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"Absolutely the worst I've ever been ripped off in my entire life. No customer service. Antenna did not work so I asked for return instructions. Returned certified and never got my money refunded. I have sent about 20 email requests with no answer. The reviews on this site touting great customer service are NOT dealing with the same AntennaDeals that I got screwed by. Do not buy from them. Google AntennaDeals BBB and read their rating and information. Do not buy from them, they stole my money and they might do the same for you. As most of the poor reviews, I give them a 1star simply because I can't give them a zero star."
"We purchased the LAVA HD2605 Ultra G3 Motorized Outdoor HDTV UHF/VHF Antenna from Antennadeals.com. It came within a few days. I was not sure that I'd be able to put it together with my husband gone. However, I dove into the contents and using the directions, had it together in about 10 minutes! I mounted it in my upstairs gameroom and get several VERY clear channels, some French as we live so close to Canada. When my husband gets home, he'll mount it outside, but for now, even inside, it works GREAT!! No hassles. Great deal, great price, quick and easy assembly and instillation (all by an older lady!) all with free shipping. Kudos."
"I was really excited about their hype on this "great" antenna. My zone is in Nashville Tn and my channel list should be 38+ channels. I bought the Lava HD 2805. I got the Lava 2605. Now the shipping was great and the Antenna works better than my old flat type made by RCA. But I'm, only getting 20 stations and 5 of those are not so stable. For my money, I should have got more. And because of the lies I've read in my return emails from a tech at Antennadeals.com I won't trust these people again! It's really sad to see unscrupulous people selling things they know aren't not up to what they claim! The saddest part is their website seemed to be so professional and promising. "
"Piece of crap antenna. No response to calls or e-mails. Bought same antenna from Bestlink.net for half the price. I'll never deal with Antenna Deals again."
"I purchased an HD antenna. The remote control was defective. I sent it back certified mail so I know they got it but they refuse to replace the defective unit. I would suggest you AVOID Antenna Deals.com. They will not back up their product."
"I purchased the Lava HD2605. Let me first say that I did not have any problems with lack of response from Mike, except that he did not answer a question that I asked in a couple of emails. He was quick to offer a refund, minus $20, saying that it would cost me that to return the unit. That is the good part. The bad part is that I have a next to useless antenna, plus 30 feet of coax worth about $7 for my $20. I say this about the antenna because it was outperformed by an extremely simple home made antenna, the "coat hanger antenna", that I made from a piece of wood, some wire, and a few screws. I expected it to be considerably better than a simple home made. I really got sucked in by the claims on the web site and the reviews that I read there. I did not do my homework by looking for independent reviews - lesson learned."
"Customer Support Sucks!I recently ordered from Antenna deals, an HDTV digital antenna. Shipping was super fast. Product was easy to assemble. I had questions... To no avail I emailed them 4 or 5 times. They claim 24/7 Support. Ha! Don't get duped into believing that crap! They get your money and their done! PERIOD!! My advise to you is READ the reviews. Don't read the reviews on Antenna Deals home page. All your going to see there is Great reviews. Do an Internet search on the specific item you are buying. "
"Antennadeals.com has the best customer service ever! I messed up my shipping address and they went out of their way to help. You get to communicate with a real HUMAN! They replied to every email within a very short time. They get my vote for Customer Service of the Year, and I will recommend this company to all my friends."
"I was skeptical at first to buy products with this company to resell. So I bought an HD2605 just to try and review its quality. Just right after I paid a confirmation email was sent to me with the tracking number… Great! After few days my package arrived thru Fedex. The product was awesome! From the packaging, the looks, the quality of the materials and the way it works is awesome. Plus the fact that it was so easy to install, just few simple steps and it’s done. I’m happy to recommend these products and reselling it."
"I purchased the HD2605 HDTV antenna from Antenna Deals on-line with the hope of replacing Cox cable and DirecTV service here at home and on the road in our motor home. Recently we camped out in Quartzsite, AZ, which is as a minimum 85 miles away from any "over-the-air" HDTV station, with lots of high mountain ranges in between. In Quartzsite, with the antenna mounted 20 feet above the motor home roof, I pulled in about 20 HDTV channels, which included all the networks and PBS. At home in mountainous San Diego, CA, all TV stations are co-located on a mountain top down near Mexico. Aiming the antenna in that direction not only picks up the local TV stations, but also a vast number of Mexican TV stations, which tend to have better programming (less infomercials). I find these over-the-air HDTV stations have incredible color and sharpness over the same HDTV channels found on cable, DirecTV or Dish network. This HDTV antenna will save us hundreds of dollars a month, because now we can dump both Cox cable and DirecTV. Now, all we need is an "over-the-air" HDTV digital recorder so that the wife can record her "soaps."I am so satisfied with this antenna that I intend to purchase another just for the motor home. While in Quartzsite, I had the opportunity to demonstrate this antenna's capability. I set up my HDTV outside of my motor home, while about 20 other motor homers sat around and watched the NFL play-offs in crystal clear color and sound. Everyone was amazed with this antenna's performance, especially since they could not pull-in all those digital channels with their regular motor home "bat wing antennas-even with the HDTV antenna attachment. I highly recommend the HD2605 HDTV antenna. The antenna a proven winner and so is Antenna Deals. They shipped the antenna promptly and it was received on time with no damage.Rollinsin San Diego, CA"
"I have now installed this antenna, and the ease of installation makes it a must for others. The reception is excellent and I loved the light weight and small size and still gets the job done. Instructions were simple and easy to follow. I would recommend this antenna for those unhappy with cable and ready to use OTA reception."
"I bought an HD2605 and it was great. Got more channels that I enjoyed much than my old rabbit ear antenna. It was so easy to setup, just a few simple steps and it’s done. For me tech things are the ones I hate the most but with this antenna, I was surprised that in very simple steps I have done setting it up perfectly. Plus my order was shipped immediately. Right after I made my payment online a confirmation and tracking number was sent to my email…so great deal! I’m happy. "
"We are so pleased with the antenna you sent. Great quality and we’ve never had reception this good, strong (32 channels) or clear. We appreciated the upgrade - & the personal touch of the letter enclosed in the package. "
"I live out in the country in South Carolina and I just installed my HD 2605 antenna today. I installed it on a ten foot pole on the far corner of my back deck. I was only recieving 10-12 channels with my rabbit ears. I am now recieving 46 channels. The antenna shipped to my home in less than a week with free shipping. The assembly was a breeze and anyone can install this antenna with no problem. This antenna came highly recommmended by a friend and now I am recommending it to all my other friends. I am very impressed with the quality and the 2 year warranty. I look forward to doing business with you again in the future. Shane, South Carolina"
"I originally purchased an antenna from The Source and was pretty dissatisfied with the products overall functionality. I was out of town for a couple weeks and when I came back I tried to return the product but the store wouldn't let me bring it back so it's now a paperweight and nothing more.I had decided I wasn't going to ever purchase another one of these ever again but I later changed my mind after I attended a convention and seen some of the newest and best antenna's out there. I did some research online and found the best site for products and service was AntennaDeals.com. Before I purchased my product I sent the seller an email with some questions I had about setup and installation and the seller was great enough to send me step-by-step info and made a novice like me feel like an expert. I enjoyed my service so much that I decided to also purchase an extended warranty from the seller so in case I ever needed help in the future I could get a chance to enjoy some of the great service which I already received.Overall the product was great, I get tons more channels and the walkthrough provided made install and setup super easy. I would reccomend this site, products, and service to all my family and friends because it was so much better of an experience compared to my original one.Bob Jr"
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