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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1002 22nd Street
    • Contact: cs@alpinehomeair.com
    • Phone: 800-865-5931
    • Customer Support: 800-865-5931
    • Business Hours: 8:30 a.m. to 5 p.m. Central
    • Fax: 425-928-2455

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.17/10 7.17/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 8.46/10 8.46/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,725 Customer Reviews

Rating 10/10
5/5
modified review posted

"Far exceeded my expectations, system is on and works great!"


Rating 10/10
5/5
modified review posted

"The product finally arrived. Fedex delivered the package incorrectly to a neighbor.
However, I am extremely happy with the filters. thank you
"


Rating 10/10
5/5
modified review posted

"Excellent service and fast delivery. My second purchase from Alpine."


Rating 10/10
5/5
modified review posted

"Good price = Good deal, free shipping, and A/C unit arrived quickly and undamaged. Unit is installed and working great."


Rating 10/10
5/5
modified review posted

"My online help was awesome! The unit is everything I was told it would be. Great service and great product. Shipped fast."


Rating 10/10
5/5
modified review posted

"The sales team is knowledgable and the delivery was quick. I can't imagine getting my HVAC equipment anywhere else. "


Rating 10/10
5/5
modified review posted

"The product arrived in just a few days and with no defects. Thanks for a great price and product. I would recommend this company to anyone looking for heating and air products"


Rating 10/10
5/5
modified review posted

"Delivery to my granddaughter was very good, she was very satisfied and had already installed equipment. Everything completed in one week. Thank you"


Rating 10/10
5/5
modified review posted

"Fantastic service from knowledgable staff. Order shipped same day and was wrapped properly so I did not experience any freight damage!"


Rating 8/10
4/5
modified review posted

"The delivery guy was very helpful and polite. As far as delivery otherwise i was told i would get a call 1/2 before delivery and that did not happen. As far as the product i will not know until it is installed and that may be another month or so. So far so good. "


Rating 10/10
5/5
modified review posted

"I love when I order something online and it is exactly what I ordered! No problems with delivery or with the time it took to be delivered. Product is up and running and will keep me nice and warm this coming winter!"


Rating 10/10
5/5
modified review posted

"I can't believe how quickly the Alpine crew got my oil furnace package packed, loaded and delivered to New Hampshire. I couldn't have mailed a letter the same distance any quicker. The installation DVD has answered all of my sheet metal fabrication concerns & I'm looking forward to a smooth installation this weekend."


Rating 10/10
5/5
modified review posted

"Your company did something very rare and refreshing: you did what you said you were gonna do and you did it when you said you were gonna do it! My goodness the world must be coming to an end. And not only that-you shipped me the exact product I ordered on time and un-damaged.

thank you very much!
"


Rating 10/10
5/5
modified review posted

"Service was great and delivery was good. I would order again if needed."


Rating 10/10
5/5
modified review posted

"always great service and fast"


Alpine Home Air Products is a Merchant Member! Learn more

Alpine Home Air Products is a merchant member
Alpine Home Air Products participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.