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Stores > AtBatt.com

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  • AtBatt.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 28918 Hancock Parkway
    • Contact: resellerratings@atbatt.com
    • Phone: 661-775-2020
    • Customer Support: 877-528-2288
    • Business Hours: 7AM-5PM PST Mon-Fri
    • Fax: 661-775-2025

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2,666 Customer Reviews

Rating 2/10

Horrible company

"Ordered overnight deliver, you'd think that would mean you need them fast. Casual email a day later saying they can't ship until they clear up some CC info due to different billing/shipping address. Are you kidding me? To top it off each $15 battery was bad. To top that off, they never answer their phone. This place is a fraud."

This review was modified by consumer1111 on January 21 2016 02:10:26 PM

Rating 2/10

"D O N ' T
M O N E Y !

B A D Q U A L I T Y B A T T E R I E S !

Rating 2/10

"If I could give 0 stars I would. Two issues of fraud:

1) I ordered two (2) 9cell laptop batteries. There is no way it is a 9 cell battery as fully charged there is only 6 hours of power;

2) I upgraded and paid for 2 day shipping. Days later they told me that the site says will ship in 3-4 days. They were still past this deadline, so then they said they meant BUSINESS days. So paying for 2 day delivery means nothing. And DAYS really means BUSINESS days.

Yeah, don't buy from these fraudster hacks!

This review was modified by sjte on November 27 2015 10:48:09 AM

Rating 6/10
ResellerRatings.com TOP REVIEWER!

"Ordered noon on 9/29 website indicated in stock item,
not shipped until 10/1 via usps, received 10/3.
Was just the item (bb sealed lead/acid battery) I was looking for.
thought shipping was slow 2 days to ship something in stock.
Hopefully this battery will last.

Rating 2/10

"I've shopped with AtBatt to purchase replacement batteries for my power tools, UPS, power belts, and my laptop. They carry several manufacturers, but their telephone sales reps recommend Amstron because it's their in-house brand and they supposedly back it up with a better warranty. Although more expensive than their other brands (and a lot more expensive than similar items from eBay or Amazon), I decided to replace my laptop battery with their Amstron battery.

A few months later, I started experiencing problems with my laptop. The trackpad clicked randomly and stuck at the worst times. It was extremely frustrating and made my Macbook unusable. After searching online for a solution, I read that the problem could be caused by a swollen battery putting pressure on the trackpad from inside. Yup! My new Amstron battery was a few millimeters thicker on one side and that was enough to cause problems for me. A swelling lithium ion battery is serious safety concern as well.

When I emailed AtBatt customer service, the rep agreed that the battery I purchased was defective and would normally be under warranty. The problem, however, is that they discontinued that battery. So guess what? "There is nothing we can do." I requested either a replacement, repair or a refund so I could purchase a replacement elsewhere. Nothing. The first time I've needed them to backup their product has been a very disappointing experience. Two stars because my other purchases from them seem to be working.

This review was modified by ConsumerLikeYou on September 30 2015 01:30:49 PM

Rating 2/10

"I ordered a set of 16 batteries from them, checking and double checking if they were good enough for my application with the salesman. Paid and they shipped, they only lasted one and a half weeks and by the time they replied for return it was after the 30 day return policy, they offered me 10% off a next purchase...I told them amazon has the same discount for the same product from you with free shipping. I got nothing but the runaround. Please do your research and buy smart!"

This review was modified by Restlessrustler on July 23 2015 09:10:55 AM

Rating 10/10

"I ordered rechargeable AA batteries about 8AM on Thursday. I got them on Friday. Super speedy service. I think the batteries may be cheaper than the CVS stuff I've been getting all these years. I would definitely buy from them again."

This review was modified by Kimberly79 on March 07 2015 11:36:39 AM

Rating 4/10

"Overcharging customers for shipping. A single battery weighing less than an ounce costs $7 to ship. Then I found out they ship via USPS First Class, not Priority Mail, not FedEx or UPS Ground. I got a quote from their zip code from USPS and it said 98 cents for First Class. They replied that it was sent in a flat rate envelope and includes a handling fee. Since when did USPS offer flat rate envelopes for First Class postage?"

Rating 10/10
ResellerRatings.com TOP REVIEWER!

"Good prices and reasonable shipping for name brand UPS batteries. I'm not buying off-brand UPS replacement batteries anymore because it seems they don't last as long. "

Rating 2/10

"“I order a replacement battery online from their website at 10:08 am and choose 2nd day delivery. Their website advertise that order place before 11:00 am will be shipped the same day. I did not receive my order until 6 day latter. When I call the their customer service, they put me on hold for more than 25 minute and try to make up a whole list of ridiculous excuse. The supervisor Randy was rude and unprofessional. "Do not order from this company". They are unreliable and have poor business ethics and customer service.”"

This review was modified by pc928 on September 05 2014 09:49:36 AM

Rating 10/10

"Order was quick. Already in use. Dave"

This review was modified by davelurz on March 01 2014 04:31:21 AM

Rating 10/10

"great delivery time and comunication from this site."

Rating 10/10

"The battery that I initially received did not work but they replaced it promptly with one that did work. Excellent communication with customer service."

Rating 10/10

"Good battery, great price"

Rating 10/10

"The price is unbeatable and they arrived on time..."

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