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"Delivery date came and went, no shipment arrived, this is the usual treatment from amazon. Good luck and look elsewhere, only order here if you have to."
"I have been buying from Amazon for years, and I am very satisfied with them. There is a large variety of products, shipping is fast, and merchandise is as advertised. "
"The shipping is fine. But the package is not that good"
"Wow! After reading such vicious negative reviews of Amazon, I can't believe I've been shopping the same internet store! I've been purchasing from Amazon.com for almost ten years and have never had a problem with any orders or shipments no matter from what department I've used! I have ALWAYS received quality product and prompt (if not early) shipments! They have always kept me informed as to when my product has shippped, and arrival has always been within one day of promised date, even when shipped during the snow storms of last year! I, myself, ordered a book which I thought was a regular novel and was sorely disappointed when I discovered it was a 'graphic novel'. Amazon bent over backwards to assure me that I could return it for a full refund (not a credit, but a full refund of my money!) even though it was my error! In my humble opinion, they are the greatest online store around, and believe me, I've shopped at dozens and haven't received the service, respect, and prompt shipment from any other (not even WWE!). My advice, use Amazon.com when you want to be treated like a valued customer. You won't be sorry!"
"I ordered some jewelry from amazon; it came quickly and was exactly what I wanted."
"I used to spend thousands on Amazon. I don't do it anymore. They used to ship the items out the same day. Now, it sit in "processing" for days. I have friends that said the same thing. I'm sure there are thousands or even millions out there that feel the same. They better get their act together. They are losing a lot of business like that."
"Amazon has got to be the most difficult company to deal with as far as customer service goes.They closed our account because we are not a "profitable" customer. Dont trust them in the end they will try and stab you in the back."
"DO NOT PURCHASE ANY EXPENSIVE ITEMS FROM AMAZON!!! IF YOU ARE LOOKING FOR DSLR CAMERAS AND LENSES, BUY FROM B&amp;amp;H OR ADORAMA. Here's my story, I loved Amazon. I haven't had any problems with them until I placed an order for my DSLR. Amazon shipped me the correct Canon box with a completely garbage item inside the box(Incorrect item inside the correct box). I contacted their customer service right after I found out that I got that incorrect item. I was afraid that they would blame me for that. At first, everything went smooth until they got the item back. They sent me an email saying that they got the incorrect item inside so they refused to send me refund. WTF!!! They are acting like as if it was my fault. I contacted them like 10 times via chat and phone calls. Finally, I chatted with a guy named Aman (leadership team member). That guy is totally BS. He said that I have to contact Amazon customer service, get a rep, and contact UPS in a conference to confirm that the package is delivered back to their return center. Think about it this way, if they haven't received my return package, then why the heck did I receive an email from them saying that they got the incorrect item inside the box. Totally BS AMAZON!!! Im so freaking pissed now."
"Placed an order for a PC case, account was billed, package was pulled and ready to ship, 4 days latter still no shipment, contacted amazon and they expressed it was there way of saving funds on 'super saver shipping' was to delay shipment, cancelled the order went to place it again with ups 3 day residential and found the exaggerated cost of 28.00 bucks, shopped around and fount the case elsewhere with a 3 day ship cost of 13.21 and a cheaper price on the case, bad buss practice of amazon part."
"I always love shopping with amazon. The site is easy to use and the products are always what you expect them to be. And you can never beat the prices!"
"I like to order from Amazon. I like the Prime feature and often watch movies through it. Every time I had a problem returns were no hassle."
"I am usually happy with my Amazon purchases, but in the event of a return it becomes difficult if your seller was not Amazon. If the seller also has their own website, and sells for the same price, buy the product there. I say this because if you need to make a return you will have to talk through Amazon to the seller to get anything done. It really slows down the process."
"Amazon is by far the best internet retailer around. I have never had a single bad transaction with Amazon, and I have been shopping with them for a decade already. Their returns are extremely easy when there is a legitimate problem with the product and will pay for the return shipping. Amazon is the only online retailer that I trust. I will see to it that Amazon succeeds to the best of my ability because we need an internet retailer that we can do all our shopping on, worry free. To top it off, Amazon has the best cusomer service I have ever had the pleasure of doing business with."
"Always get very good deals on Amazon, better prices then most....and I love the $25 or more free shipping. Thanks Amazon , valued customer. "
"I have to say I have found Amazon.com one of the BEST online sellers to date. I have been a Prime Member (yearly membership fee well worth the cost) for a number of years now. Now that I think back on it, I can't think of not one bad experience I have had with this company. I'm sure it has its faults but fortunately I must have steered away from them. You learn through experience. The more you order the better you become at finding the best products for the best prices. At this time and date 4/13/2013 I trust Amazon. It maybe right for me but we are all different and my best advice to you would be to do your research and shop with caution."
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