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40 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/AlarmSystemStore","store_thumb":"\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","store_rating":"10.00","total_reviews":"40"}", "store");)
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5/5
posted Jun-04-2010
This review was modified by GEF on June 04 2010 04:53:45 PM ![Share GEF review](javascript:share_rating("{"review_body":"This was my first purchase from the Alarm System Store. The order was processed promptly and and the equipment was received in good condition. I purchased a basic DSC 1616 System and the installation went smoothly until it came to programming. I needed to call tech support (DSC could have done a better job with the installation manual). I left a message for a return call and within minutes I received a call from Shawn. He talked me through the programing of additional access codes. He was very professional and he did not rush me. He gave me his extension number in case I had additional questions\/problems (and I did). I called back the next day and reached him directly without having to leave a message. I explained the problem that the delay zones were acting as instant zones, he immediately knew what I was talking about and had me insert additional codes so that the siren would not go off during the entry delay period. Again I was impressed with his technical knowledge and his patience. I would recommend the Alarm System Store, if for other reason, then for the service I received from Shawn.","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/573844#comment573844","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"GEF","rating":"5"}", "single");)
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![Share tmoguy review](javascript:share_rating("{"review_body":"Jon Boroughs and Andy Bowman did a fantastic job on getting my monitoring setup. It took all of 5 minutes on the phone changing programming in the DSC panel and I was good to go. Great followup with the Insurance Certificate as well. <br><br>At this time, I think the service I received from John and Andy was far superior to any local dealer I have dealt with. They answer email promptly and were available for my appoint at the time they said. This was unheard of with my local dealers.<br><br>Thanks for all your help and look forward to continued business.<br><br>Steve Nall","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/941723#comment941723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"tmoguy","rating":"5"}", "single");)
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posted Oct-14-2011![Share allanmaclaren review](javascript:share_rating("{"review_body":"ADT quoted me over $350 for an outside alarm and installation. I called AlarmSystemStore. We discussed my specific master panel and whether to use a hard-wired alarm or a radio wave type. I chose the hard-wired. Alarm was $26. I bought the wire separately ($24). Jon Boroughs sent me a sketch on how to connect it up. There was a minor glitch that he promptly corrected. The new alarm works perfectly. They are an outstanding company.","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/898674#comment898674","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"allanmaclaren","rating":"5"}", "single");)
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5/5
posted Jun-19-2011![Share Redman67 review](javascript:share_rating("{"review_body":"I purchased the DSC Alexor KIT495-12CP01<br>with the IP BAT Broadband Alarm Transmitter.<br>Ran into a couple problems with the install but<br>the Technical support, Jon Boroughs , was extremely<br>quick to respond and got me up and going in no time.<br>I love this unit and would Highly Recommend!!! Can\u0027t wait to buy more accessories. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/787981#comment787981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"Redman67","rating":"5"}", "single");)
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posted May-02-2011![Share rogerbohl review](javascript:share_rating("{"review_body":"I had purchased from Alarm System Store some add-ons to a system I had purchased elsewhere. And then had difficulty getting one of the add-ons to work. Jon Boroughs, of their tech support patiently responded to my calls and e-mails, including responding to one over a weekend! With much chagrin, I discovered that I had been trying to use an incorrect connector on the add-on. I am impressed with the patience and attention given to getting all the performance offered by the system.","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/748949#comment748949","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"rogerbohl","rating":"5"}", "single");)
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posted Mar-02-2011![Share brianbalko review](javascript:share_rating("{"review_body":" Very good deal and order arrived fast. Needed some hard to get items and Jon Boroughs and the company helped me get what I was looking for. Thanks ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/714891#comment714891","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"brianbalko","rating":"5"}", "single");)
Share review![Share KevinHarney review](javascript:share_rating("{"review_body":"First time that I ever used this store. Purchase went smooth and I received what I ordered without a hitch and on time. Bought for a gift and almost 30 days later was opened and had a problem with a part. I called over a weekend and left a message. At 8:25Am the next morning a guy named Shawn called. He did not question me in the least and sent out a new part the next day. Well I received it not much over 24 hours later and my system works fine. I have purchased a lot of things but this purchase was one of the smartest that I have made. The customer service that I received is by far the best I have ever encountered. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/662409#comment662409","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"KevinHarney","rating":"5"}", "single");)
Share review![Share joesq review](javascript:share_rating("{"review_body":"I can\u0027t say enough good things about this company. I didn\u0027t read reviews before looking for an alarm system (although that would have been a good idea) so contacted several local and on-line stores. The alarmsystemstore.com impressed me the first time I spoke with a rep. They provided honest suggestions, even when it meant talking me down to less expensive components, they\u0027re prices are competitive, and they take their time talking to you. You feel like you\u0027re talking to a neighbor down the street that you\u0027ve known for years. To be honest, when I called tech support for a programming question and was asked to leave a number for callback my immediate thought was \u0022great, now that I bought the system I\u0027ll never hear back...\u0022. Before I could finish the thought I was answering their call, literally within five minutes. The support rep was extremely helpful and patient. Also, I\u0027m very happy with the DSC alarm system. It works exactly as they said it would. I am 100% pleased with the product, the store, and the support. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/626363#comment626363","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"joesq","rating":"5"}", "single");)
Share review![Share msp541 review](javascript:share_rating("{"review_body":"Great company to deal with the prices are very reasonable and you get what you pay for with no hassles or gimmicks, i got a complete home alarm system with smoke detectors, window and door contacts, motion sensors, back up battery, siren in and out and panel for $548.00 Some things are difficult to connect but if you read through the paperwork you will be fine, tech support is right there too if you need them no questions asked. Thanks for the great system! (Brian)","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/617205#comment617205","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"msp541","rating":"5"}", "single");)
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"The staff at the Alarmsystemstore is fantastic. I had some trouble with installing the bat and Jon Boroughs walked me through the install and we got it up and running. His customer service is excellent.and is a credit to his organization.
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