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Stores > Ashford.com
  • Ashford.com Ashford.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10019
    •  
    • BUSINESS HOURS
      9:00am - 10:00pm ET Mon-Thur, 9:00am - 4:00pm ET Fri, Closed Sat, 10:00am-6:00pm ET Sun
      GENERAL PHONE
      866-274-3673
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@ashford.com
      SUPPORT PHONE
      866-ASHFORD

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 4.00/10 4.00/10
Voice your opinion! Review Ashford.com by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-10-16

"It was difficult to get through the placing of the order. "


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Verified Customer
Rating 10/10
5/5
2017-10-16

Calvin Klein Refine

"IT IS MY FIRST TIME TO BUY WATCH ONLINE. HOPE IT WILL BE A SUCCESSFUL EXPERIENCE. THANKS"


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Verified Customer
Rating 8/10
4/5
2017-10-16

Shipping cost is too expensive

"Since, i have been a regular customer. i believe that i should get a promotion regarding the shipping fees. however, everything else is great!"


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Verified Customer
Rating 10/10
5/5
2017-10-15

"1st time dealing with Ashford. Just quoted same watch from a jeweler and Kohl's that I purchased from Asford at $495.00 and $379.00 and Ashford with their UNBELIEVABLE PRICES sold me the same name brand watch for $123. Such AMAZZZZING Prices. Great and extremely fair shipping ($.00. For me) AND SO EASY And QUICK TO MAKE PURCHASE NO EXTRA QUESTIONS OR SALES PITCHES JUST PURE CHECK OUT ❤️ LOVE"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Great price. Quick and easy order.

"Didn't necessarily "need" a new watch, but deal was so good, I had to have it."


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Verified Customer
Rating 10/10
5/5
2017-10-15

Love shopping at Ashford

"Suggestion: you guys need to start giving customers like discount/coupons /promo codes to keep us coming back. how about birthday discount?"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Great CSR Peter

"Talked to Peter at Ashford and he was very helpful in answering all my questions. "


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Quick and easy product ordering "


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Verified Customer
Rating 10/10
5/5
2017-10-15

tranphulinh

"still wait for seeing the watch. hope it's as expected."


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Verified Customer
Rating 10/10
5/5
2017-10-15

easy deal

"preowned watches are a good deal;recoomendable"


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Verified Customer
Rating 10/10
5/5
2017-10-15

"This is my 4th watch I bought from Ashford and I am very happy with all my purchases."


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Verified Customer
Rating 10/10
5/5
2017-10-14

"I am long time happy shopper with Ashford. I always find very good deals.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2017-10-14

Very Satisfied

"Enjoy shopping on your website"


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Verified Customer
Rating 10/10
5/5
2017-10-14

My wrist is very happy!!!!

"Every watch I've purchased from you is a winner. Your customer service department is very knowledgeable and they have turned me into so many new brands and styles I typically would never wear. After this last watch I am officially hooked. I swear people are sleeping on Ashford. WAKE UP!! These guys are the 100 % real deal for internet watch purchases. Keep up the solid work Ashford."


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Verified Customer
Rating 10/10
5/5
2017-10-14

Great seller.

"Good price, good products, good quality.."


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