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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.81/10 1,394 reviews

    9.81 / 100
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    Alpine Home Air Products is a merchant member
    Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Alpine Home Air Products contact information

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 8.16/10 8.16/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

All 1,394 Customer Reviews

Rating 10/10
5/5
modified review posted

"wow! once again, Alpine far exceeded my expectations on the purchase of a goodman air handler and electric heat element. delivered in Denver on friday, ordered on Monday! amazing, well packaged on a pallet, technical guidance on web site is very helpful, This is my 4th Alpine purchase, recommend them to everyone. jskalet"




Rating 10/10
5/5
modified review posted

"Product has only been delivered NOT installed. So far the experience has been smooth and easy. I own my own residential design firm and get to recommend products and companies on a daily basis and would not hesitate to refer clients to Alpine Home Air Products.
"


Rating 10/10
5/5
modified review posted

"Impressed with such quick delivery"


Rating 10/10
5/5
modified review posted

"They sent the right stuff in a timely manner. "


Rating 10/10
5/5
modified review posted

"Easy to use, fast delivery, very great service"


Rating 10/10
5/5
modified review posted

"Alpine is an excellent company to work with. Their e-commerce site is extremely easy to navigate and every order I have placed with them has been filled quickly and without error.

If you have a need for home air products, I highly recommend purchasing through Alpine!
"


Rating 10/10
5/5
modified review posted

"I have purchased products from Alpine multiple times. Their price is reasonable and their service and response to my requests have been great! "


Rating 10/10
5/5
modified review posted

"fast delivery and it was the correct part I was looking everywhere for. thanks"


Rating 10/10
5/5
modified review posted

"Recived my system fast and was well packaged. Driver was very pleasant and helpful I didn't hook the system up yet but appeared to be well built and can't wait to finish my loft and install the system."


Rating 10/10
5/5
modified review posted

"The customer service was very good. They promptly shipped our furnaces to us. And the company they use to deliver their products was very polite. Will be doing business with Alpine again, and will recommend them to others."


Rating 10/10
5/5
modified review posted

"Very easy to deal with. Fast and prompt service. Good quality product."


Rating 10/10
5/5
modified review posted

"When I ordered my units they were back ordered. I was sent an email telling me this. Within 1 hour I was emailed a time frame for shipping. I was told 3-4 days. I received my items earlier than that. I am extremely happy with the customer service I was shown. Thank You"


Rating 6/10
3/5
modified review posted

"Yet to have it installed."


Rating 8/10
4/5
modified review posted

"the chat feature on the website was very helpful. it allowed an associate to give me immediate answers to my questions to ensure i ordered the corrected items."


Rating 10/10
5/5
modified review posted

"Received exactly as ordered, packaged well, and prompt delivery."