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Stores > Audiogurus
  • Audiogurus

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      8AM-8PM EST
      GENERAL PHONE
      (877) 246-5427
      FAX
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    • SUPPORT EMAIL
      store@audiogurus.com
      SUPPORT PHONE
      (877) 246-5427

    Payment options

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    • option not available Money Order
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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Audiogurus by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-11

Great merch, iffy email confirmations

"I'm very satisfied with the audio cables I bought. Next time it would be better if the vendor could notify me that my order had been processed. It too me three days of calls and emails to find out "


Rating 2/10
1/5
2017-03-07

unable to produce goods in 2+ weeks. run around when calling

"this just is not a reliable business. i have had to call multiple times and each time i am promised a tracking number will be issued and the item will be drop shipped. it's going on 3 weeks no with no item and no tracking number. the bottom line is that this is not a reliable business and this review isn't about shaming them, it's a warning to other shoppers on what you're potentially dealing with. there are people who run a business out of their bedroom who are far more reliable and have much better service than this place"


pmjrromano's Avatar

Cape Cod, MA Verified Customer
Rating 8/10
4/5
2017-02-22

Great Price but received late !!

"Ordered on Feb 14, today is Feb 22nd, no communications, no item shipped. Just don"t know what is happening with my order!! Item showed up on March 7th! Called and spoke to Customer Support. He was very helpful and returned my call the same day."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-02

Audiogurus: Lights On - Nobody Home

"I ordered an item on December 26th that was described as 'Available within 1-2 Business Days. The 'pending' charge appeared on my credit card, so payment was not a problem, and order confirmation emails came as expected. However, it has been one full calendar week, including 4 business days, and I have not heard a peep from audiogurus, even after I made an email inquiry to their customer service. I believe there are laws protecting consumers wherein if a company cannot deliver an item within the advertised time, they must show the item as backordered and cannot collect or encumber any funds until such time as they are able to complete the transaction. Audiogurus has been radio silent and asleep at the wheel. I would describe them as 'lights on, nobody home' during my first experience with them. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-26

Martin Logan Bookshelf

"Great experience from beginning to end, My speakers are in perfect condition. I will definitely recommend Audiogurus to my friends. "


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Verified Customer
Rating 10/10
5/5
2016-12-20

"Arrived timely - item new in box as described."


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Verified Customer
Rating 4/10
2/5
2016-12-14

late shipping and no communication

"I ordered a pair of speakers. On their website it says "available in 1-2 business days".
After a week I called and the representative said the speakers should arrive from the warehouse in few days (that's after a week).. she said she will call the warehouse to see if it can be shipped directly to my house and she will get back to me by EOD, Never called....
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-06

Product Not In Stock and Did Not Tell Me

"I ordered the product on 11/29/16. Waited until 12/06/16 before I called them to find out what is going on. The rep said, "This product is not in stock and we are waiting for it to get to our warehouse"

My project has been on hold for 7 days and will be for another 7 days. I would of gladly paid more money for the product from a different retailer to get it in a reasonable time.

What erks me is that there was no indication that product was "not in stock" or "on back order" before I purchased it. That's false advertising.

"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-05

BOOM!!!

"When you can get Klipsch speakers for WAY less than anywhere on the web and have it delivered for free and get it quickly.....well, now that's a humdinger of a deal. Audiogurus is one bright shining star....make that 5 stars!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-18

Audiogurus Got R' Done

"Item out of stock at the manufacturer when ordered, but as soon as it was back in stock, they delivered. Easy to contact and very polite! Would deal with them again. Very professional service."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-10-25

Good products -- streamline internal communication

"The product they provided was perfect. The order had one glitch. My order was drop shipped from the manufacturer, and Audiogurus did not supply any shipping or tracking information, not even that the package had shipped or that it would be drop shipped. I called Audiogurus a week after I placed the order and at that time was told that it was back ordered and to expect shipping within the next week. I received the package from the manufacturer later the same day! Seems like a bit of work needs to be done to streamline communication. "


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Verified Customer
Rating 2/10
1/5
2016-07-27

"Haven't received my order, they won't return calls or emails "


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Verified Customer
Rating 2/10
1/5
2016-05-12

Terrible

"I placed my order 8 days ago. My payment hasn't gone through nor have I received any shipping information. I've tried calling the store, but no one will return my calls. I received an email about this survey before I ever received shipping information! Terrible company. They should be ashamed. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

Best deal I could find!

"I got exactly what I ordered without any problems or delays, and the delivery was on schedule. After a lot of research, the unit price and shipping charges were the best deal I could find. "


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Verified Customer
Rating 10/10
5/5
2016-04-22

blazing fast

"ordered my Sunfire sub late Thursday and delivered that Saturday. Sub sounds great and has complimented my system by adding deep bass filling my room. so excited about the current sound for past 6 days, I've yet to calibrate the system correctly. couldn't have made a better choice with Audio Gurus."


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