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"Long time customer, fast shipping and great service as always"
"Great product and communication! Got tracking right away."
"I could not be more happy with my purchase from Aqua Supercenter! The motor went out on my pool pump and the customer service rep at Aqua Supercenter was extremely helpful in helping me find the correct replacement (and at a great price - my pool guy was going to charge $100+ more than what I paid with Aqua Supercenter). I placed my order on Thursday morning and it shipped the same day! I received my motor on Friday and now my pool pump is back up and running. Thank you Aqua Supercenter for the FAST shipping and EXCELLENT customer service!"
"I odered a Part for Jandy 1400. The part arrived loose in a box with no ties on the cords and the box marked USED.The web site says it sells only new parts- R me anI am trying to end it back but they have not A number.30% RESTOCKING FEE ON A USED PART. THE only reason restocking fees exist is for open packages....this was an old part shoved in a box.I swear to all of this but someplace else. this is a bad outfit with a criminal element.epartments of Consumer affairsThey will not comunicate by phone, only email.I am folling this up with the Georgia and Florida Department of CONSUMER AFFARIS"
"DO NOT order anything from this company. My order for a rubber band like vaccum skirt for a pool cleaner, cost of $11.99 and weighing perhaps 2-3 oz., was processed against my credit card without ever showing the shipping charges of $14.41. I immediately tried to cancel the order by phone message and e-mail as this item is available locally for between $18-21. Because this order was placed Friday afternoon they would not answer their phone or reply to e-mails to cancel the order. When I did finally reach them Monday AM the claimed to already have shipped the item via USPS (which should not cost more than 2 or 3 stamps, and would not reduce the shipping charge at all.This is a complete RIP OFF. DO NOT place any orders with this company !!!!"
"I ordered a salt water chlorinator it broke when we were installing be cause of design, and all I got from them is "It is out of our hands.""
"I bought the Aurora above ground pool light from AquaSuperCenter.com (which didn't describe the diameter of the intake). It didn't fit my pool, never used the light. After waiting 2 weeks for delivery, I waited 2 more weeks for them to decide I could mail it back at my shipping expense for a 2nd time, $16 each time. They inspected and approved the return, but then refunded much less than the paid amount. All in all I paid $198.00, and was refunded $113.00. I'm sure they'll sell it as new since I didn't even use it and I'm out $85. No apologies, no return email after I complained, just a much less than expected refund. There were zero reviews on their page, and never saw any on other webpages. I just think people should know what their return policies are since they don't advertise them. If you have a return, you'll lose nearly 45% of what you paid them."
"This store is great!! They have fast shipping, great prices, and great items. I purchased a pool cleaner and it works great. I will recommend this to store to all my friends and family."
"Aqua Supercenter had a great price, I am very glad they are out there. They have good friendly staff, great product selection and really fast delivery. "
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