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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Art.com Art.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Emeryville, CA
    • Contact: support@art.com
    • Phone: 919 831 0015
    • Customer Support: 800-952-5592
    • Business Hours: Monday-Saturday 9am-10pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.70/10 6.70/10
    Chance of future purchase: Rating 6.00/10 6.00/10
    Shipping & packaging: Rating 7.05/10 7.05/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.31/10 5.31/10

7,341 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5

"Prints had bend marks, straightened them somewhat, but I would think this would be a priority in your business . . "

Rep reply posted Aug-26-2015

Ashley4Art, Art.com rep has responded

“Thank you for your review. I’m so sorry to hear that your order was received with bent marks in it. Though we do our best to ensure that the item gets to you in the expected condition, sometimes during transit unfortunately shipments can be mishandled but we certainly don’t want you to settle for the item in that condition therefore I will be in touch with you shortly by email to provide further information and assistance. Thank you again for you reviews. –Ashley, Art.com”


No Avatar

Verified Customer
Rating 10/10
5/5

"I have bought several pieces from art.com over the last 5 years or so. They are always perfect, just as described or better. I get to have great art at such a reasonable price, right at my fingertips!"

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I appreciate your kind words. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Item arrived on time and I feel that the quality fit the price and I am very satisfied."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“Thank you for sharing the experience about your purchase. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Colors true to image and great packing for shipment."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you have received the item as expected. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"As one who has done framing in the past, I was pleased at the quality and care which was taken. Nice job, would definitely recommend. "

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I appreciate your kind words. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 8/10
4/5

"It was mostly great, but was cropped in a way I didn't expect with certain fine details excluded from the cropped area. Wish I had been given advance notice about this - might have chosen another set of dimensions."


No Avatar

Verified Customer
Rating 10/10
5/5

"Convenient to order, ability to view what finish picture would look like framed, arrived in perfect condition on time."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you are satisfied with our product and services. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Very please with my purchase. It shipped quickly and was in perfect condition when I received it."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you have received the item as expected. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Excellent customer service , safe and secure shipping .picture clear perfect framing. This is clearly the best way to buy art ."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you are satisfied with our product and services. We really appreciate it and will be happy to help for your future purchases with us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"These pictures are just as they were represented with vivid colors and size. I have ordered from Art.com many times and have never been disappointed. Items come when promised and wrapped very well to avoid damage. I highly recommend Art.com."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“Thank you for sharing the experience about your purchase. Your testimonial as a satisfied customer is really important to us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Prints arrived in a very timely manner and were well packed."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you have received the item as expected. We really appreciate it and will be happy to help for your future purchases with us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Was everything and more. Shipped and received in a timely manner. "

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you are satisfied with our product and services. We really appreciate it and will be happy to help for your future purchases with us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Just fine all around. All went well."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“Thank you for sharing the experience about your purchase. We really appreciate it and will be happy to help for your future purchases with us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Everything I have ordered looked exactly like it did online. Colors and quality were perfect."

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you have received the item as expected. We really appreciate it and will be happy to help for your future purchases with us. John”


No Avatar

Verified Customer
Rating 10/10
5/5

"Received quickly. Packing was great. Very satisfied with
quality of artwork.
"

Rep reply posted Aug-31-2015

John4Art, Art.com rep has responded

“I am happy to know that you are satisfied with our product and services. Your testimonial as a satisfied customer is very important to us. John”


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