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    Shipping options

    • option not available UPS Ground
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.10/10 5.10/10
    Chance of future purchase: Rating 2.04/10 2.04/10
    Shipping & packaging: Rating 2.21/10 2.21/10
    Customer service: Rating 1.46/10 1.46/10
    Return/Replacement policy: Rating 1.39/10 1.39/10

248 Customer Reviews

Rating 2/10
1/5
modified review posted

"Please do not buy from this company. I ordered a part for our printer and it arrived from China (unbeknownst to me). The part didn't work. I contact Ali to receive my money back, I was told I needed to return the defective part at my cost. The cost to ship it is $119!! I did not request a part from China and that wasn't indicated in the product description. Now they are not responding to my requests to refund my money even though I've escalated the request. Just stay away."

modified review This review was modified by rahlman on December 19 2014 10:13:16 AM


Rating 2/10
1/5
modified review posted

"THE WORST WEBSITE EVER KNOW WITH BAD CUSTOMER SERVICE EXPERIENCE. DO NOT EVER SHOP HERE AS THEIR ITEMS ARE CHEAP BUT QUALITY AND RETURN PROCESS IS HORRIBLE. YOU CANT EVEN MAKE A COMPLAINT.

IVE ALREADY BOUGHT LOT OF STUFF BEFORE I FOUND OUT THAT I WAS DEALING WITH FRAUDSTERS, CURRENTLY A SELLER SENT ME AN INCOMPLETE MATERIAL WHICH I DISPUTED BUT ALIEXPRES IS TAKEN FOREVER TO SOLVE THIS. I REGRETTED PURCHASING FROM ALIEXPRESS.

I BOUGHT A JACKET AND THE BUTTONS ARE OUT BUT I WONT BE refunded the right amount to fix it instead l get less than 1pound of money for a 15.33 pound jacket. horrible peopple. they dont even deserve the 1 star they got. If you raise a dispute it takes forever and even if found in your favour aliexpress still only recommend partial refund for 100per cent faulty.

They protect dishonest sellers and allow them to keep ripping off honest buyers. Automated responses and customer service reps who refuse to let you speak to anyone and just keep repeating same stupid responses over and over again. Not worth your time dealing with this company stick to eBay or Amazon.
"


Rating 2/10
1/5
modified review posted

"[ HORRIBLE ALIEXPRESS MERCHANT: best deals store ]
When I first used AliExpress in 2013, I bought once to see the quality and the service. It was a good experience at first until I met a certain merchant that ruined my experience completely.
Tips to know when you shop online:
1.check the overall rating of the merchant and how many feedbacks they received. I prefer to shop with sellers who have over a 95% positive feedback but also more than 500 feedback scores. This implies that the seller communicates and ships the orders. I also try to check positive feedback on Ebay and amazon for possible issues I might come across.
2. Regardless of the title, check the description of the item. Pictures can be misleading if you're buying plush dolls that look taller than the model. Also, clothes are difficult because the model may be slightly smaller or their outfit is tailored to their specific size. Any fault in the description is the seller's fault and you're able to receive a discount refund.
3. Always message the seller even a dumb question if necessary. If the seller responds, then the seller is punctual on shipping and will communicate. Fraudulent sellers will not respond.

"Best deals store" also known as "beautiful store" gave me the worst experience on AliExpress ever. They sent an item during their 11/11 sale and although there was a tracking number, the item was lost somewhere in the storm or in the delivery process. Instead of sending a replacement or even settling a refund, they had me calling the post office every day and arguing the post office for a refund. They refuse to make a reasonable solution and keep saying it is not their fault and that I should ask someone else for the money. For all of my problems, they will offer me a 10$ coupon on my next large order. I lost my package and waited one month for them to help solve this issue without an actual resolve.
Don't ever purchase from beautiful store aka best deals store. If you happen to lose your package in the 18-24 days it takes for them to send, the hassle to make Christmas rush is not worth it. Some other seller with better reviews will definitely send your package on time. I would even suggest Ebay which sells the items on AliExpress but for a slightly higher price, will be a better suggestion. At least the item is guaranteed to arrive.
"

modified review This review was modified by xdorkiixx on December 19 2014 02:24:17 AM

Rating 2/10
1/5
modified review posted

"I just got scammed on AliExpress. Product was received but was of complete garbage quality. It is basically useless and would be better used as an anchor than a nav unit. I'm now out over $340.00 and my dispute escalation has been sitting unresolved and unactioned for weeks by AliExpress. It is now impossible to contact anyone or perform any queries online through AliExpress. Basically my $$ is gone and AliExpress is doing absolutely nothing to protect me. DO NOT EVER BUY ANYTHING FROM ALI EXPRESS!! More specifically, the vendor Sky Power (Sky Huang) is a complete fraudster and should be avoided at all costs!!!!
"


Rating 2/10
1/5
modified review posted

"I bought a 4XXXX jacket for my daughter. I waited 30+ days for it to arrive. When it finally did it was so small it may fit a child. Contacted them and was told to "wash it, it will be brand new". WHAT? All I want is my $26 back. They are a rip off. "

modified review This review was modified by spedteacher2010 on December 16 2014 05:33:36 PM

Rating 2/10
1/5
modified review posted

"The prices may be cheap but you literally forgot what you ordered because items take ages to arrive. Moreover more often than not items are not the same as the picture and the quality is very poor. And the seller is always right ! even though he sold you crap. "

modified review This review was modified by rloveslondon on December 17 2014 08:44:39 AM

Rating 2/10
1/5
modified review posted

"DONT BUY FROM HERE. They used my credit card to make me buy a second item, the same as my first. I requested to cancel the second one, but they rejected the cancellation and sent it anyway. It took a month just to process. Im still waiting for it to come in and Im waiting for them to hopefully cancel the extra order. DO NOT BUY FROM HERE>"


Rating 2/10
1/5
modified review posted

"Don't buy there. There's no customer service.
I ordered 2 packages which didn't arrive (were destroyed at customs).
I claim my total refund because I didn't receive the package and one shop only paid half the price.
Some don't pay. I won't buy anymore from them.
"

modified review This review was modified by marraquel on December 15 2014 06:38:07 AM

Rating 4/10
2/5
modified review posted

" ORDERD THIS VERY NICE JACKET..IT CAME THE TIME IT SAID...THE SELLER DID COMMUNICATED AFTER A WHILE..BUT THE COAT DONT FIT 3 SIZE TO SMALL...VERY DISAPPOINTED...NOT GONNA WASTE MY TIME FOR A REFUND..PROBABLY WASTE MORE MONEY"

modified review This review was modified by kimjenkins on December 13 2014 07:40:27 AM

Rating 2/10
1/5
modified review posted

"WARNING!! Everybody need to avoid this site. Do not buy!
Full of scammers.
I've read other people's comment giving a 5/5.. but honestly, who have the time to "find the right sellers". That is the company's responsibility to filter out the scammers. And apprently, Aliexpress/Alibaba don't give a damn about doing that. Their first priority is to make a profit. Second is advertising. And maybe a distant 3rd is customer service.
I purchased via ebay and got 99.99% of my stuff. Amazon.com 100%. dx.com 100%. While Aliexpress 5%. I am not kidding you. 30% of my orders either got canceled because the seller posted the wrong price. 50% due to scammers. 15% due to susipicous activities (example: they would send me the parcel with a tracking number. But that tracking number belong to another parcel the seller sent to someone else. So according to China Post and your country's post office website, the item "appeared" to be on it's way. When the parcel finally "delivers" to another person the seller would claim the transaction would be successful and get their money).
Avoid Aliexpress, unless you need the little nitty gritty stuff that you can pretty much get at the dollar store.
"


Rating 2/10
1/5
modified review posted

"Had a terrible experience. My order was over $200 usd. Seller sent to wrong country. I tried to contact them to correct address, but seller said it was my fault and nothing they could do. So im out the money and never received my merchandise. Issued a dispute to the Alibaba.(their version of customer service complaint dept.).that was worthless. Also refused to issue refund or send merchandise..Stay away from these sellers: Defang Lu, Helen Zhang, Justmystyle,Amanda Fashions, and Melody Liu..Also communication is a big problem because of the language barriar. Pay the extra $$ and buy in the USA..There' no place like home!!
"

modified review This review was modified by LBent on December 12 2014 05:46:35 PM

Rating 10/10
5/5
modified review posted

"Like all the time that you buy on Aliexpress, sometimes delaying specifically :)
It is a pity that recently too many scams was in the store and have to carefully look at the rating of the seller, as well as reviews on this product . But this is not a serious obstacle :)
The only thing I can advise is to choose items from sellers who advertise itself Aliexpress, say like these special pages http://ali.pub/hksvi
"

modified review This review was modified by denis_kovalev on December 12 2014 01:51:56 AM

Rating 2/10
1/5
modified review posted

"STAY AWAY THIS COMPANY HELPS CHINESE COMPANIES STEAL YOUR MONEY"

modified review This review was modified by Dimpap on December 12 2014 01:33:27 AM

Rating 2/10
1/5
modified review posted

"Beware!Beware! Do not order from ALIEXPRESS! They are masters of giving fake tracking numbers! The tracking number I was given was for someone else's purchase! The seller first posted to my account he had received my payment.Second he posted to my account the order had been shipped out registered mail ,with a attached tracking number. I got on the USP website, put in the tracking number and that's when I realized I had been scammed. The tracking number I was given delivered my package, or so I thought was my package in another city,same state. It showed delivery had been attempted, but no one was there to sign, and they left a slip. So I called the USP and inquired about what I seen on the website. They advised me that I need to contact the seller because the name on the package and the attempted delivery was to the intended party. I tried several times to contact the seller, but he would not respond! So I contacted the Post Office again.I was connected with the distribution center. I again gave the tracking number provided by the lying seller.I was able to get even more information. My order was for 4 pair of shoes.When the package came through customs it was a belt, to the address it was delivered to.So in short the lying seller went through the trouble of giving a tracking number/via registered mail to make it look legit, when in reality my order was never sent!Ali Express have yet to answer my complaint! If you choose to take a chance, use PAYPAL SELLERS ONLY! PAYPAL WILL BACK YOU! REFUND YOU! If Anything Happens! I did send the Seller a email and I advised him the money he stole from me, will be the beginning of downward fall!

Psalm 37:1-11King James Version (KJV)

37 Fret not thyself because of evildoers, neither be thou envious against the workers of iniquity.

2 For they shall soon be cut down like the grass, and wither as the green herb.

3 Trust in the Lord, and do good; so shalt thou dwell in the land, and verily thou shalt be fed.

4 Delight thyself also in the Lord: and he shall give thee the desires of thine heart.

5 Commit thy way unto the Lord; trust also in him; and he shall bring it to pass.

6 And he shall bring forth thy righteousness as the light, and thy judgment as the noonday.

7 Rest in the Lord, and wait patiently for him: fret not thyself because of him who prospereth in his way, because of the man who bringeth wicked devices to pass.

8 Cease from anger, and forsake wrath: fret not thyself in any wise to do evil.

9 For evildoers shall be cut off: but those that wait upon the Lord, they shall inherit the earth.

10 For yet a little while, and the wicked shall not be: yea, thou shalt diligently consider his place, and it shall not be.

11 But the meek shall inherit the earth; and shall delight themselves in the abundance of peace.
"

modified review This review was modified by godsangel on December 11 2014 10:44:25 AM

Rating 2/10
1/5
modified review posted

"alibaba is non responsible marketplace operator.they are bias.always take care a sellers not buyers,when something happened,we want to cancel the order,we must wait seller approval,of coarse seller don't want to approve,so we can only open dispute after receiving our order after a month (there are a case 2 month) using cheap free shipping china post,and they didn't not helping us to solve any discrepancy. "

modified review This review was modified by sukrihassan on December 11 2014 03:32:01 AM

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