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allvetmed.com

Pets

Rating 6.73/10 42 reviews
(50 lifetime reviews)

6.73/100 (6-month rating)
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All Customer Reviews (50)

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Rating 2/10 1/5
modified review posted May-21-2012

"Absolutely unbelievable!! Bill themselves as a big company that ships internationally, instead they're a broom-closet operation not even licensed in all US states! The only customer service employee they seem to have is belligerent & combative and insisted that their lack of licenses in MULTIPLE STATES wasn't their fault, it was the fault of the states' for failing to give it to them, not knowing they weren't licensed in my state was my fault, etc. - everything was someone else's fault."

modified review posted May-24-2012

ALLVETMED, AllVetMed rep has responded

“Thank you so much, believe it, we are committed to obtain the NC license as soon as possible. Love and health for your lovely ones”

Rating 2/10 1/5
modified review posted May-16-2012

"Shadiness! Do not purchase anything through this company!
After waiting three weeks for my order to arrive, I tried emailing them to follow up on the status my order. No response. I tried calling a few days later, and after waiting on hold for more than a 1/2 hour (several times), I finally spoke to someone that said I need to provide more vet information to complete my order. Mind you, they had already charged my bank account nearly $90 the day that I placed my order, but didn't take the time to inform me that my order wasn't complete. It has now been five weeks since I placed my order and I can't get a hold of anyone via phone or email....all while they sit on my $90 that I was already charged. Horrible customer service, and I'm wondering if I'll even be able to either get my money back or the product I ordered at this point.
Very disappointed! Buy elsewhere!"

modified review posted May-24-2012

ALLVETMED, AllVetMed rep has responded

“Thank you so much nkstlou for this review, we are committed to resolve any issue may involve delay on your order.”

Rating 2/10 1/5
modified review posted May-09-2012

"DON'T SHOP HERE!!! This company had my dog's meds for 10 less so ordered from them. I ordered 2 meds and one of them didn't arrive in the box when my order arrived. I called them and left numerous messages, and never got a call back. I emailed them and they responded, "Sorry, we will send it out to you," But almost ONE MONTH later, they are ignoring my emails and calls, and I have not gotten my meds. In fact, now I have to go buy them from somewhere else and if getting a refund from these clowns is anything like getting the meds I ALREADY PAID FOR, well, I guess I won't hold my breath. This whole fiasco is going to cost me another $10 or $15 to fix...so NOT WORTH the "savings". Don't waste your time, money or aggravation."

modified review posted May-11-2012

ALLVETMED, AllVetMed rep has responded

“Good afternoon Misa13, please allow me to express 1 thousand apologies to you, if the med is in back order we have to let you know immediately. Thank you I promise this will not happen again”

Rating 10/10 5/5
modified review posted May-03-2012

"Received exactly what I expected quickly and at a competitive cost. I would consider AllVetMed in the future."

modified review posted May-11-2012

ALLVETMED, AllVetMed rep has responded

“slushinski Good Afternoon I am glad for you. Long live and muaahh to your lovely ones.”

Rating 10/10 5/5
modified review posted May-02-2012

"I was pleased with the price & the service. I found that I was being overcharged with another company by $30!!! We are a dog rescue no-kill shelter & we have two dogs who are "lifers" who will need medications for the rest of their lives. "

modified review posted May-11-2012

ALLVETMED, AllVetMed rep has responded

“Good afternoon animalrescue, one thing the owner always thought is on the best way to help the helpless, I am glad you are happy. health and love for your beauties.”

Rating 4/10 2/5
modified review posted May-01-2012

"I had 2 major issues:
1. I needed to change the dosage of a HeartGard order I'd placed online. It took over 20 minutes of speaking (not including wait time while I was on hold) with a customer service person on the phone to accomplish this. And then I had to remind the person to delete the original product from my order. If I hadn't asked the total price, I was going to be charged double.
2. When my order arrived, it arrived without the Welactin softgels that I ordered. Those were simply crossed off the invoice. It's now May and I have no idea if those are still coming in a separate shipment, or if they're never coming at all. And if they don't come, I'm going to have to remember to double check my credit card bill to see that I'm not charged for them. At this point, I just went on Amazon and ordered the Welactin there-- they are actually cheaper there today and at least I know I'll get them."

modified review posted May-11-2012

ALLVETMED, AllVetMed rep has responded

“Good afternoon Dear BorisOliver, I checked and feel happy you have all your meds, sometimes is expensive for us but we prefer to send you right away the order even if the second one will take an extra day. Love and peace for your lovely ones.”

Rating 6/10 3/5
modified review posted Apr-27-2012

"I thought I was buying a bottle of pills for 2 dogs weighing 100 lbs. and 85 lbs. I received 1 pill for 26 lbs. and up. I needed at least 2. I would order again but it costs $6.95 to get it to me. I wouldn't mind paying for another pill if I didn't have to pay for handling and shipping again. I also would be interested for meds for obsessive compulsive disorder for my Dobbie. He licks his legs constantly and makes big raw sores on them."

modified review posted Apr-28-2012

ALLVETMED, AllVetMed rep has responded

“Dear reblu7 please call us Monday give to our customer's team your order number, as a courtesy we will send you the next order for free, of course we are here to help!!. By by now”

Rating 10/10 5/5
modified review posted Apr-26-2012

"Excellent prices. Prescriptions on file, so processed quickly. Had a delay on a previous order and worked with the customer servcie staff to resolve it. I am very pleased with the level of service I continue to receive."

modified review posted Apr-28-2012

ALLVETMED, AllVetMed rep has responded

“Mjwsad we are working hard to serve you better. on you next order please ask our Costomer team for the coupons we just release. By by now oo kisses to your lovely ones”

Rating 10/10 5/5
modified review posted Apr-23-2012

"This company was on the ball for a super-quick refund on my order. I mistakenly ordered some flea medication from AllVetMed before speaking with my veterinarian, and I was unable to get a prescription from him. I called and was promptly answered by a real person who was very nice, and within 3 hours I had received notice of my full refund. Thank you for your great customer service!

Shannen Noark"

modified review posted Apr-25-2012

ALLVETMED, AllVetMed rep has responded

“Hi hi Shannen74, I did exact comment today, this guy, the CEO think so much in the customers, that, I don't know, from 200 candidate interviews he select maybe 1 lucky pet lover to enter in this beautiful team. Muuah to your lovely ones.”

Rating 2/10 1/5
modified review posted Apr-21-2012

"Very disappointed in their service. Their pricing is good, but they are slow to ship, and their standard "free" shipping method is terrible. It's now a week and a half since the order was placed; but the combination of UPS to USPS has the package sitting in limbo somewhere with no indication of when it may or may not be delivered. This is really unacceptable for a prescription meds shipment!

Added 4/26: In response to the "act immediately" comment from the seller, the only action was to say that the 'free' shipping was used for the order; and that's how it is handled. No "act" of any kind to fix the problem."

modified review This review was modified by DUTCH VanAtlanta on April 26 2012 03:31:03 AM
modified review posted Apr-25-2012

ALLVETMED, AllVetMed rep has responded

“Sincerely DUTCH, THANKS. We learn every time someone like review us straight. We learn from this. Please, if you place an order and is lost, call us, we are here to act immediately.”

 
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