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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AlarmSystemStor AlarmSystemStore Elite Status
    • Address: 2450 W 300 S, B-2, Columbus, IN 47201
    • Contact: alarms@alarmsystemstore.com
    • Phone: 1-888-811-0727
    • Customer Support: 1-888-811-0727
    • Business Hours: 9AM EST - 5:45PM EST
    • Fax: 1-812-342-4367

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.50/10 8.50/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

186 Customer Reviews

Rating 10/10
5/5

"I've been buying alarms from AlarmSystemStore for over 10 years. I've installed three systems for myself (home, shop, business), five for friends, and now another one for a friend. The prices, quality, and tech support are fantastic.

My only compaint is how complicated the programing is. AlarmSystemStore will send you a simplified version if you request it. It would be better for them and the customer if they would include it in the shipment.
"


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Verified Customer
Rating 10/10
5/5

"easy to order and quick delivery"


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Verified Customer
Rating 10/10
5/5

"Overall, very positive experience. Security products delivered as requested in a single box to my mail forwarding service in Miami which subsequently delivered to my residence in Central America. They have a policy of requiring additional information before charging the credit card if credit card billing/shipping addresses are different. So, they take security seriously. I appreciate that. I will definitely do business with them again. "


Rating 10/10
5/5

"Good pricing got my business, but Ecxellent service after makes me stay."


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Verified Customer
Rating 10/10
5/5

"AlarmSystemStore is a great resource for me and my business. The staff is extremely professional and knowledgable. They are my main security system provider. Fast shipping and great service. Thank you.

Sean
TECHHOME
"


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Verified Customer
Rating 10/10
5/5

"The part needed was shipped in a timely manner. I was able to find the part needed after checking other companies."


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Verified Customer
Rating 10/10
5/5

"Great service,fast shipping.Thanks"


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Verified Customer
Rating 10/10
5/5

"AlarmSystemStore always delivers on time and at a great price. I've only had to contact them once on an order where a couple items arrived later than the main part of the order and it was just that they had shipped them separately - but the customer service was fantastic.

I strongly recommend AlarmSystemStore.
"


Rating 4/10
2/5

"I ordered 9 items for an alarm system. 4219 Zone Expander @ $61.94, I ordered two; but, I only received one. Jon took the order. When I called to say I only received one, I was told that they take pictures of the packages before they go out that they would have to look at the pictures before they would do anything. They made me feel like a thief. No one called me back. It took one day to get the 8 parts and it took me 3/4 days to get the part that was left out. Because of the delay I didn't know if I was going to receive the part in time for installer. They would have lost this $1100 order had I not received it in time."

Rep reply posted Apr-27-2015

Alarm System Store, AlarmSystemStore rep has responded

“We did accidentally short you one part, I apologize for that. I do show however that we had the part packed and labeled for shipment on the same day you called and reported the shortage. This was a Friday however and our shipping pickup for the day had already come and we are closed on Saturdays and Sundays so this is why it went out Monday and you received it 2 days later.”


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Verified Customer
Rating 10/10
5/5

"Excellent price. Package arrived on time. Well packaged, item just as described. Siren easy to install, couldn't be happier."


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Verified Customer
Rating 10/10
5/5

"Very fast shipping, product was exactly as described. "


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Verified Customer
Rating 10/10
5/5

"THe package arrived today. It was expertly packed. The battery appears as advertised. I have not had a chance to install it."


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Verified Customer
Rating 10/10
5/5

"Great selection ... Fast delivery... Good pricing "


Rating 10/10
5/5

"Good prices and great customer service. One part in my order of a complete alarm kit arrived DOA. I was worried I'd have to ship the entire kit back just to get a replacement for that one part. But no, Andy just shipped me a new part right away, no questions asked, no need to return the part. And my subsequent questions were answered quickly. Would definitely recommend AlarmSystemStore!"


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Verified Customer
Rating 10/10
5/5

"Very happy with the purchase. Very reasonable shipping charge. Fast delivery. "


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AlarmSystemStore is a merchant member
AlarmSystemStore participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.