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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.63/10 6.63/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

2,171 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great Seller, Fast Fast Fast Delivery (2 days from Kentucky to Michigan) Furnace as Listed, Recommend this Seller!!!!!!"


Rating 10/10
5/5
modified review posted

"order placed online. process was very efficient and product status posted by email. quick response and shipment. "


Rating 10/10
5/5
modified review posted

"Thank you I will be ordering more."


Rating 10/10
5/5
modified review posted

"Very clear website, quick and accurate delivery as per my specific shipping instructions."


Rating 10/10
5/5
modified review posted

"Arrived just as ordered, competitive price and good service."


Rating 10/10
5/5
modified review posted

"The product is not a common one (at stores) and the company had it and delivery occured and on schedule. If I need more duct products in the future, I intend to return to Alpine."


Rating 10/10
5/5
modified review posted

"Ordering was easy over the Internet and delivery was much faster than I expected the product with exactly what I wanted"


Rating 10/10
5/5
modified review posted

"The product i ordered was exactly what I wanted. Now just waiting for my installer. He was unable to find what I needed locally and was surprised I could find one and have such rapid service."


Rating 10/10
5/5
modified review posted

"Easy to navigate the website. Quick delivery. "


Rating 6/10
3/5
modified review posted

"the unit was dented in several spots. may have been done during shipping did not un package the unit until today when it was installed. noticed the dents. noticed that the coil fins were not all nice and straight.

Not to concerned since the unit works as it is supposed to but I ordered a new unit not a scratch and dent unit. such as life when ordering from the internet.
"


Rating 10/10
5/5
modified review posted

"My ac unit working very well. The unit is very quiet and running very efficiently"


Rating 2/10
1/5
modified review posted

"Came late did not get the alpine furnace we ordered . Door is cracked! The caulk we ordered is expired and hard! And we can't get ahold of the company to send new door and return our money for the caulk. And the carb, detector we order is cheap!! Word like to return , I can buy the same one for 9.99 at menards"


Rating 10/10
5/5
modified review posted

"Order was on time and good value"


Rating 8/10
4/5
modified review posted

"Order was delayed sitting in warehouse and i was told on truck being shipped, paid 25 for lift gate but no lift gate when units arrived. Product wise i am happy but the process of getting it was less than a good time plus the 25 i paid to get to wrestle the units off the semi truck!!!"


Rating 10/10
5/5
modified review posted

"Very straightforward process and well communicated at every step."


Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.