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Full Rating Profile
  • Avenue Sound
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

4 Customer Reviews

Rating 2/10
modified review posted

"Worst place ever !!! Sales people are liars !!! This man named hector would sell you the devil if he could and the install man Sean ... Is a total ripoff !!! And let me tell you 2000 later and to get a shitty unprofessional job worst investment I ever made to that place buyers be aware!!!! Go somewhere else ..."

modified review This review was modified by Sweetcandy6982 on December 02 2014 11:34:24 PM

Rating 10/10
modified review posted

"Avenue Sound is a team of electronic geniuses whom I trust completely. Although my experience with them is limited to their Freeport store, I assume that their Patchogue technicians are equally adept. A few years ago the Freeport store technicians did a fantastic job installing the stereo system in my car, as well as a hard-wired cellphone system that enables me to speak on my cellphone through my car speakers. More recently, they came to my rescue when I encountered a serious problem. On December 19, 2010, my car would not start. I had it towed to my local mechanic, one of whose employees worked on my car and got it started. Later that day, I noticed that the cellphone system was not functioning. Next day, I drove to the Freeport store and left my car with them. That night I learned from Shef, one of their great technicians, that my radar deflector system had been damaged beyond repair; that the wiring associated with the cellphone system had been damaged; and that wires associated with the ignition system had been left exposed inside the dashboard, creating a dangerous situation. I authorized Shef to make the necessary repairs and replacements and he did so beautifully. The technicians here are the best!

My local mechanic initially refused to reimburse me for any portion of the money I had to pay Avenue Sound to fix the damage caused, at his direction, by his well-intentioned but incompetent employee. However, after I posted negative reviews of his business on the Internet, he saw the light and reimbursed me a mutually agreeable amount. In fairness to him, I then changed my negative reviews to positive ones.

Rating 10/10
modified review posted

"I ordered from their website, and a couple days passed with no tracking number. They didnt have the product in stock but gladly substituted for what was. Im very happy with the cutsomer service and shipping charges. They even gave me advice on how to rewire the subwoofers, product is authentic and brand new. Lastly their customer service is very helpful and dont rush you off the phone, I talked to Paul and Chef both seem to have very extensive knowledege of car audio."

Rating 10/10
modified review posted

"Bieng as this is the first time ive ordered from avenuesound.com i didnt expect to much. was refered to them from someone but i really dont trust alot of sites. after dealing with dealercostcaraudio i was very weary. I ordered the DDX714 . . . waited for it and didnt get any shipment email after 4 days. so i called them and they informed me they where out of stock. i wasnt suprised of wat i was told so i sighed and asked where does that leave me. They set me up with a newer version of the system and got it out to me the very next day. i was very suprised...i give them Five stars for Customer Service and keepin the customer happy...this is my first review and glad it goes to them. i will be making more purchases from them in the future...i hope lol"

modified review This review was modified by tazyboy28 on December 10 2010 10:59:37 PM

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