visit andysautosport.com/ »
"Yeah these guys are known scam artists. The told me my parts were delayed when I asked about them after 3 weeks. They said they could be another 6-8 weeks. I canceled my order. They never sent the parts but kept my money. I had to file a fraud claim with the bank. The fraud researcher at Bank of America said the number they had on file for them ended up being a cancelled cell phone. Another researcher laughed and said oh yeah, their number is posted on the wall but don't bother calling they will never answer. We tried anyway, found that number cancelled too. The bank refunded my money and reported them for fraud to the FBI."
"I placed an order on Jan. 8th 2013 for replacement parts of which their site said "in stock and ready to ship". I waited 2 days for a email confirmation, which never came. so when I called, they said that the manufacture just let them know that day that they would ship out on the 17th. (9 days later!!) then I have a min. of 5-7 days for delivery. they did not note any of this on their site. just said I could expect them 5-7days after the order was placed. ya whatever. So my nightmare may just be starting. see what kind of condition I get them if I get them at all."
"A total RIP-OFF. I purchased on-line floor pans and they sent me totally wrong parts and offered me a return, IF I would pay a restocking charge and return shipping was on me. DO-NOT buy from them unless you want parts you can't use and horrible customer service. RIP OFF RIP OFF RIP OFF is all I can say. DO NOT buy anything from this website."
"Horrible customer service. First off order was wrong, we have an automotive shop and ordered 2 GoRhino steps for our customer and only one was sent. Called and got the other order coming, or so we thought. Called back a week later to see when our full order was supposed to get to us and the vendor won't even be sending it out until tomorrow. I asked for overnight or next day shipping, they said they couldnt. No apology or anything, just asked if they wanted to pick up our other part that was delivered, I said no I wanted our full order a month ago. Never order from them!!! and second called twice today because was put on hold for 15 min then hung up on, got the pleasure of calling back and being put on eternal hold then found out our part wont be sent until tomorrow, have been waiting over a month for our correct order."
"WORST EVER!!!! I SHOULD HAVE READ OTHER REVIEWS BEFORE I BOUGHT THROUGH THEM! I bought some rims and they turned out to be different from what was in the picture, and customer service told that the pictures on the website don't actually depict the item which you are buying, and that you just have to trust the description! Absolute bull!! Completely rude and unhelpful!!!!"
"DO NOT order anything from Andy's auto sport. I ordered a tonneau cover over 5 months ago, after many calls to them I kept getting different stories on why I haven't received my cover, so I called Undercover directly and they never got any order from them for me and that their cover are all stocked, not made to order as AAS had been telling me. on top of this I never received any email conformation for my order or any info at all or call backs as promised for that matter. STAY CLEAR OF THIS SO CALLED COMPANY"
"DO NOT ORDER FROM THIS PLACE !!! SAVE YOUR MONEY AND TIME!! I ordered a duraflex nose piece for a 94 camaro and fenders for the same,when i finally got the nose piece 2 weeks later it was the poorest quality product i have ever seen,never received the fenders,they kept pushing back the ship date a week at a time,after 5 weeks i cancelled the order,only good thing was they sent me a check in three days. Find a different middle man or order directly from the manufacturer."
"I ordered a grille for a 2006 sts.The one i got was not the one on there web page,called andy's auto sport,was toil to take a pic, and send it to them to prove it was not the one i ordered.It's been over a week and can't get a return label from.So i can get a refun from them.Talked to them today an was told i would get a return label this after noon.But after what i have been through not to sure it will happen."
"Believe all the other reviews; they are that bad.Before ordering my Tokico shocks from Andy's, I called the mfg to verify they were available and shipping. Andy's told me they would drop-ship directly from the mfg. I had to beg Andy's twice to confirm my order by email. When they missed their ship date, they told me that they had no tracking # because they were being shipped instead from a distributer (not the mfg) who did not have them in stock. I cancelled the order and am still fighting them for the refund. The lie about ship dates, refund dates, and constantly change their story when confronted with the facts. Avoid them!"
"I ordered one PAIR of SPC front camber kits from Andy's Auto Sport by phone. They never sent me a receipt until I had to ask for it 9 days later. When I finally received the camber kit by FedEx 9 days after ordering it, I discovered they only sent me one. They told me I should have received two, then blamed SPC for missing up my order. It turns out it was Andy's Auto Sport's mistake. They claimed their website mis advertised the camber kits as being sold in pairs. On 9/2/11, they told me since it was their mistake, they would have the other camber kit overnighted to me at no additional charge. Four days later, they tell me it’s out of stock until 9/9/11, that I should receive it by Tuesday, 9/13/11 or Wednesday, 9/14/11. It's now Thursday, 9/15/11 and it hasn’t gone out yet. It's now about three weeks since I place the initial order, and I'm still waiting for the second camber kit. They've been reported to the BBB. Turns out others have already reported them to the BBB.After multiple long waits on hold on the phone with Andy’s Auto Sport, you’ll find their sales people are great at giving technical advice and at making sales. But, they are horrible at fulfilling customer orders. It can take up to a week before orders are sent out to their distributors. They DON’T STOCK any of the items they sell. They are thereby acting strictly as a broker for everything they sell. If you want good service, I say knock out the middleman (Andy's Auto Sport). They will cause you nothing but headaches. They are a rip off!They said they were in the process of correcting the error on their website. It's now been over two weeks since the error on my order was discovered and it still hasn't been corrected yet. Who knows how many other orders before me had the same issue? http://www.andysautosport.com/acura/1994_2001_integra/suspension/camber_kits/spc/spcp00037214.htmlMy advice to you is: Unless you want to save a few dollars at the expense of your valuable time, you'll get nothing but headaches. DO NOT do business with Andy's Auto Sport. THEY AREN'T WORTH anybody's time! I don't see them staying in business too much longer."
"Agree with all the other reviews...Ordered LED tail lights formy Sierra 2500HD....took forever to receive them, and oneturned out to be defective....now Im getting the run around....DO NOT DO BUSINESS WITH THESE CHARLATANS"
"There is a reason why Andys Auto Sport does not Activly participate with reseller ratings, and it is because they are complete garbage. I spent over $700 at thier site on various parts, a month and a half ago and have only recieved one item out of my order of six AND IT WAS DAMAGED! Also they dont tell you the overall cost until you enter in you payment info, should have gotten the hint right then and there. I also never once recieved a tracking number for any of my orders, had to call fed ex to finally get one. THIER CUSTOMER SUPPORT WILL LIE TO YOU!!!! I called to get info on orders, and they told me they were back ordered, and to call back, next day, they said oh they are sheduled to arrive at your residence today, never did, called back next day, on they are leaving tomorrow, I would bet my life that to this day, they still have not been shipped. I have been robbed at gun point before but didnt feel as bad as i do now for doing buisness with them. I dont even want to call it that (business). ABSOLUTE WORST SITE EVER."
"Would not buy from again. High shipping rates along with their rickshaw speed shipping, I could have had my item installed already if I would have used ebay, like a should have. Live and learn"
"DO NOT SHOP WITH THIS RETAILER!!!! I wanted to buy a PAIR of go rhino truck steps for my wife's b-day and their prices seemed pretty good. I then proceeded to place my order online which the steps were around $50. It then told me shipping was going to be $70. I figured this must be a mistake so I called. They helped me and placed my order over the phone and shipping was $25 and I made sure to ask the rep that they did come in a pair and he said yes. I then get a call a week later stating they can't sell me a pair for that price, I come to find the person that took my order mistyped 2 pair instead of one and everything was ok, but I made sure to confirm again that they do come in a pair and they said yes. I then receive the product and I have two problems...it's not the same style I ordered and there is only one step! I call up again to find out there was a redesign and the step pictured is no longer manufactured...which I understand things happen. I then confirmed again that I should have received a PAIR of steps, not just one and the rep said yes. He said he would send one out right away and I would get a confirmation email in 2-3 days when shipped. No email. I call and talk to another rep and now they say they are sold seperate, I ask to speak to a manager. I get the manager on the phone he says there was a typo on the internet which all the people take orders from and they are infact sold seperate. He then tells me I can return the item for a refund or he will sell me another one at his cost (which is $1 less than I bought the first one for!!!) I said I talked to multiple sales staff and they all confirmed that I should receive two and on top of that I was told another step was being sent out and I had to call to find out it wasn't, they didn't call me! I should receive the second step at no charge. The manger won't do it. Needless to say I got very mad which is hard to do, hung up and will not do business with them or steer anyone else away from doing business with them forever! DO NOT DO BUSINESS WITH THIS COMPANY!!!"
Share your shopping experience and interact with1,963 participating stores,
write a review!
Follow us & win cool gear:
"How holiday shoppers can beat web scams..."