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Stores > AppliancePartsPros.com
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      240 Edwards Street Southeast
      Cleveland, TN US
      37311
    •  
    • BUSINESS HOURS
      7 AM - 12 AM EST 7 DAYS A WEEK
      GENERAL PHONE
      877-477-7278
      FAX
      n/a
    • SUPPORT EMAIL
      appreviews@appliancepartspros.com
      SUPPORT PHONE
      877-477-7278

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 9.21/10 9.21/10
    Shipping & packaging: Rating 8.99/10 8.99/10
    Customer service: Rating 8.61/10 8.61/10
    Return/Replacement policy: Rating 8.41/10 8.41/10
Voice your opinion! Review AppliancePartsPros.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-13

Vent filter

"Easy to navigate and find product and purchase!"

Rep reply posted Jul-14-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience. We're happy that you enjoyed our website and were able to find everything you needed.

Kind Regards,
Cheryl T
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-09

Excellent Appliance Parts Site!

"The site had all diagrams for my washer reproduced, with call-out numbers corresponding to the diagrams' part numbers. Each part's function was listed, and the site even has troubleshooting tips that correspond to the parts lists. I've used the site twice, and will continue to do so in the future!"

Rep reply posted Jul-10-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. Congrats on the repair.

Kind Regards,
Robin D
Customer Correspondence Team”


Rating 10/10
5/5
2017-07-07

Microwave turntable support.

"I had the same experience as James S. of Spring, TX on 3/16/15. The replacement part came but broken. They immediately sent me another one. I think they need a better packaging method for shipping.
Message to the manufacturer: If this part keeps breaking, you need an improved design such as
better material and/or stronger structure!
"

Rep reply posted Jul-10-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for completing the feedback form. We appreciate your review.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-06

accurate, fast, successful

"Ordering was easy, because I had my model number and live help showed me exactly what I needed based on the problem with my oven. Shipping was very quick which was important when you need the appliance to work. Diagrams were very helpful as well. I great buying and repair experience!"

Rep reply posted Jul-07-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for filling out the survey. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-05

door switch--------light sockets

"correct parts and excellent videos for installation

thanks

paul
"

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“You're welcome! Thank you so much for taking the time to fill out the survey and for giving us feedback. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-03

Prompt & Excellent Service

"I ordered a replacement broil element for my GE oven on Sunday night (06/25/17) and got it delivered by Wednesday morning (06/28). It was a prompt and excellent service. The video was very useful and to the point. I replaced the element following the video instructions and got it working back in 15 minutes. I will use AppliancePartsPros.com for my future needs and would recommend it to my friends. Thanks to all in AppliancePartsPros.com. Keep it up! Sam - Georgia"

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“You are most welcome! We appreciate your detailed feedback. Thanks for letting us know. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-02

Always a good experience

"It is easy to order from this company. The people I've spoken to in customer service are always pleasant and helpful. The ordering process is very easy and the products arrive in a very timely manner. We've placed three orders with them to date."

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. We enjoy hearing from our customers.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-02

Best appliance parts company!

"Perfect. Easy ordering, packages arrived early, correct part. "

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience. Your feedback is much appreciated.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-01

Stove Knobs.z

"Ordered part on a Friday and it arrived the rolling Monday."

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-30

Great experience as always!

"The correct part was delivered as expected and quickly. Great pricing. I can always depend on AppliancePartsPros.com for my parts needs!"

Rep reply posted Jul-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-27

Good service fast

"Part arrived in two days and fit perfectly. Great experience."

Rep reply posted Jun-28-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to review our site. Your review was very nice.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-27

Great experience

"Great service as always. Easy to find parts delivered quickly. Appreciate the effort."

Rep reply posted Jun-27-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. We hope the repair was successful.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-24

Perfect replacement parts

"Company shipped fast and was received in 2 days. Parts for my fridge were perfect replacement parts. Highly recommended. I recommend you watch the videos."

Rep reply posted Jun-26-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for your valuable feedback. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


Rating 10/10
5/5
2017-06-23

Part stolen from front porch. Replaced free of charge!

"I ordered a part, forgot about it, then looked it up two weeks later. It turned out AppliancePartsPros had delivered it a few days after I ordered it, but it likely had been stolen. I emailed them. They responded immediately with a request for more information. After I gave them the info, they sent another part free of charge within days! I can't expect better service then that. "

Rep reply posted Jun-26-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to let us know how we did. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-23

Good Experience

"Everything was correct and on time."

Rep reply posted Jun-26-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing. We are glad you liked our services.

Kind Regards,
Robin D
Customer Correspondence Team”


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