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Stores > Audiogurus

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  • Audiogurus
    • Address: n/a
    • Contact: store@audiogurus.com
    • Phone: (877) 246-5427
    • Customer Support: (877) 246-5427
    • Business Hours: 8AM-8PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-02

Audiogurus: Lights On - Nobody Home

"I ordered an item on December 26th that was described as 'Available within 1-2 Business Days. The 'pending' charge appeared on my credit card, so payment was not a problem, and order confirmation emails came as expected. However, it has been one full calendar week, including 4 business days, and I have not heard a peep from audiogurus, even after I made an email inquiry to their customer service. I believe there are laws protecting consumers wherein if a company cannot deliver an item within the advertised time, they must show the item as backordered and cannot collect or encumber any funds until such time as they are able to complete the transaction. Audiogurus has been radio silent and asleep at the wheel. I would describe them as 'lights on, nobody home' during my first experience with them. "


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Verified Customer
Rating 10/10
5/5
2016-12-26

Martin Logan Bookshelf

"Great experience from beginning to end, My speakers are in perfect condition. I will definitely recommend Audiogurus to my friends. "


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Verified Customer
Rating 10/10
5/5
2016-12-20

"Arrived timely - item new in box as described."


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Verified Customer
Rating 4/10
2/5
2016-12-14

late shipping and no communication

"I ordered a pair of speakers. On their website it says "available in 1-2 business days".
After a week I called and the representative said the speakers should arrive from the warehouse in few days (that's after a week).. she said she will call the warehouse to see if it can be shipped directly to my house and she will get back to me by EOD, Never called....
"


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Verified Customer
Rating 2/10
1/5
2016-12-06

Product Not In Stock and Did Not Tell Me

"I ordered the product on 11/29/16. Waited until 12/06/16 before I called them to find out what is going on. The rep said, "This product is not in stock and we are waiting for it to get to our warehouse"

My project has been on hold for 7 days and will be for another 7 days. I would of gladly paid more money for the product from a different retailer to get it in a reasonable time.

What erks me is that there was no indication that product was "not in stock" or "on back order" before I purchased it. That's false advertising.

"


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Verified Customer
Rating 10/10
5/5
2016-12-05

BOOM!!!

"When you can get Klipsch speakers for WAY less than anywhere on the web and have it delivered for free and get it quickly.....well, now that's a humdinger of a deal. Audiogurus is one bright shining star....make that 5 stars!!!"


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Verified Customer
Rating 10/10
5/5
2016-11-18

Audiogurus Got R' Done

"Item out of stock at the manufacturer when ordered, but as soon as it was back in stock, they delivered. Easy to contact and very polite! Would deal with them again. Very professional service."


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Verified Customer
Rating 8/10
4/5
2016-10-25

Good products -- streamline internal communication

"The product they provided was perfect. The order had one glitch. My order was drop shipped from the manufacturer, and Audiogurus did not supply any shipping or tracking information, not even that the package had shipped or that it would be drop shipped. I called Audiogurus a week after I placed the order and at that time was told that it was back ordered and to expect shipping within the next week. I received the package from the manufacturer later the same day! Seems like a bit of work needs to be done to streamline communication. "


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Verified Customer
Rating 2/10
1/5
2016-07-27

"Haven't received my order, they won't return calls or emails "


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Verified Customer
Rating 2/10
1/5
2016-05-12

Terrible

"I placed my order 8 days ago. My payment hasn't gone through nor have I received any shipping information. I've tried calling the store, but no one will return my calls. I received an email about this survey before I ever received shipping information! Terrible company. They should be ashamed. "


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Verified Customer
Rating 10/10
5/5
2016-04-25

Best deal I could find!

"I got exactly what I ordered without any problems or delays, and the delivery was on schedule. After a lot of research, the unit price and shipping charges were the best deal I could find. "


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Verified Customer
Rating 10/10
5/5
2016-04-22

blazing fast

"ordered my Sunfire sub late Thursday and delivered that Saturday. Sub sounds great and has complimented my system by adding deep bass filling my room. so excited about the current sound for past 6 days, I've yet to calibrate the system correctly. couldn't have made a better choice with Audio Gurus."


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Verified Customer
Rating 10/10
5/5
2016-03-24

Perfect

"Excellent company. Will purchase again"


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Verified Customer
Rating 8/10
4/5
2016-03-23

"Had problems communicating with Audiogurus due to their server not functioning properly. Other than that I am pleased with purchase. Will probably purchase from them again in the future. They are friendly and accommodating with a great selection of audio gear."


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Verified Customer
Rating 10/10
5/5
2016-03-11

"Excellent service and product arrived as advertised. "


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