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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ashley Bridget Ashley Bridget Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.69/10 7.69/10
    Chance of future purchase: Rating 8.36/10 8.36/10
    Shipping & packaging: Rating 8.01/10 8.01/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 9.27/10 9.27/10

512 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just wanted to say that I have received outstanding customer service and wanted to say thank you. I contacted Ashley Bridget yesterday about a bracelet that I had just recently purchased that had broken. I included my invoice purchase order and a picture of my broken bracelet and Ms. Danielle Hemmingway responded to my email the very same day! She thanked me for including a picture and told me that she had already placed an order to replace my broken bracelet for me! Wow, no game of 24 questions...just great customer service. Thanks! :)"


Rating 10/10
5/5
modified review posted

"I just placed an order for a beautiful bracelet and realized after I place the order that I had not applied the promotional code. I immediately sent an email asking if it could still be applied. I had an email back within minutes and by the next day they had refunded me the amount that I received for the discount. This was truly amazing and almost never happens. Kimberly Moore knows what good customer service is all about. Kudos to her. I will definitely use them again."


Rating 10/10
5/5
modified review posted

"I recently needed to contact the team for an issue I had with a bracelet clasp. Kimberly Moore assisted me and was AWESOME! She resolved my issue within 1 hour! "


Rating 10/10
5/5
modified review posted

"Kimberly Moore is an excellent customer service rep. She was very quick and professional with her response to my inquiry about a recent product purchase. It is wonderful to see that excellent customer exists in this hectic world we all live in! I will definitely be back to purchase more one day."


Rating 10/10
5/5
modified review posted

"I am so impressed with the level of customer service Ashley Bridget provides. I had a very minor issue with my order and was personally contacted via email to get it resolved. My customer service rep, Penny, went above and beyond to make sure I was taken care of. I will definitely order from Ashley Bridget again.

Oh, and the jewelry I ordered is beautiful and very well made. :-)
"


Rating 10/10
5/5
modified review posted

"I Love this jewelry and meaning behind it. I bought 3 braclets for graduation gifts. One arrived broken with the L disconnected from the word Love. I sent a picture that night and when I work up there was a email response with a remedy to the situation.
I have NEVER has customer service respond this quickly. One more reason to love the AshleyBridget jewelry.
"


Rating 10/10
5/5
modified review posted

"Elizabeth Customer service is great!!! My mom had an issue with her gift, and it was solved immediately!!! She loves her "Mother" bracelet."


Rating 10/10
5/5
modified review posted

"Kimberley Moore was of great help. I hadn't received an email confirmation or tracking number and she was very quick at responding and helping me with my issue. Very Happy!"


Rating 10/10
5/5
modified review posted

"Great Customer service form Kimberly Moore. I had a bracelet that broke and she sent a replacement of my choice quickly.
Thank You!
"


Rating 10/10
5/5
modified review posted

"I purchased 5 patience turquoise bracelets for my bridesmaids! Love them they are exactly what the girls needed and are the perfect color match to the dresses. When I didn't get the free bracelet Ashley Bridget was quick to help me out and send me the extra bracelet! "


Rating 10/10
5/5
modified review posted

"Kimberly Moore and customer service was prompt and my issue was rectified within 24 hours on a weekend! That to me is excellent customer service. If the product is as nice as the customer service team I am for sure to be pleased. "


Rating 8/10
4/5
modified review posted

"outstanding customer service...needed to return and your customer service rep, Kimberly Moore was there with quick responses and help...will definitely shop here again "


Rating 10/10
5/5
modified review posted

"I just recently found Ashley Bridget on Facebook. I fell in love with the nature bracelet and ordered it. I got the bracelet and it was just as it looked online and I was very pleased with it. The bracelet I ordered was white and after the fact I saw that there was also a black one. I really wanted the black one! I sent in a request for exchange and got a reply right away. Kimberly Moore was very helpful and made the exchange process so easy! I feel like a valued customer and will definitely be adding to my collection! Thank you for everything!!!"


Rating 8/10
4/5
modified review posted

"Ordered two fabulous bracelets for myself and important friend in my life!
I made a mistake while ordering and your customer service Kimberly Moore was such a help! I'm excited to get these bracelets and for such a reasonable price!
"


Rating 2/10
1/5
modified review posted

"They have extremely poor customer service. They never notify you via e-mail when your package is being shipped nor a tracking number. They also say they use UPS oh they do but then they turn it over to the post office to be delivered which extends the delivery time of your item. Bottom line stay clear of this company if you want an item in a reasonable amount of time. Also you are paying UPS charges but getting USPS delivery."


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Ashley Bridget is a Merchant Member! Learn more

Ashley Bridget is a merchant member
Ashley Bridget participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.