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Store InformationStore Info
Full Rating Profile
  • Alpine Home Air Alpine Home Air Products Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.97/10 7.97/10
    Chance of future purchase: Rating 7.79/10 7.79/10
    Shipping & packaging: Rating 7.08/10 7.08/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 3.33/10 3.33/10

2,524 Customer Reviews

Rating 10/10
5/5
modified review posted

"I had a great experience with my Product Specialist, Joseph Waller. He promptly answered my numerous questions as I looked into buying a new 3-ton air handler for my HVAC system. And the price of my Goodman air handler was significantly less at Alpine than it was at several other online sources. Finally, the FREE shipping of my 163-pound delivery was unbelievably quick: I ordered my air handler on Friday, 4/24 and the tractor trailer rolled up to my house on Wednesday, 4/29. That's only 2-1/2 business days shipping time! Via common carrier. Awesome! "


Rating 10/10
5/5
modified review posted

"This was not my first order nor will it be the last.
Simple is great, I ordered what I wanted and I received just what I ordered in a timely manner.

That says it all.
"


Rating 10/10
5/5
modified review posted

"Great prices, Fast delivery. Better prices than most supply houses"


Rating 10/10
5/5
modified review posted

"great overall experience the website was easy to navigate and the shipment was very fast!"


Rating 10/10
5/5
modified review posted

"Ordering was easy and they delivered on time."


Rating 10/10
5/5
modified review posted

"t was delivered in 3 days & no damage
"


Rating 10/10
5/5
modified review posted

"Fast, friendly, helpful.... Thanks alpine! "


Rating 2/10
1/5
modified review posted

"Terrible company. All contractors recommended by them denied wanting to install any of their products. Bad business."


Rating 10/10
5/5
modified review posted

"So far, so good. My first ductless system, so feeling my way through.

One recommendation is that the web site should very strongly impress upon the person placing the order that the Line Set is needed. :-) I skipped over that entirely and am now placing an order for the line set. Entirely my fault, but still...for the newbie you might want to stress the point a little more. I know I can go to Home Depot to pick one up, or just fabricate from copper tubing but I feel better about buying it specifically for the model I purchased.
"


Rating 10/10
5/5
modified review posted

"The purchase and delivery of the unit was very easy and timely. Looking forward to what it provides once installed."


Rating 10/10
5/5
modified review posted

"better than expected. all componets fit properly and installation was a breeze. thank you
"


Rating 8/10
4/5
modified review posted

"Still awaiting delivery so I cannot give an overall evaluation. Everything so far has been satisfactory. "


Rating 10/10
5/5
modified review posted

"We received our order quicker than expected. The upgrade item was very easy to install. We would definitely recommend to our friends and family."


Rating 10/10
5/5
modified review posted

"product was delivered timely and complete.

thanks.
"


Rating 10/10
5/5
modified review posted

"Great looking product. Easy to install."


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Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.