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RatingsRating
Store InformationStore Info
Full Rating Profile
  • BBQGuys.com BBQGuys.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.23/10 8.23/10
    Chance of future purchase: Rating 9.46/10 9.46/10
    Shipping & packaging: Rating 9.16/10 9.16/10
    Customer service: Rating 9.74/10 9.74/10
    Return/Replacement policy: Rating 9.07/10 9.07/10

367 Customer Reviews

Rating 10/10
5/5
2015-07-24

"Customer service representative, Logan, was extremely helpful when I couldn't find an item on their web page. He also checked and didn't find it. He asked me to wait a minute while he verified whether they carried that item. When he came back a minute later, he had the item information I needed, and was able to place an order right then and there. I received the item a few days later which was exactly when he told me to expect it.
Thanks Logan, you were very helpful!"


Rating 10/10
5/5
2015-07-23

"Kimberly was very helpful. Talking to her was great. I gave her an A+! And she spoke perfect English.."


Rating 10/10
5/5
2015-07-23

"I dealt with Paige this morning on ordering accessories for my Big Joe! She did an Excellentcjob of informing me of what I asked about and handling the order ! Give her an A +"


Rating 10/10
5/5
2015-07-22

"You guys were great and easy to deal with. I can't wait to get my merchandise. "


Rating 10/10
5/5
2015-07-22

"I called and Nita helped answer my questions in great detail. she made me feel very comfortable with my decision of which grill to purchase! I cannot wait for it to arrive"


Rating 10/10
5/5
2015-07-16

"I had all of my questions answered, and then was surprised by a discount of $400. Thank you!!"


Rating 10/10
5/5
2015-07-14

"Great customer service. Extremely helpful. Thx"


Rating 10/10
5/5
2015-07-13

"In this day and time when customer service seems to be a thing of the past, my expectations were exceeded with the level of service received and the way my problem was resolved. Katie was very helpful and awesome to work with. Thank you Katie for showing me your company cares about their customers."


Rating 10/10
5/5
2015-07-11

"Stephanie was very helpful in assisting with our purchase. She exceeded or expectations in finalizing our decision. "


Rating 10/10
5/5
2015-07-09

"Logan at THE BBQGUYS was GREAT knowledgeable helpful and easy to work with????"


Rating 10/10
5/5
2015-07-09

"It is a pleasure dealing with BBQGuys.com. Any issue that I have had has been dealt with immediately and to my complete satisfaction."


Rating 10/10
5/5
2015-07-08

"Very professional. The problem I had was taken care of by the customer service agent ASAP!! The purchase was very easy and painless. I have nothing but praise for the business and it's employees!!! Katie (customer service agent) was great to work with. You can rest at ease when dealing with BQBGuys.com.
Steven King Henderson, NV"


Rating 10/10
5/5
2015-07-07

"My experience with BBQGuys and particularly Dominic was probably the best on-line/phone transaction I’ve ever had. When I first contacted BBQGuys although it was past quitting time Dominic took the time to thoroughly answer my questions and when he didn’t have the answer he admitted it but said he would find out the answers and get back to me, which he did as promised. I would recommend BBQGuys to anybody in the market for a no nonsense best deal available purchase!"


Rating 10/10
5/5
2015-07-06

"Spoke with Erin on my Grill Island project. She was knowledgeable, professional and very friendly. She took time to understand my project needs and helped me chose the best set of components for my grill, fridge, warming drawer etc. She tried to help guide me for optimal value and performance within my budget and I was pleased that I came out with the optimal result tailored for me. "


Rating 10/10
5/5
2015-07-03

"Ms. Nita was very helpful in helping me place my order today, she answered all my questions and made shopping experience a breeze. I keep receiving A+++ service from you guys and that's the reason I keep coming back to you guys for all my orders. "


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BBQGuys.com is a Merchant Member! Learn more

BBQGuys.com is a merchant member
BBQGuys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.