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"sc0tty8","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They held off on sending me the \u0022selection of the month\u0022 for about a year and a half and then started sending them in an absolute flurry. Is that a sign of financial problems on their part? I believe so. So I ended up sending them all back as \u0022return to sender\u0022 and still had invoices sent to my house claiming that my account was past due. I called customer service and resolved the problem after a long, heated conversation with the rep. I also cancelled my account at the time. About 3 weeks later, they sent me the \u0022selection of the month\u0022, which was postmarked after the date that I had closed my account with them. This was unbelievable! So I sent it back to them once again! Today I recieved another invoice for that CD and a LATE CHARGE tacked on!!! Sure, the CD\u0027s are pretty cheap but not at all worth the flim-flam hassle that you have to go through. In the past, parting with BMG was like parting with a business partner. Now it\u0027s like parting with the mafia!","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/93963#comment93963","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"jestronlyrests","rating":"1"}, "single");){kind=link}
"After several years as the BMG Music Club member, I still give these guys a lot of business - the selection is very good and the prices are unbeatable!"