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Stores > Audio Advisor
  • Audio Advisor

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Money Order
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    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
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    • option not available Priority Next Day
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    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Audio Advisor by clicking a star below.
Rating 10/10


"Knowledgeable staff. Great product selection. Great prices. Does not get much better than this!"

This review was modified by Mark_1 on December 06 2016 09:27:34 AM

Rating 2/10

"DO NOT BUY FROM AUDIO ADVISOR! Awful seller. Whenever you buy to them they automatically start sending you lots of catalogs and there is no easy way to make them stop. They were also incredibly rude to me on the phone"

This review was modified by alex0101 on December 17 2015 10:22:05 AM

No Avatar

Rating 2/10

"I called Customer support to ask about a cheap turntable that they had listen on amazon. I was asking about it's condition since it was a pretty good deal, and after I get off the phone, I go to try and buy it only to find that the listing is gone! right after I get off the phone, I can only assume the amazon support employee I was talking to on the phone went on to buy it before I could! And the employee won't pick up when I call back because he knows what he's done. Very disappointing. Bad people work for this company."

Rating 10/10

"Over the years have dealt with them repeatedly purchases large and small. They are one of the best places on the web to purchase electronics. Reasonable selection, nowhere can carry every line, not always the cheapest but I can order from them without any concern of having a bad online experience. Yes I have had occasion to return an item it was painless they actually seemed to care about customer satisfaction, an increasingly rare attitude today.
In addition AA ships very fast.

derps's Avatar

Rating 10/10

"I wish all online audio shops were this easy to deal with. I am a cheapskate, and always look for audio bargains.

I ordered two little amps from them, and they were advertised as "demos." I could not find so much as a fingerprint on them. I continue to shop there, and though the prices have risen a bit, they continue to impress!

Rating 10/10

"I ordered a pair of speakers stands from Audio Advisor. My dealings with them have been smooth and nothing short of awesome. I ordered the stands on a Tuesday and they arrived on my doorstep on Thursday of the same week. Talk about fast! I just wish I had a larger home theater budget to spend with this company. I would not hesitate buying from Audio Advisor in the future."

Rating 10/10
ResellerRatings.com TOP REVIEWER!

"They had the best price on an item. It was so far below it had to be a price mistake maybe. I noticed not to long after I ordered the price went up. Still in all it was shipped quickly and was brand new with no damage.

I have purchased items from them in the past but this was such a great transaction I just had to post.

This review was modified by cr250r1 on May 04 2010 07:03:30 AM

Rating 10/10

"I ordered 2 speakers on Tuesday. I received a shipping notice with tracking numbers on the same day. I received the speakers on Thursday. Excellent, smooth transaction."

Rating 2/10

"Difficult - Seller would not allow billing address and shipping address to be different.

My Father was going to buy a turntable for my birthday, but the order was placed on permanent hold. When asked about this, the seller stated that the credit card company must have the shipping address on file. When speaking with the credit company, they stated that this is not necessary and is very uncommon. However, when telling the seller this information they would not budge.

Order was cancelled and business was brought elsewhere.
It's interesting to note that seller stated that 50% of their sales are put on "permanent hold."
And apparently everyone takes their lunch breaks at the same time making it difficult to contact them when needed. Not good business in my opinion.

Rating 2/10

"Charged me a 10% restocking fee on a damaged speaker (internal circuit board loose inside speaker) after I had called to alert my return and that it would be past the 30 days due to traveling (was 35 days) if I couldn't fix it."

Rating 10/10

"This is an excellent place to order speakers from. Both times I have ordered pairs of speakers using ground shipping, and they have arrived in 2 days!

My order was placed on the night of the 4th and they arrived on my doorstep the 6th. Most places wouldn't have even shipped it by then, so this is impressive.

The prices are great, the service is quick, definitely a top notch store.

Rating 10/10
ResellerRatings.com TOP REVIEWER!

"I ordered a Grado adapter cable that none of my local stores carried. I was sent an order confirmation right after placing my order on Sunday, and received a shipping confirmation email with tracking number on Monday. My order was at my door on Thursday.

It was packaged well. The cable was sealed in a heavy plastic Grado pouch, and that was placed in a cardboard box with my packing slip and a great store catalog. I wouldn't hesitate to order again.

Rating 10/10
ResellerRatings.com TOP REVIEWER!

"I have ordered from AudioAdvisor.com on 2 dates now without any issue. My first order was through them directly consisting of a 7.0 speaker setup, and all boxes arrived on time without issue. My second order was placed through Amazon.com since it saved on shipping vs. direct checkout. When the speakers arrived one of them had a damaged grill, but the speaker itself was unharmed. I sent a single e-mail to customer service and was told they would ship me a new one. Today it showed up at my door without any pestering. Never had a more painless experience getting a replacement part than that! I would definitely order again."

Rating 2/10

"I ordered a speaker from these people on May 17, 2008. On May 18, 2008 I received an e-mail asking me to confirm what I had ordered was really what I wanted. Duh! I was told it would ship that day May 18, 2008. After I had received nothing from Audio Advisor, Inc for 10 days I called them on May 28, 2008. I was told that my salesperson was to busy to talk to me, but that the item had not yet been shipped. On May 28, 2008 I cancelled the order. On May 30th I received an e-mail saying my order had been cancelled due to BAD CREDIT!! That ia a pure lie!

Incidently I made the purchase for $50 cheaper elsewhere.

Rating 10/10

"Unbelievable customer service!

Placed an order for some items that turned out to be back ordered. They not only met my expectations in offering me a substitute, but far exceeded it. Not only that, the new items were shipped out within an hour of them fixing my order. Also, the demo item I ordered was in the same condition as a brand new version of the same item.

Would definitely purchase from them again in the future, and a big thank you to Corey Kapteyn for taking care of my order.

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