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"Service, product, and price were good. Seller did not acknowledge order quickly and I had to email him to ask if he had received my order. I am leaving this rating because I was requested to by the seller. The seller provided confusing and inaccurate instructions for leaving the rating and comment on this site. For example, I did not find the invoice number where he said it would be. I had to dig out my paper invoice to get it. But on the whole, my experience with this seller was satisfactory and I would not hesitate to do business with him again. I would like to add that I appreciate other services provided by Bruce Wahler outside of this particular transaction. For example, the documention he wrote for the MIDI Solutions Event Processor Plus has been very helpful to me as I use that device. Thanks, Bruce!"
This review was modified by savante on February 08 2008 11:53:25 AM
"I am very satisfy with my recent purchase. Fast shipping, good communication and the product as described. Furthermore, this is not just a music shop but you can count on Bruce's advise anytime even with the product that he is not carrying. Excellent service, will do business again."
"Very courteous and responsive. Handled an awkward shipping situation from manufacturer with grace and patience. Knowledgeable and informative; all the qualities I look for in a retailer. Will definitely do business with Bruce Wahler and Ashby again! "
"I spoke to Bruce and ordered a Neo Ventilator. The package was on its way to me pretty much immediately, and was received sooner than expected. I am really pleased with the Ventilator, and the service from Ashby Solutions was first class. I would definitely order from them again. "
"Great knobs at a great price & quick post to Australia,very happy mate!,these fit my restored soundcraft mixer perfect,could'nt get them from even the original parts supplier! thanks John"
"Ashby Solutions has been a pleasure to work with. They have quality products, are extremely responsive, and process orders quickly. When I need midi-related gear, it's the first place I look."
"I want to thank Bruce at Ashby Solutions for the nice work he did on the footswitch and the stereo bypass upgrade, as well as the time he took to walk me through the options so I was confortable I was getting the right configuration. Simple stuff but sometimes I feel the days when customer service meant providing a service to your customer is gone. It is refreshing to do business with someone that takes pride in what they do and is committed to making sure the person they are doing business with walks away feeling great about the experience. Thanks Bruce. "
"Service, product, and price were good. Seller did not acknowledge order quickly and I had to email him to ask if he had received my order. I am leaving this rating because I was requested to by the seller. The seller provided confusing and inaccurate instructions for leaving the rating and comment on this site. For example, I did not find the invoice number where he said it would be. I had to dig out my paper invoice to get it. But on the whole, my experience with this seller was satisfactory and I would not hesitate to do business with him again. I would like to add that I appreciate other services provided by Bruce Wahler outside of this particular transaction. For example, the documention he wrote for the MIDI Solutions Event Processor Plus has been very helpful to me as I use that device. Thanks, Bruce!"