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Store InformationStore Info
Full Rating Profile
  • Amerisleep.com Amerisleep.com Elite Status
    • Address: 7167 E Rancho Vista Dr #137
    • Contact: cs@amerisleep.com
    • Phone: 800-500-4233
    • Customer Support: 800-500-4233
    • Business Hours: m-f, 9am-6pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

993 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-29

"The set is terrific but the base delivery could have been better. The Amerisleep team were polite and tried hard to fill the order. "


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Verified Customer
Rating 10/10
5/5
2015-07-28

"I spoke with Sandra several times before making up my mind about trying this mattress. She was very professional and helpful.
Mattress is working out fine."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Our bed came quickly and was easy to set up. We have been happy with our experience, so far. It was scary to order it without having seen it or laying on it first. We have been very satisfied with our choice. We would recommend this bed to other people who are looking to move to a memory bed. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"We spent a lot of time looking for a new mattress. We knew we wanted memory foam, but there are so many different choices now. One thing that led me to Amerisleep was the cooler mattress. Then I saw the price. I showed my husband the Amerisleep beds. We were hesitant to purchase a mattress online without being able to try it first. After much time comparing and contrasting all of our choices we finally bit the bullet and bought the bed. I read that it takes a couple weeks to break in, but it felt great as soon as we opened it. I didn't notice a smell. We bought the mattress protector for it. We've had the bed over a month. Sleeping has been comfortable. My husband snores less. Haha. Physical intimacy hasn't been a major issue either, which is one concern I had with buying a memory foam. There isn't as much responsiveness as innerspring but there isn't a terrible sinking in feeling like I expected. Overall, we've been very satisfied with our purchase. "


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Verified Customer
Rating 10/10
5/5
2015-07-25

"I bought the new Independence mattress. Have had it for about a month and it is great. No heat issues at all. No off gassing either. I think it is likely the best memory foam mattress on the market, at least for side sleepers like me. It takes a couple days to adjust from a spring mattress but after that it gets better and better!"


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Verified Customer
Rating 8/10
4/5
2015-07-24

"Adjustable base much nosier than expected. we are happy with mattress up to this point time will tell if the firmness holds up."


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Verified Customer
Rating 10/10
5/5
2015-07-23

"We had a misunderstanding with the delivery people. We didn't know they did the set up. It all worked out, and we love our bed. Thanks again, and thank you for the pillows!"


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Restful and relaxing. Never slept better!"


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Mattress arrived at the promised time and was as expected. Second time ordering this model and very pleased with it. Don't waste money on a Tempurpedic these are the same or better quality and comfort. "


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Verified Customer
Rating 10/10
5/5
2015-07-22

"Great mattress that feels the same as Tempurpedic but approximately 1/3 the price.
All considered results in a great sleep night after night! Much firmer than expected, but we like firm mattresses."


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Verified Customer
Rating 8/10
4/5
2015-07-21

"I read in bed frequently and it seems as though lasting impressions of my hips remain. It's hard to tell because I position myself in nearly the same location each night. Otherwise I am happy with the mattress and the prompt handling of my order."


Rating 10/10
5/5
2015-07-20

"We have a pillow-top mattress and with my lower back problems
I needed a firmer bed. I started looking at the foam mattresses locally
and then looked on line and read recommendations before purchasing
one must really do their homework. I've heard about the smells and I
have terrible, hypersensitive, allergies. Amerisleep mattresses offered
what the recommendations were and it wasn't an Amerisleep sponsored
site.

In my research, I did read most of Amerisleep's reviews and as many people
mentioned I too was hesitant to purchase
a bed over the internet. I took the leap and boy, am I glad I did!
Our Revere bed is the most amazing bed I've ever slept on.
And, it didn't even phase my hypersensitive allergies one tiny bit!
It took my body a couple weeks to adjust to the change. I can't
say enough about what an extraordinary mattress this is.

Thanks so much Amerisleep for a fabulous product!
And, on top of it you were fantastic to do business with!
The mere words of thank-you, does not suffice!
Wendi Boettcher
Up-State New York
"


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Verified Customer
Rating 10/10
5/5
2015-07-20

"Timely delivery. Great white glove service
Had bed about 3 weeks now loving it."


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Verified Customer
Rating 10/10
5/5
2015-07-19

"Amerisleep was great. We had a few mishaps with the order, but their customer service was excellent and went above and beyond what I expected. Their product is great and we are enjoying it every night."


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Verified Customer
Rating 2/10
1/5
2015-07-14

"bought a topper. Very hot, and couldn't sleep. Used it for 3 days covered. Can't be returned so it's a expensive loss. would not recommend it."

Rep reply posted Jul-14-2015

Amerisleep, Amerisleep.com rep has responded

“Jane,

First we want to apologize for any discomfort you may have experienced with the topper. The topper and any other accessory on the website is non-returnable (only the mattresses are returnable), and that is stated in our return policy on the website. You mentioned that you had the topper covered the whole time, it is possible that the protector or cover used was preventing the topper from proper ventilation. We would recommend to use thinner sheets or a breathable protector. Please contact us at 1800-500-4233 so we can talk about the options we have available for you, we'd hate for you to keep something you can not use.

Thank you,
Rodrigo”


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Amerisleep.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,712 merchant members.