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Stores > Autoplicity
  • Autoplicity

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60053
    •  
    • BUSINESS HOURS
      9-6 CST
      GENERAL PHONE
      800-299-1028
      FAX
      n/a
    • SUPPORT EMAIL
      support@autoplicity.com
      SUPPORT PHONE
      800-299-1028

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.26/10 8.26/10
    Chance of future purchase: Rating 7.76/10 7.76/10
    Shipping & packaging: Rating 7.54/10 7.54/10
    Customer service: Rating 6.28/10 6.28/10
    Return/Replacement policy: Rating 6.86/10 6.86/10
Voice your opinion! Review Autoplicity by clicking a star below.
Rating 2/10
1/5
2017-08-18

Stealing is not business

"Cliffs Notes; no customer service, shipped me 1/4 of what I wanted, couldnt find my missing part, couldnt tell me when it would come off backorder, couldnt cancel my order, then hit me with return shipping and restocking fees, and never credited my return. AKA STEALING.

I ordered four struts for my Saab and autoplicity had the best price. A couple days go by then I get e-mails stating that something is on backorder and they are not responsible for ETA's (interesting). Another week goes by and the struts show up at my door, even though their e-mail said it would be about a month until they would ship. The shipment was missing a strut, even though the packings slip and website said all four shipped. nice! I contact them via e-mail and phone, and they eventually get back to me stating that they cannot tell me where the missing strut is and have no way of knowing when it will come off backorder. I ask them to cancel my order. They said they cannot cancel as it has already shipped and I should just refuse delivery from UPS. They said they would provide a tracking number, they never did. I put a note out to UPS to refuse a shipment from autoplicity, but UPS delivers anyways because autoplicity drop ships from windy city something or other (why use a third party?). I contact them and tell them everything, and they basically tell me tough, send the part back. So I send the part back, and they hit me for a restocking fee as well as make me pay for the return shipping. I get the bank involved and get my money back for the restocking and shipping. Fast forward two months, they never credited me for my return. Nice, time to get the bank involved again. I have 10 years in supply chain, logistics, and customer service - these guys are jokers. If you parts come as promised count your lucky stars, if anything else happens, best of luck, because these guys are going to steal out of your back pocket and make you work for them. Shame on autoplicity for stealing from me. Cant wait to leave a review for BBB.
"



Rating 10/10
5/5
2017-08-17

Great customer service and best online price.

"This is the second time I have ordered from Geekbuying and I have a good experience. Great customer service and best online price. Also, support team is great. Thank you!!"


Rating 10/10
5/5
2017-08-17

Fantastic

"Great company to work with, prices are reasonable and shipping was fast."


Rating 10/10
5/5
2017-08-15

Easy and hassle free

"Easy to complete purchase , shipped quick !"


Rating 10/10
5/5
2017-08-14

Excellent service. Fast shipping.

"Title speaks for itself. My items shipped super fast. "


Rating 10/10
5/5
2017-08-09

Great price

"Good service. Received on time "


Rating 10/10
5/5
2017-08-08

Great price

"Good prices fast delivery easy to use defiantly recommend better than going to autozone"


Rating 10/10
5/5
2017-08-04

Great parts dealer

"Site was easy.Price was low.
I just wish shipping was free.
"


Rating 10/10
5/5
2017-08-04

Easy search, fast shipping!

"Ordered brake parts, great price, easy to find what I needed fast shipping!"


Rating 10/10
5/5
2017-08-03

You want fast shipping, and great price?

"Ordered a back slider glass for my 1973 Ford F250, and Autoplicity has the fastest shipping anywhere. I had it in two days. AAA+++ The best price, also. I will be using them again. "


Rating 10/10
5/5
2017-07-27

Right Part/Right Price

"I was looking for a ford focus ignition switch and didn't want to pay over $20. Found it here, and shipping cost still didn't put me over $20. I'm happy."


Rating 10/10
5/5
2017-07-25

Amazing

"They were beyond fast and had everything I wanted and MORE."


Rating 10/10
5/5
2017-07-24

Great Service

"No muss , no fuss with these guys. Website was easy to navigate and I was in and out in minutes ( PayPal ) Cheapest price on O.E.M. parts too. Will come back. Thanks Autoplicity !"


Rating 8/10
4/5
2017-07-20

Same name brand at much less cost

"Easy to find what I was looking for. Easy checkout. S&H was reasonable and the correct item arrived well packed. That said, the packing slip indicated the great price I got was a clearance price, with no returns. I don't think that was stated on the website when I ordered. Minus one star overall for that."


Rating 10/10
5/5
2017-07-19

Great

"Fast. On time. And most importantly parts are correcrt. "


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