Ashford.com Reviews - ashford.com Ratings at ResellerRatings

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ashford.com

Apparel & Jewelry

Rating 9.19/10 1,136 reviews

9.19/100
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Ashford.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (1,137)


Rating 4/10 2/5
modified review posted Jun-12-2013

"I ordered a HAMILTON Men's Khaki Navy Frogman Watch (H77716533) on 6/11 and received it today, 6/12, 1pm at my office. I recorded the opening of the package and my initial inspection. I was quite happy and immediately wore the watch. Less than 5 hours later I notice that the hour counter (a white dial within the main black dial) was no longer connected to its axel. It was loose and there was metal exposed in the background. Ashford's customer service was closed. I contacted an agent on using the Chat function on the website. He said he cannot help and instructed me to send an email to customerservice@ashford.com . I sent an email explaining what happened with photo attached. I am extremely disappointed I received a defective watch. I only wore it in my office and the most activity I had was typing and walking. I admit that I have concerns about the watches authenticity since I have only had a similar experience with a fake panerai I bought in Greenhill Mall in Manila. I hope they repond quickly and make this right. I will keep you posted."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great price, great service, quick, free shipping! Excellent store!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Super fast shipping. I have wanted a Hamilton Belowzero watch for a while and because the price was so good I was finally able to get one for my 40th birthday. I am very satisfied with my purchase. "

Rating 10/10 5/5
modified review posted Jun-11-2013

"The watch we ordered arrived within three days of ordering. The watch and all required document were as advertized. We will use Ashford again."

Rating 10/10 5/5
modified review posted Jun-11-2013

"fantastic service...my watches arrived safely within 3 days to Australia!!!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"I bought this watch from ashford in China.I am surprised for your rapidly service .Although I don't get the watch because of clearance ?I am pleased with this purchase."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Very Satisfied with the product and Delivery. Thanks."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Great product and service"

Rating 10/10 5/5
modified review posted Jun-10-2013

"I unfortunately had to return the product due to sizing and they were quick with instructions and my refund. The customer support was friendly, knowledgeable and very helpful. I've purchased items from ashford before and will continue doing so in the future."

Rating 10/10 5/5
modified review posted Jun-10-2013

"I was pleased with the watch itself it will be a nice Anniversary Gift. I had an issue with the billing but once I contacted Ashford.com. The took care of the issue and we are good to go.
The thing I was most impressed with was how quick the watch and the packaging. I would use them again "

Rating 10/10 5/5
modified review posted Jun-06-2013

"It is a very good piece to own."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Melinda H. Ashford Client Relations Director personally stepped in to assist with concerns I had with my initial ordering experience. She quickly explained the situation, rectified the issue, expedited the order and kept me informed of status. It's good to have that level of customer support, should you need it."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Excellent, fast delivery."

Rating 8/10 4/5
modified review posted Jun-05-2013

"I think my purchase was a very good quality watch.
Arrive quickly and return easily.
It was a pity that the watch was too big for my husband's wist.
But this is also a good purchase."

Rating 10/10 5/5
modified review posted Jun-04-2013

"I am totally satisfied with Ashford.com
Very good watch selling site."

 
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