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"I ordered the majority of my lighting for a new house from Arcadian. Their prices and bulk discounts were the primary reason I ordered through them. I believe everything was shipped directly from each manufacturer and shipping was fast. I did have a couple defective pieces that Arcadian had replacements shipped very quickly. I would recommend Arcadian to anyone looking for lighting especially if buying in bulk. "
"I have ordered two sets of pendants; they arrived within several days. Upon comparing both sets, I have selected the one that better fits my design and decided to return the other pair of pendants.
Andrea from customer service was helpful and professional, the partial order return was processed very promptly. The same day I shipped 2 pendants back and provided the tracking number to Arcadian Lighting, a refund was issued.
It was a pleasant shopping experience. I think that Arcadian Lighting provides excellent customer service and delivers a good quality product."
"I placed an online order five days ago, and I still have not received ANY acknowledgement of my order. I've tried searching for my order on Arcadian Lighting's website, but it can never locate my order. I have sent the company two emails and have not received ANY response. I tried calling them, but the calls continue to roll over to voice mail. POOR COMMUNICATION is apparently the norm with Arcadian Lighting. I will AVOID them in the future."
"I am very pleased with the service and products provided by Arcadian Lighting. The associated product costs are extremely competitive. I recently placed an order and I needed to update that order prior to shipment. The staff was responsive and courteous. The Arcadian Lighting service and delivered products have exceeded my expectations."
"I ordered a closeout item (very good overall selection BTW) and it arrived with one of the parts apparently defective due to the manufacturing process. I contacted Arcadian and they got on it right away and had the manufacturer send me a replacement part. The whole process was quick, efficient and the staff (Andrea) was very helpful, made them very easy to like. My old lighting store went out of business and I am pleased to have discovered Arcadian; they are my new home for lighting. "
"One of the parts of our fountain was not as pictured and had to be replaced, and it took a couple tries to remedy that problem. But otherwise our experience was very good. The fountain is a quality product, installation was easy, and communications with the support staff could not have been better. They are clearly a class operation."
"My first order with Arcadian Lighting and I was thrilled with my purchase. The company was great to deal with, terrific inventory, competitive pricing and excellent customer service."
"Lowest online prices for the lighting fixtures I wanted to buy. Outstanding customer service. Received a call within 24 hours of non-availability of one product due to discontinuation by manufacturer and given option to peruse alternative items or receive refund. Representative was very friendly, courteous, and professional. Everything was no-hassle and prompt. Extremely satisfied with the service I received and recommend Arcadian Lighting highly for any lighting needs. "
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posted Dec-10-2011 
![Share](javascript:share_rating({"review_body":"I have ordered two sets of pendants; they arrived within several days. Upon comparing both sets, I have selected the one that better fits my design and decided to return the other pair of pendants. <br><br>Andrea from customer service was helpful and professional, the partial order return was processed very promptly. The same day I shipped 2 pendants back and provided the tracking number to Arcadian Lighting, a refund was issued.<br><br>It was a pleasant shopping experience. I think that Arcadian Lighting provides excellent customer service and delivers a good quality product.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/999755#comment999755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"goldman1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an online order five days ago, and I still have not received ANY acknowledgement of my order. I\u0027ve tried searching for my order on Arcadian Lighting\u0027s website, but it can never locate my order. I have sent the company two emails and have not received ANY response. I tried calling them, but the calls continue to roll over to voice mail. POOR COMMUNICATION is apparently the norm with Arcadian Lighting. I will AVOID them in the future.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/924405#comment924405","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"BobNAlabama","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with the service and products provided by Arcadian Lighting. The associated product costs are extremely competitive. I recently placed an order and I needed to update that order prior to shipment. The staff was responsive and courteous. The Arcadian Lighting service and delivered products have exceeded my expectations.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/818568#comment818568","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"tcoulter303","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a closeout item (very good overall selection BTW) and it arrived with one of the parts apparently defective due to the manufacturing process. I contacted Arcadian and they got on it right away and had the manufacturer send me a replacement part. The whole process was quick, efficient and the staff (Andrea) was very helpful, made them very easy to like. My old lighting store went out of business and I am pleased to have discovered Arcadian; they are my new home for lighting. ","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/817024#comment817024","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"Phantom 5","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the parts of our fountain was not as pictured and had to be replaced, and it took a couple tries to remedy that problem. But otherwise our experience was very good. The fountain is a quality product, installation was easy, and communications with the support staff could not have been better. They are clearly a class operation.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/816388#comment816388","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"badfan0702","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Arcadian products are priced for most every consumer. We bought 2 swing arm lights that were very reasonable. Customer service folks were terrific. ","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/814027#comment814027","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"jodyg4","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My first order with Arcadian Lighting and I was thrilled with my purchase. The company was great to deal with, terrific inventory, competitive pricing and excellent customer service.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/804433#comment804433","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"rowie18017","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Customer Service,fast shipping.Well packed.","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/802094#comment802094","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"abrath8793","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lowest online prices for the lighting fixtures I wanted to buy. Outstanding customer service. Received a call within 24 hours of non-availability of one product due to discontinuation by manufacturer and given option to peruse alternative items or receive refund. Representative was very friendly, courteous, and professional. Everything was no-hassle and prompt. Extremely satisfied with the service I received and recommend Arcadian Lighting highly for any lighting needs. ","link":"http:\/\/www.resellerratings.com\/store\/Arcadian_Lighting\/comment\/798708#comment798708","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Arcadian_Lighting.jpg","store_name":"Arcadian Lighting","username":"libbybeans","rating":"5"}, "single");){kind=link}
"I ordered the majority of my lighting for a new house from Arcadian. Their prices and bulk discounts were the primary reason I ordered through them. I believe everything was shipped directly from each manufacturer and shipping was fast. I did have a couple defective pieces that Arcadian had replacements shipped very quickly. I would recommend Arcadian to anyone looking for lighting especially if buying in bulk. "