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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Authentic Watch

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: Support@authenticwatchstore.com
    • Phone: 855-205-8463
    • Customer Support: 855-205-8463
    • Business Hours: 10-6
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 6.79/10 6.79/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

1,108 Customer Reviews

Rating 10/10
5/5
modified review posted

"Ordered the watch and it was shipped out the same day and looks great!"


Rating 2/10
1/5
modified review posted

"The watch I ordered just showed up and it's broken. The time hands are bent and do not allow it to move.

This needs to be fixed ASAP.
"


Rating 8/10
4/5
modified review posted

"Very helpful and emailed promptly. Followed up to make sure I was happy with the item and service. "


Rating 10/10
5/5
modified review posted

"the overall experience was great and the watch is just perfect. thank you very much the reasonably priced watch. I already had a friend buy a watch from the Authentic Watch Store.... I will be buying more watches from you... thanks again."


Rating 10/10
5/5
modified review posted

"A great experience! For sure I'll be a faithfull customer of your store!"


Rating 10/10
5/5
modified review posted

"Very reasonable pricing and quick delivery."


Rating 8/10
4/5
modified review posted

"Great Pricing and Prompt Shipping ... Horrible Communication ... Pointless of them having a phone number because the after hours message is permanently turned on during normal business hours. Condition of watch box was rough and full of stickers. Guess cannot be perfect due to hefty discount off MSRP."


Rating 10/10
5/5
modified review posted

"delivered much more quickly than I expected. AAA experience."


Rating 10/10
5/5
modified review posted

"•Super fast service
•Super fast delivery
•Super savings
•Super watch

Thanks,

Ron
"


Rating 10/10
5/5
modified review posted

"Great price and rapid free shipping. The service was all I could ask for, highly recommended."


Rating 8/10
4/5
modified review posted

"The watch was spot on with their description, and a good price I can't argue that, but they said they inspect each watch before it gets shipped out, I doubt that, for the money I spent on my Movado you'd think that the battery wouldn't be dead, I go to put it on and it doesn't run, kind of a crappy feeling to have to buy a battery before I even get to wear it."


Rating 2/10
1/5
modified review posted

"The warranty only covers a watch defect, basically you can return it if it had a defect
otherwise nothing at all
"

modified review Rep reply posted Mar-23-2015

maxAuthentic, Authentic Watch Store rep has responded

“The warranty cover the watch movement not wear and tear”


Rating 10/10
5/5
modified review posted

"Beautiful watch…fast friendly service!
"


Rating 10/10
5/5
modified review posted

"Very satisfied with my watch"


Rating 4/10
2/5
modified review posted

"I placed an order for a watch on 3/1 that still says awaiting fulfillment today 3/8"

modified review Rep reply posted Mar-10-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


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Authentic Watch Store is a Merchant Member! Learn more

Authentic Watch Store is a merchant member
Authentic Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,835 merchant members.