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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2850 South Roosevelt Street Suite 102 Tempe, AZ 85282
    • Contact: sales@autohausaz.com
    • Phone: 1-800-240-4620
    • Customer Support: 1-800-240-4620
    • Business Hours: 8:00am - 4:00pm MSTClosed Sat, Sun
    • Fax: 1-602-276-6716

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 7.40/10 7.40/10
    Shipping & packaging: Rating 7.19/10 7.19/10
    Customer service: Rating 6.96/10 6.96/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

1,964 Customer Reviews

Rating 10/10
5/5
modified review posted

"The box and individual boxes has no markings identifying manufacturer. I think that is very wrong"


Rating 10/10
5/5
modified review posted

"Easy order process. Delivered in 5 days. Just what I ordered and expected! I'll be buying from AutohausAZ again!"


Rating 10/10
5/5
modified review posted

"Appreciate the extensive selection of items. You could improve the method for tracking shipment. Very satisfied with your company. "


Rating 10/10
5/5
modified review posted

"service was great and what was shipped was on time and the right product. I'll be using them again. they have the best prices I've seen for Mercedes."


Rating 10/10
5/5
modified review posted

"The order was painless and the delivery time to CA NorCal was great."


Rating 10/10
5/5
modified review posted

"Exceptional service. Timely and efficient."


Rating 2/10
1/5
modified review posted

" Paid $27 dollars for two day shipping on a $46 dollar item I needed asap. It arrived in six days. Their basic comment was "Oh well""

modified review Rep reply posted Sep-16-2014

autohauswebstore, AutohausAZ rep has responded

“At AutohausAZ we are committed to getting your auto parts to you as quickly as possible. We can't guarantee same day shipping, but we do guarantee orders submitted by 1pm MST will ship no later than the following business day.
This order was placed on Wednesday, August 27, 2014 at 9:22 PM, this would result in either shipping on Thursday (same day) or Friday (next day). The order was shipped UPS Blue 2 day on Friday, August 29, 2014. The order was delivered Tuesday, September 2, 2014 at 2:03 PM, two business days from the date shipped, since Saturday and Sunday are not business days or days in transit. If you ever have any questions regarding shipping and delivery times, please contact us directly by phone or email.”


Rating 10/10
5/5
modified review posted

"Best value online. I've ordered parts from them in the past and has always gotten the right parts everytime."


Rating 4/10
2/5
modified review posted

"This was my first experience with AutohausAZ; the parts were delivered as promised. Of course the free shipping was the added bonus. However, a few constructive comments are in order:

1. The fog light came with the bulb, contrary to the AtohausAZ Customer Service representative (CSR). Now, I have two spare bulbs, which I ordered per the CSR advice.

2.The original Bosch fog light has a snap on plastic cap to protect the push-on wiring terminals from sliding off. The AutohausAZ fog light does not, making the terminals venerable to slide off. A major disappointment (I am debating to remove (the terminal assembly) from the old light and replace/solder it on the new)!

3. The light worked first shot, needed to adjust existing bracket to fit properly.

4. The red (I think the glue) strip is visible through the glass; aesthetically unpleasant but due to light location, it is livable.

Overall, I would be their patron for the future needs.

SDM
Member No. 8667310
"

modified review Rep reply posted Sep-15-2014

autohauswebstore, AutohausAZ rep has responded

“We have contacted the customer directly to help resolve the issues reported.”


Rating 10/10
5/5
modified review posted

"super fast smooth transaction.freight costs high when your add. shows free postage.."

modified review Rep reply posted Sep-12-2014

autohauswebstore, AutohausAZ rep has responded

“Free UPS Ground and Discounts on Upgraded Shipping
AutohausAZ offers free UPS Ground shipping for all orders over $75 (excluding cores) shipped within the Continental USA.
We also offer additional savings to our customers worldwide:
•If you are shipping internationally (to a non-USA location), you receive an automatic 55% discount off UPS published rates.”


Rating 10/10
5/5
modified review posted

"Has what I need 99/100 percent of the time and I always receive it quickly."


Rating 10/10
5/5
modified review posted

"good company to deal with"


Rating 10/10
5/5
modified review posted

"Great service, great quality, great sales!
Thank you AutohausAZ.
"


Rating 10/10
5/5
modified review posted

"I have ordered many parts from autohausaz.com. I've never gotten a defective or wrong part. They aren't the cheapest on the market, but you get what you pay for. I like how the site has OEM and alternate brands to choose from. The brand name parts are actually quite reasonable! The costumer service is great and shipping is free over $75. All around good place to get the right hard to find part."


Rating 10/10
5/5
modified review posted

"Each time of ordering everything was helpful and speedily done. Thanks.
Peter Davis.
"


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AutohausAZ is a merchant member
AutohausAZ participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.