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Ratings & Trust

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Full Rating Profile
  • Altatac.com
    • Address: Altatac
    • Contact: altatac@altatac.com
    • Phone: 3234026554
    • Customer Support: 3234026554
    • Business Hours: AltaTac
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 8.24/10 8.24/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 8.96/10 8.96/10

423 Customer Reviews

Rating 10/10
5/5
2015-06-05

"The customer service rep was really helpful in resolving my problem. Glad I called before I spent hours reseraching the problem with my item =]"



Rating 10/10
5/5
2015-06-03

"Ordered 60 AA and 20 AAA batteries. NOTE: refund was issued immediately after I posted this review."


Rating 10/10
5/5
2015-04-07

"I would like to give a thank you to customer service for Walmart for going the extra mile to make a long time customer happy and insure that she gets the items ordered in January and was told that I will get the items in the near future. Thank you to James and Harvey for making this happen."


Rating 10/10
5/5
2015-04-07

"They have great customer service! Everyone that works there is super nice and patient. Their watches are made with great quality and are very nice looking. "


Rating 10/10
5/5
2015-04-06

"I am very pleased with the service of this company they are even sending me a pre-paid label for the return of item. I would recommend them to my friends."


Rating 10/10
5/5
2015-04-06

"The shipping was timely and the item (a Sabrent wifi adapter) was as specified. I'm very satisfied with the purchase."


Rating 10/10
5/5
2015-03-26

"Great deal fast shipping. Would buy from again."


Rating 10/10
5/5
2015-03-26

"I purchased Duracell 30 AA + 10 AAA Batteries Copper Top Alkaline Long Lasting 2019/21 Bulk Brand New From Altatac through Rakuten.com (formerly Buy.com). After a few week not seeing them, I contacted Altatac customer service via e-mail. It was confirmed that the batteries were delivered, but I didn't get them.

After some investigation, it appears that Rakuten.com didn't update their systems with the new address I previously input, an old delivery address was still in their system, so that's where Altatac sent the batteries. Alcatac did what they should have - ship to the address provided by Rakuten.com.

It appears Rakuten.com is the culprit, but I'm the loser, right? Nope, Altatac stepped up & is sending another set of batteries. They could have put me in the middle of dealing with Rakuten.com, but chose to provide great customer service instead & fix the issue.

My interaction with Altatac has been nothing but good & I recommend them without reservation!"


Rating 10/10
5/5
2015-03-26

"I have bought other tac equipment besides my High-Cap Mag Pouches at Altatac and each time I a very pleased with the quality and the low prices. I will shop Altatac again!"


Rating 10/10
5/5
2015-03-26

"I love the selection they have on outdoor products! Fast and prompt service. a+ "


Rating 10/10
5/5
2015-03-25

"I am glad altatac has such low prices! i got 40 batteries for the price of 11.99 when they were on sale! you can't beat that. "


Rating 2/10
1/5
2015-03-10

"bought a camera spor ematic where he began to give problems. I reported the altatac and was told that the warranty only covers the US and as I'm from Portugal, they can not do anything ... IS A SHAME, are deceiving people. just do not feel cheated who has no problems. the Assistance worth ZERO."


Rating 10/10
5/5
2015-02-19

"I encountered this seller through Wal-Mart online. The experience was just what it should be. The item description was very accurate and easy to understand. The item was priced very economically by comparison to other vendors. Shipping was immediate and the packaging materials were superb. The experience went so well I ordered another product. I am so impressed that I actively sought to write the review unprompted. I will look for this seller when purchasing in the future from this site.
"


Rating 10/10
5/5
2015-02-19

"I would Like to sincerely Thank Agustin of Altatac.com for going way out of his way for me with an issue I had.

Dealing with Agustin proved to me that there is still individual's that care and are willing to help and give the highest level of customer service.

Agustin is an asset to this company and I hope the company realizes what they have with this man. Thankyou Altatac for hiring such a person and Agustin my friend thankyou."


Rating 8/10
4/5
2015-02-18

"Had a few bumps, but in the end, they made it right."


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