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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 9.34/10 9.34/10
    Shipping & packaging: Rating 9.39/10 9.39/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 9.22/10 9.22/10

What is this?

34,119 Customer Reviews

Rating 10/10
5/5
modified review posted

"Appreciated the ease in finding a part for my refrigerator which I originally had no idea I would be able to and for it to be delivered so quickly...gotta love that!"

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Correct part arrived sooner than expected."

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“We enjoy hearing from our customers. Thank you for sharing your experience.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 8/10
4/5
modified review posted

"Got what I asked for, but it took almost a week to arrive. The email confirmation said ave was 1.7 days, so I expected it sooner."

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. I have reviewed your order and everything appears to have processed and shipped correctly. Our shipping time frame is Monday-Friday. Your order processed and shipped on Monday 9/22/2014 and was delivered on 9/27/2014. Although, Saturday delivery is not a guaranteed service we were happy to get you the package within a five day time frame. For future reference please keep in mind that we also have expedited shipping services. If you have any additional questions or concerns regarding your account, please do not hesitate to call.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Lowest price I found online. Ordered, shipped and received within two days. Outstanding service and company. I now have you saved in my "Favorites". "

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We are glad you liked our services.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Quick shipping sooner than expected"

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for filling out the survey. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Very fast service, thank you."

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“You're welcome! Thank you for choosing AppliancePartsPros.com. We are happy you chose us and that we could help you fix your appliance.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Parts arrived very quickly and did the job !"

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for telling us. Congrats on the repair.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I recently bought a house and when we moved in I discovered that the portable dishwasher that was included with the house had no hoses. Having 2 teenage boys hand washing dishes was just not working. I decided to find the hoses on line and gave fixing my dishwasher on my own. It worked out perfectly! I did need to buy an adapter for my faucet which I also purchased through you guys and it came in 2 days!! I've been very impressed. Thank you."

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“You are very welcome! Thank you for choosing AppliancePartsPros.com. We are happy you chose us and that we could help you fix your appliance.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I ordered a small part for a washing machine. The price was great and it arrived in one day!"

modified review Rep reply posted Oct-20-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Great online support and VERY fast shipping."

modified review Rep reply posted Oct-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"This is the second time we have ordered parts, and this is the second time that we have been very satisfied. The ease of finding parts on your web site and your "how to" videos have been extremely helpful and have enabled self repair, which has saved us money in costly service repair calls and or possible replacement of the appliance. Thank you."

modified review Rep reply posted Oct-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“You are very welcome! Thank you for choosing AppliancePartsPros.com. We are happy you chose us and that we could help you fix your appliance.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Part received within 24 hours!! Very happy!"

modified review Rep reply posted Oct-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for letting us know how much you liked our services. We hope the repair was successful.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 4/10
2/5
modified review posted

"I had to order a new knob for my dryer, so I went by the model number. The knob they sent me was like the 2 left knobs. Unfortunately, I needed the larger knob on the right. The knob I paid $16 for was too small, so I continue to use pliers to use my dryer. It was very disappointing because it is difficult to turn the little thingee with my pliers. I hate to waste another $16; an outrageous price to begin with and then for it to be the wrong knob....very disappointing. I didn't need the little knob, I need the dryer cycle knob which is much larger."

modified review Rep reply posted Oct-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. We are sorry to hear that you may have either purchased or received the incorrect knob. When you have a moment, please contact us at 1-877-477-7278 and supply our representative with your order number. Once your account has been verified the rep will be able to review your account and help you select the correct knob. Also, please keep in mind that we have a 1yr warranty and 1yr return policy on all items purchased. We will be able to assist you with the return/refund process. We are open 24/7 and look forward to hearing from you at any time.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"fast delevery and priced right."

modified review Rep reply posted Oct-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for writing this review. Your feedback is much appreciated.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Good accurate info. Part fixed the problem"

modified review Rep reply posted Oct-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for telling us. Congrats on the repair.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


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AppliancePartsPros.com is a merchant member
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