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"I tried to order a rifle scope which Amazon listed as "over 10 available" with this company. The next day I got an email saying my transaction was cancelled because they were out of stock. Now the item is relisted by Ambient Weather with "over 20 available" but at a higher price. Seems this company raises prices when orders start coming in, and cancels the others. I would stay away. "
"7 days ago I ordered an item from Ambient Weather and my credit card was billed the same day. The next day I received an e-mail from the company stating the item was not available. I still have not received credit on my CC. I think it was either irresponsible or fraudulent that I was billed for an item that was not even in stock. I will not purchase anything from this company again."
"Ambient Weather has been my preferred provider of weather related equipment as they have the best prices and a comprohensive selection of equipment including accessories. "
"I BOUGHT A #6251 VANTAGE VUE WIRELESS WEATHER STATION WITH A DAVIS INSTRUMENTS #6312 VANTAGEPro2 CONSOLE.I HAD A LOW BATTERY PROBLEM AND REPLACED IT AND IF HAPPENS AGAINDAVIS INST. WILL FIX FOR FREE.MY REVIEW IS EXCELLENT FOR AMBIENT WEATHER"
"well just got screwed hard by Ambient weather .com they won't send a shipping label for a bad unit. Scumbags want me to pay ! I did not send out a unit that was misrepresented the second unit is bad says N A all the time and bad rain bucket don't work yet they want me to pay for shipping what a crappy company ! Other companies at least offer free shipping. Oregon sientific is not very accurate on their models capabilities and measurements"
"I ordered a weather station and mounting hardware from Ambient Weather and was extremely satisfied. Their prices were great, shipping was fast, and everything was just as expected. Would definitely shop there again!"
"If you live in Canada, DO NOT ORDER FROM AMBIENT WEATHER. I ordered a $54.00 radio from them and paid $25.00 in shipping to UPS, which I assumed covered duty. 5 Months later I got an additional bill for 20.00 from Fed Ex, for the taxes/duty. When I contacted ambient weather they basically could not explain the charges, they claimed they didn't use Fed Ex and that it must have shipped with a 3rd party.The bottom line, I paid $45.00 in shipping/duty for a $54.00 radio to be shipped from North Carolina to Nova Scotia. It was a complete rip-off."
"They don't stand behind the products they sell. I bought a temp probe and it was broke out of the box. They said 2-6 weeks to RMA it. What a joke. Buy somthing and then wait another 2 to 6 weeks to use it. Find another seller. Nov 3, 2010. After filing this complaint here I recieved an email from Ambient and he did everything required to change my mind about thier customer service. I have never seen follow-up like this from any company. Being an I.T. manager I deal almost exclusivly with online products and when an item was less than satisfying I have rearely found it a good experience. I rate Ambient's customer service exceeding any other I have delt with. I will order from them in the future. A complete 180. "
"I spent quite a bit of time over several weeks evaluating Personal Weather Stations. The information at ambientweather.com comparing stations on features and price is superb. Once I settled on a Davis station, the prices at Ambient for the things I wanted were the lowest I could find. My order was shipped promptly and arrived in perfect condition."
"Excellent products, excellent service. Have bought from Ambient Weathermany times in the past, and have always been satisfied."
"I placed an order on their web-site for a wireless refrigerator thermometer on 6/25. I received both a confirmation e-mail and tracking number from UPS the same day. The order was shipped UPS ground and arrived today, 7/1, as expected in perfect factory fresh condition. Very smooth order; no complaints."
"Bought an outdoor thermometer with hygrometer. Good price. Great packaging. Fast shipping. Took a bit of time to calibrate, but works great now. Thanks!"
"Great prices, great selection, quick ship, no surprises. I have already ordered a second display console from them!"
"I have purchased Midland Two-Way radios from Ambient Weather for twice already. I am very pleased with their service. They ship fast (next day in my case), items are as described (sealed brand new) and their price is unbeatable. Their customer service is superb. Mr. Ed Edelman was very helpful and prompt in responding to inquiries. Highly recommended. "
"AWFUL! AVOID! What a terrible customer service experience. I placed an order yesterday for a camera accessory. Today, I logged onto their site to check the status of my order and saw a notice that the order had been cancelled. I called customer service to find out why the order was cancelled. The customer service representative who took my call was rude, degrading and accusatory. When I asked why the order was cancelled she said the manufacturer discontinued it. So, I asked why it was still showing as being in stock on their website. She cut me off to they had called me after I placed the order yesterday to tell me they couldn't fulfill it. Why would I be calling you to ask what happened if someone called me? When I said no one called me, she responded she wasn't going to argue with me, but that someone called me yesterday to tell me. Excuse me? I told her I understood mistakes happen and an apology would go a long way. She carried on, repeating multiple times that I was wrong and they had called me. When I finally said I was really disappointed in the customer service she was providing and asked her name, she responded, "too bad" and hung up on me. Class act. Ambient Weather, you can rest assured I will share my experience wherever I can to keep others from the same fate.UPDATE TO COMPANY RESPONSE: Ambient, WOW, once again, with the dishonesty. - I just combed through my account to confirm, you did NOT send an email telling me my order was cancelled. - You DID refund the charge. "