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Stores > Ashford.com
  • Ashford.com Ashford.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 680 5th Avenue, 14th Floor
    • Contact: customerservice@ashford.com
    • Phone: 866-274-3673
    • Customer Support: 866-ASHFORD
    • Business Hours: 9:00am - 10:00pm ET Mon-Thur, 9:00am - 4:00pm ET Fri, Closed Sat, 10:00am-6:00pm ET Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review Ashford.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-22

Repeat customer.

"I was so satisfied with my first purchase that I decided to purchase from Ashford again. I will be back."

This review was modified by SchoolBusYellowOrca on March 24 2017 06:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Great deal-easy to use coupon fromBrad's

"Simple check out, easy shopping"

This review was modified by MagicMintLoon on March 24 2017 05:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

shop shop shop

"very easy website....love they are with Brad's Deals"

This review was modified by FluorescentOrangeChicken on March 24 2017 05:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Good

"Liked the collection on ur site "

This review was modified by bsc009 on March 24 2017 02:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Watch Me

"Great experience to shop. Great prices!"

This review was modified by CarnationPinkDuck on March 24 2017 08:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Excellent customer service

"I called customer service and got a rep who was very helpful and very nice. I didnt pay attention to her name :-(

thank you
"

This review was modified by EggshellPrayingMantis on March 24 2017 06:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-22

"Nice and giving big discounts thanks to Ashford team."

This review was modified by JasmineMeerkat on March 24 2017 06:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Very good costumer service

"All questions were answered quickly, faster than I have expected"

This review was modified by TurkishRoseTiger on March 24 2017 05:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

"Easy to make choice and friendly UI."

This review was modified by FluorescentOrangeFinch on March 23 2017 05:15:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-21

Credit Cards were very difficult to accept on this web site!

"Really, I spent over an hour because this was so incorrect on the system!! Shame on you for how difficult my valuable time was wasted because of your ineptness!! I could not get the dang system to accept my MASTERCARD numbers, nor my validation code. This was the worst experience that I have ever encountered on online shopping!! You need to have your system updated to accept the credit card information. I finally resorted to using Pay Pal because after 4 tries of using my MASTERCARD I finally gave-up on paying that way! @ least Pay Pal did a satisfactory job. Try working thru the glitches in your Check-Out and then customers will come back to your site, and be less frazzled and stressed out by your payment routines!!!!"

This review was modified by PearlAquaBovid on March 23 2017 11:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

"I am happy with the purchases. So far I have bought 3 watches and they are good."

This review was modified by ashvitaravi on March 22 2017 03:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Best deals in the world

"Since 1999 I have purchased many watches from Ashford. I have always encountered exceptional bargains, and great service."

This review was modified by P77TA462 on March 22 2017 12:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Fantastic deals on great watches

"This is my second purchase from ashford..the first went so well with the Valentine's Day deal, my watch came quickly and very nicely packaged with a box of chocolates. This won't be my last purchase from Ashford!"

This review was modified by joshmc3221 on March 22 2017 06:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

120

"I can get the clock on time with the cheap price. The watch had the insurance and I like it. "

This review was modified by nhivuong139 on March 21 2017 12:30:18 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

"5 Star because it was very easy!"

This review was modified by Vflor_jiro on March 21 2017 12:30:18 AM

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