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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Authentic Watch

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: Support@authenticwatchstore.com
    • Phone: 855-205-8463
    • Customer Support: 855-205-8463
    • Business Hours: 10-6
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.68/10 7.68/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 6.35/10 6.35/10
    Customer service: Rating 6.07/10 6.07/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

1,091 Customer Reviews

Rating 10/10
5/5
modified review posted

"Products arrived quickly and in excellent condition."


Rating 10/10
5/5
modified review posted

"Excellent quality of customer service. Many thanks. Regards. Khaled Khalifa"


Rating 10/10
5/5
modified review posted

"Had a slightly slower fulfillment than what I hoped, but the order was here in time. Watch is awesome, 100% authentic and I saved over $500!"


Rating 6/10
3/5
modified review posted

"The price was a good deal. took a little long to receive it because the watch was on back order."


Rating 10/10
5/5
modified review posted

"I ordered my Tissot T Complication two days ago and it arrived today, just as if it came from Tissot directly. The watch is truly one of a kind, awesome, never thought I could own a quality skeleton watch. This watch exceeds all my expectations, as did the fast and reliable service and amazing price from the Authentic Watch Store. "


Rating 2/10
1/5
modified review posted

"I never got the watch I ordered. Instead, I got an email a week later saying the watch was not in stock and could not be delivered for Christmas. I tried calling the company and kept getting a voice message that they were "closed". So I then emailed the company and got a response back that the order was cancelled and closed. I had to then locate the watch and ended up spending much more than I had wanted "

modified review Rep reply posted Jan-23-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"This is the 2nd time we have used Authentic Watch Store. Love the watches and the awesome prices."


Rating 2/10
1/5
modified review posted

"My order was canceled with no explanation"

modified review Rep reply posted Jan-15-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 2/10
1/5
modified review posted

"Ordered a Burberry watch two weeks ago and still hasn't shipped out"

modified review Rep reply posted Jan-09-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 2/10
1/5
modified review posted

"I purchased a watch before Christmas and was told a week later that it was out of stock and "should be shipped in 10-14 days." That time passed and I sent them several emails asking when it was expected to be in stock. No response. Terrible customer service!!"

modified review Rep reply posted Jan-07-2015

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue”


Rating 10/10
5/5
modified review posted

"Fast shipping and product came as described!"


Rating 10/10
5/5
modified review posted

"Easy ordering, the watch shipped quickly and arrived soon thereafter. Packaging was quality, watch looks as beautiful on my wrist as I imagined. Thank you."


Rating 2/10
1/5
modified review posted

"After ordering a watch for Christmas I received an email about a week later telling me the watch I ordered is out of stock..."

modified review Rep reply posted Dec-31-2014

maxAuthentic, Authentic Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"I will be back!!! Great price, great customer service. My wife loves her gift. "


Rating 8/10
4/5
modified review posted

"Standard Shipping was free so I expected it to come within 5-10 business days. Yet it was expedited immediately an arrived on Christmas eve (3 business days). I would have given 5 stars but the website was difficult and the terms and condition pages were down so I had to accept without reading. Then found out the return policy wasn't as good as other places - charging for both shipping costs and then restocking I guess. So that may limit how much I buy in the future. Other than that - very satisfied with the purchase and price. "


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Authentic Watch Store is a merchant member
Authentic Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,891 merchant members.