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4 reviews 
posted Dec-20-2011 “We thank you for the order Seth. The reason why our prices are some competitive is that we don't keep products in our shop and get them in from a supplier on an on-demand basis. This takes a couple of business days, which we try to be as transparent about as possible.
Have a good New Years!”
posted May-23-2011 “Our staff was happy to waive the restocking fee in this situation, and we were merely trying to establish that this saddle was in a condition that would allow it to be re-sold to another customer. No one wants to buy someone else's sweaty bike seat! :)
This is typical of any bike shop when you need to return a saddle that is uncomfortable.”
posted Apr-14-2011 “Thanks for your order Andrew. Our current shopping cart has no concept of weight or size so it tends to over-estimate shipping cost, especially on small items. We are moving to a new cart in the next couple of months that will be able to more accurately calculate shipping for international customers.”
posted Apr-11-2011 “Product was specifically described as a 2008 model in more than one place. Customer did not read carefully before purchasing and then refused shipment. Our restocking fee does apply in this situation.”
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![Share](javascript:share_rating({"review_body":"The next best thing to your neighborhood bike shop. If I need quality parts for a seriously good price I always go to AEBikes. They even have track\/fixed gear parts that are way cheaper than anywhere else I\u0027ve seen. Keep it up guys, you\u0027re doing great things (for my wallet!)","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/1486647#comment1486647","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"Pelomalo916","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Huge selection of items and very reasonable prices. Orders are shipped promptly. I will continue to purchase from Alfred E. Bike.","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/1064327#comment1064327","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"Stevemarcial","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The item was in good shape and cheaper than anywhere else, and they had free shipping, but expect to wait a week for them to ship your package out. I placed my order at about 2:20PM on thursday, and my small package didn\u0027t ship out until Tuesday of the next week. It amazingly got there by Thursday, so overall it wasn\u0027t bad; however, I almost pulled all my hair out over the weekend thinking some little company had taken my money and run. In the future they should make it known when they\u0027re going to ship out an item.","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/1026493#comment1026493","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"fungus2","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love the products and the selection. When you can\u0027t find it anywhere else, aebike almost always has it. A great resource for any bike lover. The one negative is turn-around time. Figure at least 10 days from time of order to time of delivery.","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/895785#comment895785","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"GeorgeHenningsen","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The website was very easy to use. I found the sunglasses i wanted very quickly. They had a great price, too!<br><br>Check out was easy.<br><br>I got my sunglasses in less than a week.","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/782979#comment782979","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"Jenniferleonard","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you plan on buying something that may be returned, be sure to speak to AEBike before making that purchase, or be very careful with the item or it may not be accepted back.<br>","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/765286#comment765286","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"pnevets","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This place had the best price for a Timbuk2 camera bag that I had been looking at for a few days and I ordered it with no problems. Shipping was free and I received the camera bag only a few days after I ordered it. Will definitely use this website again and would recommend to others!","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/762481#comment762481","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"sevgi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nice site, great selection, good prices, friendly email response but shipping costs to Canada is nuts! I ordered two Shimano chains and four cones totaling $100 US and they wanted $46 US USPS to ship to Canada. What? I\u0027ve ordered from many US bike stores over the years and shipping to Canada using USPS was never over $28 US, not even on much larger orders. Seeing I had just ordered bike parts from the UK and paid $7 CAD Royal Mail for a similar sized order I told them and they agreed to lower shipping costs to $20. So they wanted $26 for handling??? Anyways I got the items I ordered. I will consider ordering from them again depending on shipping costs.","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/737645#comment737645","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"AndrewO","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I returned the product unopened because they are selling a 2008 model using a photo of the 2010 model and the two models are different. They charge me a 15% restocking fee when I was mislead by the photo on their web site. ","link":"http:\/\/www.resellerratings.com\/store\/Alfred_E_Bike\/comment\/736160#comment736160","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Alfred_E_Bike.jpg","store_name":"Alfred E. Bike","username":"dave140","rating":"1"}, "single");){kind=link}
"Nearly every part on my current build was ordered through AEBike, spanning at least 5 different orders over the past 2 years. I've probably returned 5-10 parts over this period as well. They've always been just awesome to work with.
Basically I would say they have great service, reasonable prices, and really knowledgeable people who always answer the phone in person. Once, I needed an unlisted dimension of a part taken and they were happy to take this measurement for me quickly and accurately.
The last time I called, I was going to return a part distributed through QBP in Minnesota. The staff member told me I may want to consider going to my local bike shop (also in Minnesota), because they could probably have it to me faster than AEBike. This honesty (plus the fact that prices are still often lower at AEBike than a special order from my bike shop) really make me a loyal customer.
Sure, you'll want to go to your LBS for repairs, special orders of rare parts, complete bicycles and custom jobs, expertise and advice, etc., but when you know what you're doing and just want the parts, AEBike is definitely your place."