We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
BBQGuys.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 9.53/10 9.53/10
    Shipping & packaging: Rating 9.15/10 9.15/10
    Customer service: Rating 9.86/10 9.86/10
    Return/Replacement policy: Rating 9.63/10 9.63/10

77 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have never experienced such honest and efficient service in my 40 years."


Rating 10/10
5/5
modified review posted

"Lovely experience! Erin was VERY knowledgeable on all the products...so glad I ordered through you versus another seller. I'm surprised at how quickly the order is supposed to be arrive and happy to know there is such excellent customer service on the other end, should we have any issues. Thank you!"


Rating 10/10
5/5
modified review posted

"lt was such a pleasure to have spoken with Rochelle today! She was very sweet and attentive to me and what l wanted when she took my order! Speaking with her as she took my order made me very relaxed! As though l was speaking to a friend. Thank
You! Rochelle!!!
"


Rating 10/10
5/5
modified review posted

"Great service from your sales team, as well as great follow up and concern for customers needs."


Rating 10/10
5/5
modified review posted

"Great customer service and great products in one place. "


Rating 10/10
5/5
modified review posted

"I invested a few weeks researching for my new outdoor kitchen. My search kept bringing me back to BBQ Guys and i eventually ordered all my cabinets and a grill from them. Their pricing is fair, but their service has been great. After I created my shopping cart I exchanged some emails with Logan and after we had an extended telephone call he designed my kitchen area. With a couple of requested tweaks from me I had a design i could give my contractor. It saved unknown problems by being able to show the contractor a picture of the final design and show where all the items go. Great service!"


Rating 10/10
5/5
modified review posted

"Price matched a great deal on BBQ. Good follow up with a phone call. Very professional. Will shop here again."


Rating 10/10
5/5
modified review posted

"Very well done, he remembered my prior call after a few days. Order was placedquickly."


Rating 10/10
5/5
modified review posted

"Kimberly was a pleasure to deal with and extremely helpful. Thanks."


Rating 10/10
5/5
modified review posted

"They have great customer service. Very knowledgeable and friendly. "


Rating 10/10
5/5
modified review posted

"From the moment I clicked on their site to the time I received the order, everything was amazing! I got a live person when I called their 1-800 number and the staff was extremely knowledgeable and very nice to deal with. I highly recommend purchasing from BBQGuys!! Great product and fantastic service!!"


Rating 10/10
5/5
modified review posted

"We had a malfunction when my laptop screen went blank and I lost the order number but Logan fixed it."


Rating 10/10
5/5
modified review posted

"Paige was excellent!!! She was very knowledgeable of the products. I made the purchase because Paige answered every question. She is an asset to the company! John Davis"


Rating 10/10
5/5
modified review posted

"I just finished talking with Logan with BBQGuys.com he was extremely helpful and very nice. I am already planning my next order with this company."


Rating 10/10
5/5
modified review posted

"Rochelle was very helpful and explained everything in an easy to understand manner. very quick shipping and e-mail reporting."


BBQGuys.com is a Merchant Member! Learn more

BBQGuys.com is a merchant member
BBQGuys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,912 merchant members.