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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.11/10 8.11/10
    Chance of future purchase: Rating 8.64/10 8.64/10
    Shipping & packaging: Rating 8.83/10 8.83/10
    Customer service: Rating 8.47/10 8.47/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

What is this?

36,859 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"replaced part recommended by online chat support - fixed the issue quick and easy"

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are happy you chose us and that we could help you fix your appliance. Thank you for taking the time to share your experience.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Thank you, very quick shipment."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. Your feedback is much appreciated.


Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Very easy and quick to mail"

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Thank you for providing us with feedback. Don't forget to check us out on Facebook.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"I have ordered many parts from Appliance Parts Pros in the past and have been completely satisfied with the quality and the speed in which the parts have arrived and at very reasonable pricing."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are happy everything worked out. We appreciate your detailed feedback. Thanks for letting us know.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Got the parts in a couple of days and it fits perfectly. Also their customer service is great. I am very satisfied."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are glad you liked our services. Thank you for providing us with feedback.

Kind Regards,
Max
Customer Correspondence Team”


Rating 10/10
5/5

"The two oven racks I purchased were in stock (a plus), reasonably priced (a big plus), and when I called about my card being declined because I stupidly entered the wrong zip code, I was treated like family by a very nice lady (a big big plus). She assured me that my overnight order would still go out, even though it was late in the day, and sure enough, I received my order the next afternoon. I'll be back to these guys (for the third time) next time I'm in need of parts. Super!"

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are happy you chose us and we had the parts you needed to fix your appliance. Thank you for taking the time to share your experience, it means a lot.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Everything was great. Parts came quickly. "

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We enjoy hearing from our customers. Thank you for sharing your experience.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Received parts quickly and all correct."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Thank you for taking the time to share your experience. We appreciate your review.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Product is as described and quality. Shipping was on time as promised and arrived within the timeframe given. "

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are glad you liked our services. Thank you for using our site and for your feedback. Don't forget to check us out on Facebook.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"easy and fast ordering process. delivered promptly as promised. fair price."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Your comments are most welcome. Thank you for taking the time to let us know how we did.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Always a good all around experience. I buy a lot of parts and prices on this site are always the best."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We are glad you liked our services. Thank you for using our site and for your feedback.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5

"Had good service until last order. Still have to wait over a month for my order, on backorder is what was stated, and that I guess is just an estimate. Hope I can find it somewhere else so I can cancel my order with you"

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. Unfortunately when parts are special order from the manufacturer, we have to wait for them to ship us the part. Sorry about the inconvenience, if you do find the part anywhere else please call our customer service team to cancel your order.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"great inventory - fast delivery"

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Your feedback is much appreciated. Thank you for filling out the survey.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 2/10
1/5

"took a mini vacation from Phoenix heat and my part was here when I returned Sat. Put continuity tester on part before going to the trouble of installing. Glad I did. First two rings of heater coil tested fine but nothing on third. Mailing part back tomorrow. Hope they test new one before sending it out. "

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We have sent you an e-mail requesting model and serial number of the appliance so we can reship the part to you under our warranty. I do apologize about the inconvenience.

Kind Regards,
Max
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Fast delivery and great how to video's. I've always used them."

Rep reply posted Sep-02-2015

appliancepartspros1, AppliancePartsPros.com rep has responded

“We enjoy hearing from our customers. Thank you for the endorsement!

Kind Regards,
Max
Customer Correspondence Team”


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AppliancePartsPros.com is a Merchant Member! Learn more

AppliancePartsPros.com is a merchant member
AppliancePartsPros.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.