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Store Rating and Reviews AutohausAZ

Homepage: http://www.autohausaz.com Shop Now at AutohausAZ
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 48
Lifetime Reviews: 65

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.15
8.28 Pricing of Products and Services
9.84 Likelihood of Future Purchases
9.53 Shipping and Packaging
9.58 Customer Service
9.38 Return or Replacement
Show Reviews Read all 65 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
3341 East Corona  
Phoenix, AZ 85040
customer support email:
sales@autohausaz.com
phone:
1-800-240-4620
customer support:
1-800-240-4620
business hours (est):
8:00am - 4:00pm MST  
Closed Sat, Sun

FAX: 1-602-276-6716


Trust and Ethics Policy
 AutohausAZ Customer Reviews
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Reviews 1 - 15 of 65
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Very Satisfied
Reviewer: atsuo
Click Here to See the Profile for atsuo

11/6/09 4:55 PM
I am satisfied very much.  
I order it again on the next time.  
Thank you.

Very Satisfied
Reviewer: Luckyc
Click Here to See the Profile for Luckyc

11/6/09 10:32 AM
This is the first time I'm writing a review for anything. However I felt it appropriate at this time, because of the outstanding service I received from AutohausaAZ. I received my package when promised, but more than that, I also ordered similar items from an AutohausaAZ competitor. That company double-billed my Credit Card... then on top of it all sent me the wrong items. They were gracious enough to correct all the mistakes, but none the less the damage is done. Thank you AutohausaAZ for your outstanding accurate and timely service.  
Sincerely  
 
Carson Ifill  
 
Ceo Naja Fragrances  

Very Satisfied
Reviewer: greasyone57
Click Here to See the Profile for greasyone57

11/3/09 5:15 PM
I have used AutohausAZ several times over the last few years - their service is always excellent!  
 
I particularly like their website as most parts have photos and part numbers which gives you confidence that you will get the correct part!  
 
Their prices are mostly competitive and the quality of their parts is very good. The free shipping over $50 is great! They also accept Paypal, unlike many other sellers...  
 
If you want to be picky: Sometimes the orders will come in 2 separate deliveries and sometimes the boxes are excessively large for the part inside...

Very Satisfied
Reviewer: derbassspieler
Click Here to See the Profile for derbassspieler

11/2/09 7:07 PM
Everything I expected, right on time. Just as usual. Parts are much better quality than what I can get at local stores. Thanks!

Very Satisfied
Reviewer: Winston Erickson
Click Here to See the Profile for Winston Erickson

11/2/09 10:51 AM
I was rather pleased with the results of my order to AutohausAZ. The order surprised me by arriving much sooner than I expected and the process of ordering was very quickly and efficiently done. Thanks.

Very Satisfied
Reviewer: DBMJ211
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10/28/09 10:10 AM
I have never heard of Autohaus, but will never forget the name now i am very happy with my order from start to finish and the quality of my parts were great. they have a good thing going and everyone should check it out.

Very Satisfied
Reviewer: jtfarl
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10/27/09 5:16 PM
Outstanding and fast service. Limited classic VW parts. Will definitely use in the future.

Very Satisfied
Reviewer: owch
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10/27/09 3:49 PM
This is the fourth time I've ordered from them. Every order has been handled promptly without error even with special shipping requirements. Product quality has always been very good. Excellent prices.

Very Satisfied
Reviewer: CHEAP SKATE
Click Here to See the Profile for CHEAP SKATE

10/27/09 8:56 AM
FAST SHIPPING,GOOD CUSTOMER SERVICE.AND BEST OF ALL THE PART FIT LIKE A GLOVE,AUTOHAUS AZ WILL GET ALL OF MY BUSINESS.PEOPLE LOOK NO WHERE ELSE.CAUSE YOU FOUND THE BEST!!!!!!!

Very Satisfied
Reviewer: vincetvo
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10/25/09 1:19 PM
I have been ordering parts from autohausaz for years. Great online store for auto parts, good quality with good price and fast shipping.

Very Satisfied
Reviewer: 1schoir
Click Here to See the Profile for 1schoir

10/23/09 8:24 PM
Just when I thought AutohausAZ had been classified in my mental file as one of the best places to go to for auto parts, I find that I have to add another classification. This is a classification that no other company has ever earned in my years of doing business, first by mail order and now via the internet. Simply put, it is clear to me that AutohausAz has figured out AND executed the formula for creating the most satisfying, rewarding, and trouble-free shopping experience: Fair prices, large inventory, accurate order processing and fulfillment, lightning fast communications updating the customer every step of the way, excellent and responsive customer service, on top of free shipping and no sales tax.  
 
By executing on the above formula, AutohausAZ has filled a void, a void which gets larger and larger with every passing internet day and with every other company out there seeming to be out of touch with either their inventory or with what their customers want or both!  
 
Some of my previous orders were for my Porsche Boxster, but when my girlfriend's Toyota Celica GT and her Infiniti G20 needed suspension, brake, and ignition parts a few days ago, I placed two separate orders and sitting here right now I still can't believe how well every aspect of the two transactions were handled. This is especially surprising because I have dealt with AutohausAz numerous times before and did not think it was possible, in this internet age, for AutohausAZ to outdo itself.  
 
You have set a very high bar indeed for how business should be conducted, as your method of doing business makes the customer feel really good about buying needed repair parts. A slip-up in any part of the transaction would result in having to reschedule the repair, or to juggle one's busy schedule. With AutohausAZ, there doesn't seem to be any reason to worry about that eventuality. I am confident that if there was ever a slip-up, I couldn't be in better hands.  
 
The closest comparison I can come up with is that, even though the transaction is being conducted on the internet, it is better and less time consuming than going to the local chain auto parts store. It is more like going to the "pro-desk" at the old-time independent auto parts places I used to frequent. The parts get here that quickly, even with groung shipping!!!  
 
Thank you for making my car repairs more enjoyable and for elevating my stature in my girlfriend's eyes!  
 
Regards, M. Fedida.

Very Satisfied
Reviewer: Norman Elias
Click Here to See the Profile for Norman Elias

10/21/09 7:19 AM
Autohauz had exactly what I was looking for my '65 Beetle. Placed order over the phone, and the sales staff were more helpful than I could have expected. Professionalism at its best.  
 
Order took 6 days from placement to reach me in Sydney, Australia, and that included time over the weekend.  
 
Prices were the best available for what I was looking for, and will definitely return for more goods.

Very Satisfied
Reviewer: laurian
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10/20/09 7:05 PM
Great customer service very responsive and fast shipping. Keep up the good work.

Very Satisfied
Reviewer: rossman70
Click Here to See the Profile for rossman70

10/19/09 8:25 AM
The prices were unbeatable for the parts to do a full tune up on my VW. Top it off with free shipping and it was such a great deal. I saved at least 50% off vs purchasing them locally.

Very Satisfied
Reviewer: joshbeamen
Click Here to See the Profile for joshbeamen

10/16/09 7:45 PM
I ordered a window regulator from AutohausAZ and got a good price with free shipping. Overall, a very good deal. Shipping and delivery were quick and well packaged. The site also has some very useful features to help you organize your car maintenance schedule. Overall a great site and great service.

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