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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ashford.com Ashford.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 545 BroadwayBrooklyn, NY
    • Contact: customerservice@ashford.com
    • Phone: 866-274-3673
    • Customer Support: 866-ASHFORD
    • Business Hours: 9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri Closed Sat & Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 5.71/10 5.71/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,665 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Received my watch quickly and it's beautiful."


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Verified Customer
Rating 10/10
5/5

"Fast service and well packaged."


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Verified Customer
Rating 10/10
5/5

"excellent prices, excellent shipping and communication"


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Verified Customer
Rating 10/10
5/5

"perfect watches. I like it!"


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Verified Customer
Rating 10/10
5/5

"One of the best sellers that i deal with

"


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Verified Customer
Rating 10/10
5/5

"I ordered, it said it would be here in 2 weeks and it was, you can't get better service than that."


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Verified Customer
Rating 10/10
5/5

"good service! Perfect items! Best deals!"


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Verified Customer
Rating 10/10
5/5

"I meant very satisfied..went well as I wanted it to be"


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Verified Customer
Rating 8/10
4/5

"Great experience, loved the watch!"


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Verified Customer
Rating 10/10
5/5

"your company is the maximum"


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Verified Customer
Rating 6/10
3/5

"I have not worn item enough to tell yet. "


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Verified Customer
Rating 10/10
5/5

"My watch arrived as ordered, very well packed. Very effortless transaction. Could not have gone smoother that this!"


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Verified Customer
Rating 10/10
5/5

"it is very good watch
delivery is quick
"


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Verified Customer
Rating 10/10
5/5

"great customer service, excellent price and quality"


Rating 10/10
5/5

"I ordered this Movado mens watch on Wednesday July 29; two hours later I got an email that the watch shipped.
The package was received on Thursday July 30 at 7:00.
I was so happy to get it and was really impressed with how it was packaged.
The watch looks great; even nicer than on the photo.
The compliments do not stop coming.
When I was going to write this review, I noticed that the watch went on sale. Since it was only a couple of days after I placed the order I contacted customer service and they gladly refunded the difference. This means customer service!!!!!
I will recommend them to others and will shop with them in the future.
Thank you for making my purchase so smooth without any hitches
A happy and satisfied customer
"


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Ashford.com is a Merchant Member! Learn more

Ashford.com is a merchant member
Ashford.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,714 merchant members.