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Stores > Alpine Home Air Products

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  • Alpine Home Air Alpine Home Air Products Elite Status
    • Address: 1901 N. Clybourn Avenue Suite 200, Chicago, IL
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:00 a.m. to 7 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.25/10 8.25/10
    Chance of future purchase: Rating 8.86/10 8.86/10
    Shipping & packaging: Rating 7.73/10 7.73/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 9.50/10 9.50/10

3,698 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

"Alpine service and support were very good. Follow up was great and my product works wonderfully. "


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Verified Customer
Rating 10/10
5/5
2016-09-20

"Alpine home air products was very thorough thru the entire ordering process and followed up with messages and a call to make sure the order was handled to our satisfaction.
This type attention to detail shown by the company is very hard to find these days.
Alpine sets the standard on customer service and ordering products on line.
"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Great company to deal with

"The whole process was simple and great communication..
"


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Verified Customer
Rating 10/10
5/5
2016-09-19

super cool!

"Their customer service was so friendly and helpful. They've been super patient with all of my questions, payment problems and returns. Highly recommended!
"


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Verified Customer
Rating 10/10
5/5
2016-09-19

Bingo!

"I love the three options for setting it up and chose the table top setting with its own cord. And the directions were perfectly clear!!! The next day the inspector for the boiler called to ask for pictures of the required door closer and the monitor since there is a bedroom next to the boiler room and I sent them off. "


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Verified Customer
Rating 10/10
5/5
2016-09-17

Satisfied costomer, CK

"The complete shipment arrived quickly before promised date. Every thing came pack neetly in one box."


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Verified Customer
Rating 10/10
5/5
2016-09-17

What a lucky find!

"What other web store would would have a rep call the next day to inquire how the order went and to see if we had any questions. Just like a small town business."


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Verified Customer
Rating 10/10
5/5
2016-09-16

"very nice they packed all accessories in the same box so they all arrived together.
all items were as advertized and shipped on schedual.
"


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Verified Customer
Rating 10/10
5/5
2016-09-16

It's all about the stars

"Compleatly happy thus far!"


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Verified Customer
Rating 10/10
5/5
2016-09-16

Extensive product line, good prices and fast delviery

"The technical staff was very helpful in clarifying the components I needed to replace my 33 year old HVAC system. The prices of the components are very reasonable, the ordering process was painless, the delivery was fast and complete. The installation instructions are clear and relatively simple. "


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Verified Customer
Rating 10/10
5/5
2016-09-15

Furnace Fast

"My furnace blower motor died so it was either a new motor or new furnace. My old furnace was 23 years old so I bought a new one from Alpine over Laboratory day weekend. A guy from Alpine called on the following Tuesday and verified my furnace requirements with me and I had my new furnace to my house in less than a week. The furnace had free shipping and showed up undamaged. Thank you Alpine for an easy transaction. "


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Verified Customer
Rating 10/10
5/5
2016-09-15

"Quick and speedy delivery
"


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Verified Customer
Rating 10/10
5/5
2016-09-15

"Great company to do online business with. Arrived on time as promised."


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Verified Customer
Rating 10/10
5/5
2016-09-15

icing on the cake!

"ordered on a holiday weekend [sunday] & picked up on Thursday. quite quick for a large delivery. price was just a little higher than the competition but a favorable internet search leaned in favor of ALPINE. transaction could not have been better!
ed c
"


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Verified Customer
Rating 10/10
5/5
2016-09-13

5 stars

"I am pleased with the entire web site shopping ,ordering, tracking, delivery, which I picked up at ABF trucking, semi to big to get back lane. Didn't have to wait too long on phone to talk with an assoc. at alpine. Unit up and running and am pleased with the whole process. Would recommend alpine to others and will be making another purchase."


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Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.