We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Amsterdam Printing Company

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Amsterdam Print Amsterdam Printing Company Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 166 Wallins corners Road, Amsterdam, NY
    • Contact: customerservice@amsterdamprinting.com
    • Phone: n/a
    • Customer Support: 1-800-203-9917
    • Business Hours: 8am -6pm EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.27/10 7.27/10
    Chance of future purchase: Rating 9.25/10 9.25/10
    Shipping & packaging: Rating 8.64/10 8.64/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

321 Customer Reviews

Rating 10/10
5/5
2016-07-15

Amazing service, amazing pens.

"Writing from a competitive law firm, the pens are on point, they look great, write well work with phones, and the service was amazing. We strongly recommend the company and their products on every level."

This review was modified by KalmanSamuels on July 15 2016 12:45:00 PM

Rating 10/10
5/5
2016-05-31

Always Excellent Service and Follow Up !

"Our Amsterdam marketing representative, Kimberly Soodsma is excellent in her customer service skills and expertise regarding the Amsterdam product line. Always pleasant to speak with and her attention to details is always spot-on. The products we have ordered from Amsterdam are high quality and reasonably priced for our business. "

This review was modified by Lexur-Appraisal-Services on May 31 2016 06:42:04 AM

Rating 2/10
1/5
2016-05-27

Terrible

"Overcharged me after I already wrote a check.

Pens came up bad, engraving is way too small can barely read it
"

This review was modified by Dom13 on May 27 2016 06:15:56 AM
Rep reply posted May-31-2016

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We are very sorry for the order experience. The overruns which explain the extra charges have been credited back to your account and we are replacing your order at no extra cost to you. If you still need any additional assistance, please feel free to contact us.”


Rating 10/10
5/5
2016-05-24

GIFT FOR THE IMPOSSIBLE BOYFRIEND

"So my boyfriend has his own tree business and he's so hard to buy for. So I made up my mind to just start buying things for his company since it's flourishing so well, and as a result I bought him pens with his company information on it!! Something different but what do you do! Figured he can finally have something to hand out to his customers or potential customers.."

This review was modified by Koppy89 on May 24 2016 10:47:48 AM

Rating 10/10
5/5
2016-05-16

Came Through in a Big Way for Us

"Our order was not printed correctly. They patiently worked with us to get it corrected and shipped in time for Teacher Appreciation Week."


Rating 4/10
2/5
2016-05-12

Have to be careful when ordering

"I only ordered 500 envelopes because it takes years for our small business to use them up but Amsterdam sent me 1000. Of course I was charged for 1000. The saleslady on the phone asked when I ordered the 500 if I wanted 1000 because it would be a better deal and I clearly said NO because she could review my account and see that the last 500 lasted years. I think she was fishing for a bigger order. Oh Well I now have enough or my family does after I pass on some years from now. Probably use a different printing company next time if I am able. "

This review was modified by DrHughes on May 12 2016 07:13:38 PM
Rep reply posted May-13-2016

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We are extremely sorry about the incorrect order quantity and have taken action immediately to credit your account for the 500 envelopes you didn't order. We hope this shows we are a company that takes our feedback seriously as we really do care about our customers. Thank you for trusting in Amsterdam to do the right thing and we hope to retain your business in the future.”


Rating 10/10
5/5
2016-05-02

They can print anything!!

"They matched the color I needed, when another pen company said it couldn't be done. They also found an item I had been looking for, for quite sometime and had them personalized and ordered for me. I have used them for my advertising at 2 different companies and their products have always been of high quality. Thanks Adam Blakely!"

This review was modified by OKTransmissions on May 02 2016 06:40:24 AM

Rating 10/10
5/5
2016-04-04

True to Mock-up

"The pens looked just like the mock-up that was done online when the order was placed. I appreciated reading other reviews that said that four lines was too small of font, so we went with three lines of print and they turned out great. Everyone really likes them and we are finding additional ways to use them to promote our church."

This review was modified by htoffice on April 04 2016 08:00:47 AM

Rating 10/10
5/5
2016-03-31

Great Company

"This is a great company with great customer service and a 100% guarantee. I ordered imprinted sytlus pens and they were shipped immediately. Once I looked at them, the printing was too light to read well so I called and spoke with Sara. She had awesome customer service skills and worked with me on setting up the imprint to make it more visible. Amsterdam completely redid my order and sent the new pens in only a few days. I was told to keep the original order and not worry about shipping them back because they wanted me to be completely happy. This was unbelievable customer service. The new order of pens is awesome. We are very happy with them in every way-look, style,working perfectly, etc. Thank you Amsterdam for being a great online company!"


Rating 10/10
5/5
2016-03-31

Wickedly Perfect

"I ordered stylus/pens for my business, Wicked Business. I was able to choose a color which complimented my business cards. The price was right and the customer service was excellent."

This review was modified by WestWitch on March 31 2016 10:18:02 AM

Rating 10/10
5/5
2016-03-28

Always going beyond the 5 star rating

"Amsterdam Printing Company has never let me down, so far. Thanks to one of their top Customer Service Representative/Sale's person (Larraine), I have been able to find the best priced, quality and quick delivery service within a printing company. I can always rely and know that Amsterdam will come through with I am looking for incentives for our Non Profit organization. The best part is they know we are on a budget so they help us find the best price with best quality at the same time. We end up saving each time. If I ever had a problem, which was rare, it was always handled promptly and with kind and professional attitude. "

This review was modified by crysangeles on March 28 2016 07:26:16 AM

Rating 4/10
2/5
2016-03-12

Bad billing tactics, good pens.

"I was very pleased with the pens I ordered, but was shocked and angry when they billed my credit card for more than I had authorized, for more pens than I ordered! When I protested, they explained this was for an "over-run" when they printed my pens. They agreed to refund the extra charge, but I was left wondering how often they get away with this, because some people don't bother to complain...To me, it would be a much better policy-- and would generate goodwill!--if they threw in the few extra pens free (since they can't do anything with them anyway), rather creating ill-will by charging their customers for unordered merchandize."

This review was modified by shopper4852 on March 12 2016 12:50:00 PM
Rep reply posted Mar-14-2016

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“To stop a printing machine on a fixed number is not always possible which explains where the extra product come from. The overage charge is standard in the printing industry. Instead of not shipping the extra pens and incurring extra material charges into our product cost , we bill for every pen that ships, which would include overages. The overage policy is disclosed on the order summary page on our website when placing an order. If the order is placed by phone, our customer service agents will review the policy as our customers are also given the opportunity to opt out of overages. We hope this clears up the confusion and explains our billing policy on overages. Thank you for the review.”


Rating 10/10
5/5
2016-03-10

Quick Reliable Service

"We are very satisfied with the products and the services that we receive from Amsterdam Printing. We have used them for years because we can depend on them to take care of all or our printing needs in a timely fashion. Our representative follows up to make sure that we received our order on time and that we are satisfied with the product. I would (and do) recommend Amsterdam to our business partners."

This review was modified by UnitedHomeComfort on March 10 2016 05:46:49 AM

Rating 10/10
5/5
2016-02-25

So Awesome

"Very pleased with everything I have ordered for our company!!!! If I had any questions they were very helpful and we received our order in a timely manner."


Rating 10/10
5/5
2016-02-24

Quality products at an affordable price!

" I searched all over the internet looking for quality personalized mugs at an affordable price. I found them at Amsterdam Printing Company! The design process was easy and my mugs arrived before the estimated return date! "

This review was modified by perejam on February 24 2016 11:08:45 AM

Ratings Calculation Change
Learn about Our Reviews

Share Amsterdam Printing Company's store rating

Amsterdam Printing Company is a Merchant Member! Learn more

Amsterdam Printing Company is a merchant member
Amsterdam Printing Company participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,633 merchant members.