59,675 stores
1,817,738 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
1,345 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/AjRichard","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","store_rating":"8.38","total_reviews":"1345"}, "store");)
Share your shopping experience and interact with
1,963 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
American Express
Money Order
Check
UPS Ground
Priority Next Day
International
2-3 Day Delivery
Online Ordering
Require User Registration
International Order
posted May-17-2013 
![Share](javascript:share_rating({"review_body":"Good price and good customer service","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2866001#comment2866001","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"caracheng","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service and pricing.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2865369#comment2865369","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"ronsisk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The pricing is very competitive on this site. Customer service is exceptional. Great dealing with you. Will be back soon!","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2864375#comment2864375","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"Paul_WA","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order of Nikon D7100 placed on May 7 2013. Could not finalize order on website?? had to phone them on the number that was on the site. Usual try to sell me some extras. Only accepted insurance since website quoted 2 years extra when you ordered 5 years. Sales rep Micky then quoted total price about 120 usd higher than expected. Told him to look at his own site and he corrected it. He offered free shipping with FedEx ground since I bought by phone. Told me ordering via web ships with USPS. Would take 5 days. Called him on May 9 to ask for tracking number. It was not processed yet , that would take 24 to 48 hours.. Told him I would possibly not be able to receive after May 17. Micky said it would be there in time. Checked with VISA and the payment for the camera was "pending"<br>May 10: called customer service. Asked for tracking number. Not there, but they said it did ship today. Checked VISA and could see that the money was now taken out of my account.<br>May 13: checked with FedEx ( we have an account there ourselves ) they had nothing from AJ Richies for our address in the pipeline. Sent email to Richies. Answer " it will take 10 to 12 days from when the order was processed to when it arrives. You asked for this form of shipping" emailed back that I did not ask, but was offered. Received new email telling me to call Customer service. Did this and was told it would arrive on Wednesday May 15, but they did not have the tracking number??? when on Wednesday FedEx came and the camera was not there I tried to call Customer Service again. The email said that Customer Service was open from 9 am to 7 pm EST. called at 4.47 EST and got tape that asked me to call back during business hours.<br>Up till now a very disappointing experience. I will continue this story when <br>there are new developments ( or no developments )<br>To be continued<br>May 16 2013. At 10.55 AM EST I emailed and asked more info since it did not arrive yesterday. Offered them a way out with cancellation if they did not have the camera in stock or were having other problems. Warned them again that as of tomorrow there will not always be someone around who can receive package. At 5.14 PM EST still no answer on email.<br>I will leave for a business trip tomorrow, but I will check my email and keep this site up to date.<br>To be continued.<br>May 17 2013.11.40 AM EST Still no reaction on my email to AJRichies. But two things are happenning. A. They claim that they did not do business with me. So I just faxed the creditcard info to Resellers as proof. B. although AJRichies has still not provided a tracking number, I found out through FedEx that a package from Brooklyn will arrive here today. It seems that at AJRichies one person has no clue about what another person is doing.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2854067#comment2854067","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"Flightelectronics ","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good service and pricing! Thank you.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2840871#comment2840871","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"blakebrush21","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you for the good service. And also letting me know of other valuable offers.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2837065#comment2837065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"russell46237","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very pleased with Ajrichies service when bought the Canon 18-135mm on this side. It was not only the price is cheapest comparing with other online businesses, but the sale person and customer service are very professional and helpful. I experienced some problem with other sites, such as, when they listed the products with on sale prices, I entered the order to buy, then, they said products were out of stock. Ajrichies is great and trustable business that I would recommend to all people. Thank you - Ajrichies for quality service.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2834097#comment2834097","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"minhnguyenemail","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very pleased with the timely response of the sales team and the excellent customer service. This company has the best prices in the industry.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2832981#comment2832981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"RevKen","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A very rapid response to my order of a camera lens was received by me. I have been satisfied with Ajrichies.com in trying to satisfy my requirements.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2830907#comment2830907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"nealbushsr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I don't understand why people gave credits to the story so generously. Their store is the worst on line store I ever encountered: slow to ship (actually there's no any status change after 4-business day), very rude custom service, to name a few. After I contacted them about 7-9 times, I finally gave up and cancelled the order, even though the cancellation process was a painful process. Will never shop from them again.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2826801#comment2826801","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"shopper1113","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I really like this site.I receive a call about my item and I got all information what I need.The representative was so nice and kind to me.I'm defiantly will buy my next item there.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2798889#comment2798889","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"Bodnaruk ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great customer service and the best low pricing on the net.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2779475#comment2779475","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"Jrosa55","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Extremely exited about my camera. The staff was very helpfull and professional. would recomend them to all my freinds.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2779383#comment2779383","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"veryhappycustoomer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good customer service with great attention to customer needs.<br>Prompt Service.","link":"http:\/\/www.resellerratings.com\/store\/AjRichard\/review\/2774165#comment2774165","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AjRichard.jpg","store_name":"Ajrichies.com","username":"Sherwood72120","rating":"4"}, "single");){kind=link}
"The Nikon Lens I was looking for I found at good price. The customer service was good."