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Full Rating Profile
  • AllBrandsGlasse
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

8 Customer Reviews

Rating 2/10
modified review posted

"Don't be stupid and order from this bunch of incompetent people. They give delivery times and then can't meet them. Item stated as being delivered in 7- 12 days NOT IN STOCK and had to be ordered overseas. Then they refused to overnight ship because they aren't set up for that option with UPS or USPS and were unwilling to do so. No one speaks English, and all they can do is repeat the same thing over and over. Wouldn't cancel the order and refund my money. "

modified review This review was modified by djgentry on May 04 2015 10:08:30 AM

Rating 2/10
modified review posted

"They are in Jersey City NJ, I am also located in North Jersey. The 5-7 business days they said it would take turned into 14-16. Once shipped using USPS 1 Day Priority mail my glasses wound up in Maine over a week later. Their only response was to file a trace with USPS. I will NEVER buy from this company again!"

modified review This review was modified by ralphvan on April 11 2014 10:24:52 AM

Rating 2/10
modified review posted

"I ordered Gucci frames from their website. Turns out they were backordered for 2MONTHS!@!@#!@$# No where on the website did it specify that the frames I wanted would be backordered to that degree. When I called, the respresentative had a russian accent which I found odd, but they are located in New Jersey somehow. Do not let the google review fool you. They are absolutely horrible and they have no customer service experience with you.

I spoke to a manger and she read the same script that the LEVEL 1 customer representative did. No sympathy and no effort to make sure customer was happy. I wasn't being unresonable and I didn't have a tone, but by the end of it, I would have cussed her out.


modified review This review was modified by jyhan88 on January 02 2014 01:12:52 PM

Rating 2/10
modified review posted

"I ordered glasses and within 24 hours they notified me that they were on "backorder" and would not have them in stock for 2-3 weeks. I believe they wait to order their inventory from Hong Kong or China until they sell it first and then it gets to them on a small boat. These tactics are bogus. I used a debit card and even though I cancelled within minutes of being notified of back order it tied up the money for 4 days until the charge dropped off. It gets preauthorized the moment you order, it won't actually charge your card until they ship, is how they tried to comfort me. I really could have used that money to order right away from a legit company. They still have the glasses I tried to order on their website and there is no mention of them being on backorder or unavailable, telling me they don't care about inconveniencing customers. They should not have the right to pose as a legitimate store, (stores carry inventory). And they should not have the right to tie up peoples money!"

Rating 2/10
modified review posted

"Do not order from here!! They sell glasses and don't tell you they're sold out and it will talke 4 weeks for you to get them... Pay the extra $3 or $4 and go to a legit website..where are my damn glasses?!"

modified review This review was modified by Trandean on September 29 2012 06:12:27 PM

Rating 2/10
modified review posted

"I placed an order for glasses and was notified a week later that they were on back order. I was told they would be available in 5-15 days. 3 weeks later I contacted them to check status only to be told they were not yet available. No ETA given. Just sorry not yet available. When the order FINALLY arrived the edge polishing I paid for wasn't completed so they have to go back. I'm sure this will take another 2-3 weeks.

Use FRAMES DIRECT!! All Brands customer service is abysmal!!

Rating 10/10
modified review posted

"I ordered a pair of glasses from AllBrandsGlasses last Thursday and got them this Wednesday. They are exactly as ordered, will order from them again."

Rating 2/10
modified review posted

"I have order a pair of glasses from allbrands on
Sep 27, 2011 and to this date on November 9th 2011 I still not have received my glasses. No one can tell me when they will arrive or when I should receive my order. I have seen these glasses all over the internet and they are readily available.
Poor customer service!!!!

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