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Store Rating and Reviews AutohausAZ

Homepage: http://www.autohausaz.com Shop Now at AutohausAZ
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.84 / 10
Six-Month Reviews: 62
Lifetime Reviews: 80

   


Lifetime Rating: 9.88 / 10
All Stores Avg.: 8.13
8.23 Pricing of Products and Services
9.64 Likelihood of Future Purchases
9.43 Shipping and Packaging
9.36 Customer Service
9.38 Return or Replacement
Show Reviews Read all 80 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
3341 East Corona  
Phoenix, AZ 85040
customer support email:
sales@autohausaz.com
phone:
1-800-240-4620
customer support:
1-800-240-4620
business hours (est):
8:00am - 4:00pm MST  
Closed Sat, Sun

FAX: 1-602-276-6716


Trust and Ethics Policy
 AutohausAZ Customer Reviews
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Reviews 1 - 15 of 81
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Very Satisfied
Reviewer: jimindfw
Click Here to See the Profile for jimindfw

11/18/09 4:54 PM
My shipment arrived very promptly and there were no issues with my parts. I have ordered most of my parts from AutohausAZ and only have had two items not in stock when ordered. I could not afford to own my 1997 Audi A4 if it were not for your affordable prices for OEM parts! Thanks again!

Very Satisfied
Reviewer:  brown bomber
Click Here to See the Profile for  brown bomber

11/18/09 11:04 AM
AutoausAZ has an easily understandable web site that actually works! I've been able to zero in on my exact vehicle, a 1981 VW pickup, and order every part I've needed. The "free shipping" puts them more than competitive with any local store in my area of Northern California. My orders have been fast, well packed and complete. I like that an employee checks off every item and leaves their identity stamp. As my restoration project nears completion I'm looking for another since I've got a great parts source! Thanks for the credit you've earned!  
Frank Di Gioia  
Anderson, CA 96007

Very Satisfied
Reviewer: jkubica
Click Here to See the Profile for jkubica

11/17/09 10:35 AM
Autohaus Az does a very good job having a wide selection of Mercedes parts at good prices.  
 
This is my third time ordering from them and I've not had any problem. Fast shipping!  
 
Joseph Kubica  
Houston, Texas  

Very Satisfied
Reviewer: Eirik GT
Click Here to See the Profile for Eirik GT

11/16/09 11:56 AM
I am very pleased with the service I got at Autohausaz. Fast response on mail, good techincal answers, both on the phone and mail.  
And most importently.. FAST delivery..  
I got the parts in 4 days, that's from Arizona, all the way to Norway !  
Very impressive..  

Very Satisfied
Reviewer: robin58
Click Here to See the Profile for robin58

11/16/09 8:34 AM
I found AutohausAZ from a Google search for a part number. They were by far the cheapest advertising the part on the internet and almost 60% less than my dealer wanted for the item even after adding in the cost of next day air. I was a little leery of their promise that most items shipped the same day. In this instance it was crucial I had the part shipped that day (Thursday) to take delivery before the weekend. So many other companies promise same day and then in actuality it ships the enxt day and all they have done is assign a tracking ID to something. But AutohausAZ definitely made a believer out of me. I Ordered at 1:30, received an email within the hour with a tracking number and received the packaged the next day. I am one very happy customer.

Very Satisfied
Reviewer: denis.che
Click Here to See the Profile for denis.che

11/15/09 2:30 PM
I have nothing but praise for autohausAZ. They have some of the lowest prices on quality brands for my Mercedes, and they keep items they list well-stocked. My order went out the next day, which has been the case over last 3 years I've used their services. Never had any problem with them, and this order is no exception. Keep up the good work!

Very Satisfied
Reviewer: passatro009
Click Here to See the Profile for passatro009

11/15/09 7:44 AM
The right parts every time. Good quality replacement parts. Fast shipping.

Dissatisfied
Reviewer: ronnislegend
Click Here to See the Profile for ronnislegend

11/14/09 2:17 PM
Slow shipping however the part that arrived was of quality and fit into place.

Reseller Reply    
Posted by
11/19/09 11:29 AM
Our repeat customers know that we have one of the fastest order shipping processes in the industry, with 99% of our orders shipping within 1 business day. This order did, in fact, ship within one business day upon receipt and was delivered on time for the shipping method selected(UPS Ground). Let's not forget that the day an order ships and weekend days are not counted in the number of shipping days. This order was delivered in 4 business days from the date of shipment.

AutohausAZ
autohauswebstore

Very Satisfied
Reviewer: lucasair
Click Here to See the Profile for lucasair

11/12/09 11:23 AM
Quick, low cost shipping and competitive pricing make for a great e-commerce experience. Website is easy to navigate, check-out is a snap. Online tracking makes for reliable delivery. I will continue to use this supplier for future needs to save both time and money.

Very Satisfied
Reviewer: chrismootham
Click Here to See the Profile for chrismootham

11/11/09 5:50 PM
I have utilized AutohausAZ since 2003 when I had an 1982 Audi Sports Coupe. I currently have a 1979 Mercedes 240D that I am bringing back to splendour. My current economic means does not enable me to restore a vehicle back to it's splendour at dealer prices. With AutohauAZ I can get OEM parts at prices that fit my budget. The service has been excellent and so far I have received the proper parts in a timely and efficient manner. I hope AutohausAZ is around for a long time to come and that they continue to maintain the competitive pricing that has made them successful. Thanks Christopher Mootham

This review was modified by its author, chrismootham, on 11/17/09 8:40 PM.

Very Satisfied
Reviewer: mdwylie
Click Here to See the Profile for mdwylie

11/11/09 2:36 PM
I wish I had discovered AutohausAZ earlier. They cannot be beat in terms of quality, selection, price and fast shipping. I'll continue to get my parts here.

Very Satisfied
Reviewer: KenSchumack
Click Here to See the Profile for KenSchumack

11/10/09 7:59 PM
AutohausAZ has been helping me and my family keep our older BMWs running well for years now. I appreciate the fast friendly service and the free shipping if only $50 is spent. The web interface has a problem or two but it is one of the best of the sites I order from. I especially like the fact that I can see what I have ordered in the past. Since they also have some of the best prices out there they are usually the first place we shop at.

Somewhat Satisfied
Reviewer: sao1004
Click Here to See the Profile for sao1004

11/10/09 1:09 AM
I do not know yet was that.

Very Satisfied
Reviewer: dnyjw1
Click Here to See the Profile for dnyjw1

11/8/09 8:29 PM
Fast shipping and great products. I have been buying from Autohaus for several years.

Very Satisfied
Reviewer: alpinesgl
Click Here to See the Profile for alpinesgl

11/7/09 6:55 PM
Found all the parts I needed and items were shipped quickly. Will definitely purchase from them again.

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