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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Alpine Home Air Alpine Home Air Products Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 6.91/10 6.91/10
    Customer service: Rating 7.83/10 7.83/10
    Return/Replacement policy: 0.00/10

2,569 Customer Reviews

Rating 10/10
5/5
modified review posted

"It was all good very pleased"


Rating 10/10
5/5
modified review posted

"The order was easy to place, they had excellent customer service, great technical expertise, and everything arrived in good order, all at a great price!"


Rating 10/10
5/5
modified review posted

"Website easy to use, timely delivery"


Rating 2/10
1/5
modified review posted

"I placed an order over a week ago and still has not shipped. The page for my order has said the same thing with no reason for why it hasn't shipped. I will be canceling if nothing new tomorrow "


Rating 10/10
5/5
modified review posted

"Great information on the site to select the correct product and delivery time was good."


Rating 10/10
5/5
modified review posted

"great pricing, quick delivery"


Rating 10/10
5/5
modified review posted

"excellent. i will do another order soon."


Rating 10/10
5/5
modified review posted

"Quick. Easy. Right product. Great description on the site. Excessive amount of tape on shipping package."


Rating 10/10
5/5
modified review posted

"Impressed at how quickly the central air conditioner was delivered. "


Rating 6/10
3/5
modified review posted

"Not happy with the company that delivered. I was called by Alpine in Thursday to let me know that it would be delivered Friday between 9-5. I made proper arrangements to have someone at the delivery site ALL DAY. I arrived at 3:00 and waited until 5 to call the delivery company. I was told they had been there at 4 and no one was there!! That is 100% a lie because i was personally on site from 3 on. I was then told that it was going to be noted on the order and would be one of the first deliveries on Monday. Fortunately, I didnt but what if I had my HVAC guy set up to come on Saturday!?! Monday comes and by 10:00, I still have no call and no delivery. I then called the shipping company and at 10:05 I am told that it would be delivered within the hour......10:30...10:45....11:00....11:15..11:18 I get a call from the driver who is arriving at another stop and said he will be at my site within an hour. I would have to say that was terrible delivery service which reflects on Alpine. I would seriously take that into consideration before another potential order."


Rating 10/10
5/5
modified review posted

"We got our order within 5 days. Very happy with our Goodman 3 ton Heat Pump purchase. Thank You!"


Rating 10/10
5/5
modified review posted

"Great transaction overall. I will remember Alpine next time I need to make an HVAC purchase."


Rating 4/10
2/5
modified review posted

"You had posted online a fan 2295 that was not available for shipping and I ended up getting it 3 and a half months later. But I did receive it. inventory should be updated periodically and posted on the website that it would not be available."


Rating 10/10
5/5
modified review posted

"price,service,and unit very very good
thank's
"


Rating 10/10
5/5
modified review posted

"The unit performed exactly as advertised, delivery was not only free but efficient, and I am now ready to open my dojo of coolness! Thanks for great service"


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Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.