5/5

posted Mar-15-2012

"They sent me two serial ATA cables with latches when they bungled the shipping. I got one DATA cable instead of two but I called them and they upgraded my cable with latches the one I ordered didn't. I didn't have to pay a cent they have great customer service!!! I highly recommend them. And they upgraded them to SATA 2"

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5/5

posted Feb-14-2012

"WOW! I bought a duplicator from this Company it arrived like it was never shipped. The box is so well packed I could never expect it. Ive bought several duplicators before from other companys such as produp or cs, this unit was so uncomparable. It was small compact and quality the others were literally junk.
So I opened the unit and can tell the difference. Complete sony drives as promised on their unit unlike some others out their they put a rom as sony the rest as LG. Amamax is amazing and I recomend them to anyone around. I even contacted their customer service and was really nice by helping to get my order shipped SAME DAY. Couldn't ask for anything better
Keep your awesomeness amamax

- DJMNOP"

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1/5

posted Feb-14-2012

"Bait. And. Switch.

I ordered a DVD Duplicator and waited a few days before receiving an email telling me there was a server glitch and my order had been cancelled. The price also went up $60. Nice.

At least they refunded me but they should have sent me the product I purchased! The sale was complete. Done. Finished. And they just cancelled it so they could jack the price on me. Never buying from this company again."

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5/5

posted May-22-2011

"Awesome purchase! These people should make a 21st centurys customer service book! I can't believe how their rating is this low. I bought a cable from them through Amazon and after went to their website to finish my PC build with a Sapphire 5970. I called customer service to get tracking for my item and were very helpful by also explaining to me how to look things up on Amazon orders. The shipment on Amazon arrived before the deadline for the SHIP Out day was which was far amazing as other company's take 2-3 days for processing and 5 days for shipment. The Graphics card came in very safe as well nicely packed. I will definitely do business again with Amamax in the near future for any computer uses. I will also definitely recommend this company to all my buddy's out their! "

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5/5

posted Apr-12-2011

"Big change over time?
I looked into the reviews for Amamax I was frankly scared as it was strange how here they can be so badly rated here and over at Amazon it was a totally different story. I called them to review all the company policys and etc. everything went smooth as customer service Sean M. was able to go through things with me and guide me on the items I needed to order. Since I live close by Texas, my order arrived fast and shipped the same day w/o paying expedited. The order came in today and it was all smooth. All items were well packed with bubble wrappers around making sure no damage could happen. Items were all new as promised. Received tracking information promptly. I am sure that I will repurchase from Amamax in my near future pc upgrades.
Definitely recommend this seller!
"

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1/5

posted Feb-24-2011

"CON: I ordered 3 CPU's which I called the company first to make sure they had stock. I was told they did and received an e-mail saying that the product was discontinued and the didn't have any to send.

PRO: They did however send an e-mail promptly and said "Found another supplier but they wanted almost 40 dollars more per unit my cost, I couldn't offer it to you with such a high increase."

Overall I would say that they dropped the ball and told me misinformation which in turn has caused me to miss an order for a customer."

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3/5

posted Feb-08-2011

"I am amending my rating, but keeping the original below because it does not change the fact that this happened in the first place.
I just received an email from Shawn at amamax, and he assures me it will be shipping soon. They are upgrading me to an updated version of the controller card at no cost. So far, so good. I will update again once the shipment arrives and amend my rating once more depending on outcome, but things are looking up.

----------------------------------original rating below

This was my first time shopping with amamax. It looks like I am the unlucky one since they seem to be getting stellar reviews on here. I am not going to say that you should not buy from them, because in the real world, not everything works 100 percent of the time, but I placed an order for a barebones duplicator case with controller and PSU ten days ago and it still has not shipped.

I own a small business, and this was for a customer build. I contacted them after 5 days, and they blamed it on the bad weather that the east has been getting, and that is understandable. But they told me the unit soul be shipping the next day, and here we are, five days later, and the equipment still has not shipped. Now I am stuck making excuses for them to my customer. I will give them another chance after this, but if I have any other major issues in the future, I will post here again and reccomend not shopping with them.
"

This review was modified by Juando on February 08 2011 11:10:09 AM

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5/5

posted Aug-30-2010

"After reading the specs and product information, I still had additional questions about the duplicator I was interested in, and so I used the online live chat option. There the representative answered my questions, and I bought the Acard Duplicator. They were able to give me free shipping and was able to ship the order the same day. I received my product with no problems the very next day. Very satisfied."

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5/5

posted Jan-28-2010

"I ordered one 7 target duplicator and they called me that they were ready. I was expecting to pick up the duplicator the next day, but Sean McCoy called me informing me that my duplicator was done and was ready for pick up on the same day! They even showed me how to work it and told me to call them if I ever had any problems. I feel very comfortable with the great and reliable service I received. The only thing I didn't like was how it was hard to find the location as their weren't any signs but fortunately customer service stayed on the phone guiding me to the store. I will defintly use Amamax again and recommended it to everyone!"

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1/5

posted Nov-17-2009

"Received a lengthy email from vendor saying my item was back ordered and that I wouldn't be charged. My order was automatically canceled however I was charged for the items. I would have liked the opportunity to select a comparable product for substitution and I stated this in my email. I sent multiple messages and requested call backs with customer service with no response via both methods of contact. I opened a CC dispute since I wasn't getting any responses back. Only after I let them know I opened the dispute did their rep finally answer my request and said he would credit my card back and how could I dispute that. The tone in the email was very rude and I will be steering clear of this company in the future. I was notified the order would not processed approximately 5 days after the order was placed and my card charged. My main issue was that my request wasn't promptly answered and that the email's I received were not professional including the one that stated the items would not longer be available. In addition the website should have better information about the order status for customers. "

This review was modified by cyborg1024 on November 17 2009 11:23:11 AM

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