
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-15-2012
posted May-25-2012 “We were able to contact this customer and satisfy this issue.
The feedback from our customers is essential for our 100% Customer Satisfaction Guarantee mission. Our Customer Service team is always ready, willing and able to serve. We will do whatever it takes to accomplish customer satisfaction.”
"I recently received a sample pen - The Ultima. Awesome pen. Everyone that I had try it, loved the way it writes. I ended up ordering for all the staff at our school for appreciation week. We love this pen. I also had them engraved with the school name on it and it only took about 1 week from order date to delivery. I would definetly order from them again."