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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: Support@authenticwatchstore.com
    • Phone: 855-205-8463
    • Customer Support: 855-205-8463
    • Business Hours: 10-6
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 6.91/10 6.91/10
    Customer service: Rating 6.45/10 6.45/10
    Return/Replacement policy: Rating 7.12/10 7.12/10

1,086 Customer Reviews

Rating 2/10
1/5
modified review posted

"I never got the watch I ordered. Instead, I got an email a week later saying the watch was not in stock and could not be delivered for Christmas. I tried calling the company and kept getting a voice message that they were "closed". So I then emailed the company and got a response back that the order was cancelled and closed. I had to then locate the watch and ended up spending much more than I had wanted "

modified review Rep reply posted Jan-23-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"This is the 2nd time we have used Authentic Watch Store. Love the watches and the awesome prices."


Rating 2/10
1/5
modified review posted

"My order was canceled with no explanation"

modified review Rep reply posted Jan-15-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 2/10
1/5
modified review posted

"Ordered a Burberry watch two weeks ago and still hasn't shipped out"

modified review Rep reply posted Jan-09-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 2/10
1/5
modified review posted

"I purchased a watch before Christmas and was told a week later that it was out of stock and "should be shipped in 10-14 days." That time passed and I sent them several emails asking when it was expected to be in stock. No response. Terrible customer service!!"

modified review Rep reply posted Jan-07-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 10/10
5/5
modified review posted

"Fast shipping and product came as described!"


Rating 10/10
5/5
modified review posted

"Easy ordering, the watch shipped quickly and arrived soon thereafter. Packaging was quality, watch looks as beautiful on my wrist as I imagined. Thank you."


Rating 2/10
1/5
modified review posted

"After ordering a watch for Christmas I received an email about a week later telling me the watch I ordered is out of stock..."

modified review Rep reply posted Dec-31-2014

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"I will be back!!! Great price, great customer service. My wife loves her gift. "


Rating 8/10
4/5
modified review posted

"Standard Shipping was free so I expected it to come within 5-10 business days. Yet it was expedited immediately an arrived on Christmas eve (3 business days). I would have given 5 stars but the website was difficult and the terms and condition pages were down so I had to accept without reading. Then found out the return policy wasn't as good as other places - charging for both shipping costs and then restocking I guess. So that may limit how much I buy in the future. Other than that - very satisfied with the purchase and price. "


Rating 10/10
5/5
modified review posted

"Watch looks great and was delivered on time as promised!"


Rating 6/10
3/5
modified review posted

"I had some problems with their web site in processing the order that was more difficult than I customarily experience with other online ordering."


Rating 6/10
3/5
modified review posted

"Though the item was as described the state of the package as well as the plastic protective over the watch appeared as if previously used. All indications point to a previously sold or display item though still in great, but not flawless, quality. Over all the product is in great state but I was a bit embarrassed because of the packaging making it appear as a used item."


Rating 2/10
1/5
modified review posted

"watch bought was wrong size. although company still sold watch, they would not exchange it beyond the 30 day period for a watch the right size."

modified review Rep reply posted Dec-28-2014

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"There was a slight problem with my order but The Authentic Watch Store expertly handled the situation professionally and fairly. I would highly recommend them.!!


Thank you AWS!!
"


Authentic Watch Store is a Merchant Member! Learn more

Authentic Watch Store is a merchant member
Authentic Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,898 merchant members.