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Full Rating Profile
  • AtBatt.com
    • Address: 28918 Hancock Parkway
    • Contact: resellerratings@atbatt.com
    • Phone: 661-775-2020
    • Customer Support: 877-528-2288
    • Business Hours: 7AM-5PM PST Mon-Fri
    • Fax: 661-775-2025

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2,619 Customer Reviews

Rating 10/10

"I ordered rechargeable AA batteries about 8AM on Thursday. I got them on Friday. Super speedy service. I think the batteries may be cheaper than the CVS stuff I've been getting all these years. I would definitely buy from them again."

This review was modified by Kimberly79 on March 07 2015 11:36:39 AM

Rating 4/10

"Overcharging customers for shipping. A single battery weighing less than an ounce costs $7 to ship. Then I found out they ship via USPS First Class, not Priority Mail, not FedEx or UPS Ground. I got a quote from their zip code from USPS and it said 98 cents for First Class. They replied that it was sent in a flat rate envelope and includes a handling fee. Since when did USPS offer flat rate envelopes for First Class postage?"

Rating 10/10

"Good prices and reasonable shipping for name brand UPS batteries. I'm not buying off-brand UPS replacement batteries anymore because it seems they don't last as long. "

Rating 2/10

"“I order a replacement battery online from their website at 10:08 am and choose 2nd day delivery. Their website advertise that order place before 11:00 am will be shipped the same day. I did not receive my order until 6 day latter. When I call the their customer service, they put me on hold for more than 25 minute and try to make up a whole list of ridiculous excuse. The supervisor Randy was rude and unprofessional. "Do not order from this company". They are unreliable and have poor business ethics and customer service.”"

This review was modified by pc928 on September 05 2014 09:49:36 AM

Rating 10/10

"Order was quick. Already in use. Dave"

This review was modified by davelurz on March 01 2014 04:31:21 AM

Rating 10/10

"great delivery time and comunication from this site."

Rating 10/10

"The battery that I initially received did not work but they replaced it promptly with one that did work. Excellent communication with customer service."

Rating 10/10

"Good battery, great price"

Rating 10/10

"The price is unbeatable and they arrived on time..."

Rating 10/10

"Battery arrived as described. When I called with a question, it was answered professionally and in a friendly manner."

Rating 10/10


This review was modified by wetzelnotaryservice on February 07 2014 01:52:52 PM

Rating 10/10

"Not only was my purchase just as described in the web site, it also arrived sooner than predicted. I would do... and will do business with them again. Did I forget to mention the pest price around! So now that I have some new batteries, I need to get out there with my leaf blower and get to work. Thanks for your speedy service. Dan"

Rating 10/10

"Website is easy to navigate. Products are described in detail. Pricing is competitive. Order was processed and shipped on time as promised. Packaging was appropriate for the product."

Rating 10/10

"It took another phone call after 2 wks to finally get my battery delivered, but it was done and it works."

Rating 2/10

"Ordered product online. Never received shipping information. Called customer service who had no documentation of the order but stated I had the correct email conformation and order number. They said because of this I was never charged and not to worry the order did not process.
I then received an email saying that I had a delinquent payment and needed to pay for the order that did not exist. I again had to call customer service who told me that email was sent in error and not to worry about it. I had to confirm once again that I wasn't being charged for something that never shipped.
Overall a beyond confusing and time consuming event for a simple battery order. Now I have to make sure my card is not charged.

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