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"Well, ordering and shipping both went quite well, and you can't complain much at $99 for a Lian-Li PC60. (just received it yesterday; great condition)
Communication, however, is not so good.
Order made Monday, 7/1/02 (keyboard and case). 3 days later, their website shows the order as "Partial Shipped". I e-mailed them to find out what this meant, but no response. The shipped package was scheduled via UPS for delivery 7/10/02.
Saturday, I receive the keyboard, though there was no indication it had been shipped, according to my Order Status. The following Tuesday (7/9/02) I finally receive my first e-mailed shipping notification. It stated that the keyboard was shipped that day. Wow, UPS is pretty good to have a package delivered 3 days *before* it is shipped. I e-mailed their CS to recommend their being more careful.
Now, two days later (after receive the case as well), I recieve *another* shipping notification for the keyboard, stating once again that it shipped 7/9/02. This is being more careful?
Anyway, prices are great, and you get great items pretty quickly. I just hope I never need to RMA anything with them."
"I ordered a motherboard (Intel BOXD845PESV) from AJump last Wednesday night, they almost had the lowest price listed on Pricewatch.com. Thursday, I remembered that I forgot to check AJump's rating on resellerratings.com before buying. I was relieved to see such a high score and it turns out to be well deserved. I got my motherboard in 3 business days, and it was packed securely. Their shipping cost was exactly as advertised (there were three other vendors on pricewatch with lower prices, but all three charged more for shipping on their website than they quoted on pricewatch). I got an order confirmation e-mail less than an hour after ordering and I got an e-mail with a tracking number the following day. 100% hassle-free.
"
This review was modified by Brian_R170 on March 24 2003 10:35:02 PM
"Top notch online reseller. I purchased a wireless bridge for my PS2. Ran in to a minor snag when my bank wouldn't confirm my alt shipping address on the first try. Ajump e-mailed me promptly and gave it a second try as soon as I replyed. No problems at all after that and I will definately buy here again."
"First time buyer from this dealer. Ordered a TT V12 HS/Fan. No problems getting the item ordered. They E-mailed confirmation & ship date w/tracking number promptly. Item arrived quickly, as advertised & well packaged. Great service, great prices....would buy from again."
"Ordered a barebones system from them last week. Got it very quick...even though UPS sat on it in Chicago for a day (not AJUMP's fault). Hooked everything up and had a slight problem with one of the CD drives. I called Customer Support and the guy on the other end was very friendly, even after I told him that neither of the CD drives was bought with the system! Finally traced the problem to a bad cable, one that I took out of my old system and thought I could reuse (again, not AJUMP's fault). Nice to know that they'll help you with advice about the whole system and not just the parts they sold you...they really want the customer to be happy with the product. Have ordered from them before...I ordered a pocket jump drive and got free shipping. Great experience, and I feel like I have been and will continue to be taken care of as a customer. Update, 5/28 - I've ordered two barebones systems from them this year...everything top notch and prices are competitive. I continue to be impressed by this company's outstanding products, service and support, and recommend them without reservation."
This review was modified by squashpup on May 27 2003 09:14:26 PM
"I ordered a motherboard from them..pleaced an order on monday at 2.45pm...they are in fremont,CA and i am in los angeles,CA..to my surprise i recd the mobo on tuesday at 3pm..so delivery was very fast...rest everything was pretty good...transaction was smooth..."
This review was modified by mihirsheth on August 13 2003 03:04:05 PM
"I bought Shuttle XPC babone kit. Their service is exellent! Easy to order, quick process. I love their system which I could see order status in detail. "
"I have bought from this company several times in the past and have always gotten a fair price, given the trade-off that I have to pay sales tax. Recently I just experienced their RMA process on two separate occasions. Once to RMA some Kingston ValueRAM and the other to RMA an Asus motherboard (in an attempt to isolate the instability). I was able to do a Will Call RMA without any problems, though I was charged in advance for the motherboard RMA until they process it as being returned.
I assume the bulk of their business is with companies, but I felt that they cared about the individual customers.
"
This review was modified by the_FooL on March 25 2003 12:53:07 PM
"New Egg was out of stock on a few items so I ordered what I could from them. Went to Ajump.com for a Linksys Access Point and PCMCIA card on Tuesday - delivered on Thursday. It's this kind of service that keeps me buying from New Egg and will keep me buying from Ajump.com"
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posted Mar-24-2003 
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![Share](javascript:share_rating({"review_body":"I ordered a motherboard (Intel BOXD845PESV) from AJump last Wednesday night, they almost had the lowest price listed on Pricewatch.com. Thursday, I remembered that I forgot to check AJump\u0027s rating on resellerratings.com before buying. I was relieved to see such a high score and it turns out to be well deserved. I got my motherboard in 3 business days, and it was packed securely. Their shipping cost was exactly as advertised (there were three other vendors on pricewatch with lower prices, but all three charged more for shipping on their website than they quoted on pricewatch). I got an order confirmation e-mail less than an hour after ordering and I got an e-mail with a tracking number the following day. 100% hassle-free.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/71698#comment71698","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"Brian_R170","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Top notch online reseller. I purchased a wireless bridge for my PS2. Ran in to a minor snag when my bank wouldn\u0027t confirm my alt shipping address on the first try. Ajump e-mailed me promptly and gave it a second try as soon as I replyed. No problems at all after that and I will definately buy here again.","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/140333#comment140333","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"cswope","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First time buyer from this dealer. Ordered a TT V12 HS\/Fan. No problems getting the item ordered. They E-mailed confirmation & ship date w\/tracking number promptly. Item arrived quickly, as advertised & well packaged. Great service, great prices....would buy from again.","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/119017#comment119017","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"newg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a barebones system from them last week. Got it very quick...even though UPS sat on it in Chicago for a day (not AJUMP\u0027s fault). Hooked everything up and had a slight problem with one of the CD drives. I called Customer Support and the guy on the other end was very friendly, even after I told him that neither of the CD drives was bought with the system! Finally traced the problem to a bad cable, one that I took out of my old system and thought I could reuse (again, not AJUMP\u0027s fault). Nice to know that they\u0027ll help you with advice about the whole system and not just the parts they sold you...they really want the customer to be happy with the product. Have ordered from them before...I ordered a pocket jump drive and got free shipping. Great experience, and I feel like I have been and will continue to be taken care of as a customer.<br>Update, 5\/28 - <br>I\u0027ve ordered two barebones systems from them this year...everything top notch and prices are competitive. I continue to be impressed by this company\u0027s outstanding products, service and support, and recommend them without reservation.","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/78556#comment78556","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"squashpup","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a motherboard from them..pleaced an order on monday at 2.45pm...they are in fremont,CA and i am in los angeles,CA..to my surprise i recd the mobo on tuesday at 3pm..so delivery was very fast...rest everything was pretty good...transaction was smooth...","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/92673#comment92673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"mihirsheth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I selected this store because of the complete and understandable information about the product (optical mouse) and also because of free shipping.<br><br>Actually it was free shipping that caught my eye when I did a Froogle search on \u0022optical mouse\u0022.<br><br>I am 100% satisfied with the product and I would do business with this merchant again.<br>","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/114899#comment114899","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"RockFox","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought Shuttle XPC babone kit. Their service is exellent! Easy to order, quick process. I love their system which I could see order status in detail.<br>","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/139713#comment139713","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"tzwada","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have bought from this company several times in the past and have always gotten a fair price, given the trade-off that I have to pay sales tax.<br>Recently I just experienced their RMA process on two separate occasions.<br>Once to RMA some Kingston ValueRAM and the other to RMA an Asus motherboard (in an attempt to isolate the instability).<br>I was able to do a Will Call RMA without any problems, though I was charged in advance for the motherboard RMA until they process it as being returned.<br><br>I assume the bulk of their business is with companies, but I felt that they cared about the individual customers.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/71787#comment71787","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"the_FooL","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"New Egg was out of stock on a few items so I ordered what I could from them. Went to Ajump.com for a Linksys Access Point and PCMCIA card on Tuesday - delivered on Thursday. It\u0027s this kind of service that keeps me buying from New Egg and will keep me buying from Ajump.com","link":"http:\/\/www.resellerratings.com\/store\/Ajump\/comment\/113048#comment113048","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ajump.jpg","store_name":"Ajump.com","username":"MJM2","rating":"5"}, "single");){kind=link}
"Well, ordering and shipping both went quite well, and you can't complain much at $99 for a Lian-Li PC60. (just received it yesterday; great condition)
Communication, however, is not so good.
Order made Monday, 7/1/02 (keyboard and case). 3 days later, their website shows the order as "Partial Shipped". I e-mailed them to find out what this meant, but no response. The shipped package was scheduled via UPS for delivery 7/10/02.
Saturday, I receive the keyboard, though there was no indication it had been shipped, according to my Order Status. The following Tuesday (7/9/02) I finally receive my first e-mailed shipping notification. It stated that the keyboard was shipped that day. Wow, UPS is pretty good to have a package delivered 3 days *before* it is shipped. I e-mailed their CS to recommend their being more careful.
Now, two days later (after receive the case as well), I recieve *another* shipping notification for the keyboard, stating once again that it shipped 7/9/02. This is being more careful?
Anyway, prices are great, and you get great items pretty quickly. I just hope I never need to RMA anything with them."