visit ajrichies.com/ »
"Great price! Excellent service!"
"the price was very good and good customer service, agent very helpful."
"Quick delivery and great prices!! Good customer service, too!"
"Great costumer serviceGreat prices. "
"Good price! I am still waiting for the shipment. Will see how fast that is."
"Best price found. Great security. Great costomer care. Thanks."
"Good service, great price"
"Outstanding Customer service and professionalism.Great interaction with David and extremely happy with outcome.You guys are Awesome!! Thanks."
"Before the internet one looked at photo magazine advertisements then called the company to order. Since the magazine ads were two or months old one immediately got into an negotiation on price. These negotiations were as complex aqs buying an automobile. Nowadays one orders from the internet and expects the order to be shipped, and expects to obtain an invoice and shipping tracking numbers by E-mail. It appears taht AJ Ritchies still does business the old way, but if you stick to your guns you can probably get a good price out of them. I got a email saying something was wrong with my order, and when I called they claimed the camera I ordered did not have a battery, even though the description said it did. I wanted an extra battery so I agreed to buy a US camera with a battery and added a battery to the order. There was no email confirmation of the order taht gave a list of what I ordered, only a email statement that it had been shipped, but no tracking info. When I got the order it did not have the extra battery and I was charged the full amount, but the invoice, which I had never seen before receiving the orider, did not have the extra battery on it, but did have the full price. The descriiptions in the web site appear to be inaccurate or someone is lying in the order process. They need to update their order process. After writing this review I got a call from them saying they will send the battery. I did get teh battery and they threw in a UV filter. I raised the rating to three but can't go higher as I should not have had the problem in the first place. Again, they did make good on the complaint. "
"Great customer service! I was very happy that they contacted me regarding questions on my order rather than just filling it... Very knowledgable of the products/services that they offer..."
"Good price and good service and prompt delivery."
"prices very good. customer service seems very helpful"
"Prompt Service, best prices on the web"
"I do not know how this company can get a good review. I placed my order on October 24th. It was verified and confirmed on October 28th at 2:00 PM by a phone call their salesperson, whoe told me that the D800 body was in stock and that I should receive it in 10 to 14 business days. It now has been 21 days since the verification and conformation and I still have not received the merchandise. Today I waited 40 minutes for a someone in service to answer the phone and no one ever answered. I have sent two emails requesting order status. To date A J Richie has not answered the phone, nor have they responded to my written requests for order status. Certainly can't be concerned about serving the customer."
"excellect pricing. good customer returen caller. I would use again. will"
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