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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Audiogurus
    • Address: n/a
    • Contact: store@audiogurus.com
    • Phone: (877) 246-5427
    • Customer Support: (877) 246-5427
    • Business Hours: 8AM-8PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.63/10 5.63/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 4.38/10 4.38/10
    Return/Replacement policy: 0.00/10

309 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"arrived in good condition"


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Verified Customer
Rating 10/10
5/5

"Ordered on a Monday. Arrived by Friday. Right product. New. No damage.

I couldn't be happier.
"


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Verified Customer
Rating 8/10
4/5

"Order was delivered pretty quickly although staff was unable to provide a tracking number or ETA. Would purchase from Audiogurus again. Excellent prices and deals on combos"


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Verified Customer
Rating 10/10
5/5

"Great price, great service!"


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Verified Customer
Rating 10/10
5/5

"Excellent service. Prompt delivery."


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Verified Customer
Rating 10/10
5/5

"My order stayed in the "Processing" category for a little better than 2 weeks and after a few calls, checking the status, it became apparent that Audiogurus should have another step in their process of notifications. Maybe something stating more than just "Processing" when an order might be delayed due to being on back order from the manufacturer. I was the recipient to their sweepstake and was awarded the equivalent of $500 in points with the company. During the delay, I wasn't sure if my points weren't eligible for the purchase, was PayPal not responding or do I need another form of payment. I was assured that everything was fine. Finally my order came due and was delivered in less than 24hrs. I'm still very pleased with Audiogurus, sweepstakes or not. I just ask that they consider anot her notification if your order will be delayed. "


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Verified Customer
Rating 10/10
5/5

"My product was backordered, but AudioGurus went the extra mile with communication. I received both an email and a follow-up phone call advising that the product was new, and as such they were at the mercy of Yamaha. I was not in a rush, so it was absolutely no problem. I was really impressed that they took the time to call and let me know that there would be a slight delay. GREAT customer service!"


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Verified Customer
Rating 10/10
5/5

"Fast delivery
Good price .. Cheaper than amazom
Will be back for more
Thanks
"


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Verified Customer
Rating 8/10
4/5

"Purchased Denon Envaya Mini bluetooth speaker. Audiogurus was one of the only places that had it in stock. My order was shipped promptly and tracking information was provided. Audio gurus is a great vendor."


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Verified Customer
Rating 2/10
1/5

"Package incomplete. No updates no phone call
Below Poor customer service
"


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Verified Customer
Rating 10/10
5/5

"Shipping was very fast (much appreciated).
Quality is very good.
"


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Verified Customer
Rating 10/10
5/5

"I ordered my klipsch reference ii surround speakers from audiogurus and one of the grilles was broken. THEY SENT A BRAND NEW REPLACEMENT! It had to happen in shipping id bet, but they sent a brand new one! Awesome company in my book! I'd definitely order again! "


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Verified Customer
Rating 10/10
5/5

"Audiogurus had my large order direct shipped expediently without charging shipping fees to meet my deadline and they kept me well informed of the process. "


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Verified Customer
Rating 10/10
5/5

"Speakers arrived in less than a week. I am very pleased with my ordering experience with Audiogurus."


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Verified Customer
Rating 6/10
3/5

"Item damaged during handling."


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