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Store Rating and Reviews AutohausAZ

Homepage: http://www.autohausaz.com Shop Now at AutohausAZ

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.79 / 10
Six-Month Reviews: 119
Lifetime Reviews: 150

   


Lifetime Rating: 9.83 / 10
All Stores Avg.: 7.94
7.96 Pricing of Products and Services
9.54 Likelihood of Future Purchases
9.32 Shipping and Packaging
9.30 Customer Service
8.85 Return or Replacement
Show Reviews Read all 150 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
3341 East Corona  
Phoenix, AZ 85040
customer support email:
sales@autohausaz.com
phone:
1-800-240-4620
customer support:
1-800-240-4620
business hours (est):
8:00am - 4:00pm MST  
Closed Sat, Sun

FAX: 1-602-276-6716


Trust and Ethics Policy
 AutohausAZ Customer Reviews
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Reviews 1 - 15 of 152
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Very Satisfied
Reviewer: arturom
Click Here to See the Profile for arturom

2/5/10 2:45 PM
My order was placed and was immediately shipped. All the contents were shipped and the price was great. All in all I really enjoy buying parts from autohausAZ

Very Satisfied
Reviewer: jow_dubai
Click Here to See the Profile for jow_dubai

2/5/10 2:07 PM
If i were to scale my experience 1-10, 10 being the best, it's an 11. Easy online process, log on and payment. Good communication, activation of my account and purchase order. Best thing is next day shipping and was at my door step after 2 days. Best price I've seen vs other online competitors and dealer pricing. Part arrived well packed and as described. I'm a member of Bimmerfest an online BMW forum and shared my great experience w/ autohausAZ. I'm well satisfied w/ the sales, shipping and product I purchased. Will definitely look forward to further business w/ autohausAZ.  
 
Marcelo

Very Satisfied
Reviewer: carltwo
Click Here to See the Profile for carltwo

2/4/10 3:47 PM
I am extremely happy with Autohaus, It's definitely the best online auto parts house. Reliable, fast shipping, what more can I say. Never had an issue.  
Carl Wachter

Very Satisfied
Reviewer: kroyer
Click Here to See the Profile for kroyer

2/3/10 8:41 AM
The folks at autohaus have the best prices around for my VW Jetta. I searched many hours for the best price and they have it on most parts. The customer reps are friendly and the website is easy to navigate. Thanks, Kirk

Very Satisfied
Reviewer: briandownunda
Click Here to See the Profile for briandownunda

2/3/10 8:34 AM
I have used AutohausAZ many times in the past & have always been most satified. The prices are great and the orders have always been filled promptly and accurately. I think you may find the occasional online vendor out there with a slightly cheaper price, but once you consider the free shipping on orders over $50, AutohausAZ consistently beats them!!!

Very Satisfied
Reviewer: chiflatin
Click Here to See the Profile for chiflatin

2/3/10 3:36 AM
AutohausAZ.com has had all the parts I've needed for my 1978 Mercedes, easy to navigate website, $50+ ships free and I usually have my stuff the next day or day after using their cheapest shipping option. They have parts that I absolutely can't find either locally, or cheaper anywhere else online. Kick *ss.

Reviewer: BrewBeemer
Click Here to See the Profile for BrewBeemer

2/2/10 2:58 AM
Super fast service bar none! I lost a clutch slave cylinder a couple days before my last day to have the smog check done. Called Autohaus past the friday shipping time, told thursday delivery which was one day past my smog registration time limit. They went the extra mile on a Red delivery, had it 9:20 AM that next monday. Just in time plus between rain storms in the S.F. bay area to install. I buy from them many times when I can. Many thanks for their extra efforts getting my order out early for me. Carl on an Island.

Very Satisfied
Reviewer: richardmilburne
Click Here to See the Profile for richardmilburne

2/1/10 7:36 PM
AutohausAZ was true to thier word when they said that I would have the part in 5 business days.  
They saved me over $1000.00 off dealer price.  
Because of AutohausAZ, I will keep my car which I love dearly..  
Thank yyou Autohaus  
Richard Milburne  
richardmilburne@rcn.com

Very Satisfied
Reviewer: nataku83
Click Here to See the Profile for nataku83

1/29/10 2:58 PM
I am very satisfied with my transaction with autohausAZ. They shipped my order the same day it was placed, and it arrived 3 days later. Everything I ordered was included and was excellent quality. They sent a shipping notification including a tracking number. I'm not sure what else I could ask for, except maybe the option to use a different shipping service since I'm not a fan of UPS.

Very Satisfied
Reviewer: apeck
Click Here to See the Profile for apeck

1/29/10 8:28 AM
Very pleased with the product and the timely shipment. I think the instructions leave a bit to be desired so thankfully it is not complicated and I can remember the placement of all the pieces.

Very Satisfied
Reviewer: jclarkwy
Click Here to See the Profile for jclarkwy

1/28/10 1:40 PM
Autohaus AZ is the best source with the best online service for VW parts I know of.

Very Satisfied
Reviewer: lanswar
Click Here to See the Profile for lanswar

1/28/10 12:25 PM
First time ordering from this supplier and was very pleased. Web site was easy to navigate with mostly OEM parts pertinent to the car and at the lowest prices! Ordered the parts, which shipped free UPS Ground, and had them the next day to the west coast of CA, complete and in good condition. autohauzAZ is definitely my new go-to auto parts supplier! Thanks guys!

Very Satisfied
Reviewer: The Nik
Click Here to See the Profile for The Nik

1/28/10 12:35 AM
I have beena customer of Autohaus AZ for many years. I used to pick up parts directly from their location when I lived in Phoenix, but unfortunately they stopped that service. Once I ordered a gasket kit that turned out to be backordered, and they called me directly to let me know about the delay. Their free shipping on orders over $50 is excellent, and they usually ship my orders on the same day I place them. I have never had to return anything, so I cannot comment on their policies in that regard. Overall, their prices are competitive with other internet parts retailers, and their price of many items is the absolute best. My only complaint is that they do not offer parts packages like other online parts sites - for example, a VW/Audi 1.8T timing belt service kit. I was forced to use a different website for such a kit when I priced the same parts on Autohaus AZ and the total was almost $50 for the same parts. But I am very happy with Autohaus AZ for what I do buy from them.

Very Satisfied
Reviewer: mzohair
Click Here to See the Profile for mzohair

1/27/10 5:47 AM
Great Store, excellent prices, and friendly support, I would like to thank you very much for your efforts.  
 
It was great to buy from you, keep up the good job  
Mahmoud Rawashdeh

Very Satisfied
Reviewer: nicks1k
Click Here to See the Profile for nicks1k

1/26/10 5:53 PM
Well the over the phone customer service was very fast, knowledgeable and straight forward to help me choose the part i needed. This is second time i bought from AutohausAZ and so far it has been smooth, although first time i ordered i received a wrong part number but they gladly guided me through the return process. Another great thing about AutohausAZ is the free shipping, its definitely saved me some good amount of money. And most importanlty All of the equipment i got was OEM which is always a high quality part. I will be returning back to AutohausAZ for all my bmw's needs in future.  
 
Thank you,  
 
Nick K.

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