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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.89/10 7.89/10
    Chance of future purchase: Rating 7.89/10 7.89/10
    Shipping & packaging: Rating 8.22/10 8.22/10
    Customer service: Rating 7.73/10 7.73/10
    Return/Replacement policy: Rating 7.95/10 7.95/10

What is this?

36,572 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Ordered the oven igniter on Thursday expecting to receive it early the next week, I received an email later that day that it was shipped. Wow got it that Friday and was able to install it the next day. Great service and shipping! Made the wife happy too!!!"

Rep reply posted Jul-30-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing. We enjoy hearing from our customers.

Kind Regards,
Jordan Y.
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"The only delay was waiting on FedEx but still had the part in a reasonable amount of time and the repair was easy with the help of the repair videos."

Rep reply posted Jul-30-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for providing us with feedback. We appreciate your review.

Kind Regards,
Jordan Y.
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"Yes. I love Appliance Parts Pros. They always have my parts and a video to show me how to take out the old part and put in the new part. A perfect concept that is easy enough for anyone."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for letting us know how much you liked our services. We are glad you liked our services.

Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"I am very impressed with your company and how you do things! I will gladly come back for future needs."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for telling us. We hope the repair was successful.
Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"I was very impressed with the ease of ordering online and the fast delivery. I ordered it on a Monday afternoon and it was delivered the very next day. I will use this company again when I need a part. "

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to share your experience. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"GOT PART I NEEDED WITHOUT ANY PROBLEMS AND IN GOOD TIME."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. Don't forget to check us out on Facebook.


Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"They did what the were supposed to do. "

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site. We are happy you found us.
Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Ordered Monday - delivered Wednesday. Interstate."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for completing the feedback form. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"APP had the part I need at a good price, and delivery was quick. Their video made the repair super easy. I'll do business with them in the future."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.
Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Was able to find exactly what I needed at a good price and received it promptly. Will definately order from them again. "

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. Your feedback is much appreciated.


Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Parts were sent quickly. Part was an upgrade from the original part. Instructions were clear and made the repair easy.
"

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for the endorsement. We are happy everything worked out.

Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Part came quickly, installation easy, 'fridge now working great!"

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We enjoy hearing from our customers.


Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"The website was easy to use. I ordered the part on a Sunday evening, and it arrived on Tuesday, so the turn-around time was very quick. I was very impressed and satisfied with my experience."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for choosing AppliancePartsPros.com. We are happy everything worked out.
Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Replacement part ordered for a vacation home we were renting for the week, when one of the brackets broke on the freezer door (mishap with an ice cream container). Parts arrived in the next day or two and we were able to replace the parts while we were still on vacation. Was very pleased with how easy it was to identify the part we needed (from the website) and how quickly the replacement parts were delivered to enable us to repair the shelf on the freezer door."

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We enjoy hearing from our customers.


Kind Regards,
Johnny
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Quick, accurate service, with instructional videos too!"

Rep reply posted Jul-28-2015

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team”


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AppliancePartsPros.com is a Merchant Member! Learn more

AppliancePartsPros.com is a merchant member
AppliancePartsPros.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.