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Stores > American Girl
  • American Girl

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review American Girl by clicking a star below.
Rating 2/10
1/5
2015-09-09

"I really dislike the American Girl Store because the prices are too high. I mean, $115-$120 just for a doll! That doesn't even include clothes! It outrageous!!!"



Rating 10/10
5/5
2006-07-04

"Excellent experience. Have purchased from them many times and have always been pleased with their products, delivery, and service."


Rating 10/10
5/5
2005-10-12

"My experience with American girl is great. However, if an item is sold out the pull down menu should state that information instead of having to click the item and look it up."


Rating 8/10
4/5
2005-01-10

"This is my first order from AmericanGirl.com. Their dolls and accessories are of high quality but are over-priced in my opinion. Their shipping charges are way out of line as they are based on total purchase price rather than shipping weight. Items were delivered in excellent condition in less than a week with standard shipping. Their site is reliable and easy to use. Unfortunately, this is one of those expensive fads that are very popular with young girls. But if your daughter simply “must have” these dolls, do not hesitate to order from their on-line site."


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