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Stores > B2C Jewels

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  • B2C Jewels B2C Jewels Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16W 46th Street
    • Contact: info@b2cjewels.com
    • Phone: (866)-522-2539
    • Customer Support: (866)-522-2539
    • Business Hours: 24 Hours
    • Fax: (212) 221-3350

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.75/10 9.75/10
    Chance of future purchase: Rating 9.44/10 9.44/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 9.56/10 9.56/10

218 Customer Reviews

Rating 10/10
5/5
2016-11-30

Wow! Just wow!

"Was truly blown away by the service Anthony provided me online and over the phone over the course of two weeks and even late night on the phone. The B2C team truly delivered on all categories making me very comfortable making such large purchases online. They have gained a customer for life. If you want top grade service, quality, and the best price available... B2C is the way to go! "


Rating 10/10
5/5
2016-11-19

Top notch customer service

"I purchased a solitaire diamond engagement ring and a wedding band from B2C jewels.

I really liked their web interface for customizing the ring type and diamond. They have a plethora of ring types , metals and diamonds varying which gives them a step over retail jewelry stores which only hold selected designs in their inventory. It took me less than an hour to find a ring of my choice which fit my budget. I checked around for similar rings in the retail stores near me and their prices are very competitive. The ring was made from scratch and shipped to me in less than 10 days. I was also very impressed with their customer service. All their customer service reps are extremely responsive and make sure your concerns and queries and answered in a timely fashion (very rare to find on online businesses these days).

In short, if you have a fairly good idea of what you are looking for, B2C jewels is right place for you.

Improvements:
- Their website sometimes is slow and unresponsive. It bailed on me twice but their customer service was quick to help me when I continued with the order over the phone.

Shopping Tips:
- Use their online coupon codes for getting good discounts
- Use their wire transfer option for payment for getting additional discounts
- Use their customer service helplines, they are very helpful
- Items are sometimes not available in inventory, call them up and check if the item can be delivered in time before placing your order.

Special shout out to Shane from customer service who helped me through both my purchases.
"


Rating 10/10
5/5
2016-11-11

Great!

"Amazing customer service helped me pick out a great diamond that wound up being significantly cheaper than any other retailer. Thank you Anthony! "

This review was modified by chrismartin4 on November 11 2016 10:53:16 AM

Rating 10/10
5/5
2016-11-04

B2C Dazzled

"Great professional service and customer service.Thanks Johnny."


Rating 10/10
5/5
2016-10-22

Great value, GREAT customer service

"B2C has lots of beautiful rings at a bargain rate. Having seen many great options, Anthony helped me narrow down to a few choices and helped pick the perfect ring! My fiancé LOVED it and we're getting married in a few months.
Thank you Anthony!
"

This review was modified by Z.r. on October 22 2016 01:26:01 AM

Rating 10/10
5/5
2016-10-20

"B2C Jewels is a great place to shop for jewelry. My last purchase there was made easy with the help of Shane, who help me decide on a beautiful eternity ring. Would recommend to anyone looking for quality diamonds."


Rating 10/10
5/5
2016-10-11

Great experience with B2Cjewels.com!

"I had an outstanding experience with B2Cjewels.com! Samuel, my diamond rep, was extremely helpful every step on the way. I'll definitely use them again for future purchases. The 3.5 carat loose diamond was set by their jewelers as requested and looks beautiful!"

This review was modified by Jogle007 on October 11 2016 08:24:44 AM

Rating 10/10
5/5
2016-10-06

Quality diamonds, excellent services, great price.

" I must admit that I was skeptical at the beginning because It was my first time buying a diamond on-line, but am very glad I went ahead with it. The diamond was exactly what I had expected and I probably paid 10-15% less than what I would have paid at local jewelry store.
I worked with Shane, whom was very polite, professional, patient and attentive throughout the entire purchase. He followed up after I received my ring to make sure that I was completely satisfied with the purchase. Even though I was the one that gave him the wrong ring size, he happily extended my return deadline, paid for shipping both ways, and resized my ring, all at no additional charge. I am very impressed with the price, quality, service, and especially with Shane !!!
"

This review was modified by deply on October 06 2016 04:51:42 PM

Rating 10/10
5/5
2016-09-28

Easy breezy

"They did a great job sourcing videos, pictures and certificates. Shane was great. Never a bad attitude about my requests. I checked the GIA inscription and certificate I got and everything matched up. "

This review was modified by RRDD245 on September 28 2016 02:27:06 PM

Rating 10/10
5/5
2016-09-27

Excellent Experience

"Anthony kept helping with my jewelry search long after I'd have given up were I in his position. Excellent customer service. Very happy with what I ended up getting."

This review was modified by Pery on September 27 2016 01:33:09 PM

Rating 10/10
5/5
2016-09-26

Good ordering experience and price

"I picked my engagement ring from B2C Jewels since their diamond prices were the lowest of all the online retailers I priced. They had free shipping and the best prices so I decided to go with them. Nick was very helpful with the whole process and they shipped fast and free with a tracking number that had to be signed for. "

This review was modified by tallscott on September 26 2016 07:32:01 AM

Rating 10/10
5/5
2016-09-23

Great company. Highly recommend.

"Awesome jewler. The ring and the service were perfect. Arrived earlier than promissd. Will do business with again."


Rating 10/10
5/5
2016-09-22

Amazing !!

"I worked with Samuel on B2C jewels. Samuel also was able to ship my ring 3 days earlier than what was originally planned. Overall , communication and service was excellent , and I would deal with Samuel and B2C jewels again. Thank you !!!"


Rating 8/10
4/5
2016-09-19

B2c jewels Discount

"you need a Discount on b3cjewels.com
so check it
http://wativ.com/promo-codes/b2cjewels-com/
"


Rating 10/10
5/5
2016-09-14

Amazing experience for a 4 carat diamond ring, H color, VVSI

"The story started with my husband wanting to give me a nice gift for our tenth anniversary, a three carat diamond ring. At the beginning, we went to several local stores and also checked a few of jewelry stores in Hong Kong when we were traveling. But it did not work out, either because the store did not have what we wanted (at least 3 carats) and we had to wait or because the price was ridiculously high. There are not really a fair market to tell how much is a fair price for a 3 carat diamond with above the average quality. So given its description, you know it is not cheap and it has to be right in all aspects.
I wouldn’t have had so much trust in an online jewelry store and had a perfect ring, if it was not Nick who was responsible for taking care of his customers and patient with their details. My schedule was sometimes flexible and most of the time crazy. I had to send emails to Nick during the night or during the weekend, and sometimes I was out of town or country for a week or even a month with limited access to emails. Nick is always trying to work around my schedule, which is easy to say but hard to be done! He helped me with the change of the design.
So long story short, I finally identified B2C Jewels as my store to purchase this BIG and EXPENSIVE gift. One important reason is Nick, the manager of B2C Jewels. He went out of his way to help me to find the diamond and do the setting in the way I like for the ring. He sent me the diamond, which is VVSI, H color, 3 carat, perfect cutting, for review before he put it on the ring setting. It was so helpful to me that I was assured that I am getting the right stone. Overall, the ring has about 4 caret diamond, really beautiful!!! The price is about half of the price for the same quality in Hong Kong stores, which are thoughts to have the best and competitive prices in the world. My husband and I are quite happy with our purchase. And if we will be likely to come back for more gifts.
"

This review was modified by Julie2016 on September 14 2016 01:23:51 PM

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