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Stores > Alpine Home Air Products
  • Alpine Home Air Alpine Home Air Products Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60614
    •  
    • BUSINESS HOURS
      8:00 a.m. to 7 p.m. Central
      GENERAL PHONE
      800-865-5931
      FAX
      425-928-2455
    • SUPPORT EMAIL
      cs@alpinehomeair.com
      SUPPORT PHONE
      800-865-5931

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 9.60/10 9.60/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.02/10 9.02/10
    Return/Replacement policy: Rating 9.02/10 9.02/10
Voice your opinion! Review Alpine Home Air Products by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-19

"fast transaction, product looks real good will be enjoying it soon"


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Verified Customer
Rating 10/10
5/5
2017-07-17

Exceptional Value

"The Alpine website was easy to navigate and very informative. I researched a number of other units and sellers, and came back to purchase the Blueridge unit from Alpine. Everything arrived on time. I was impressed by the quality of construction of the units. Installation was aided by the on-line video. After having a professional complete the installation, it started right up and has worked flawlessly. The units are very quiet, and cool exceptionally."


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Verified Customer
Rating 10/10
5/5
2017-07-17

Professional and courteous.

"From my initial call to delivered product, this has been a truly wonderful experience."


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Verified Customer
Rating 10/10
5/5
2017-07-15

Easy

"Very easy and friendly personell and super fast delivery."


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Verified Customer
Rating 10/10
5/5
2017-07-14

It showed up when It was supposed to.

"We ordered it and it came in right on time. No complaints. "


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Verified Customer
Rating 10/10
5/5
2017-07-14

wELL INFORMED CUSTOMER SVC. AND FOLLOW UP

"Our Home Air Conditioner died (20 yr. old) in 90+ degrees. After much research and frustration we finally found Alpinehomeair.com. With the help of their customer service rep. Joseph W., we placed an order quickly and easily with the right system for our residence. It was delivered appx. 5 days later and placed exactly where we requested, not just "dropped off in the driveway". We would recommend Alpine Air to our both our family or friends. THANK YOU11111"


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Verified Customer
Rating 10/10
5/5
2017-07-14

Great service

"Recived my order in 3 days. Works Perfect"


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Verified Customer
Rating 8/10
4/5
2017-07-14

Great Value

"Got a good deal on a scratch and dent furnace which arrived in good shape. My installer had no issues. Saved at least $500 overall."


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Verified Customer
Rating 10/10
5/5
2017-07-14

RL-14 Stove

"Excellent, fast delivery and no shipping costs, it's the best stove for the money anywhere."


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Verified Customer
Rating 6/10
3/5
2017-07-13

Good price but product damaged

"Items arrived in timely fashion but the one product was damaged. Luckily it was still operable so I didn't initiate a return. I was also under a timeline otherwise I definitely would have given returned it."

Rep reply posted Jul-14-2017

A rep from Alpine Home Air Products, alpinehomeair, has responded

“Hello Angelo,

Thank you for your review. I am very sorry to hear about the damage which you experienced - we certainly do not want any of our customers to have damaged products. I am glad to hear that the unit is operational and the damage is cosmetic. I called and left a voicemail, please feel free to give me a call back during a time of your convenience. I am happy to review and discuss options for resolution!

Best Regards,
Margaret

Customer Experience Manager
Alpine Home Air Products”


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Verified Customer
Rating 10/10
5/5
2017-07-13

Fast delicacy and kept me updated throughout the whole process, from order to delivary.

"Fast delicacy and kept me updated throughout the whole process, from order to delivary."


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Verified Customer
Rating 10/10
5/5
2017-07-13

Fast service!

"Everything received was exactly what was ordered."


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Verified Customer
Rating 10/10
5/5
2017-07-12

Will always buy Alpine

"Like doing business here."


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Verified Customer
Rating 10/10
5/5
2017-07-11

Two thumbs up!

"The unit was delivered on time as promised. The delivery driver even went the extra mile to drop off the unit in a tight uneven terrain in order to facilitate our installation."


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Verified Customer
Rating 10/10
5/5
2017-07-11

Great fast delivery

"Am very. Happy with Alpine. The furnace was delivered very fast with no problems."


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