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Stores > AppliancePartsPros.com

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  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.78/10 7.78/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 8.57/10 8.57/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-22

25 year old Maytag leaking

"New gaskets fixed the leak, wife likes the new silverware basket,everyone happy."

This review was modified by dlingg on February 24 2017 01:30:02 PM
Rep reply posted Feb-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for writing this review. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-22

"missed 2 dates for delev."

This review was modified by mike531947 on February 24 2017 12:30:02 PM
Rep reply posted Feb-24-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking my call. I sincerely apologize that the part received was incorrect. As discussed, we have issued a replacement to ship next day delivery. Thank you for allowing us to make this right!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Got what I ordered quickly!

"Got what I ordered quickly!"

This review was modified by cshousley on February 23 2017 06:30:01 PM
Rep reply posted Feb-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Delivered as Promised

"The parts I ordered showed up earlier than expected, in the condition expected and worked as promised."

This review was modified by amredden on February 23 2017 04:15:02 PM
Rep reply posted Feb-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. Your feedback is much appreciated.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

"Item arrived promptly and when promised"

This review was modified by RBLODGETT2 on February 23 2017 04:00:09 PM
Rep reply posted Feb-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to review our site. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

"Order arrived quickly and assembly was a simple slip-in. Very easy."

This review was modified by d99piecuch on February 23 2017 11:30:01 AM
Rep reply posted Feb-21-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

"right part first time. no more swapping knobs. "

This review was modified by vpvarmint on February 23 2017 09:15:02 AM
Rep reply posted Feb-21-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for completing the feedback form. We are glad everything worked out for you!
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

A tisket, a tasket, i needed a new basket

"Kenmore dishwasher. 5 out of 8 silverware baskets had broken bottoms. Went on line, entered the machine's model #. Within minutes had the order placed. That was on Wednesday, we had the new basket on Friday.
Excellent experience.
"

This review was modified by gburton-8195 on February 23 2017 08:30:01 AM
Rep reply posted Feb-21-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We appreciate your detailed feedback. Thanks for letting us know. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-21

Sitting in comfort

"Sales rep was pleasant and was able to find me what I needed even though it isn't on the website. Cost is pretty much full retail, but at least I received what I needed in a very timely manner."

This review was modified by gilesfishing on February 23 2017 08:15:01 AM
Rep reply posted Feb-21-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-20

No part yet

"Don't you think you would wait until I get the part I ordered before you ask me my experience with your company. Since my part has not arrived, I would say my experience is pretty stinky."

This review was modified by orayneri on February 22 2017 12:45:01 PM
Rep reply posted Feb-21-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“I do apologize your purchase with AppliancePartsPros.com was not 100% satisfactory. As discussed by email, the part purchased was out of stock at the time your order was placed. We do apologize for any inconvenience the back ordered delay may have caused. Our customer service department has kept you updated through this process. If you have any questions regarding your order status please contact us. We are here 7am - Midnight (Eastern Time) / 7 days per week and will be more than happy to assist you in any way possible!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

totally satisfied but expensive

"The two knobs were perfect. Delivery was fast. Cost too much."

This review was modified by smmihalchick on February 22 2017 07:15:01 AM
Rep reply posted Feb-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“AppliancePartsPros.com strives to keep our pricing in alignment with Do-It-Yourselfers budgets. We have reviewed our pricing and found our pricing is lower than our competitors. We have a flat rate shipping amount to ensure if you order 1 part or 1000, we charge the same rate. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices. Thank you for feedback.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Parts One Day

"I ordered my parts on a Thursday and Friday afternoon they were at my door standard delivery. Prior to ordering the part I asked a question through the website and received an answer within minutes. Great online seller!!!!g"

This review was modified by Wnolin on February 22 2017 04:45:01 AM
Rep reply posted Feb-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-19

Quick fix

"I had placed an order then realized I needed another part. I immediately called and the customer representative cancelled my existing order and placed a new order with all the parts I had ordered before plus the additional part I needed. In the process, we determined my original order wouldn't have gone through anyway, because I hadn't indicated that the billing address on my credit card was different than my shipping address. It worked out great and my parts arrived within three days via regular shipping. "

This review was modified by mpeppler on February 21 2017 12:00:08 PM
Rep reply posted Feb-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience. We hope the repair was successful.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-18

Many times surpassed my expectations

"Ordered online and two days later following the video tutorial got my Samsung refrigerator back to cooling food. Have saved over $350 doing these diy repairs. I wish you guys worked on cars too. Thanks. Bart"

This review was modified by barthere on February 21 2017 12:30:09 AM
Rep reply posted Feb-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We are happy to hear that the repair went well.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-18

Definitely would use again!!!!!!

"Placed an order on Sunday night received the parts Tuesday noon (This was regular shipping nothing extra). The order arrived packaged well and the items were exactly as advertised. Found the site and help videos a tremendous help"

This review was modified by mkriver on February 21 2017 12:30:09 AM
Rep reply posted Feb-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing. We are glad you liked our services.

Kind Regards,
Robin D
Customer Correspondence Team”


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