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Stores > Art.com
  • Art.com Art.com Elite Status
    • Address: Emeryville, CA
    • Contact: support@art.com
    • Phone: 919 831 0015
    • Customer Support: 800-952-5592
    • Business Hours: Monday-Saturday 9am-10pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.20/10 6.20/10
    Chance of future purchase: Rating 5.98/10 5.98/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 5.16/10 5.16/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review Art.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-25

Good

"Shipped quick and was exactly as specified. Ended up ordering 2 additional framed prints. No complaints"

This review was modified by DarkGoldenrodLimpet on March 28 2017 12:01:44 AM
Rep reply posted Mar-26-2017

A rep from Art.com, Raju4Art, has responded


Thank you for your review. I am happy to hear that your purchase arrived safely in perfect condition with well packaged. ”


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Verified Customer
Rating 2/10
1/5
2017-03-24

"I picked out pieces that I wanted to purchase, they took the order and gave a delivery date. Three weeks after the date I had no word from them and decided to call re the status. At first they couldn't find the order, the finally found it. It was discouraging and I cancelled."

This review was modified by LightSalmonPinkCrocodile on March 28 2017 12:00:46 AM
Rep reply posted Mar-24-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I’m sorry for the delay in fulfilling your order and that you have canceled it as we were not able to inform you of this status of the items sooner. I will review your order and be in touch with you shortly by email to provide further assistance and information. Thank you again for your review.”


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Verified Customer
Rating 10/10
5/5
2017-03-24

Fantastic print

"I found a print I had seen before but at low resolution. The print from Art was super resolution."

This review was modified by StilDeGrainYellowBeetle on March 28 2017 12:00:46 AM
Rep reply posted Mar-24-2017

A rep from Art.com, Raju4Art, has responded

“ Thank you for your review. I am happy to hear that you are pleased with the quality of the Artwork received.”


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Verified Customer
Rating 8/10
4/5
2017-03-23

Good

"I received my first piece right away and I love it but now I am waiting for the second piece of the same order and it's been 30 days and counting this I don't like ."

This review was modified by PalePinkStork on March 28 2017 12:00:21 AM
Rep reply posted Mar-23-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I’m happy to hear that first item arrived quickly, however I am sorry that the remaining one takes longer than expected to ship. I will be in touch with you shortly by email to provide further information and assistance. Thank you again for your review.”


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Verified Customer
Rating 10/10
5/5
2017-03-22

Great!

"Photo looks wonderful in our bathroom!"

This review was modified by OperaMauveBobcat on March 24 2017 10:30:01 PM
Rep reply posted Mar-23-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I am glad that the photo looks wonderful in your bathroom.”


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Verified Customer
Rating 2/10
1/5
2017-03-22

Bad PR

"I've called 3 times to get my total refund on my first order. Still haven't received it. Each time was told it was done. I'll not recommend this sight to ANYONE!!!!!"

This review was modified by LightCornflowerBlueRay on March 24 2017 05:15:02 PM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I’m sorry that you have not received a refund for your order. In order to ensure that this matter is resolved for you I will be reaching out to you shortly by email to provide further assistance and information. Thank you again for your review.


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Verified Customer
Rating 2/10
1/5
2017-03-22

A joke

"Waited and waited for over a month and then was told it was unavailable what a joke"

This review was modified by MustardLeopard on March 24 2017 03:15:02 PM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I’m sorry that your order is out of stock. In order to ensure that this matter is resolved for you I will be reaching out to you shortly by email to provide further assistance and information. Thank you again for your review.


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Verified Customer
Rating 10/10
5/5
2017-03-22

Gorgeous prints--nicely packaged.

"I decided to buy the giclee prints, and am happy I did. The prints are much more frame-worthy. It was just a small price difference."

This review was modified by FallowCaterpillar on March 24 2017 12:45:02 PM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your feedback. I am glad that you are pleased with the product quality and secured packaging.”


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Verified Customer
Rating 10/10
5/5
2017-03-22

Quick delivery!

"The print is exactly as expected and what was ordered. "

This review was modified by MunsellAardwolf on March 24 2017 09:45:01 AM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your feedback and I am happy to hear that you received the print exactly as shown online and that you are pleased with the quick delivery. ”


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Verified Customer
Rating 10/10
5/5
2017-03-22

Great quality piece. Happy

"Great experience. Have used them before with great experience "

This review was modified by VividTangerineThrush on March 24 2017 09:45:01 AM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your feedback. I am happy to hear that you had such a great shopping experience with us. ”


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Verified Customer
Rating 8/10
4/5
2017-03-21

Very nice product

"Happy with product,price and service.will buy from there again."

This review was modified by FernOctopus on March 23 2017 07:00:07 PM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I am glad that you are happy with product,price and service. Thank you again for keeping Art.com with your future shopping plans!”


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Verified Customer
Rating 10/10
5/5
2017-03-21

Just as shown

"The items I ordered looked just as shown on line. They came in super thick cardboard wrap to protect my items. I received them within a week. Love this site for good prices and a huge selection of art work in many different varieties."

This review was modified by LightYellowGoose on March 23 2017 05:45:02 PM
Rep reply posted Mar-22-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your feedback. I am glad that you are happy with the product quality, sale pricing, variety, quick shipping and our secured packaging.”


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Verified Customer
Rating 8/10
4/5
2017-03-21

Butterflies

"1st print I ordered never arrived==company ultimately replaced it. 2nd one I ordered arrived on time & I am pleased
with both my choices.
"

This review was modified by PumpkinOctopus on March 23 2017 03:30:01 PM
Rep reply posted Mar-21-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your feedback. I am happy to hear that the issue with your order was resolved as we have shipped you a replacement order and it was delivered on time and that you are pleased with your purchase.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-21

Custom Animal Photos Framed for Baby Nursery

"I must say that Art.com went above and beyond my expectations! The two art pieces ordered were custom framed and one of the glasses came in cracked. Art.com assisted in sending out a replacement right away. Top quality product with the BEST customer service. I will definitely by again."

This review was modified by Mark_gunia on March 23 2017 09:00:07 AM
Rep reply posted Mar-21-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I am very happy to hear we have exceeded your expectations and that you are impressed with the product quality and our customer service. Thank you for being a valuable customer for us. ”


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Verified Customer
Rating 10/10
5/5
2017-03-21

US flag print

"product was as described, and shipped promptly"

This review was modified by kenefrance on March 23 2017 06:30:02 AM
Rep reply posted Mar-21-2017

A rep from Art.com, Raju4Art, has responded

“Thank you for your review. I am glad that you are satisfied with your purchase since the product received was as described online and delivered quickly.”


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