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Stores > AppliancePartsPros.com
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 16501 Ventura Blvd, Ste 500, Encino, CA
    • Contact: appreviews@appliancepartspros.com
    • Phone: 877-477-7278
    • Customer Support: 877-477-7278
    • Business Hours: 7 AM - 12 PM EST 7 DAYS A WEEK
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.17/10 8.17/10
    Chance of future purchase: Rating 8.50/10 8.50/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review AppliancePartsPros.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-22

Very positive experience.

"Very pleased. Part was in stock. Price was fair. Same day shipping and delivery in less than two days! I will use AppliancePartsPros.com again."

This review was modified by LavenderPinkBat on March 24 2017 05:30:01 PM
Rep reply posted Mar-23-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for completing the feedback form. We appreciate your review.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-22

Fast and accurate service!!!!!!

"Easy to use website. Great!"

This review was modified by LanguidLavenderApe on March 24 2017 11:00:08 AM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-22

Perfect fit for my stove

"the burner came right away and fit perfectly.....Nd works great!"

This review was modified by GrulloMollusk on March 24 2017 05:15:02 AM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you!
Thank you for sharing. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-22

Ice maker for side by side refrigerator

"Part arrived quickly and works perfectly. Would order from this company again and would recommend to others. "

This review was modified by LightCyanStingray on March 24 2017 04:45:02 AM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for the endorsement. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-21

Good Parts

"Got it quickly ... fit as promised."

This review was modified by BrightCeruleanSalmon on March 23 2017 07:30:02 PM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for filling out the survey. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-03-21

THE WRONG PARTS CAME

"BEFORE PURCHASING I REVIEWED THE NUMBERS AND PICTURES.
THE PARTS CAME A DAY LATER THAN ANTICIPATED, AND THEY WWERE WRONG AND WOULD NOT FIT MY jENNAIR. THE BOTTOM OPENING CONFIGURATION WAS NOT WHAT WAS SHOWN ON LINE. VERY DISAPPOINTED. WHAT A WASTE OF TIME AND MONEY
"

This review was modified by MangoTangoGilaMonster on March 23 2017 06:30:02 PM
Rep reply posted Mar-23-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“I do apologize for the inconvenience. I have tried locating you in our system and I am unable to locate your order, however we offer a 365 day return policy and if it's our fault we will cover the return shipping. Please call our toll free number, 1- 877-477-7278 and we will be happy to process the return and locate the correct part if possible. Thank you for choosing AppliancePartsPros.com!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

Quick Service

"Happy with my order, received items not long after I ordered them online.. "

This review was modified by Bukie2075 on March 22 2017 08:15:01 PM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

So Easy

"fast parts delivery of all part I needed, also repair video was very helpful"

This review was modified by jbattien on March 22 2017 06:15:01 PM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to let us know how we did. Your feedback is much appreciated.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

Quickest parts delivery

"Ordered the parts on Saturday afternoon, parts shipped on Monday and I received them Tuesday afternoon. Exactly the right parts and a fraction of the price from the local appliance parts store. Appliance parts Pros has earned my future business. "

This review was modified by Jerrich2ann on March 22 2017 05:30:02 PM
Rep reply posted Mar-22-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to share your experience. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

Genuine GE Parts on Time

"The parts were genuine GE, they arrived as promised. They were packaged very well and arrived unbroken."

This review was modified by rtincknell1 on March 22 2017 04:30:02 PM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We hope the repair was successful.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

"I have used them for parts in the past, always reliable, always deliver in record time, always the right part, and prices are reasonable. Saves me a lot of time and hassle trying to find the correct part in a store. Will definitely use them again!"

This review was modified by LivinOurDream on March 22 2017 11:30:01 AM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. Don't forget to check us out on Facebook.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

Great Service!

"With the help of a representative, I was able to find the part I needed."

This review was modified by anderly50 on March 22 2017 09:15:01 AM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.
Kind Regards,
Tiffany B
Customer Correspondence Team”


Rating 10/10
5/5
2017-03-20

Excellent Service

"I received the wrong drawer initially, and all I had to do was email customer service. Their extremely friendly representative sent me the correct part at no cost to me, and it arrived in two days! I will most certainly do business here again and recommend it to anyone!"

This review was modified by Blmarbogast on March 22 2017 08:45:02 AM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad we were able to correct the issue. Your review was very nice.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-19

best price, best service

"After using Appliance Parts Pros for the first time I will always check with them first for a needed part."

This review was modified by greene-60200 on March 21 2017 09:45:02 AM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We are glad you liked our services.
Kind Regards,
Tiffany B
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-18

Parts, delivery and how-to video excellent

"Very easy to use website, reasonable prices, fast delivery and great how to install videos allowed me to keep two appliances running."

This review was modified by jim0217 on March 21 2017 12:30:16 AM
Rep reply posted Mar-20-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. Congrats on the repairs.
Kind Regards,
Tiffany B
Customer Correspondence Team”


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