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Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.96/10 4.96/10
    Chance of future purchase: Rating 1.96/10 1.96/10
    Shipping & packaging: Rating 2.11/10 2.11/10
    Customer service: Rating 1.36/10 1.36/10
    Return/Replacement policy: Rating 1.03/10 1.03/10

283 Customer Reviews

Rating 10/10
5/5
modified review posted

"I bought this phone as a Christmas present for my wife which lasted one week after cannot get any response from seller or from ali express have bought a lot of stuff throughout the year never had a problem until now very disappointed as it cost quite a few euro and end up with nothing"



Rating 2/10
1/5
modified review posted

"I had a purchase on Aliexpress where the product did not match the description and was very poor quality in comparison to a AAA quality description in the Sellers Ad. In addition, the product arrived broken and unusable. After agreeing to refund the full purchase price prior to return shipping the seller disputed the refund amount once the guitar arrived back at their shop. $359 purchase price, plus $87 for the return shipping and the seller only refunded $200. I am out $246 and received no goods. A complete rip-off.

The Aliexpress dispute process was the worst part of the entire experience. It took 3 month to complete the dispute. No live person to talk to. Message posting board for dispute communication. Over 1 week delay between message posts. The fact that Aliexpress allowed such a fraudulent activity on their site is unacceptable. I will not purchase anything on Aliexpress. Buyer beware is an understatement. Use this site and you will get burned.
"

modified review This review was modified by Rhayms on January 22 2015 06:39:24 PM

Rating 2/10
1/5
modified review posted

"ALIEXPRESS is a ripoff and a joke. I ordered curly hair extensions on September 28,2014. After taking forever to get them they were the wrong kind. They looked like black people hair, no offense. I contacted the supplier and he said send them back and I will send you your money back. So I spent another $30.00 to have them tracked. I kept contacting the supplier asking if he received them yet? He kept saying no. So I went to the post office and they opened an investigation to find the package. After a few weeks the post office contacted me and said they recieved the package November 23,2014. So I contact the supplier and he still says he has not received the package. Why would the Untied States post office call and lie to me? They have nothing to gain. Today is January 21,2015 and still have not got my money back. If you order from this place you will get ripped off. I am out $113.60. All I want is my $83.60 back but have no received it. I know I never will. So I contacted the supplier and said if you need the money that bad, fine keep it and said fuck you! Do NOT order from this place! You will get ripped off!!!!"


Rating 2/10
1/5
modified review posted

"This is not a serious company!!! Be careful!!!
I payed, received not what I ordered and returned the goods.
The seller didn't refund me. I lost the money. Aliexpress didn't help.
"


No Avatar
Indonesia
Rating 4/10
2/5
modified review posted

"I ordered antennas from this store. The seller refuse to send using registered mail because the items are too cheap, even if I offered additional fee for the registered mail. The buyer protection time has been extended twice, but the order has not arrived until now (> 60 days). Thankfully, the seller answers all my questions and offers a refund. I have not yet open a dispute to request refund because I still have around 20 days of buyer protection time."


Rating 2/10
1/5
modified review posted

"Aliexpress is the biggest cheating site ever. I bought a jacket, and got garbage. protect the seller and not the buyer because of them take a fee.

http://g02.a.alicdn.com/kf/UT8gi27XlJaXXagOFbXP.jpg
"


Rating 2/10
1/5
modified review posted

"This is my video relation of the AliExpress experience.
https://www.youtube.com/watch?v=-zciGY2GA2s
"


Rating 10/10
5/5
modified review posted

"This should have been posted sometime back but I never got around to do it.

I ordered a few scarves, dresses and some accessories from Aliexpress for a total amount of $135 or something. The items came in different shipments and they took their time. But thats fine seeing the prices and then the fact that these are shipped from China (I'm in the US). I think it would have been better if the tracking information was sent along with the shipment notification.

Anyway, the product quality was good. I had one issue but it turned out to be my own fault since I had ordered the wrong color.

While my order was being processed, I asked them to ship one of the items to a different address and they were kind enough to do so.

All in all, they have some drawbacks but if you're going to spend so little compared to the local shops here, then you should be fine with some issues too.
"


Rating 2/10
1/5
modified review posted

"Ali express is the first company I've ordered online with and the reason is because I don't trust that I will receive my product and lose my money long story short aliexpress confirmed this fear they took the payment off my credit card...and then sent a cancellation letter to my email...I felt ripped off and I will never order off line again. And its true they do not answer if you call and I'm waiting on an email response this is unbelievable."


Rating 2/10
1/5
modified review posted

"AliExpress has no responsibility and control over sellers when order is closed. I bouhgt a phone which is dead after one week of using and no way to open dispute or rate the seller again. Seller not responding definetelly.
Aliexpress not cares for their customers when the order is closed.
"

modified review This review was modified by AndyUA on January 13 2015 12:27:45 PM

Rating 2/10
1/5
modified review posted

"i have around 1300 orders done, i give up, since the company aliexpress promise money protection, but it refuses to do so, and i have lost much money with them.
orders lost, got wrong item, defective items, sent to wrong adress, came 3 month late... Full HD camera with around 480x320 pixel ... they seldom refunded any money at all!
i need to find an other way, i suggest paypal has better protection
"

modified review This review was modified by jpluess on January 13 2015 12:10:53 AM

Rating 10/10
5/5
modified review posted

"I love buying from Aliexpress. Of course you can get ripped off but with some common sense it is a nice and cheap place to buy from.
I always review my orders here.
www.mychinabargains.com
Best regards Aske
"


Rating 6/10
3/5
modified review posted

"If you want to buy from aliexpress, buyer beware. When I bought items from sellers that are not diamonds I have been ripped off. One time I bought a TV and they sent me a replica Timex watch just so then it has a tracking number. Shipping really sucks on 95% of the products (30-45 days). Big tip and you cannot go wrong: look for diamond sellers and the most review of sellers products. If they do not have both.....do not buy. I wait for my products, but never had an issue with the products."


Rating 4/10
2/5
modified review posted

"Some of the products I ordered were never received. Some were fine, but my customer experience was less than pleasant. (one product arrived damaged and to get some sort of refund, I would've had to send it back to China, which would've cost me more than the value of the product. I supplied images in a dispute to prove that it was in fact damaged)"


Rating 8/10
4/5
modified review posted

"IN fairness while some stores in aliexpress are terrible I found about 90% of them fine.Buying clothes would be the the thing to watch out for as sizes are hit and miss e.g their XXXL = US size L"


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