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Stores > Alpine Home Air Products
  • Alpine Home Air Alpine Home Air Products Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1901 N. Clybourn Avenue Suite 200, Chicago, IL
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:00 a.m. to 7 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.08/10 8.08/10
    Chance of future purchase: Rating 8.27/10 8.27/10
    Shipping & packaging: Rating 8.27/10 8.27/10
    Customer service: Rating 7.92/10 7.92/10
    Return/Replacement policy: Rating 8.00/10 8.00/10
Voice your opinion! Review Alpine Home Air Products by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-25

Fast and dependable service.

"Fast and dependable service. "

This review was modified by MunsellSkunk on March 28 2017 12:01:30 AM

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Verified Customer
Rating 8/10
4/5
2017-03-24

Just as described

"Good price fast delivery. "

This review was modified by PalePlumTigon on March 28 2017 12:01:12 AM

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Verified Customer
Rating 10/10
5/5
2017-03-24

Consistent

"Always deliver quickly in appropriate packing"

This review was modified by MustardTiger on March 28 2017 12:01:10 AM

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Verified Customer
Rating 10/10
5/5
2017-03-23

Great unit

"It showed up as promised. Good quality and works great. "

This review was modified by TomatoWarbler on March 28 2017 12:00:34 AM

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Verified Customer
Rating 10/10
5/5
2017-03-23

Had hard to find item

"Alpine air was the only company that had the Williams furnace for high elevation that runs on propane. Shipping was included in the price. I received the furnace quickly with no damage. Highly Recommend. "

This review was modified by PeriwinkleMonkey on March 28 2017 12:00:26 AM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Excellent service!

"Ordered online late Saturday night. Product shipped out on Monday and received Wednesday. Delivery person very helpful getting product to my house, as his truck was too big to drive up to my home, he helped transfer to my truck and then helped me unload. Product is everything promised. Alpine even phoned me to make sure all was well. Just waiting on HVAC person to complete installation now"

This review was modified by DarkGoldenrodSnail on March 24 2017 04:45:01 AM

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Verified Customer
Rating 8/10
4/5
2017-03-21

Satisfactory

"Both indoor and outdoor units arrived with no damage. Installed, connected, vacuumed and started up with no issues. Very quiet! Kinda cheaply made, but that was expected for 520 shipped.. time will tell how long this system will last."

This review was modified by TerraCottaOlingo on March 23 2017 09:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-03-20

Best service

"Fast delivery Grate communication ."

This review was modified by sohoko on March 22 2017 01:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Just what I asked for

"They provided what I needed and followed up to improve my installation according to my needs. Definitely will recommend them to my friends.

Thanks for a great and cost effective service.

"

This review was modified by davidjcalitz on March 21 2017 07:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-18

An open and shut case

"Replacement vent damper received and installed with no complications. Appreciate the fast, efficient service from Alpine Home Air Products!"

This review was modified by peridot-79424 on March 21 2017 12:30:11 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

Best prices - We'll see how it all works out

"Everything arrived quickly and perfectly packaged on a pallet. I had my delivery sent to my work because it was coming on a skid. I received a courtesy call to see if I had any questions. The order arrived in 3 days from my order! The only issue was that the freight company never informed me of the shipment. I was surprised when it showed up! It all looks good, I'll have a better idea of how the hardware is once it's installed."

This review was modified by selin5 on March 21 2017 12:30:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Awesome service, great value

" Call man with a technical question and got great customer service. Very knowledgeable and patient and helpful. This is my second unit purchased from this company and I continue to be impressed. Item was shipped in great condition and well packaged as well as on time ."

This review was modified by wowdannyr on March 21 2017 12:15:19 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Great Instructions

"Great instructions and support."

This review was modified by carlfan777 on March 21 2017 12:15:19 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Speedy! Delivered to the door!

"Product came in fast and professionally wrapped on the crate. Outstanding service!"

This review was modified by gabrielglennmiller on March 21 2017 12:15:15 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Excellent

"I am a homeowner and this is the 4th furnace I have purchased through Alpine Home Air.
(I am not an HVAC guy, put them in my homes and my children's) They always answer all my questions and make this whole process very easy. A year after installation on one of them I had a slight problem but I called them and they gave me accurate advice that solved the problem. It was a slight installation error, village idiot. As for all the Alpine people I have dealt with, they are great. Highly recommend them---but do follow the directions carefully when you install.
"

This review was modified by jimwoodard1 on March 21 2017 12:15:06 AM

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