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Store Rating and Reviews AscendTech, Inc. / asendtek.com / BareboneKit.net

Homepage: http://www.ascendtech.us Shop Now at AscendTech, Inc. / asendtek.com / BareboneKit.net
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 512 participating companies!
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 8.16 / 10
Six-Month Reviews: 282
Lifetime Reviews: 2200

   


Lifetime Rating: 7.61 / 10
All Stores Avg.: 8.15
7.89 Pricing of Products and Services
7.45 Likelihood of Future Purchases
7.50 Shipping and Packaging
7.01 Customer Service
5.95 Return or Replacement
Show Reviews Read all 2,200 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
support@asendtek.com
phone:

customer support:
business hours (est):
10:00AM - 6:00PM EST. Mon - Fri

FAX:


Trust and Ethics Policy
 AscendTech, Inc. / asendtek.com / BareboneKit.net Customer Reviews
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Reviews 1 - 15 of 2271
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Very Dissatisfied
Reviewer: ascendTechbadbad
Click Here to See the Profile for ascendTechbadbad

11/6/09 8:50 PM
The barebones kit I ordered turned out to be a Gateway system board in a generic box. NO Documentation, missing IO shield, and NO DRIVER CD. The answer I got was this was an OEM system and to "read" the web. I do not recall anything about this being an OEM. There is nothing on the invoice stating this is an OEM board.  
The web page NOW states in rather small print, this is OEM and no documentation, CD or shield comes with the system.  
While the quality of the board install was above par, I will not do business with AscendTech due to misleading or untruthful advertising and an apparent lack of customer service.

Very Satisfied
Reviewer: Andre D
Click Here to See the Profile for Andre D

11/6/09 6:14 PM
I received the ECS RC410-M LGA775 DDR2 PCIe x16 SATA HP MOBO I ordered as promised in the time specified and after two weeks, my system is working like brand new. I will definitely recommend Ascendtech to friends & associates in the future.

Very Dissatisfied
Reviewer: halkelley
Click Here to See the Profile for halkelley

11/5/09 11:47 AM
this company is a NIGHTMARE...I would NEVER do business with them...I order an FX5200 video card...they send me what they say is an FX5200, but the card has no VGA connector...it has a single connector which, after a lot of research, I find out is a DMS-59 connector (which no one has ever heard of)...they won't take it back...I called to dispute the credit...ascendtech then calls me at home (which the credit card company said was very improper) and says they are going to report me for "theft"...I would NEVER deal with this company

Very Dissatisfied
Reviewer: Afishinabearsuit
Click Here to See the Profile for Afishinabearsuit

11/5/09 9:12 AM
Their prices seem good, but the RMA process is not reasonable or fair. I ordered a motherboard which arrived in a malfunctioning state (bad ethernet and soundcard), and after shipping the board back (which I had to pay for) and the tech determining that the board was defective, they charged me a 20% "restocking fee" (to restock the trash bin I assume), charged me for the original FREE shipping, and did not refund my return shipping. After all of this, I ended up with a refund reduced to 20$ for something that was completely their fault. I will never buy from this company again.

Very Satisfied
Reviewer: dmullsr
Click Here to See the Profile for dmullsr

11/4/09 8:04 PM
Good motherboard i got from ebay , i used the item number to prove i buy this from you. I already deleted the other emails you sent when i posted a good feedback. and thank you again for your help.Your site has great deals most likey buy from you in the future as we need parts ..

Very Satisfied
Reviewer: mneeley04
Click Here to See the Profile for mneeley04

11/4/09 2:33 PM
Motherboard was well packaged and exactly what I needed. Tested and functions great.

Very Satisfied
Reviewer: schoolbuyer
Click Here to See the Profile for schoolbuyer

11/4/09 12:21 PM
their website was very well organized and fast to respond. I purchased computer systemboards with a good warranty for considerbly less than what other companies were selling them for. we saved alot of money. not only did we get free shipping, but an extra warranty was added. i also spoke to a person on the phone with additioanl questions regarding inventory, they were able to quickly answer my questions and were nice to work with. i plan on shopping there again and recommend them to everyone.

Very Dissatisfied
Reviewer: joeymosely
Click Here to See the Profile for joeymosely

11/3/09 2:56 PM
You know Ascentech has some really great deals for some real savings, like the motherboard I just ordered, its a Pentium D, and its not a bad board, I have already ordered one before last month, its just a sad thing, to git such a great deal 66 dollars AND THIN GIT CHARGED 14 - 14 Dollars to ship the damn thing TO BAD Ascendtech, from now on I order from 3Btech.net they ship all of their items FREEEEEE....Ascendtech drops the ball, they offer a dual core motherboard combo snag, then clip ya on the 14 dollar shipping charge BOoooooooooooooooooooooooooooooooo!!!!!

Very Satisfied
Reviewer: ahthaus
Click Here to See the Profile for ahthaus

11/2/09 3:40 PM
New MoBo FIC C51G S.754 SATA PCI-e DDR400 2000Mhz  
Replaced ASUS pieceofcrap stock board in HP. Fast ship. no problems Thanks

Somewhat Satisfied
Reviewer: arleenking
Click Here to See the Profile for arleenking

11/1/09 2:49 PM
Found what I was looking for - reasonable price. Will shop here again

Somewhat Satisfied
Reviewer: sfland
Click Here to See the Profile for sfland

10/30/09 8:09 PM
The disk drive I ordered shipped within 48 hours. It arrived five business days later in adequate packaging. The drive was in good working order.

Very Satisfied
Reviewer: Rommel
Click Here to See the Profile for Rommel

10/29/09 11:48 AM
Easy to navigate website and streamlined ordering system. I purchased a hard to find replacement motherboard for an old Dell computer. Free shipping!

Somewhat Satisfied
Reviewer: charris1976
Click Here to See the Profile for charris1976

10/29/09 11:15 AM
Best price found online. Have not had the item shipped yet. But everything so far has been great. :)

Very Dissatisfied
Reviewer: pcgnome
Click Here to See the Profile for pcgnome

10/29/09 8:21 AM
I am less than impressed with the product. It has been less then 3-months and we just had our second hard drive fail out of 6. I will say that when the first arrived DOA they rma'd it quickly and replaced it with a good drive. We will see what happens with the second.

Very Satisfied
Reviewer: microsep
Click Here to See the Profile for microsep

10/28/09 5:48 PM
a++++++ seller will do buiness again

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