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Amsterdam PrinCoupons

198 Customer Reviews

Rating 10/10
5/5
modified review posted

"I love working with Kimberly Soodsma. She always works with me on product selection, cost and delivery time. All of the products are high quality and our clients enjoy getting them."


Rating 2/10
1/5
modified review posted

"I recently ordered pens with my company logo and information, when I received the pens the logo was missing. After a tremendous amount of back and forth and hoops to jump through Amsterdam finally agreed to send new pens. I approved a new proof, received my new product and it was STILL WRONG. No logo again! Horrible customer service and regret ever placing the order in the first place. AVOID AMSTERDAM"

modified review Rep reply posted Jan-18-2015

amsterdamprinting, Amsterdam Printing Compan rep has responded

“It is with great concern that we address an incident you experienced with your most recent order in review. After hearing of this error again, we would like to make an apology on behalf of our company. We are taking all the necessary steps to make sure that this type of problem does not happen again.
It is our policy that we offer 100% Customer Satisfaction. We will have an agent contact you to handle this issue. Thank you for the review.”


Rating 10/10
5/5
modified review posted

"I am very happy with my products. Customer service was very helpful and responsive. Everyone I spoke to went the extra mile to make certain I received what I needed and they worked with me on changes with minimal time wasted. I will be ordering from Amsterdam Printing Company again."


Rating 10/10
5/5
modified review posted

"I received a sample of a pen stylus from Amsterdam and was impressed. I love the concept of the dual purpose pen and was looking for a high quality pen for my personal use when the sample arrived. I was so impressed that I recommended Amsterdam's stylus to other colleagues looking for a a takeaway gift. The pens were perfect holiday gifts. I purchased them for my staff and they loved them."


Rating 10/10
5/5
modified review posted

"This is my go to pen. I ordered a sample in Graphite with Blue ink (it is hard to find Blue ink). It is so comfortable to hold in your hand and the ink just flows without a skip. Of course the best part it has a stylus at the top end and works wonders, the pen twists right and left to get the ink. My next move it to order these for my customers as a Thank You.
It is the most reliable, perfect pen and looks very expensive!
"


Rating 10/10
5/5
modified review posted

"Great customer service. Quick turnaround time."


Rating 10/10
5/5
modified review posted

"Our company ordered the Entice Stylus Pen with laser engraving and are thrilled with both the product, as well as the service we received. Can't wait to give this out at our upcoming trade show!"


Rating 2/10
1/5
modified review posted

"Where do I start about the service. Not a good review coming from me to you. The pens I got were not what I wanted them to be. The print was hardly readable. It was so small. And out of 170 I got 122 good ones, that weren't smudged, no print or partially printed. Plus 1 broken one so 46 were bad. Plus it took a long time to get them. So I contacted Amsterdam and they said they would send me a better pen. They are ok but don't see the difference really except they are shiney and the print is larger and readable. An they said they would send 45, got 44. But when you add 122 and 44 that still isn't 170 that I paid for. that is only 166. Most likely won't order from them again. Disappointed very much and they came 2 days before Christmas. "

modified review Rep reply posted Dec-29-2014

amsterdamprinting, Amsterdam Printing Compan rep has responded

“We are very sorry to hear about your poor experience with your recent order. We are taking all the necessary steps to make sure that this type of problem does not happen again.
We would like to thank you for helping us to improve our operation and services, and very much hope that you will remain a valued customer. Thank you for the review.”


Rating 10/10
5/5
modified review posted

"I ordered the Sunrise Stylis Pen at great price. The pen is a stylis pen, is reflllable, writes well, handles well. The engraving is perfect. Received the pens promptly."


Rating 2/10
1/5
modified review posted

"The ink is leaking in the pens that we have tested. The quality is not good. Please let us know what you could do about it. We have paid $178.95 for the pens. "

modified review Rep reply posted Dec-22-2014

amsterdamprinting, Amsterdam Printing Compan rep has responded

“We are terribly sorry to hear this issue. We offer a 100% Customer Guarantee on our products. We will be happy to replace them for you. Please contact us at 1-800-833-6231.”


Rating 10/10
5/5
modified review posted

"I ordered pen and they were missing information. However, upon contacting customer representative they were more than willing to make it right. The Representative ( Steven David) was very professional and was able to resolve my issue. I thank him... "


Rating 10/10
5/5
modified review posted

"We have ordered multiple times over the last 18 years the Bic Clic Stic pens with imprints. Working with the associates at Amsterdam is always smooth and efficient. The deals have been enticing to us and the pen has been flawless. - Jeff in Des Moines, Iowa"


Rating 10/10
5/5
modified review posted

"Excellent product at a terrific price! We ordered stylus pens; they look terrific, show off our logo, and write much better than ones we've purchased previously."


Rating 10/10
5/5
modified review posted

"My email address was incorrect on my pen. I notified the company and they immediately (within hours) answered and ordered my pens correctly and DID NOT make me return the incorrect ones. I received my new pens within a week after I verified the printing! Great customer service! Great product!"


Rating 10/10
5/5
modified review posted

"Great price, quick shipping and engraving looked just like the website. Very happy with Amsterdam"


Amsterdam Printing Company is a Merchant Member! Learn more

Amsterdam Printing Company is a merchant member
Amsterdam Printing Company participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,909 merchant members.