visit aliexpress.com »
"I ordered and paid for the goods 28.12.2012. Order NO: 1101496425. Supplier of the goods shop Lucy Long. This product has not received. Lucy Long lied to me. He did not return my money 22.90 USD. Aliekspress sent a letter and said that the dispute resolved in my favor, and after 3-10 days I will get back the money. My letters Aliekspress not responsible for and does not return money. Elapsed from the date of the ordering 5 months. Aliekspress liar and obmanschik. Shop Lucy Long and now sells goods and cheating customers. Aliekspress widened by 22.90USD. With this sum, he lied to me. Do not buy on AliekspressWith this sum, he lied to meUSD. Do not buy on AliekspressUSD. You cheated. I will be once a week to write back here if Aliekspress"
"Aliexpress is a good platform, but you got to beware some very bad sellers. This was the worst buy online ever, this Shenzhen Eternal Technology Co., Ltd. seller is a biggest liar, before I ordered this tablet I ask many times if it will get to me in time, because it was present for my girlfriend's birthday, dumb girl name Anya assured me that it will, I got the tablet week and a half after date they promised. Boxes was open before, wrong tablet sleeve, then I find out that it was something under screen, little piece of something that was around 12 pixels that was just black on the screen. I was so disappointed, After MONTH of trying resolve this issue with them, I finally escalated dispute to a Aliexpress who helped, i shipped everything back, Eternal promised to reimburse shipping, but at the end they didn't give me anything, I lost $65 on a shipping , and I glad that Aliexpress refunded my money. Because if it would be up to Idiot seller I wouldn't get anything!! DO NOT BUY FROM THEM! YOU WILL REGRET! For RUSSIANS: NE POKUPAJTE U ETOGO PRODAVCA, BUDET VARIANT NAEBET 100%! "
"USING ALIEXPRESS YOU ARE TAKING HUGE RISKS.The transaction date of my order was 03/12/2013. Got order confirmation same day and seller processed the order in 2 days. With seller promised Delivery Time:15-26 Days, the item should arrive within 04/10/2013. With no Item received till 04/29/2013, and tracking# trail lost, emailed the seller asking him for a full refund if not delivered within60 days.. Sellers advised me ,” please be more patient. please do not worry about it, if it is lost on the way, we can resend you a new one.now just let's wait and see, ok?”. The seller objective was to keep me inactive for an INDEFINITE period of time, while less than 2 weeks left, to dispute my credit card. With no order received and unsuccessful negotiation with seller to get a refund tried to open dispute with aliexpress and received Error Message. Only a dispute with my credit Card solved the PROBLEM.Seller has Contractual Obligation with Aliexpress. Aliexpress has Contractual Obligation with the Credit Card Bank. Credit Card Bank has Contractual Obligations with consumer, based on Credit Card Consumer protection ACT. If anything goes wrong and consumer stays inactive beyond 60 days, then everybody will be off the hook, and the Consumer WILL RUN OUT OF LUCK. While the seller will get the money, the Consumer will Get Nothing, or a Different Inferior Product, or a Fake Product. "
"I was on aliexpress.com and somehow I stumbled upon a deal, 40% some Indian hair weave 4 pieces (packs). The reviews looked promising so I caved in. I picked the 18 inches and it all came out to 54 dollars plus free 2-5 day shipping on fed ex. Now originally I was going to get a concealer palette but NOOO eff that. I don’t even care if it is authentic Indian, as long as it doesn’t shed and tangle excessively, I will be one happy woman."
"Merchants on this Chinese-knockoff of eBay/Amazon are generally dishonest and peddle low-quality merchandises. Don't be tempted by their "low" prices. You get what you pay for. Once you pay, your credit card company is your only ally. Don't count on Aliexpress for any help in resolving issues. Your messages to Aliexpress customer service will simply be ignored."
"Do not buy from this website. They say they have buyer protection, but both the seller and AliExpress will make you jump through hoops and still not refund you if there is a problem. I was sent a different item than what I ordered. The seller would not refund and wanted me to pay to ship the item back to them. I filed a dispute with AliExpress, but that is just more of the same communication with the seller. Finally after a week or so, I was able to file a claim with AliExpress, but they denied it, asking for evidence of the wrong item that I received even though the seller was not disputing that she sent the wrong item. In fact, she admitted it over and over again in our dispute. If you think you can always go through buyer protection when something isn't right, think again. AliExpress will not refund you. I suggest to everyone who had a bad experience with this website to contact the Better Business Bureau so we can ensure this company is eventually put out of business. I now have to contest the charges with my credit card company. Worst online experience ever!"
"Do not buy anything from them! I purchased automatic back window sunshade for 180$ and received counterfeit Oakley sunshades for 14 $ /which I received two months after I placed ny order/.In addition, customer survice is horrible. Even when I sent pictures of the package, item and tracking number they couldn't figure out what caused the problem...Bottom line I didn't get my money back...Never buy from them!"
"I have personally dealt with Aliexpress, i had experienced wrong shipping of products for 2 of my orders. I reordered them from another online site ChinaBuye. Received in 30 days with free shipping and good response from the customer service. This is what a buyer like me expects from a supplier. I dont think Aliexpress has suppliers who takes care of buyers?!!!"
"For me, ordering from AliExpress has been a mixed experience.Some products are as advertised, others are not, some pictures are actual pictures, others are not, some sellers are honest, many are not. It is a gamble --- but gambling can be exciting."
"Ordered the navigator. It's okay, but very long delivery."
"Terrible customer service experience. I ordered a wedding dress for my wife. Size didn't fit (too small). Retailer says we can have it tailor then says for me to return the item. We agree I'll return the item and pay the shipping/handling. Retailer later refuses the return item because she can no longer return the item to where ever she ordered it from. What this has to do with me I have no idea. This was going no where. I decided to keep the item and cut my loses. STAY AWAY from this retailer. They're clueless when it comes to customer service."
"AliExpress is one of the best online Chinese stores! The service is very good, the prices and the products are excellent! Here you can find the lowest prices! I got only one trouble (other two orders were at time and good conditions), I lost $103 by buying Android F606 phone. The package was lost in Russia .Russian Post and Eland Electronic Co., Ltd. store from AliExpress denied to compensate me! Russian post said is a China's post and seller issue, and the seller Wymin Huang don't wan't compensate it too RB275181718HK (28 Oct 2011)!REMEMBER: if you have order delay on AliExpress, don't listen to the seller to wait more you will lose the money like me! Open a Dispute or Refund before 30 days of delivery!"
"Do not hesitate. This site is one of the best to buy chinese goods. You can directly communicate with sellers, purchase and aliexpress will release payment to the seller after you confirm delivery. You can leave a feedback of this transaction and freely see others reviews, it's very helpful. I bought a lot of stuff there including tablet PC and wig with no complaints. Definitely will buy there again."
"Well, if you want fast, courteous, helpful service and quality items, DO NOT buy from this place !Buyer Beware !After exhuastive communication about product details and shipping information, I finally gave up.What a complete waste of time and energy."
"A simple purchase -- only a $20 Canon printer CD tray "G" -- from one of the few suppliers and at the best price. Flawless order execution with a "nice" followup email to verify I'd received it. It did take 15 days to arrive, but this was expected from China and the item was expeditiously mailed. That delivery verification email read as if AliExpress is a middle-man for multiple sources, so there could be different experiences depending on the actual supplier, but it seemed like AE made an effort to assure a good experience."
Share your shopping experience and interact with1,965 participating stores,
write a review!
Follow us & win cool gear:
"How holiday shoppers can beat web scams..."