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Full Rating Profile
Art.comCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Emeryville, CA
    • Contact: support@art.com
    • Phone: 919 831 0015
    • Customer Support: 800-952-5592
    • Business Hours: Monday-Saturday 9am-10pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.03/10 7.03/10
    Chance of future purchase: Rating 7.70/10 7.70/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 7.99/10 7.99/10
    Return/Replacement policy: Rating 7.06/10 7.06/10

4,483 Customer Reviews

Rating 8/10
4/5
modified review posted

"RECEIVED THE 2ND FRAMED PHOTO MUCH LATER THAN THE FIRST"

modified review Rep reply posted Oct-29-2014

Murtuza4Art, Art.com rep has responded

“I’m happy to learn your order arrived safely, if a little later than expected. - Murtuza, Art.com”


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ftw
Rating 10/10
5/5
modified review posted

"The item arrived intact and as advertised."

modified review Rep reply posted Oct-29-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived on time and exactly as advertised. - Murtuza, Art.com”


Rating 8/10
4/5
modified review posted

"Art is great and live chat feature was very helpful when the art didn't arrive by the approximate delivery date on the order."

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback. I'm glad that our live chat customer service agent made your shopping experience easy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"My print came promptly and in perfect condition. I would definitely order again from Art.com!"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived promptly and in perfect condition. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Art work in great condition. Just what I have come to expect from your company. Thanks for the service.
Paul
"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm so glad that we met your expectations. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"The art work came perfectly and on time. I love my picture
Jean
"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I am glad that your shipment arrived quickly and that you are enjoying your purchase. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"I ordered artwork for my daughter who lives out of town. She never received her painting even tho FedEx claimed they left it at her door. She called the customer service people at Art.com and they said they would re-make her order and send it out to her! That is GREAT customer service!"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback. I'm glad that our customer service made your shopping experience easy. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"There was a mix up with my order, but art.com reps were great and I will shop with them more often! Fantastic company!"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback. I'm glad that our customer service made your shopping experience easy. Thank you for sharing your experience. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"great art at a fair price and support staff are superb"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I am glad to learn that you are pleased with your purchase at reasonable price. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"We love the picture and guests who were here at the also loved it! Prompt delivery!"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I appreciate your feedback and I am happy to hear that you are enjoying your purchase. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Love both prints that I ordered - & received in a timely manner. One is being framed & it will be going above my fireplace - cannot wait! The other is for a gift. YES - I will use Art.com again & again... Thank you!"

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived promptly and that you are pleased with the framed print. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"Their customer service is great! They answered all of my questions before my purchase. Delivery was prompt and the painting looked exactly as picture on the website. "

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived promptly and exactly as advertised. Thank you for letting us know that you're satisfied with our customer service. - Murtuza, Art.com”


Rating 2/10
1/5
modified review posted

"Images did not look like what was reflected on website. Colors were of and canvases look cheap."

modified review Rep reply posted Oct-28-2014

Ashley4Art, Art.com rep has responded

“Thank you for your review. I’m sorry to hear that the items received had not matched the way they were shown on the site. I will be reaching out to you shortly by email so I can provide further assistance and information. Thank you again for your review. –Ashley, Art.com”


Rating 10/10
5/5
modified review posted

"The poster came carefully packaged and in a timely manner. Ordered a poster from another vendor at the same time; still waiting to hear from them. After this, will order only through Art.com."

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm glad that your order arrived safely and quickly. Thank you for sharing your positive experience. - Murtuza, Art.com”


Rating 10/10
5/5
modified review posted

"We are happy with the artwork we received. It was exactly as pictured and was well packed for shipping."

modified review Rep reply posted Oct-28-2014

Murtuza4Art, Art.com rep has responded

“I'm happy to hear that your purchase arrived exactly as advertised and well packaged. - Murtuza, Art.com”


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