
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
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6,825 reviews
reply posted May-22-2013 “I attempted to contact you, but there was no answer or voice mail. Just wanted to let you know that we regret any inconvenience you experienced with your order through our company and we have issued a full refund for your order. If you would like to call us back we would be happy to assist you in locating the correct part for your appliance. We are open 24/7, just let us know!
Sincerely,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Phenomenal! Thank you for taking the time to let us know how we did. Your feedback is much appreciated.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “You are most welcome! Thank you so much for taking the time to share your experience.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “You are very welcome! Thank you for filling out the survey.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Congrats on the repair! You're welcome. Thank you for taking the time to let us know how we did.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Great! Thanks so much for your feedback.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Thank you for telling us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Wonderful! Thank you for taking the time to let us know how we did.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Stellar! Thank you for taking the time to review our site.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “No worries! We have a 365 day return policy. However, given the relatively low price of the part, we have simply issued a full refund for your order. It would cost you more to ship it back than you what you would get back. If you need assistance locating the correct part for your model, we are open 24/7. Give us a call any time!
Sincerely,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Outstanding! Thank you for sharing your experience.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Wonderful! Thank you for providing us with feedback.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “Marvelous! Thank you for taking the time to review our site.
Happy repairs,
Ethan”
posted May-20-2013
reply posted May-22-2013 “You're welcome! Thank you for filling out the survey.
Sincerely,
Ethan”
posted May-20-2013
reply posted May-22-2013 “You're welcome! We apologize for the lack of lubricant in the kit. We have refunded your shipping charge to cover the cost of the grease you had to us. Thank you for your understanding and for allowing us to resolve the situation.
Sincerely,
Ethan”
"Unfortunately wrong part--I had the correct model number."