We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
autopartsexpress.com

Automotive

Rating 9.03/10 186 reviews
(305 lifetime reviews)

9.03/100 (6-month rating)
Facebook share
AutoPartsEXPRESS.com is a merchant member
AutoPartsEXPRESS.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (305)

sort by date, rating, likes

Rating 4/10 2/5
modified review posted May-14-2012

"I only received the order of Dayco products. The Gates products ordered have never arrived."

Rating 10/10 5/5
modified review posted May-14-2012

"Great, all online vendors should be this simple and fast!"

Rating 10/10 5/5
modified review posted May-11-2012

"easy to order.fast delivery.cheaper than2 other web sites i look at .definently cheaper than any local auto stores."

Rating 10/10 5/5
modified review posted May-11-2012

"Fast shipping. Best price on the internet."

Rating 10/10 5/5
modified review posted May-09-2012

"These prices are incredible. My final cost for Moog front-end parts for my 01 Dokata was $200 through AutoPartsExpress, compared with $430 if I had used Oriely. Online retailers did not come close to this savings either. My order came in two separate shipments (as APE said might happen). With the order, I was given a tracking number through UPS which also gave a daily ticker on when the shipment would arrive. I received all of my parts by the date given at UPS. Absolutely love APE. Nobody, not even on ebay, can beat their prices. "

Rating 10/10 5/5
modified review posted May-09-2012

"Parts received in good condition and on time.This is all anyone could expect.

HB"

Rating 6/10 3/5
modified review posted May-08-2012

"Parts look right hope they are"

Rating 2/10 1/5
modified review posted May-03-2012

"I am still in the middle of this order, but am reviewing now anyway. The experience started well. When I opened the boxes, there were parts that were not shipped. These included parts that were just not included as well as parts that were supposed to be in the box but were not. The invoice was crumbled into a wad and shoved in the box. It took a good 5 mins just to straighten to read. Minor I know, but indicative of the way they 'cared' when shipping. I own 9 cars, and purchase parts monthly. I purchase a lot at RockAuto. AutoPartsEXPRESS prices were better, but if you don't get the parts-who cares?
I called the company twice, and you are told to send an email. Even if you want to purchase parts! I've called RockAuto many times, at odd hours even, and there is always someone to answer the phone and resolve an issue.
As of this moment an email was sent to me stating the missing parts are being shipped. However, how? when? Doubt they'll get here when needed for the weekend work planned.

Would I buy from again? Maybe. Depends on how they resolve this issue. If they ship overnight on their dime and make good on their mistake, probably. If not, and it takes 10 days for the parts to get here, no, I won't.

Mistakes happen. How you resolve it is what separates companies."

Rating 10/10 5/5
modified review posted Apr-30-2012

"Everything went smooth! Thanks for a great service!"

Rating 10/10 5/5
modified review posted Apr-28-2012

"My overall experience with Auto Parts Express was fantastic! I was amazed by how much money I cold save by purchasing brake rotors and pads from Auto Parts Express! I was a little hesitant about delivery time from California to Michigan but the shipment got to my home on time like it was supposed to. The auto-chain stores near my home can not compete against the prices I found on their website for all kinds of OEM and aftermarket auto parts and accessories. I will use them again, in the immediate future, on any auto parts purchases, Steven Jones, Brownstown, Michigan. "

 
wall street journal logo