We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > AppliancePartsPros.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.83/10 7.83/10
    Chance of future purchase: Rating 9.24/10 9.24/10
    Shipping & packaging: Rating 9.46/10 9.46/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

39,233 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

"Getting my part was quick and easy"

Rep reply posted Sep-28-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for your feedback. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

"a home run [grand slam]. shipping was great and fast price was low and video made it so easy . Will always use this site."

Rep reply posted Sep-28-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-27

Quality part

"The part I needed was available at a reasonable price, and I'm happy with it. Shipping was slow and cost more than the part but our micrewave is up and running again."

Rep reply posted Sep-28-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. Let us know what we could do next time to earn a 5 star review!
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

"Right parts available and shipped very fast."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

Great service

"Needed some replacement shelves for my refrigerator. Was able to find what I needed easily online, watched the video for installation, in this case wasn't really needed to put shelves in, but it's a great idea to have installation videos along with the products you buy so I wanted to check them out. Ordering was easy and the box arrived in two days! "

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

PROfessionals all around!

"I always order from this company. I get the right parts that I need for the job, at a very competitive price. I often get the parts the next day, with standard shipping, even when ordered in the afternoon!!! They also have numerous videos to walk you through almost any job, which is a great advantage to the average diy-er.They even send an extra little "gift". This company cares about its customers and their valuable time."

This review was modified by michelle-80475 on September 27 2016 04:21:03 PM
Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

"I have already done this."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


bobhodge's Avatar

Verified Customer
Rating 8/10
4/5
2016-09-27

Poor packaging but things worked out

"When I took the dryer motor out of the package, I noticed a piece of black plastic or bakelite in the bottom of the box. It was a piece of the electrical connection block. Luckily the break was pretty clean, and did not expose any wires, so I used a bit of cyanoacrylate glue to re-attach it and proceeded to finish the successful repair of my dryer. Everything else with AppliancePartsPros was fine. "

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“I sincerely apologize that the part received was damaged. If you would like to process a warranty replacement please give us a call at your earliest convenience. You will need your unit's model and serial number, thank you!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

Gasket when you need it.

"My daughter had an experience with her refrigerator not cooking. It cost her $175.00 to learn that it was buildup of frost in the vents at the bottom of her freezer section. She took a hair dryer and after about 20 minutes cleared the frost from the vent. She said it was from a gasket that was letting air in. Yes, it was. I got on the internet for
Appliance Parts Pro and gave them the serial number and model of my refrigerator. They sent me a gasket (I needed two so I ordered another one later). It took five minutes to install them. My refrigerator is fine now and I am happy. Thanks Appliance Parts Pro.
"

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Assisting you is our focus! We appreciate your detailed feedback. Thanks for letting us know. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

refrig auger

"very quick and excellent item."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to review our site. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-26

Second Time Still a Charm

"This was my second time to order parts from Appliance Parts Pro. Still fantastic experience. Easy to use web page and ordering. Right parts as well. LIGHTNING FAST delivery for the standard delivery price both times. "

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We appreciate your detailed feedback. Thanks for letting us know. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-26

"The drawer doesn't quite close all the way."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Manufacturers do change the design of parts frequently in an attempt to make parts compatible with as many of their appliances as possible. We only carry original manufacturer parts, as long as you research the part by model number, you can be assured the part is correct for your unit per the manufacturer. However if you feel this part is not correct or defective please contact our customer service department at 1-877-477-7278. We will be happy to research this further for you. Thank you for bringing this to our attention and for your understanding.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-26

Thoroughly professional

"Ordered item arrived quickly, support answered questions fast and politely."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

It's a miracle

"I am not a handy man by no means and was in a bind. It was not only a miracle to find your site but that your rep was unbelievable in helping me with my problem and explaining your guarantee. Also, to get the part in less than 48hrs is a miracle in itself. Thank you as all is fixed and working as brand new."

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-25

The Zen of Appliance Paint

"The paint worked pretty well - although it was not a perfect match. The price was good, but the shipping was so expensive. Does it have to be so costly?"

Rep reply posted Sep-27-2016

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We offer flat rate shipping. Regardless of what you order, or how many items you order, it is always one flat rate. We apologize for any inconvenience our shipping cost or policy may have caused. Thank you for the feedback.

Kind Regards,
Robin D
Customer Correspondence Team”


Ratings Calculation Change
Learn about Our Reviews

Share AppliancePartsPros.com's store rating

AppliancePartsPros.com is a Merchant Member! Learn more

AppliancePartsPros.com is a merchant member
AppliancePartsPros.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,632 merchant members.