We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2850 South Roosevelt Street Suite 102 Tempe, AZ 85282
    • Contact: sales@autohausaz.com
    • Phone: 1-800-240-4620
    • Customer Support: 1-800-240-4620
    • Business Hours: 8:00am - 4:00pm MSTClosed Sat, Sun
    • Fax: 1-602-276-6716

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.61/10 7.61/10
    Chance of future purchase: Rating 6.82/10 6.82/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

1,971 Customer Reviews

Rating 10/10
5/5
modified review posted

"Order was delivered to Australia very quickly and without issues. Very satisfied customer"


Rating 10/10
5/5
modified review posted

"My purchase was delivered in a timely manner and I had some parts that were not needed. The purchase was past 30 days and it was still accepted. "


Rating 10/10
5/5
modified review posted

"Wonderful! Service was courteous and quick. Couldn't be more satisfied!!!! "


Rating 4/10
2/5
modified review posted

"Your Shipping STINKS. I was charged $10.00 for a small package from Arizona to Utah. IT TOOK 10 DAYS. I ordered an Item from CHINA, it took 12 Days and I was charged $4.00. You should let the customer know about this shipping policy, BEFORE ordering."

modified review Rep reply posted Sep-29-2014

autohauswebstore, AutohausAZ rep has responded

“UPS SurePost | UPS Mail Innovations
BE AWARE: These shipping methods will add 1 or 2 days to the regular UPS ground delivery time. If you are working on a deadline or need your order quicker, please select a shipping option that is better suited to your needs. Shipping time is calculated in business days, the day of pickup is not included in shipping time.
Packages are picked up from our warehouse by UPS and delivered directly to your local US post office for the final delivery leg.
The Post Office will ONLY attempt to deliver your package twice before it gets returned to AutohausAZ (the shipper).
Deliveries are made Monday through Saturday.
UPS & USPS will NOT guarantee delivery dates with SurePost or Mail Innovations shipping methods.”


Rating 10/10
5/5
modified review posted

"I will go to AutohausAZ first for all my purchases. Great service, great prices, fantastic product knowledge, why look elsewhere?"


Rating 10/10
5/5
modified review posted

"Prompt delivery of the turbo exactly as described. Exact fit to car."


Rating 10/10
5/5
modified review posted

"I ordered my parts on Labor Day Sunday and got the parts that Wednesday. The parts were the right model and fit. I have order from Autohaus in the past and have always been happy with the parts and their speed of delivery.

Thanks,
Mike
"


Rating 10/10
5/5
modified review posted

"The box and individual boxes has no markings identifying manufacturer. I think that is very wrong"


Rating 10/10
5/5
modified review posted

"Easy order process. Delivered in 5 days. Just what I ordered and expected! I'll be buying from AutohausAZ again!"


Rating 10/10
5/5
modified review posted

"Appreciate the extensive selection of items. You could improve the method for tracking shipment. Very satisfied with your company. "


Rating 10/10
5/5
modified review posted

"service was great and what was shipped was on time and the right product. I'll be using them again. they have the best prices I've seen for Mercedes."


Rating 10/10
5/5
modified review posted

"The order was painless and the delivery time to CA NorCal was great."


Rating 10/10
5/5
modified review posted

"Exceptional service. Timely and efficient."


Rating 2/10
1/5
modified review posted

" Paid $27 dollars for two day shipping on a $46 dollar item I needed asap. It arrived in six days. Their basic comment was "Oh well""

modified review Rep reply posted Sep-16-2014

autohauswebstore, AutohausAZ rep has responded

“At AutohausAZ we are committed to getting your auto parts to you as quickly as possible. We can't guarantee same day shipping, but we do guarantee orders submitted by 1pm MST will ship no later than the following business day.
This order was placed on Wednesday, August 27, 2014 at 9:22 PM, this would result in either shipping on Thursday (same day) or Friday (next day). The order was shipped UPS Blue 2 day on Friday, August 29, 2014. The order was delivered Tuesday, September 2, 2014 at 2:03 PM, two business days from the date shipped, since Saturday and Sunday are not business days or days in transit. If you ever have any questions regarding shipping and delivery times, please contact us directly by phone or email.”


Rating 10/10
5/5
modified review posted

"Best value online. I've ordered parts from them in the past and has always gotten the right parts everytime."


AutohausAZ is a Merchant Member! Learn more

AutohausAZ is a merchant member
AutohausAZ participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,843 merchant members.