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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 24 hours a day, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.67/10 9.67/10
    Customer service: Rating 9.44/10 9.44/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

What is this?

34,638 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick delivery & help videos make it a win win."

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for writing this review. We are glad you liked our services.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Order was delivered on time. Very easy ordering experience. "

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for telling us. We hope the repair was successful.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"My order was received as promised and replacement was a snap"


Rating 8/10
4/5
modified review posted

"Did not receive the items as quickly as I thought I would, but what I have received so far (replacement glass cover for fridge crisper bins) fits perfectly."

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. We are sorry to hear that you were unsatisfied with the delivery time frame. I have reviewed our account and I see your order was shipped in it's entirety on 12/10/2014. According to your shipping information FedEx attempted to have your ordered delivered within two business days. Unfortunately, your company was closed on the twelfth and thirteenth and so FedEx could not delivery until the sixteenth. If you did not receive your entire order, please give us a call at your earliest convenience. We can be reach online via live chat or at 1-877-477-7278. We are open 24/7 and we'll have representatives standing by ready to assist you.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Fast delivery. No complaints."

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Good service !!
Delivery was in time. The part in good condition
"

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 8/10
4/5
modified review posted

"The description of part ordered was not as complete as desired. It was the wrong size and cost half of original cost to return. This is the third time I have ordered from Appliance Parts Pros and I would order from them again."

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. We are sorry to hear that you may have purchased the incorrect part. When you have a moment please give us a call with both the model and serial number of your appliance. Once we have that information we will be able to review your machine and help you get the correct part. We are open 24/7 and we can be reached online or at 1-877-477-7278.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"the part I ordered arrived the next day great service. unfortunately the part didn't solve the problem but I was very satisfied with how easy it was to order the part and how quickly I received it just wish my diagnostic skills were as competent "

modified review Rep reply posted Dec-18-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thanks for your feedback. We are sorry to hear that the item you ordered did not repair the appliance. When you have a moment please give us a call at 1-877-477-7278 and allow us to help trouble shoot/diagnosis the unit free of charge.We are open 24/7 and we'll have representatives standing by ready to assist you .

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Ordering was a breeze. The website was easy to navigate. The broiler pan I ordered came very quickly and was just the fine quality I was looking for. I will use this site again should the need arise."

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site and share your experience. We appreciate your review and we're glad you liked our services.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 2/10
1/5
modified review posted

"I received the dish washer arm in a timely manner.

The new arm does not screw onto the dishwasher.

I tried for 30 minutes, no luck.

i put the old one back on in 10 seconds.

Please advise. Would the threads on another be any better.
"

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for filling out the survey. When you have a moment please give us a call at 1-877-477-7278. We will need you to provide our representatives with your order number and the model number of your appliance. Once we have that information they will be able to verify if the correct washer arm has been purchase and they will also be able to see if the manufacturer made any design changes to the part. Thank you for your feedback and we look forward to hearing from you soon.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"fastest shipping ever , great prices , and the best part ....they instruct you how to replace the parts , WHO DOES THAT ??? wow !!.I will never shop anywhere else believe me ."

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for using our site and for your feedback. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"I had inadvertently ordered my KitchenAid parts from another vendor, who promptly stalled me for 10 days with excuses. I cancelled the order with the other Vendor, and ordered online with Appliance Parts Pros. I had my parts delivered within 48 hours. What a blessing to have a vendor understand good service. My KitchenAid is working once again, flawlessly. Every step of the way, Appliance Parts Pros updated the order status via email, so I knew my parts were on their way. Great job Appliance Parts Pros, I won't waste my time with other vendors anymore, and just got straight to your website when I need something fast."

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are happy you found us and allowed us to help fix your appliance.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"the item was delivered as quick as promised."

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for sharing your experience. We appreciate your review.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Excellent, quick.. easy.. thanks"

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“We aim to please! Thank you for choosing AppliancePartsPros.com. We are happy you chose us and that we could help you fix your appliance.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


Rating 10/10
5/5
modified review posted

"Outstanding prices, fast delivery...Very nice."

modified review Rep reply posted Dec-17-2014

appliancepartspros2, AppliancePartsPros.com rep has responded

“Thank you for taking the time to review our site. Your comments are most welcome.

Kind regards,
Adrian
AppliancePartsPros.com
Customer Correspondence Team”


AppliancePartsPros.com is a Merchant Member! Learn more

AppliancePartsPros.com is a merchant member
AppliancePartsPros.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.