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Stores > AppliancePartsPros.com

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  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.79/10 7.79/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 8.97/10 8.97/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

39,537 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

I'd use them again!

"Very satisfied with this company. This was the second time I used them and the parts came on time with no problems. Recommend Highly!"

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for the nice review. It means a lot to us. Don't forget to check us out on Facebook.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

Perfect

"The exact part, in perfect condition and arrived quickly. Couldn't ask for more. "

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for the endorsement. We are glad that you found us.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

Saved by fixing myself...

"Have relative out of state who repairs appliances, gave me this location to order parts. Soooo easy to use with blowup of parts, ordered and received very quickly. Fixed refrigerator. Will tackle my range now!!!!!"

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We are excited to hear that the repair went well.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

buzzing ice maker

"My ice maker was making a loud buzzing noise. After reviewing some videos online, I found that I needed a new solenoid. The video from AppliancePartspros.com showed what appeared to be a very easy repair. The video was an exceptional quality- it gave me the confidence to order the part. The part was easy to identify through their website and order online. Great experience- replacing the solenoid took less than 30 minutes."

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We appreciate your detailed feedback. Thank you for letting us know. We are glad to hear you benefited from our services.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

prompt del'y.

"Delivery was within a couple days when ordered on a weekend."

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for filling out the survey. Your feedback is very much appreciated.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

Light My Fire!

"As usual, the parts I ordered for my range arrived sooner than expected in perfect condition and in a bubble envelope. I installed the parts, my range gets hot, and my wife is......happy. Thanks, guys. Until next time. "

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“You are very welcome. Thank you for taking the time to let us know how we did. We are glad you chose us and that we could assist in the repair of your appliance.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

"Got my parts quickly and they are the correct items"

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback from your experience. We enjoy hearing from our customers.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

Super fast shipping!

"I got my order within 2 days of ordering it! The items were carefully packed and they were exactly what I needed! Thanks! I will order from you again!"

Rep reply posted Dec-04-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We are happy to serve you. Thank you for sharing with us! We hope the repair was successful as well.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-01

fast service

"Prompt response and delivery"

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We hope the repair was successful as well!
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-01

"Super easy to order and fast delivery "

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We enjoy hearing from our customers.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-01

Exact parts, and even install videos for each! Can't go wrong.

"Really pleased with the ability to enter a model number and then identify parts for my dishwasher by pictures. Easy to find, easy to order, and I even watched the videos to ensure I know how to install.

Received parts on 01-Dec. 7 day delivery but that included Thanksgiving holidays!

All parts are genuine manufacturer replacement parts and price was great!
"

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience with us. We are glad to hear you benefited from our services.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-12-01

"Appreciate the parts breakdown diagrams (some other sites don't have them for Samsung). Finding the right parts wasn't too hard, ordering was simple, and shipping was reasonably quick - even with 1 part backordered."

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We appreciate your detailed feedback. Thanks for letting us know how we did. Please let us know what we could do next time to earn a 5 star review!
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

Fast service

"We ordered the part 11/23/16and 2 days later it was delivered with Thanksgiving being one of the days. Great service for sure."

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for filling out the survey. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-30

well done

"next day shipping was great. the part worked. Life became just a bit better.
"

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-30

Just in the nick of time

"I ordered a heating element for oven the Thursday before Thanksgiving. Did not know how we would cope, but Appliance Pro got our part to us the day before. Thanks guys. "

Rep reply posted Dec-01-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Assisting you is our focus! Thank you for taking the time to share your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Robin D
Customer Correspondence Team”


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