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"I'm a repeat customer with Allivet because they consistently have the lowest prices available, even after a time-consuming process of searching for coupons on other sites. Their pharmacy has been no problem to deal with, and their shipping options work for me."
"I'm deeply disappointed in the ordering process & customer service. I ordered 2 meds about 10 days ago. The vet was contacted to approve the meds right away, so I thought everything was a go. I received a notice indicating the next step was shipping with an estimated shipping date of 5/7/12. A wk later I find on-line that the order ispending. I emailed to find out that both meds are on back order from the manufacturer. I was told I was sent an email on this & that there was a notice on the website of this issue. Neither of those things was true- I can go on-line right now & order the meds with no back-order notice. When I replied to the email, I& asked for confirmation that the meds were not available & received no response. I finally called & cancelled the order. You can't beat the price, IF you can get what you order."
"This has been the most exasperating and frustrating experience. My vet contends they have faxed out a prescription form 3 times. Allivet says they have never gotten it. I had to keep on top of it - was never notified that confirmation was pending. This has been going on since 3/18 and today is 4/5. I'm on the phone right now still trying to get this mess settled.
Also, I had muliple presriptions from different vet practices and Allivet had originally sent rx forms to the wrong vets, despite my instructions in the online order.
I've had good experiences before with Allivet, but this one was just horrible. I spent far too much time on the phone for a simple order."
"Allivet is a great find! Prices are extremely competitive and shipping is free (I buy Trifexis, so my orders are always within the free shipping limitations). Products are high quality and fresh! I am telling all my friends about this great website!"
"I would rate Allivet an A+ in service, product availability and customer service. My order arrived faster than expected. I have given their name to many of my friends."
"My vet did not approve the prescription for my dog so I was unable to complete the purchase of Rimadyl. However I was very pleased with the curtious help I received in both making the order and then the follow-up when the order could not be consumated. Your staff is very professional and I will continue to do non-prescription orders with Allivet. Thank you, Dave Hoglund"
"Allivet has been my "go to" place for pet supplies/medications for several years. 99% of the time, they have the best price, and their customer service is awesome! "
"I'm a repeat customer with Allivet because they consistently have the lowest prices available, even after a time-consuming process of searching for coupons on other sites. Their pharmacy has been no problem to deal with, and their shipping options work for me."