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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.98/10 7.98/10
    Chance of future purchase: Rating 8.45/10 8.45/10
    Shipping & packaging: Rating 8.31/10 8.31/10
    Customer service: Rating 7.80/10 7.80/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

What is this?

35,947 Customer Reviews

Rating 10/10
5/5
modified review posted

"Diagrams of the appliances makes it so much easier than trying to follow changing parts numbers.

Well Done!!!
"

modified review Rep reply posted May-22-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for providing us with feedback. We appreciate your review.

Kind Regards,
Ashlee W.
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Appliance Parts Pros had the part I needed, in stock and at a fair price. Their installation video was quite helpful and their standard shipping was VERY fast! The next time I need appliance repair parts, Appliance Parts Pros will be the store I go to. Thanks!"

modified review Rep reply posted May-20-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“You are most welcome! Thank you for taking the time to share your experience. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Johnny
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Wow...order arrived in three days and is exactly the product I needed. Thanks you guys!"

modified review Rep reply posted May-20-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“You're welcome! Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Johnny
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I was very impressed that the part I ordered came the very next day.!!"

modified review Rep reply posted May-20-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I've used this site many times and I'm very satisfied with the quality products ,fast service, the associates help when I was not exactly sure what I needed. Your prices are the best. No other site comes close ! "

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. Don't forget to check us out on Facebook.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Good price from a reputable company. Part (oven control panel board) was exactly as described and worked perfectly.

Part was a new OEM part, not a refurb as some other sellers have.
"

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for writing this review. We are happy to hear you benefited from our services.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"the ordering was self explanatory, even showed a video of how the part would look and how the fitting was going to take place. The delivery was spectacular, after all, when you have a broken appliance and want to fix it, getting the right part, when you want it is essential. Overall this company was first rate, I would give them a hundred percent after both my experiences."

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Very easy to order and delivery was right on time. Great place to shop!!!"

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to let us know how we did. We'll be there for you next time, too!

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I'm a first time homeowner and after just being here a few weeks, my washer started making awful noises. Lucky for me I have a brother who is handy. Some how he came across AppliancePartsPros.com and found the pump and belt I needed. I had heard that washing machines are not difficult to fix, its finding the parts. Anyway, I struggled whether I should pay the additional charge to get the parts faster. I saw on the website that most customers receive their parts with in 2 days for the $6.95 standard shipping. I figured I would take a chance. I order the parts Saturday afternoon and the parts were to ship on Monday..,..well to my surprise, the parts came Tuesday and I was back to washing again.
I definitely recommend this site. I saw videos for those who don't have a super brother. I am so happy with their service and selection. This will be my go to site for all parts.
"

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We enjoy hearing from our customers.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Great to look it up and have it delivered. "

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for the endorsement. Your feedback is much appreciated.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I looked around for a replacement control panel for my Double Oven Stove .I spoke to them over the phone excellent customer help get me the correct part and a igniter for my stove also . Delivery was fast and parts were in great shape . No delivery damage "

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to share your experience. We are happy to hear that the repair went well.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Product was exactly what we needed, at half the price the repairman quoted, and it arrived before noon the day after we ordered it (standard shipping). The instructional video showed us how to do the repair. Very pleased! "

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for choosing AppliancePartsPros.com. We are happy you found us.

Kind Regards,

Matthew W
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"great service and quick delivery."

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site. We are happy you found us.

Kind regards,
Andrew
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I found the part that I needed very easily and was not able to find it cheaper at any other online store. The part shipped faster than I could have possibly imagined. I am extremely satisfied with my purchase and experience shopping with AppliancePartsPros.com"

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We hope the repair was successful.

Kind regards,
Andrew
Customer Correspondence Team”


Rating 8/10
4/5
modified review posted

"I was very satisfied with part of my order (the large freezer basket) but the smaller ones were too small. I called and asked how I could go about returning the rest of the order and was cut off once and never got an answer the next time I tried, so I hung up. I decided to keep the one that I had opened but I still do not know how or where to return the other unopened box. I also need to know about a refund and how much it will cost in postage to return it."

modified review Rep reply posted May-19-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing. I apologize about the issue with the baskets, but thank you for allowing me to resolve the issue for you.

Kind regards,
Andrew
Customer Correspondence Team”


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AppliancePartsPros.com is a Merchant Member! Learn more

AppliancePartsPros.com is a merchant member
AppliancePartsPros.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.