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Stores > AppliancePartsPros.com

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  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 8.91/10 8.91/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 6.67/10 6.67/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

Easy to find on the website - Right part delivered on time

"It was easy to find the part on the website with the tutorial on finding the appliance model number and it was awesome to have a tutorial on how to install the part."

This review was modified by mudskippervmx on January 19 2017 03:15:02 PM
Rep reply posted Jan-18-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

Super delivery

"Quick delivery with regular shipping, Delivered when promised"

This review was modified by niaelm on January 19 2017 11:15:02 AM
Rep reply posted Jan-18-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for your valuable feedback. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

The right part received quickly

"I ordered a maintenance kit for my dryer and received it fast. The provided online videos definitely helped smooth the installation."

This review was modified by darryl_koehler on January 19 2017 08:00:02 AM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience with us. We are glad you chose us and that we could help you fix your appliance.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Informative

"Their helpful videos on repairing my appliance really boosted my confidence & the parts arrived quickly. My appliance was fixed within two days!"

This review was modified by bleighturner on January 18 2017 07:45:02 PM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Easy Visual

"Was searching for a proper-sized microwave diffuser for an older off-brand unit. I measured the width and height of the mounting tabs in the unit itself and was able to find an exact replacement because appliance parts displays the parts on 1-inch square graph paper. "

This review was modified by rhea38 on January 18 2017 07:15:01 PM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Electrolux Dishwasher 02 Turbidity alarm problem.

"Appliance PartsPros.com was very helpful in helping me resolve and repair my Electrolux dishwasher 02 Turbidity alarm problem. Twice I had called a recommended Electrolux repair man and explained the problem to him but he never called back or showed up. APP emailed me the Electrolux repair PDF file and I subsequently ordered the suspected Turbidity sensor part. Very expensive I might add. Following the repair info, changing the part was easy, the hard part was removing the unit from the cabinet. After the restore, turning on the circuit breaker was a little nerve racking but we're back-up and running. I did notice some corrosion on the old Turbidity/thermistor connector which I cleaned before installing the new one. This may have been the problem so I think I'll hold on to the old unit. Maybe APP.com can come up with an off line test for the unit."

This review was modified by jjg_30 on January 18 2017 12:45:03 PM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Perfect Fit

"Exact fit delivered as promised "

This review was modified by scottedelman62 on January 18 2017 12:30:02 PM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for your feedback. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Replacement door gasket fits perfectly!

"Just a replacement door gasket, but it fits like a charm, and does the job perfectly! It was delivered promptly, and I am very happy with the service and the product"

This review was modified by ssmls on January 18 2017 09:45:02 AM
Rep reply posted Jan-17-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-15

Just the facts sir.

"Prompt, polite response. Practically immediate shipping, the right parts. Thanks!"

This review was modified by eyepedal on January 17 2017 11:45:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-15

I have clean clothes now:)

"Thanks AppliancePartsPros. Your service was outstanding and you made it a breeze repairing my washing machine. The video was perfect and the parts were very reasonable, except for the expensive little tin container of white grease. Oh well, it worked great and I saved a lot of money by doing the repair myself. I will definitely by from you again when I have problems with my appliances. I won't need to buy the white grease again. I had plenty of it left:) "

This review was modified by patsyjoyce on January 17 2017 08:30:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-15

never recieved what was ordered?

"not sure just yet what to think about their product or service I have not received what I ordered??

order was to be her before sat and it is sunday night ???

"

This review was modified by terryvandeg on January 17 2017 08:30:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We do our best to ensure all orders are shipped correctly and promptly. When rare shipping errors occur we do our very best to make it right. I have tried locating you in our system and I am unable to locate your order. Please call our toll free number, 1- 877-477-7278, and we will be more than happy to assist you in regards to your order not being delivered on time. Thank you for allowing AppliancePartsPros.com to serve you!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-15

Refrigerator Parts for a 30 year old unit!

"I got the Appliance parts that I needed, which were not carried by competitors. While it took about 2 weeks for the ordered parts to arrive, I was very happy to get them since the appliance for which they are intended is 30 years old! The parts fit perfectly!"

This review was modified by dremdangelo on January 17 2017 06:00:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We hope the repair was successful.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-15

Quick delivery.

"Great price on parts. Online videos very helpful."

This review was modified by ram_one on January 17 2017 03:15:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-01-15

Wrong Part

"Website directed me to order incorrect part. Still cannot find correct part on your site. Need what I assume is called a drum felt seal. The front one is shot, hangs down and eventually started piecing off. Part sent must go on the back of the drum or is for a different model."

This review was modified by kwb54 on January 17 2017 12:30:02 PM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“I do apologize for the inconvenience. I have tried locating you in our system and I am unable to locate your order, however we offer a 365 day return policy and if it's our fault we will cover the return shipping. Please call our toll free number, 1- 877-477-7278 and we will be happy to process the return and locate the correct part if possible. Thank you for choosing AppliancePartsPros.com!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-14

"Perfect: Web site, price and shipping."

This review was modified by whitehouse337 on January 17 2017 12:03:10 AM
Rep reply posted Jan-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


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