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Full Rating Profile
Art.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Emeryville, CA
    • Contact: support@art.com
    • Phone: 919 831 0015
    • Customer Support: 800-952-5592
    • Business Hours: Monday-Saturday 9am-10pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
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    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
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    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.45/10 7.45/10
    Chance of future purchase: Rating 8.66/10 8.66/10
    Shipping & packaging: Rating 8.86/10 8.86/10
    Customer service: Rating 9.47/10 9.47/10
    Return/Replacement policy: Rating 9.56/10 9.56/10

3,666 Customer Reviews

Rating 10/10
5/5
modified review posted

"Actually the picture came damaged but more than that, the colors were off from shown on the net. Art.com was very responsive to my complaint. So much so that I didn't even have to go through the ordeal of returning the item. The charge was simply removed from my account."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“Thank you for sharing your experience. I'm glad that we made your shopping experience easy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"its a beautiful picture on photographic paper. I should have had them frame it for me.
"

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I am happy to hear that you are enjoying your purchase. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"I have ordered a number of times from Art.com and have never been disappointed in any way, Always 5-star in my book."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“Thank you for the lovely feedback. I am happy to learn that you had such a good experience shopping with us. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"They were very efficient and courteous when I had to return what I ordered and replaced it with what I thought I had ordered. It was my mistake but they were very nice to fix the problem. Everything I have ordered has been terrific! thank you."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“Thank you for sharing your experience. I'm glad that we made your shopping experience easy and I appreciate your valuable feedback. - Murtuza, Art.com”


Rating 4/10
2/5
modified review posted

"I ordered several pieces of art for a client. Three of them were printed incorrectly. They are being replaced but the client was very upset and it caused me a lot of extra work. Disappointing. "

modified review Rep reply posted Jul-28-2014

Ashley4Art, Art.com rep has responded

“Thank you for your review. I’m sorry to hear that three of the items on your order had been printed incorrectly. I’m glad that we were able to get these replaced for you but I can understand how you would be disappointed and how the client would be upset with consideration to the delay. I will be in touch with you shortly by email to follow up and to provide further assistance if needed. Thank you again for your review. –Ashley, Art.com”


Rating 10/10
5/5
modified review posted

"The print is exactly as pictured online. The quality is good, the colors vibrant - really adds life to my kitchen. I framed it in a dark warm brown wood frame and that really brings out the colors. Love it! Service was seamless, too."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback. I'm happy to hear that you are pleased with the quality of your purchase. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"It came quickly and was not damaged in any way. It also was true to the picture online."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived quickly and in perfect condition. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"I was very happy with the products and delivery."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that you are pleased with your purchase. It's a pleasure to make our Customers happy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"My picture had beautiful, bright colors, and the frame complimented them perfectly! I even named the parrots in the picture - Rhett and Scarlet!

I will check Art.com offerings before I purchase any art works again.

Edythe M. Campbell
"

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I am glad that your shipment arrived exactly as advertised and that you are satisfied with the quality of your purchase. Thank you for sharing your positive experience. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"My posters came to me very quickly and perfectly packaged. I love the quality of the pictures."

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived quickly and well packaged. - Murtuza, Art.com”


Rating 8/10
4/5
modified review posted

"Everything was great. Just disappointed with the dirt under the glass/over the mat. "


Rating 10/10
5/5
modified review posted

"the print of the white tigers was great at a great price thanks for your help everyone. I will be ordering again only from you. thanks again"

modified review Rep reply posted Jul-27-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback and I am happy to hear that you are enjoying your purchase. - Murtuza, Art.com”


Rating 4/10
2/5
modified review posted

"product was okay but it took nearly a month to receive it. (Ketchikan Alaska)"

modified review Rep reply posted Jul-28-2014

Ashley4Art, Art.com rep has responded

“Thank you for your review. I’m sorry to hear that you experience a longer than expected delivery delay. I will be in touch with you shortly to provide further information and assistance. Thank you again for your review. –Ashley, Art.com”


Rating 10/10
5/5
modified review posted

"Arrives quickly. Had to return a picture once and it was a no hassle return."

modified review Rep reply posted Jul-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived quickly and that we made your shopping experience easy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Very professional help in selecting frame. Art arrived quickly and well packaged. I plan to order from art. Com again. "

modified review Rep reply posted Jul-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived quickly and well packaged. - Murtuza, Art.com”


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