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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 545 BroadwayBrooklyn, NY
    • Contact: customerservice@ashford.com
    • Phone: 866-274-3673
    • Customer Support: 866-ASHFORD
    • Business Hours: 9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri Closed Sat & Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.93/10 8.93/10
    Chance of future purchase: Rating 5.71/10 5.71/10
    Shipping & packaging: Rating 6.79/10 6.79/10
    Customer service: Rating 5.83/10 5.83/10
    Return/Replacement policy: Rating 4.50/10 4.50/10

1,282 Customer Reviews

Rating 10/10
5/5
modified review posted

"Item delivered as described, everything functioning as it should, fast shipping, great price."


Rating 10/10
5/5
modified review posted

"Best prices on the internet by far. Excellent commuication and lightening fast delivery. Couldn't be happier with the Hamilton Pulsomatic watch I purchased. One of the best online purchases I have made. Thanks so much Ashford. "


Rating 2/10
1/5
modified review posted

"I was disappointed to your customer servicer. He or she ingnore my feelings about my problems.My package didn't arrive at my address, so I want your customer servicer to contact with the USPS.He or she refused my request, after He or she know I am a customer from China. I am sorry about your service."


Rating 10/10
5/5
modified review posted

"Very fast shipping and good quality.
"


Rating 10/10
5/5
modified review posted

"Very easy to order, great quality and fast delivery"


Rating 10/10
5/5
modified review posted

"I got my watch soon fast I couldn't believe it"


Rating 10/10
5/5
modified review posted

"I was very impressed with Ashford.com. The watch I bought was an excellent value, and they were super quick with shipping. I ordered on a Sunday, and by the next afternoon I had the shipping notification and a tracking number. The watch arrived quickly, and well packaged. I will definitely recommend Ashford to anyone looking for a good deal on watches."


Rating 10/10
5/5
modified review posted

"Watch is very beautiful, the wife is very like, the price is very cheap
"


Rating 10/10
5/5
modified review posted

"I got exactly what I wanted in 3 days, and got a nice luxury item on sale cheaper than I could find new anywhere else on the web"


Rating 2/10
1/5
modified review posted

"Plan to buy a Tag for Christmas, and the prices online are really good but I was a little nervous about buying something that expensive online. I started with a cheap watch from their clearance section to test delivery/ customer service. I am glad I did. Watch showed up on time, exactly what I ordered but it didn't work. Read through the manual - tried 2 or 3 things, pushing buttons/ check the battery... still nothing. I tried to contact Ashford. They have around the clock "sales support". If you want to buy something they are always available. "Customer service" is only until 2pm CST, though. Apparently, sales take a higher priority to keeping customers happy. Will not be buying an expensive watch here. Lesson Learned. "


Rating 8/10
4/5
modified review posted

"it is very easy to order and fast to deliver, good collection. Satisfactory overall experience "


Rating 10/10
5/5
modified review posted

"I am very satisfied with their service , so far on time delivery .... "


Rating 10/10
5/5
modified review posted

"Quick feedback when I need to cancel an order and make a new one. Very quick refund after the order cancel. Nice experience through shopping on Ashford."


Rating 10/10
5/5
modified review posted

"I am very satisfied with the service"


Rating 10/10
5/5
modified review posted

"Quick shipment, nice product with the competitive price."


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Ashford.com is a merchant member
Ashford.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.