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RatingsRating
Store InformationStore Info
Full Rating Profile
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    • Address: n/a
    • Contact: Support@authenticwatchstore.com
    • Phone: 855-205-8463
    • Customer Support: 855-205-8463
    • Business Hours: 10-6
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.16/10 8.16/10
    Chance of future purchase: Rating 5.66/10 5.66/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 4.50/10 4.50/10
    Return/Replacement policy: Rating 4.17/10 4.17/10

984 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just wish my $490+ would have arrived faster. Other than that the item came in a perfect condition."


Rating 2/10
1/5
modified review posted

"I neither returned nor canceled my order ($780), but was charged 10% restocking fee ($78) for order being returned by UPS. The reason for being returned by UPS is I did not put a space between street No. and Street name. The seller only gave me back the restocking fee if I replace the order with price went up $80 higher. After hours of stressful phone communication, I still had to pay about $15 restocking charge with placing the same order. Such disappointing buying experience!! Totally no consideration for customer, but only profit!"

modified review Rep reply posted Aug-26-2014

maxAuthentic, Authentic Watch Store rep has responded

“She says she is changing it. We resolved the issue”


Rating 2/10
1/5
modified review posted

"They sent me a bogus watch. They pictured one watch then sent another. Then tried to show me their picture saying this is the watch I saw. I copied the one I saw on the internet. It clearly shows the watch I thought I ordered with their company on it. Also I sent it back right away. They said they charge a re-stocking fee. I want a full refund and if they were a good company they would send me what it cost to ship it back. $11.00. My only fault was dealing with them. "

modified review Rep reply posted Aug-26-2014

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 10/10
5/5
modified review posted

"Best price, fast delivery,

They actually did a fraud check since I sent to a friend's house so I could surprise my girlfriend. Appreciate their efforts to stop financial fraud
"


Rating 10/10
5/5
modified review posted

"I will definatly shop with u guys again"


Rating 10/10
5/5
modified review posted

"The price is very competitive. The merchandise was delivered fast. So far I am very happy with the watch. Need to adjust the band to show off to Mt friends. Customer representative is very professional."


Rating 10/10
5/5
modified review posted

"The watch was perfect, and it (and the box) arrived in perfect condition. They processed my order quickly, and I had it in no time! "


Rating 10/10
5/5
modified review posted

"Very good item, quick delivery"


Rating 10/10
5/5
modified review posted

"Flawless. No complaints. "


Rating 10/10
5/5
modified review posted

"Helpful Customer Support Team!"


Rating 8/10
4/5
modified review posted

"Ordered 2 watches at same time. Received one, other out of stock. I feel that info should have been shown on website before I paid, so I would have had the opportunity to look elsewhere. One watch received timely and in good condition."


Rating 10/10
5/5
modified review posted

"Fast delivery, amazing deal found no where else (in the 1 year window I've been searching for a deal on this watch), quality packaging, and top notch product! I would surely recommend using Authentic Watch Store to buy your next watch."


Rating 10/10
5/5
modified review posted

"Quick and easy. No disappointments."


Rating 10/10
5/5
modified review posted

"The screw down crown won't screw down properly.
I spoke with Max and he is very professional. This issue has been resolved promptly. I would do future business with Authentic watch store.
"

modified review Rep reply posted Aug-18-2014

maxAuthentic, Authentic Watch Store rep has responded

“he says he is changing to 5 stars. we resolved the issue”


Rating 6/10
3/5
modified review posted

"Great watch just had some scratches on the glass but overall happy with it. Thanks heaps "


Authentic Watch Store is a Merchant Member! Learn more

Authentic Watch Store is a merchant member
Authentic Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.