AutohausAZ Reviews - autohausaz.com Ratings at ResellerRatings

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autohausaz.com

Automotive

Rating 9.13/10 1,401 reviews

9.13/100
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AutohausAZ participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,965 merchant members.
 

All Customer Reviews (1,410)


Rating 10/10 5/5
modified review posted May-15-2013

"every thing original with part number match exactly at low price"

Rating 10/10 5/5
modified review posted May-15-2013

"It is easy to order. I have ordered 3 times in the past 3 months and have never had a shortage, back order, or problem of any kind. Parts always arrive when expected and in good shape. All of the parts I have ordered for my Mercedes fit well and are in use. Dave"

Rating 10/10 5/5
modified review posted May-14-2013

"My husband owns a 1981 Mercedes and lately it has been giving him problems. I got the website from a Mercedes forum and my husband has found a best friend. The parts are more reasonably priced than the places he goes here. You order, and in a few days you have your part or parts. It is a wonderful place to do business. I would recommend AutohausAZ to anyone looking for auto parts."

Rating 10/10 5/5
modified review posted May-14-2013

"The service at AutohausAZ was awesome. I bought some struts for my veh and it said right/left, I thought it was a set, but when it arrived there was only one. I contacted the service department and they sent me the other one freight free. Maybe right/left should be reworded."

Rating 10/10 5/5
modified review posted May-11-2013

"I ordered a catalytic converter for my 2001 Pontiac Grand Prix and I received it sooner than I expected. I would definitely recommend this website to all of my friends."

Rating 10/10 5/5
modified review posted May-10-2013

"They are great -- they let me add on to my order after placing it, delivery is always fast -- really a great company to buy from!!"

Rating 8/10 4/5
modified review posted May-09-2013

"I have been an AutohausAZ customer for over 10 years. With one notable exception they have provided excellent service and quality parts.

The exception was with tie rods I got from them that I had to re-replace after just a little more than a year of light use (all the rubber boots had disintegrated in that time).

AutohausAZ customer service first ignored my email to them concerning the tie rods. On a second attempt they replied, but told me (in essence) that I should not have expected more life from the tie rods, as I had ordered the less-expensive of the options they offered.

Again, that was my only bad experience with them, after countless orders and thousands of dollars in parts. But that was enough to make me look for other sources. I still buy from them, but they are no longer the first place I look."

Rating 10/10 5/5
modified review posted May-09-2013

"Good prices, nicely designed website, shipped fast and every item was exactly as described. Will definitely order from them in future. "

Rating 10/10 5/5
modified review posted May-09-2013

"Always good prices and service!
I've been a very satisfied customer for almost 7 years.
No issues, and they are always responsive to questions.
"

Rating 10/10 5/5
modified review posted May-09-2013

"If it wasn't for the information on your site explaining the different in size. My mechanic wasn't going to put it on there. I did a print out and took it to him, that took care of my problem. Hopefully today he can get to the car. Small town lots of people that needs car repair."

Rating 10/10 5/5
modified review posted May-08-2013

"The parts and service from AutohausAZ, are always exactly what you need..These guys have kept my BMW on the road for years, 177000 miles and still running, Thanks AutohauzAZ !!!"

Rating 2/10 1/5
modified review posted May-08-2013

"I purchased four Bosch Quiet/Cast rotors and brake pads for my 740i and AutohausAZ will not return my phone calls to discuss potentially defective parts. After installation my vehicle had a vibration in the front end starting at 50 MPH. I had new tires installed, front end alignment and new bushings installed, unfortunately the vibration is still there. My BMW repair shop concluded that at least one of the front rotors was out of balance.
I have called AutohausAZ several times and left messages and they never return my calls. I give them a "F" for no-service customer service. Hence "BUYER BEWARE IF YOU HAVE PROBLEMS "

modified review reply posted May-08-2013

autohauswebstore, AutohausAZ rep has responded

“We have contacted the customer directly to help resolve the issues reported.”

Rating 10/10 5/5
modified review posted May-08-2013

"Many thanks. I've received the product on time and terms. "

Rating 10/10 5/5
modified review posted May-07-2013

"I love ordering my VW parts from Autohausaz.com. Their website is easy to navigate, they have several ways to look up parts and parts are quick and easy to find. Their prices are very reasonable. I can usually order OE parts cheaper than after market and they fit perfectly with no modifications. My orders are always accurate and ship out quickly, usually arriving before the estimated date. They are my #1 go to site for parts. Free shipping on orders over $50 is also a plus but I think they should offer a cheaper alternative for smaller parts by priority mail since USPS offers cheap if it fits it ships prices. I recently hit a deer and needed a headlight to get back on the road quickly. The cost of the headlight, under $110, weight under 5 lb, priority mail charge $29.95."

Rating 10/10 5/5
modified review posted May-07-2013

"Very helpfull and proffessional to deal with"

 
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