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RatingsRating
Store InformationStore Info
Full Rating Profile
BBQGuys.comCoupons
  • BBQGuys.com BBQGuys.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 9.15/10 9.15/10
    Customer service: Rating 9.88/10 9.88/10
    Return/Replacement policy: Rating 9.38/10 9.38/10

303 Customer Reviews

Rating 10/10
5/5
modified review posted

"Dominic was very helpful and answered all of my product and delivery questions."


Rating 8/10
4/5
modified review posted

"I'M writting to say how pleased that: Nita was my order taker person,as she was a blessing to visit with & get my order taken care of 4,my BBQ GRILLE!"


Rating 10/10
5/5
modified review posted

"Logan was extremely helpful and answered all of my questions with professionalism and expertise."


Rating 10/10
5/5
modified review posted

"Great customer service. Had a wonderful experience with Logan. "


Rating 10/10
5/5
modified review posted

"Customer Service was 110%. Kimberly was extremely great to work with and had all the answers to my questions!! Will be doing business with her again"


Rating 10/10
5/5
modified review posted

"Going into this outdoor kitchen was so overwhelming but thanks to Logan at BBQ Guys I felt empowered. He had so much patience with me explaining what my choices were that I feel confident that we have chosen the right route for us to go and I would recommend BBQ Guys to anyone!"


Rating 10/10
5/5
modified review posted

"My Lion 32 Inch grill purchase through BBQ Guys was fast, easy, and pleasant . The sales person was very knowledgeable and helpful. Can't wait to use the grill."


Rating 10/10
5/5
modified review posted

"Great grill reviews on the website. When I called the rep was also knowledgeable, had a good sense of humor, and even offered me some tips for offloading the grill from the crate. Haven't gotten the grill yet so still TBD on that (which bumped my star ratings down one)."


Rating 10/10
5/5
modified review posted

"Always great service and great prices"


Rating 10/10
5/5
modified review posted

"Thank you Delva in customer service for taking care of me. "


Rating 10/10
5/5
modified review posted

"Hope I receive the product"


Rating 10/10
5/5
modified review posted

"The customer service I received was excellent. I made an error in ordering and the personnel were courteous and professional and exceeded my expectations with their resolution of the problem. I will definitely use BBQ guys in the future for my BBQ needs."


Rating 10/10
5/5
modified review posted

"I called to place an order and get info on products listed on BBQGuys. I was pleasantly greeted by Dominic. He was extremely informative about the product and patient with me as I decided the items which would suit my needs best. He also suggested putting my items on a hold until they were ready to be installed and they would ship in time. Helpful to me due to storage. I was extremely happy with my ordering experience! Hoping the delivery of product goes as smoothly as ordering! Would definitely recommend!"


Rating 10/10
5/5
modified review posted

"Logan was very helpful and knowledgeable with my order. He was able to quickly and accurately answer my questions. "


Rating 10/10
5/5
modified review posted

"Very good to deal with. Friendly staff. "


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BBQGuys.com is a Merchant Member! Learn more

BBQGuys.com is a merchant member
BBQGuys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.