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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.61/10 6.61/10
    Chance of future purchase: Rating 5.71/10 5.71/10
    Shipping & packaging: Rating 7.71/10 7.71/10
    Customer service: Rating 5.68/10 5.68/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

1,674 Customer Reviews

Rating 10/10
5/5
modified review posted

"The ease of ordering and prompt delivery was great. I will definitely order again!"


Rating 10/10
5/5
modified review posted

"Good service and quick turn around time."


Rating 10/10
5/5
modified review posted

"Great product at a great price. Small issue with shipping, John worked out a good solution for all parties."


Rating 10/10
5/5
modified review posted

"Just an excellent experience.
Thank you
"


Rating 10/10
5/5
modified review posted

"Fast shipping, well packed to help avoid shipping damage. A++"


Rating 10/10
5/5
modified review posted

"pleasure to do business with"


Rating 8/10
4/5
modified review posted

"products delivered as requested, but furnace was slightly damaged. I called to see what could be done, and was told that it was the shipping company's problem, I was also told that the shipping company has a history of not taking care of damaged products, and that it would take several attempts to get them to take care of it. I didn't bother, the damage was small and only visual."


Rating 10/10
5/5
modified review posted

"excellent with Alpine, but they are planning to deliver the product tomorrow on Friday as I requested."


Rating 2/10
1/5
modified review posted

"ORDERED PARTS GOT 1/4TH OF WHAT I ORDERED"


Rating 10/10
5/5
modified review posted

"Great prices, great customer service, fast processing. They even suggested a cheaper dented unit on checkout!"


Rating 10/10
5/5
modified review posted

"Was very good, I also sent a good comment to the shipping company about how there was so little marks or rips etc and how good the driver was.And the furnace is good. haven't run it much this time of year.
Also I appreciate that you can sell these , there are very few company's to offer these.(or any others product)
I can tell from the reviews how positive the product is
Thanks so Much again.
Allan
"


Rating 10/10
5/5
modified review posted

"Probably the most helpful staff I have ever experienced with an online seller.
The staff is very knowledgeable and will spend the time to answer any questions and offer helpful suggestions regarding your project. I would definitely recommend Alpine to anyone that is considering buying air conditioning equipment.

Nobu, California
"


Rating 8/10
4/5
modified review posted

"The product arrived on time and in good condition. As a replace condenser fan motor it performs better than the original, fewer ampheres and quieter.
"


Rating 2/10
1/5
modified review posted

"I would like to ship this product back at your expense. This is not what I ordered and I cannot use this on my ac unit. Very dissatisfied! When I order something, I want what I ordered, not something else. Please contact me back asap. "


Rating 10/10
5/5
modified review posted

"Items arrived pretty quickly; also I got offered links for instruction manuals."


Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,880 merchant members.