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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 7.17/10 458 reviews

    7.17 / 100
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    Amamax is a merchant member
    Amamax participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • Amamax contact information

    • Address: 10515 Harwin suite 150
    • Contact: sales@amamax.com
    • Phone: 713-777-9700
    • Customer Support: 713-777-9700 opt 2
    • Business Hours: 9AM-6PM M-F Closed Sat-Sun
    • Fax: 713-777-9772

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 9.50/10 9.50/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

All 461 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a 10 feet charger and I love it.. Something I want it.. It long.. Works really great."




Rating 10/10
5/5
modified review posted

"Great product and fast shipping well done."


Rating 10/10
5/5
modified review posted

"Great product and super fast shipping product was very easy to find and easy to understand very impressed with service"


Rating 10/10
5/5
modified review posted

"It charges really fast I like it a lot its better than the original charger for the galaxy note 3 "


No Avatar
Dhaka
Rating 8/10
4/5
modified review posted

"I hope some day this site can really make fortune, excellent facilities available with in reach...."


Rating 10/10
5/5
modified review posted

"WOW!!! My order shipped FAST and I plug it in the product to my phone as soon as I received it and it worked no problem. The product described like it did. I'm even glad I found what I was looking for on your website and amazon a great price for both. I would order from AmaMax again. Thank you !!"


Rating 2/10
1/5
modified review posted

"...WHAT A RIPOFF !!! ...been seven day since my order..no tracking number no email replies, nothing...wish i would have went somewhere else...nowo i have to go thru the bullshit to get my money back..."


Rating 10/10
5/5
modified review posted

"I received my bestduplicator yesterday. I read the instructions and fired it up. Wow i was amazed at the ease of duplicating DVD's
you guys are great and have great equipment. I will reccomend you to all my family, relative, and friends. You are the best...
"


Rating 2/10
1/5
modified review posted

"I bought a Rosewill hot water dispenser from Amamax via Amazon.
The unit I received was defective-on-arrival. It couldn't dispense water at all. I contacted both Amamax and Rosewill via emails for exchange request with free RMA shipping (If using Amazon's RMA function, I could only RMA back for refund and pay for return shipping). At first, both of them kicked me back to each other. Amamax's reason was the shipment was directly shipped from Rosewill. Rosewill's reason was I bought through Amamax, Rosewill's authorized retailer, and was still within 30 days of purchase.

Then I sent 2nd emails to both of them, stating I was being kicked back and forth by them. Amamax replied with an upper manager's email and told me to write to that address for CC to Rosewill assistance. Rosewill, on the other hand, took my RMA request. After about half dozen times of email exchange with Rosewill, I was able to get a replacement without the need of shipping the defective one back.

In the end, all Amamax's customer support did was to kick me back to Rosewill. If this is all Amamax's customer support could do, I couldn't at all understand why any manufacturers would sell their products through Amamax. Nowadays everyone has websites to sell stuff.
"


Rating 10/10
5/5
modified review posted

"They sent me two serial ATA cables with latches when they bungled the shipping. I got one DATA cable instead of two but I called them and they upgraded my cable with latches the one I ordered didn't. I didn't have to pay a cent they have great customer service!!! I highly recommend them. And they upgraded them to SATA 2"


Rating 10/10
5/5
modified review posted

"WOW! I bought a duplicator from this Company it arrived like it was never shipped. The box is so well packed I could never expect it. Ive bought several duplicators before from other companys such as produp or cs, this unit was so uncomparable. It was small compact and quality the others were literally junk.
So I opened the unit and can tell the difference. Complete sony drives as promised on their unit unlike some others out their they put a rom as sony the rest as LG. Amamax is amazing and I recomend them to anyone around. I even contacted their customer service and was really nice by helping to get my order shipped SAME DAY. Couldn't ask for anything better
Keep your awesomeness amamax

- DJMNOP
"


Rating 2/10
1/5
modified review posted

"Bait. And. Switch.

I ordered a DVD Duplicator and waited a few days before receiving an email telling me there was a server glitch and my order had been cancelled. The price also went up $60. Nice.

At least they refunded me but they should have sent me the product I purchased! The sale was complete. Done. Finished. And they just cancelled it so they could jack the price on me. Never buying from this company again.
"


Rating 10/10
5/5
modified review posted

"Awesome purchase! These people should make a 21st centurys customer service book! I can't believe how their rating is this low. I bought a cable from them through Amazon and after went to their website to finish my PC build with a Sapphire 5970. I called customer service to get tracking for my item and were very helpful by also explaining to me how to look things up on Amazon orders. The shipment on Amazon arrived before the deadline for the SHIP Out day was which was far amazing as other company's take 2-3 days for processing and 5 days for shipment. The Graphics card came in very safe as well nicely packed. I will definitely do business again with Amamax in the near future for any computer uses. I will also definitely recommend this company to all my buddy's out their! "


Rating 10/10
5/5
modified review posted

"Big change over time?
I looked into the reviews for Amamax I was frankly scared as it was strange how here they can be so badly rated here and over at Amazon it was a totally different story. I called them to review all the company policys and etc. everything went smooth as customer service Sean M. was able to go through things with me and guide me on the items I needed to order. Since I live close by Texas, my order arrived fast and shipped the same day w/o paying expedited. The order came in today and it was all smooth. All items were well packed with bubble wrappers around making sure no damage could happen. Items were all new as promised. Received tracking information promptly. I am sure that I will repurchase from Amamax in my near future pc upgrades.
Definitely recommend this seller!
"


Rating 2/10
1/5
modified review posted

"CON: I ordered 3 CPU's which I called the company first to make sure they had stock. I was told they did and received an e-mail saying that the product was discontinued and the didn't have any to send.

PRO: They did however send an e-mail promptly and said "Found another supplier but they wanted almost 40 dollars more per unit my cost, I couldn't offer it to you with such a high increase."

Overall I would say that they dropped the ball and told me misinformation which in turn has caused me to miss an order for a customer.
"