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Stores > Ashford.com
  • Ashford.com Ashford.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 680 5th Avenue, 14th Floor
    • Contact: customerservice@ashford.com
    • Phone: 866-274-3673
    • Customer Support: 866-ASHFORD
    • Business Hours: 9:00am - 10:00pm ET Mon-Thur, 9:00am - 4:00pm ET Fri, Closed Sat, 10:00am-6:00pm ET Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review Ashford.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Always a pleasure

"This is about my 20th watch bought from Ashford, the fact that I've bought 20+ watches from them should tell you something..."

This review was modified by AmberChameleon-25523 on March 29 2017 05:00:09 PM

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Verified Customer
Rating 8/10
4/5
2017-03-27

payment

"easy to pay and the website easy to search"

This review was modified by PowderBlueWildebeest on March 29 2017 03:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Deal of the week

"Always look forward to weekly deals, very satisfied with watch"

This review was modified by theruler40 on March 29 2017 10:45:02 AM

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Verified Customer
Rating 8/10
4/5
2017-03-27

"Good but I bought 3 Rado chould be give discount on Thired "

This review was modified by ScreaminGreenWaterbuck on March 29 2017 10:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Raymond Weil

"Buy A nice watch in low price"

This review was modified by BubbleGumSailfish on March 28 2017 09:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Pleasant

"Was able to add an extra 20% off after a customer service rep provided me a link. :)"

This review was modified by LightCoralSparrow on March 28 2017 09:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-26

Web site terrible

"Your Web site is not user friendly. I have had many issues. Tech support not helpful"

This review was modified by TeaRoseOwl on March 28 2017 01:30:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-26

Expecting more deals from Ashford

"It is very good, good thing is I don't have to pay additional tax (or) shipping cost."

This review was modified by MoonstoneBlueHerring on March 28 2017 10:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-26

Great Website with Reasonable Prices

"I was looking for a unique original watch (Rado) and found it on the easy to navigate Ashford website. The website has numerous selection of watches with reasonable prices compared to others. The online person answered all of my questions and was very helpful (thank you Manny)... Cant wait to received my order!!"

This review was modified by PaleSpringBudTrout-76298 on March 28 2017 08:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

ok

"it's fine any time with you "

This review was modified by BlushOcelot on March 28 2017 12:01:45 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

"Extremely satisfied with watch. "

This review was modified by PortlandOrangeDog on March 28 2017 12:01:43 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

Great prices

"I have bought a number of new watches from Ashford and, up to now, I have been extremely satisfied with their service and professionalism."

This review was modified by eballetto on March 28 2017 12:01:30 AM

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Verified Customer
Rating 10/10
5/5
2017-03-25

automatic watch search

"i have been searching for the right automatic watch for weeks. my search ended here. found what i wanted at best price."

This review was modified by GreenYellowMinnow on March 28 2017 12:01:19 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

"Very user friendly website. Very satisfied with product. My second order"

This review was modified by PacificBlueBaboon on March 28 2017 12:01:13 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

love your watches

"simple to use websight, great watches"

This review was modified by PaleCeruleanMinnow on March 28 2017 12:01:11 AM

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