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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Alpine Home Air Alpine Home Air Products Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.95/10 7.95/10
    Chance of future purchase: Rating 7.17/10 7.17/10
    Shipping & packaging: Rating 6.52/10 6.52/10
    Customer service: Rating 6.90/10 6.90/10
    Return/Replacement policy: Rating 4.00/10 4.00/10

2,442 Customer Reviews

Rating 10/10
5/5
modified review posted

"They fulfilled an order on a part I was having difficulty finding anywhere else and it was shipped within a few days. Great work."


Rating 10/10
5/5
modified review posted

"very smooth & tech support (Bill) very helpful"


Rating 10/10
5/5
modified review posted

"the delivery was ahead of due date a call was made one hour previous to arrival a very smooth and painless delivery have not install yet "


Rating 10/10
5/5
modified review posted

"delivered when promised and the quility of the package was top notch."


Rating 10/10
5/5
modified review posted

"Customer service was excellent and delivery was prompt."


Rating 10/10
5/5
modified review posted

"Great products. Got the 20 seer and 22 seer ductless units they do really well on both heating and cooling have been able to use both settings so far it almost instantly does the job. Electric bill has come done from last year at least 3 dollars or more a day. "


Rating 10/10
5/5
modified review posted

"Units delivered as ordered. Truck driver an expert and very efficient. Thank you!
Jerome
"


Rating 10/10
5/5
modified review posted

"Easy and efficient A+++ thank you."


Rating 10/10
5/5
modified review posted

"Thank you great product and excellent delivery."


Rating 10/10
5/5
modified review posted

"Easy to order online and delivery was within a few days. In addition, they include a technical support line for any follow up questions I may have regarding installation and use. Highly recommend"


Rating 10/10
5/5
modified review posted

"So far very happy with Alpine Home air Products;
instructions, Service, Delivery etc was Excellent. I would definitely use it again.
"


Rating 10/10
5/5
modified review posted

"Very fast shipping great product I would definitely do bussiness again "


Rating 2/10
1/5
modified review posted

"I ordered, and paid for, an updraft 80% 120k btu furnace. Three weeks later, no furnace and no contact from the business. I live in Alaska, so I gave them the benifit of the doubt. Shipping can take a while. When I finally call to find out what's taking a very long time, they respond with, "Our website was wrong, you need to pay another $104 for shipping. The order automatically kicked off our system and got lost in the shuffle. They took my money and never even called to say there was an issue with my order. Living in Alaska is cold and now I have to find a respectable hvac supplier to handle my purchase. Thanks for screwing this up so bad Alpine!!"


Rating 4/10
2/5
modified review posted

"When our furnace was delivered, it had two big dents on the front and bottom. Everything else was OK.
"


Rating 10/10
5/5
modified review posted

"Quick and easy. Better price than on Amazon.
"


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Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,842 merchant members.