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Art.com Coupons
  • Rating 9.43/10 2,845 reviews

    9.43 / 100
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    Art.com is a merchant member
    Art.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Art.com contact information

    • Address: Emeryville, CA
    • Contact: support@art.com
    • Phone: 919 831 0015
    • Customer Support: 800-952-5592
    • Business Hours: Monday-Saturday 9am-10pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 7.18/10 7.18/10
    Chance of future purchase: Rating 8.08/10 8.08/10
    Shipping & packaging: Rating 8.32/10 8.32/10
    Customer service: Rating 8.56/10 8.56/10
    Return/Replacement policy: Rating 7.74/10 7.74/10

All 2,846 Customer Reviews

Rating 2/10
1/5
modified review posted

"The pics took about a month to arrive. They initially told me I would get them in less than a week. The sides of the canvas were not painted to match the color on the front of the canvas. It was set of 4 paintings and they listed the dimensions as 24" X 24". I thought that was the dimensions of each painting, but it was the dimensions of all 4 combined. They should have made it more clear. I was expecting much larger pictures and was very disappointed when I opened up the box."

modified review Rep reply posted Apr-23-2014

Art14, Art.com rep has responded

“Thank you for your review. I’m sorry that the turnaround time for receipt of your order was longer than expected. I further apologize that the edges of the canvas and sides were not as expected. I will review your order and be in touch with you shortly to provide further assistance. Thank you again for your review. –Ashley, Art.com”




Rating 10/10
5/5
modified review posted

"i was very satisfied with the print I ordered. It was high quality and came carefully packaged so it arrived in excellent condition. I would definitely purchase from Art.com again. When I took it to get I framed I got into a discussion with the framer regarding the lack of places to buy wall art. He actually recommended Art.com. I told him that is where I had purchased the print. :)"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“Thank you for the lovely feedback. I am happy to learn that you had such a good experience shopping with us. It's a pleasure to make our Customers happy. - Murtuza, Art.com”


Rating 4/10
2/5
modified review posted

"Our custom (and expensive) frame came to our house all bent and out of sorts. We almost sent the item back because of this and it is still sideways a bit."

modified review Rep reply posted Apr-23-2014

Art14, Art.com rep has responded

“Thank you for your review. I’m very sorry that the framing for your recently received order had not arrived in the expected condition. I will be in touch with you shortly by e-mail so I can provide further assistance. Thank you again for your review. –Ashley, Art.com”


Rating 10/10
5/5
modified review posted

"The artwork was bought as a wedding gift. It arrived exactly as ordered, and promptly. They loved it!"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I am glad that your shipment arrived promptly and that you are enjoying your purchase. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"First time customer, definitely not the last time. Everything came quickly, packaged extremely well, the paintings/photograph/reprints were of tremendous quality and the frames were outstanding."

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I appreciate your feedback. I'm happy to hear that you are pleased with the quality and quick delivery. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Customer Service was very professional and courteous; problem was resolved in a very timely manner. Thank you, Art.com!"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“You're very welcome. I'm glad that we made your shopping experience easy and that you are pleased with our customer service. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"exellant delivery time and packaged great"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I'm happy to hear that your purchase arrived quickly in perfect condition. - Murtuza, Art.com”


Rating 8/10
4/5
modified review posted

"The print was as I expected and the protection was pretty good. My only issue was with the delivery time, it was much longer than I had expected."

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I am glad that you received your order in good condition, albeit later than expected and I appreciate your feedback. - Murtuza, Art.com”


Rating 4/10
2/5
modified review posted

"The printed art was off center, which resulted in an ugly print when framed. Very disappointed."

modified review Rep reply posted Apr-23-2014

Art14, Art.com rep has responded

“Thank you for your review. I’m sorry to hear that the print was off center in the frame and that you were unhappy with it. I will be in touch with you shortly by e-mail so I can provide further information and assistance. Thank you again for your review. –Ashley, Art.com”


Rating 10/10
5/5
modified review posted

"TOTALLY EASY TO PURCHASE AND DELIVERY AS PROMISED!

I was VERY SATISFIED in every way!
"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I'm glad to hear that you found ordering from us was quick and easy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Arrived quickly & the piece was just as beautiful as the photo."

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I am glad that your shipment arrived quickly and that you are enjoying your purchase. - Murtuza, Art.com”


Rating 8/10
4/5
modified review posted

"The print we ordered looks great. There were some minor flaws with the frame where the corners met each other, the black frame was chipped/peeling. It was minor enough that I felt that up on the wall it wouldn't be seen and not worth the hassle of returning. I would purchase from art.com again if I had a good coupon."


Rating 10/10
5/5
modified review posted

"Great quality + excellent prices = 1 happy customer!"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I am glad to learn that you are pleased with the quality of your purchase and the reasonable price. It's a pleasure to make our Customers happy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"SUPER SATISFIED! i have ordered three large prints/frames from art.com and love them.....i used to "wait" for the perfect print to "arrive" at homegoods....i i get exactly what i want, the size i want, and the frame i want....and if you wait for a sale it is ALL worth it....thanks ART.COM!"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I appreciate your feedback. I am glad to hear that your are very much satisfied with your purchase and that we met your expectations. - Murtuza, Art.com”


Rating 8/10
4/5
modified review posted

"Picture was packed very well and arrived sooner than expected.
Picture wasn't as bright and colorful as expected from looking at the picture on line.
"

modified review Rep reply posted Apr-22-2014

allposters.com, Art.com rep has responded

“I appreciate your feedback . I'm so glad that your shipment arrived sooner than expected. - Murtuza, Art.com”